Adobe PDF Export doesn't convert my files properly - I WANT A REFUND!!!

Adobe PDF Export doesn't convert my files properly - I WANT A REFUND!!! W
hy can't I get the refund that was promised before I ordered it? Why isn't there any way of contacting this company? ABSOLUTE SCAM. Until I get a refund I will be warning people on Twitter & Facebook NOT to get this rubbish product.

Of course you can get a refund: http://helpx.adobe.com/x-productkb/policy-pricing/cancel-subscription-acrobat-online-servi ces.html
And of course you can contact Adobe: http://helpx.adobe.com/contact.html?step=XEPF_membership-account-payment
[topic moved to ExportPDF forum]

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Signed up twice for adobe pdf export to word and still not working - anyone else have this problem?

signed up twice for adobe pdf export to word and still not working - anyone else have this problem?

In XI.
I can’t just export to word as I have done in the past in one simple click.
Convert to button is greyed out.
Now I have to save the pdf file on c drive when I am in outlook…then goto export pdf file…then find file then export to word.
I bought new computer with windows 8 (which is awful) and then bought pdf export again…
Any thoughts on how I can get back to one simple click again when I open a pdf file from an email in outlook?
Thank you,
Mike

Adobe PDF Export Help

I just purchased the Adobe PDF Export and it tel;l me there was an error with the file I am exporting. Why? It is a PDF and I want to convert to a word document.

Hi, ntobooks.
I'm sorry for the issues you're having. Have you encountered this issue with multiple PDFs? I'm curious if some PDFs are working and others are not working.
If you send a copy of your PDF file to our File Conversion Issue form, we can take a look at the PDF and try to diagnosis any issues. Please reference the link to this forum conversation in the form, so we can link the two conversations.
Dave

Adobe PDF printer doesn't print in Mac OS 10.5

Adobe PDF printer doesn't print in Mac OS 10.5
the printer stops automatically, and you can't make a pdf in this way
the Enfoocus software uses this PDF printer, to make certified pdf's
when will this problem solved?

thnx!
that solves the problem
you also can give the file a name too again

I am so over this ADOBE product - it used to be free ADOBE READER now Adobe XI takes over even my paid products ADOBE PDF EXPORT, I remove XI but still it interfers when I open a .pdf!!

I am so over this ADOBE product - it used to be free ADOBE READER now Adobe XI takes over even my paid products ADOBE PDF EXPORT, I remove XI but still it interfers when I open a .pdf!!
How can i fix this problem, can't call anyone because all they have is MORE READING!!! And NO HUMAN CONTACT!
YOU SUCK ADOBE!!!

NObody is orced to download Acrobat. Still, you did, you had your trial, and now it's finished. If you don't want to buy it, just uninstall it the normal way (but DONT) just delete it, ask if you don't know how to uninstall. Once it is gone, you might have to repair Adobe Readet. So, be angry but understand you had a choice of what to download. It would help you if you remember the full names of products, there is nothing called Adobe XI.

How do I transfer Adobe PDF Export from my old laptop to my new one?

How do I transfer Adobe PDF Export from my old laptop to my new one?

Install it like you originally did.

Adobe PDF Export - Subscriber needs download it again.

I am an Adobe PDF Export subscriber. I had a problem with my laptop and lost al data. Now I want to install it in my PC. How I c an do it? Tnx. JJorge.

There's nothing to install. Just sign in and use it!

Why is it impossisble to unsubscribe to Adobe PDF Export? Infuriating! Times 100.

Why is it so impossible to UNSUBSCRIBE from Adobe PDF Export? Infuriating!
Insulting.

Hi JfromGH,
I can understand your frustration. But I'm here to help! I would be happy to take care of the cancelation for you. Would you like me to go ahead and cancel your subscription and process a refund?
Best,
Sara

Adobe PDF Export Converting 100% Black Body Copy to 4-color Black

Hi,
I've been trying to figure out the best way to make use of an RGB workflow for our news publication and magazines. In the process, I've noticed that in my PDF export, by selecting the option under "Profile Inclusion Policy: Include Destination Profile" it causes all of my 100% black text to become 4-color. Why is it doing that?

But the text is not RGB, it is 100% black in CMYK.

Adobe PDF printer doesn't work correctly.

I have installed Adobe Acrobat X Pro. But when I try to convert a document to a PDF file using PDF printer a progress bar appears. But then nothing happens.

Hi Anubha,
This problem happens with every kind of file types (Eg. .doc, .txt, .jpg).
This printer worked very well earlier. I got this problem suddenly. Not sure what is the reason. Tried re-installing Adobe, but doesn't work.
I used 'File> Print> Printer> Adobe PDF' option to create pdf files. (Eg. In MS Word, Notepad, and etc.)
Thank you for your reply.
Udaya.

Adobe After Effects CC not converting all files from templates

Hello, I recently purchased Adobe After Effects CC, and i've been using Videoblocks.com for some After Effects templates. I've used them before on a different computer running AE CS6, and they work perfectly fine. However on my computer, it does not convert the files in order to be compatible with the CC Version, like this:
And when the project is opened, it appears like this:
As if the files never fully converted over, however some do? Any explanation on how I could fix this from not happening? Would greatly appreciate it.

Hey Mylenium, I reinstalled Quicktime and the problem still seems to be there. I'm not really certain what other Third-Party CoDec I should install/reinstall. It doesn't seem to retrieve some JPEG and PSD files, which I have Photoshop installed as well, so I don't exactly know what I should do.
I'm kind of new with the Creative Cloud, so apologies in advance, haha.
http://prntscr.com/4io35x
Example of the file not working.

Adobe PDF (Print) presets: "Cannot create the file. The folder may be write protected."

In Windows 8, this feature of InDesign CS6 only works for the local Administrator account:
File -> Export -> Save as type: Adobe PDF (Print) -> Save -> Save Preset... -> OK
If you try it with any other account this error message is given: "Cannot create the file. The folder may be write protected."
For anyone else encountering this problem, a workaround is to run as administrator.

Which permissions exactly did you set, how did you set them and what did you set them to?
The path to the Drop Box would be /Users/someuser/Public/Drop Box but you obviously wouldn't want the ownership and permissions to be the same on all four directories.
Have you tried using Disk Utility (/Applications/Utilities/Disk Utility) to repair permissions? That would probably be the best way to ensure they're correct.
- cfr

Adobe PDF IFilter doesn't install with Adobe X (10)

Am I missing something or Adobe X Reader doesn't install any pdf filters at all. I searched even with IFilter Explorer 2.0 and I can't find any in this latest version. Can someone help me with any information regarding this isue, does Adobe uses some other system or I just installed it wrong?
Thank you.

According to this page, "The iFilter shell extension has a limitation with Microsoft Desktop Search and is not installed with Reader X." I'm not sure what "has a limitation with" is supposed to mean.
Adobe has really left us up the creek without a paddle here. They stopped posting separate IFIlter installers on their download page when they started bundling it in with Reader (except for the 64-bit version of IFilter 9), and the installer for Reader X not only doesn't include the IFilter, but it actually removes whatever IFilter you've got installed. So, you can't, for example, install Reader 9.4 to get the IFilter from it, and then install Reader X over top of it to have a more modern/secure version of Reader, because your IFilter will disappear. You are stuck choosing between Reader 9.4 with a somewhat modern IFilter and probably poor security, or Reader X with no IFilter (or the last IFilter to have its own installer, version 6.0, which is 6 years old).
Dear Adobe, this is a real mess that needs to be fixed. How many people out there have no idea that their PDF files are no longer searchable because Reader X removed their IFilter? At least create an installer for IFilter v9.4 so people can use a modern IFilter in combination with Reader X, instead of being forced to use Reader 9.4. There are a lot of posts in this forum about the missing IFilter, and I don't see a single reply from Adobe.

Acrobat 8.1.4 Won't Print. Adobe PDF 8.0 Printer Leaves No Files

Mac OS X 10.5.6
Acrobat 8.1.4
MacbookPro 2.6 GHz Intel Core 2 Duo 4GB RAM
Just finished a fresh install of OS and CS3 Web Premium. The Adobe Printer worked for a little bit then just stopped. It appears to be going through the process okay, but when you go out to the Finder and look in the folder it was supposed to be printing to then you see there is no file there.
I've tried printing directly from Acrobat to my HP2100M laser printer but the queue says it's sending it to the printer then a very short time later says it's done, but nothing comes from the printer. If I open the same pdf in Preview then it prints to the printer with no problem.
Even though I've only had this software for 10 months, Adobe says they no longer offer free support for their product not working unless I buy their new product. I take it to mean that they have a great deal of incentive to release new products in order to stop supporting the old? No free support within the first year? Scary.
Anybody have ideas?

Your welcome.
Another tip:
If you have more than one version of acrobat 6,7,8, 9 ...
use same procedure ask I outlined above.
Now open the latest verion of acrobat you have loaded.
Now have it reinsall the PDF printer as outlined above.
Now an version of Acrobat can use any newer version of the Adobe PDF Printer, but will only use the features built into that version of Acrobat. Any newer features in the PDFversion simply will not be used.
Having more than one copy of the Adobe PDF Printer can cause Strange problems.
This only applies to Mac version of Acrobat. Because Mac's install each newer version into a new Directory. Last information I heard you can not have more than one version of Acrobat due to Registration keys.

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Thanks
Roy

I have displayed the captures of the screens that I got to when I looked at the printer properties for the Adobe PDF printer. I am looking at the properties in AA8 and there is a chance they are different in AA9.
Properties Menu
Settings Menu

Adobe PDF Export doesn't convert my files properly - I WANT A REFUND!!!

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