Adobe PDF Export Help

I just purchased the Adobe PDF Export and it tel;l me there was an error with the file I am exporting. Why? It is a PDF and I want to convert to a word document.

Hi, ntobooks.
I'm sorry for the issues you're having. Have you encountered this issue with multiple PDFs? I'm curious if some PDFs are working and others are not working.
If you send a copy of your PDF file to our File Conversion Issue form, we can take a look at the PDF and try to diagnosis any issues. Please reference the link to this forum conversation in the form, so we can link the two conversations.
Dave

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I am so over this ADOBE product - it used to be free ADOBE READER now Adobe XI takes over even my paid products ADOBE PDF EXPORT, I remove XI but still it interfers when I open a .pdf!!

I am so over this ADOBE product - it used to be free ADOBE READER now Adobe XI takes over even my paid products ADOBE PDF EXPORT, I remove XI but still it interfers when I open a .pdf!!
How can i fix this problem, can't call anyone because all they have is MORE READING!!! And NO HUMAN CONTACT!
YOU SUCK ADOBE!!!

NObody is orced to download Acrobat. Still, you did, you had your trial, and now it's finished. If you don't want to buy it, just uninstall it the normal way (but DONT) just delete it, ask if you don't know how to uninstall. Once it is gone, you might have to repair Adobe Readet. So, be angry but understand you had a choice of what to download. It would help you if you remember the full names of products, there is nothing called Adobe XI.

Why is it impossisble to unsubscribe to Adobe PDF Export? Infuriating! Times 100.

Why is it so impossible to UNSUBSCRIBE from Adobe PDF Export? Infuriating!
Insulting.

Hi JfromGH,
I can understand your frustration. But I'm here to help! I would be happy to take care of the cancelation for you. Would you like me to go ahead and cancel your subscription and process a refund?
Best,
Sara

How do I transfer Adobe PDF Export from my old laptop to my new one?

How do I transfer Adobe PDF Export from my old laptop to my new one?

Install it like you originally did.

Adobe PDF Export doesn't convert my files properly - I WANT A REFUND!!!

Adobe PDF Export doesn't convert my files properly - I WANT A REFUND!!! W
hy can't I get the refund that was promised before I ordered it? Why isn't there any way of contacting this company? ABSOLUTE SCAM. Until I get a refund I will be warning people on Twitter & Facebook NOT to get this rubbish product.

Of course you can get a refund: http://helpx.adobe.com/x-productkb/policy-pricing/cancel-subscription-acrobat-online-servi ces.html
And of course you can contact Adobe: http://helpx.adobe.com/contact.html?step=XEPF_membership-account-payment
[topic moved to ExportPDF forum]

Adobe PDF Export - Subscriber needs download it again.

I am an Adobe PDF Export subscriber. I had a problem with my laptop and lost al data. Now I want to install it in my PC. How I c an do it? Tnx. JJorge.

There's nothing to install. Just sign in and use it!

Signed up twice for adobe pdf export to word and still not working - anyone else have this problem?

signed up twice for adobe pdf export to word and still not working - anyone else have this problem?

In XI.
I can’t just export to word as I have done in the past in one simple click.
Convert to button is greyed out.
Now I have to save the pdf file on c drive when I am in outlook…then goto export pdf file…then find file then export to word.
I bought new computer with windows 8 (which is awful) and then bought pdf export again…
Any thoughts on how I can get back to one simple click again when I open a pdf file from an email in outlook?
Thank you,
Mike

Adobe PDF Link Helper add on IE 8

Hello, we have a client who is having issues with their IE 8 browser - it freezes, crashes and seems to leave behind extract iexplore processes that don't close properly - searching online, I discovered that the add on "Adobe PDF Link Helper" can sometimes cause these type of issues with IE 8 - the client has this add on enabled - can anyone confirm this? Is there any information on this?

Most of what I've read on this points to other addons as well (Google or Ask toolbar, for instance)... and also shows that it is most prevalent in Vista, which has more bugs than a swamp. I read a few places where a Reset of IE fixed it, others where disabling the addon did the trick. Disabling the link helper can have some adverse consequences, though... primarily being the loss of the ability to open ANY PDFs in the browser.

Purpose of Adobe PDF Link Helper

I have an idea of what this browser add-on does.
AcroPDF.dll
Adobe PDF Browser Control
AKA Adobe Acrobat Sharepoint OpenDocuments Component
AKA PDF Browser Control
Apparently if I disable it PDFs embedded in a page with the <embed> tag fail to function properly.
However, I can't find anywhere accurate documentation on what this add-on below does.
AcroIEHelperShim.dll
Adobe PDF Link Helper
AKA Adobe PDF Helper for Internet Explorer
AKA AcroIEHelperShim Library
IE9 seems to work flawlessly without it. PDF's still open within the browser with it disabled. Only if I uncheck Display PDF in Browser in Readers preferences does that cease.
So, can someone (hopefully Adobe) entlighten me on what this add-on does, and why I shouldn't just have all employees have this disabled by default?

I do not see either PDF Link Helper or Adobe Acrobat SharePoint Open Documents Component in 64 bit IE9. I see them both in the 32 bit version. Are they both for displaying in a browser? The root issue I am trying to solve is getting the SharePoint 2010 Acrobat X integration to work, The original symptom was that a user would check out a pdf file from a SharePoint library, edit it (using the comment feature in Reader) and then Save or Check In. Either action would result in a Cannot Access the Network error. Looking at the HTML traffic in Fiddler showed the error text had nothing to do with the problem, which seemed to be about attribute values. Anyway, I put this on the back burner for a couple months and returned to it recently. It now works on my machine in a 32 bit browser. (ACCEPTABLE RESTRICTION). My coworker still gets the original error. I poked around and found the SharePoint Open Documents add-on on my machine and not hers and suspect it has something to do with the difference in behavior. So I am trying to find out what it is supposed to do and if it really is relevant, how to cause it to be downloaded on other people’s machines. I have been through the server configuration steps listed in Chapter 13 of the Acrobat Admin Guide.

How do I cancel my ADOBE PDF export subsciption

How does on go about cancelling a PDF export subscription?

If you feel you need a refund, you should contact customer support. Go to the contact support page:
http://helpx.adobe.com/contact.html?product=acrobat-com&topic=signing- in-to-my-account
Click the "I still need help" button. I'd recommend Chat ( http://www.adobe.com/support/chat/ivrchat.html ) if it is available. It is usually faster than phone support.

Adobe PDF Link Helper Problem

Hello,
I am looking for some help because I am out of options. When I open up a pdf through IE, and use the add-on toolbar, none of the buttons can be used. They are all "frozen" except for the zoom function. This is the case for multiple or any documents. I have tried uninstalling IE9 and reverting back to IE8 but no luck. None of the IE are 64 bit, they are all 32 bit. Any help in this matter is greatly appreciated.
Here is a bit of background:
OS: Windows 7 (some PC's are 32 bit and others are 64 bit)
Adobe X 10.1.3
IE9 and IE8 both 32 bit.
Add ons are enabled for Adobe.
Thank you.

I do not see either PDF Link Helper or Adobe Acrobat SharePoint Open Documents Component in 64 bit IE9. I see them both in the 32 bit version. Are they both for displaying in a browser? The root issue I am trying to solve is getting the SharePoint 2010 Acrobat X integration to work, The original symptom was that a user would check out a pdf file from a SharePoint library, edit it (using the comment feature in Reader) and then Save or Check In. Either action would result in a Cannot Access the Network error. Looking at the HTML traffic in Fiddler showed the error text had nothing to do with the problem, which seemed to be about attribute values. Anyway, I put this on the back burner for a couple months and returned to it recently. It now works on my machine in a 32 bit browser. (ACCEPTABLE RESTRICTION). My coworker still gets the original error. I poked around and found the SharePoint Open Documents add-on on my machine and not hers and suspect it has something to do with the difference in behavior. So I am trying to find out what it is supposed to do and if it really is relevant, how to cause it to be downloaded on other people’s machines. I have been through the server configuration steps listed in Chapter 13 of the Acrobat Admin Guide.

Adobe PDF Export Converting 100% Black Body Copy to 4-color Black

Hi,
I've been trying to figure out the best way to make use of an RGB workflow for our news publication and magazines. In the process, I've noticed that in my PDF export, by selecting the option under "Profile Inclusion Policy: Include Destination Profile" it causes all of my 100% black text to become 4-color. Why is it doing that?

But the text is not RGB, it is 100% black in CMYK.

I've bought Adobe PDF Export but how do I convert a pdf to word?

Hi,
I have just bought the Adobe Export PDF package for £19.99 but I can't actually find where to login to the software to convert a PDF to word?
Any help appreciated.
Thanks
Rob

Hi Rob,
Please login at https://cloud.acrobat.com/exportpdf to use Export PDF feature.
You can also download latest free Adobe Acrobat Reader DC using this link Adobe Acrobat Reader DC Install for all versions & sign in using the same login details to use Export PDF feature.
Let me know if you experience any issue, we will be happy to help you.
Regards,
Aadesh

Image in indesign file not showing in pdf export - help!

Hi there -
Exporting my indesign file to a pdf has been fine up til now - all the images and text are showing up fine except for one. The image is one that I edited in Photoshop (CS4) - it's a drop shadow layer. I then placed it in Indesign and fiddled with its opacity. And then I exported. Literally, everything else in this rather substantial file is fine. I increased the opacity of the image to 100% and it did actually show up in the pdf, as it appeared on indesign. Then I tried decreasing the opacity by a minimal amount (to 85% - I'm aiming for around 45%) and it disappeared again. Not sure how to fix this. Thanks for any help
(in Indesign) (in the pdf)

Just so you know that Steve isn’t blowing smoke, this is a well known problem with Preview. It works just fine for PDFs out of Word and the like but is simply not up to the task of handling advanced features.
Bob

Wich is exactly the purpose of "Adobe PDF lik helper ADD ON"

We have some problems with SSO in our applications. When I enter to our app with SSO the IE10 has closed immediately. In this situation we have two solutions, delete all temporary files, cookies, history etc.. or disable this addon.
Curiously, when we disable this add on of IE10 the problem disappears totally. After some time, the addon will change to enabled automatically.

Most of what I've read on this points to other addons as well (Google or Ask toolbar, for instance)... and also shows that it is most prevalent in Vista, which has more bugs than a swamp. I read a few places where a Reset of IE fixed it, others where disabling the addon did the trick. Disabling the link helper can have some adverse consequences, though... primarily being the loss of the ability to open ANY PDFs in the browser.

Adobe PDF Export Help

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