Adobe PDF Preview Handler Issue in WIndows 8 64 Bit Machine

Hello Gurus ,
We are facing a serious issue with Windows 8 and Adobe PDF Preview Handler . We are referring the PDFPrevHndlr.dll from Adobe to show PDF Previews in our application. It is working fine in Windows 7 and Vista and for some reason it is not working in Windows
8.1 64 bit machines . Any help on this topic is much appreciated.
Regards Sree

Hi Sree,
According to your description, your case related to Adobe PDF Preview Handler. This is third-party product. I am afraid this is out of our support. Please ask in their special forum
https://forums.adobe.com/community/adobe_reader_forums
By the way, after do some search, it seems not working for 64bit machine,
>> It is working fine in Windows 7 and Vista
Also work fine in win7/vista 64bit????
If your scenario is not working in 64bit machine, try to put "adobe pdf preview handler 64-bit fix" in search engine. Good luck.
Have a nice day!
Kristin
We are trying to better understand customer views on social support experience, so your participation in this interview project would be greatly appreciated if you have time. Thanks for helping make community forums a great place.
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Adobe PDF Preview Handler Issue in WIndows 8 64 Bit Machine - After installing Adobe Pro 11.0.10

Hi Guys ,
We are facing a serious issue with Windows 8 and Adobe PDF Preview Handler . We are using the PDFPrevHndlr.dll from Adobe to show PDF Previews in our application. It is working fine in Windows 7 and Vista and for some reason it is not working in Windows 8.1 64 bit machines after upgrading to Adobe Pro 10.0.10 . Please help us figure out what is the root cause of this issue .
During a close analysis we have found that the PrevHost.exe( Windows component ) is failing soon after it is being invoked . Any help in this is much appreciated.
Regards
Sree

Hi Sree,
According to your description, your case related to Adobe PDF Preview Handler. This is third-party product. I am afraid this is out of our support. Please ask in their special forum
https://forums.adobe.com/community/adobe_reader_forums
By the way, after do some search, it seems not working for 64bit machine,
>> It is working fine in Windows 7 and Vista
Also work fine in win7/vista 64bit????
If your scenario is not working in 64bit machine, try to put "adobe pdf preview handler 64-bit fix" in search engine. Good luck.
Have a nice day!
Kristin
We are trying to better understand customer views on social support experience, so your participation in this interview project would be greatly appreciated if you have time. Thanks for helping make community forums a great place.
Click
HERE to participate the survey.

Win 7 32 bit Adobe PDF preview handler issues (NOT 64 bit issue)

No previews available in Outlook or Explorer (for documents in folders). Investigation shows the Vista preview handler installed. repeated reinstall of Reader changes nothing.
Attempts to use the registry hack provided on several sites for W7 64 do not work (because this is 32 bit) Download site correctly identifies the OS as Win 7.. What to do? Thank you.

I have fifteen minutes to mark this as a question, despite the fact that no question link or icon exists. Adobe?

Can't open PDF's on my Mac coming in on MS Outlook 2010. Reinstalled Adobe software 4 x and still get "Adobe PDF Preview Handler" error message.

Can't open PDF's on my Mac coming in on MS Outlook 2010. Reinstalled Adobe software 4 x and still get "Adobe PDF Preview Handler" error message.

No. Reader will not damage files. It is only meant to read pdf files. PDF files are frequently damaged when sent as email due to encoding issues.

Adobe PDF preview handler error after install Reader XI

I have received a notification that an update to Reader XI is available. After the installation M/S outlook could not preview all PDF files with the error:
This file cannot be previewed because of an error with the following previewer:
Adobe PDF Preview Handler
To open this file in its own program, double-click it.
My system = Windows XP / Outlook 2007
What should I do?

I know this thread is pretty old, but JIC - Try disabling internet auto-detect:
Open Adobe Reader
Go to Edit menu>Preferences
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PDF Preview Handler Issue

Hi
I have a Windows 7 (64-bit) / Outlook 2007 / Adobe Reader XI setup where I can view PDF files via web browsing (IE) but not through Outlook attachments or Windows Explorer.
I've tried...
What appears to be the common registry fix / validation and this is OK
Uninstalled & re-installed
Installed iFilter 9 for 64-bit
Cleared the Outlook temp folders
...and still can't get it to work.
Any suggestions please ?????
Cheers

I have the same problem...awaiting suggestions and answers.
English
I use pdf preview of windows explorer, but suddenly he says Archive cannot be visualized, sometimes, i reboot and run again, but suddenly, after 30 minutes, or less, show the same message.
I tried unninstall, reinstall, repair, i change values on regedit, but don't work. what should I do?
In some computers doesnt work never.
(Sorry the poor english)
Português
Eu utilizo o prévisualidor de pdf no windows explorer, mas repentinamente ele para de funcionar e diz "Este arquivo não pode ser visualizado" , às vezes, eu reinicio e volta a funcionar, mas depois de um tempo, 30 minutos, ou menos, ele volta a mostrar a mesma mensagem.
Eu tentei desinstalar, reinstalar, reparar, mudar valores no registro do windows mas não funcionou. O que eu faço agora?
Em alguns computadores não funciona nunca

Again after last patch: Windows 64 - PDF preview handler not working

Adobe's PDF preview handler doesn't work unter Windows XP/Vista/7 64 bit. Because of that PDF preview e.g. in Windows explorer or MS Outlook isn't displaying PDF preview.
This issue has been discussed in this forum some months ago, and this page gives a solution that has helped:
http://www.pretentiousname.com/adobe_pdf_x64_fix/index.html#fixer
Instead of fixing this well-known issue with the last patch Adobe decided again not to fix. And after installing the patch you have to repair PDF preview handler again...
Friendly
Philipp
Philipp
http://ferienbretagne.livejournal.com
Lenovo W500, 2,8 Ghz T9600, 8GB RAM, Windows 7 Pro 64-Bit, Acrobat 9

Hi Sree,
According to your description, your case related to Adobe PDF Preview Handler. This is third-party product. I am afraid this is out of our support. Please ask in their special forum
https://forums.adobe.com/community/adobe_reader_forums
By the way, after do some search, it seems not working for 64bit machine,
>> It is working fine in Windows 7 and Vista
Also work fine in win7/vista 64bit????
If your scenario is not working in 64bit machine, try to put "adobe pdf preview handler 64-bit fix" in search engine. Good luck.
Have a nice day!
Kristin
We are trying to better understand customer views on social support experience, so your participation in this interview project would be greatly appreciated if you have time. Thanks for helping make community forums a great place.
Click
HERE to participate the survey.

Acrobat Pro X PDF previewing not working in Windows 7 64-bit

Greetings, all,
The organization I work for recently purchased a volume license for Acrobat Pro X. We uninstalled Adobe Reader from all of our machines and installed Acrobat Pro X on them. After the move, the PDF preview handler stopped working. People commonly link to the URL below, but it has not worked for us. It appears it only works for the PDF preview handler packaged with Adobe Reader, not the one packaged with Acrobat Pro.
http://www.pretentiousname.com/adobe_pdf_x64_fix/index.html
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This file can't be previewed.
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Thanks in advance!

Bill@VT wrote:
OK. Then do you mean the thumbnails in Windows Explorer? I don't have a solution for that, but there have been several posts about the issue.
Well, thumbnails in Explorer don't work either, but we're not concerned about it. The preview pane is what we're worried about. There is a button in the top-right that turns the pane on. Previewing in Outlook does not work either.
Sabian Zildjian wrote:
Check the value for AppID in this registry key:
[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Classes\CLSID\{DC6EFB56-9CFA- 464D-8880-44885D7DC193}]
What do you have?
{534A1E02-D58F-44f0-B58B-36CBED287C7C}
DisplayName is set to "@C:\Program Files (x86)\Adobe\Acrobat 10.0\Acrobat\pdfprevhndlr.dll,-101".

Vista PDF Preview handler installed on Win 7 32 bit does not work.

There is no discoverable information regarding failure to preview Adobe PDF files on Win 7 32 bit. The advice for 64 bit does not work. Adobe continues to install the Vista preview handler on my Windows 7 computer, which I suspect is the issue. Is there any way to find and install the Windows 7 32 bit handler or is there a registry hack that permits 11 to access the vista version or what? This is a repeat post, as I cannot locate the first and assume that there have been no responses, as I have received no alerts.
If you have an answer I will name my first born for you. He is 41 and object loudly, but no price to great.....

I have fifteen minutes to mark this as a question, despite the fact that no question link or icon exists. Adobe?

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Yes - sorry !
I solved my problem with the exchange of the UNC path against drive letters for the folders in
Administration - System initialisation - General settings - Tab Path
Before:
sbo-data\ruk\attachemnts
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Before I did this, I checked the user rights on the paths, checked the DNS, hosts file, etc.
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Michael Benner

PDF Preview Handler Not Working in Outlook 2010

I have Win 7 Home Premium 64-bit and Outlook 2010.
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Thanks,
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Nope, using 32-bit. And I recently uninstalled Acrobat Pro completely and reinstalled it due to an issue with it not updating due to having the "Error Applying Transforms" issue. After I reinstalled, I updated it completely. I suppose I can try uninstalling and reinstalling again, but that seems like overkill.
- Merg

Pdf Preview Handler Error outlook 2010 Server 2008

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Hello i got nearly the same problem. Selecting the .pdf attachment in outlook. error code says that no preview can be showed, because the needed preview isn't installed.
Server 2012 R2 as Terminalserver, Outlook 2013, newest version of adobe reader XI.
I've already checked the following:
- outlook>options>trustcenter>trustcenter settings>attachment handling .. the box disable preview is clear .. furthermore outlook>options>trustcenter>trustcenter settings>attachment handling>attachment and documentpreview .. all
boxes including pdf preview handler are filled.
- adobe reader XI>edit>presettings?>e-mail-account ... outlook is standart.
- Registryentry: "Change the AppID value to {534A1E02-D58F-44f0-B58B-36CBED287C7C}"
- also i repaired the adobe installation and i reinstalled it a few times.
- even checked the access-rights on the temp. directorys outlook uses for attachments and the users have full access.
i have no more clue what it can be..
so may you have the solution for me or at least some tips.
Thanks,
Nikolai

PDF preview handler

Can someone please help. Since updating to Adobe X1 on a windows 8 system, some emails with an attached PDF file will not open. Keeps coming up with the error 'PDF preview handler'
Thank you

Hi Ford Man,
You might want to try the steps mentioned here: Error opening attachments / Cleaning out the Temporary Outlook Files folder - HowTo-Outlook
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PDF Preview handler error with outlook 2013 on RDS 2012R2

Anyone had any issues with outlook x64 2013 office and "PDF Preview handler", we are running adobe 11 with server 2012 R2. CHecked all the recommended reg settings are correct:
"Change the AppID value to {534A1E02-D58F-44f0-B58B-36CBED287C7C}"
However still prompted with "this file cannot be previewed because of an error with the following previewer: PDF Preview handler"
Also causes a popup box to say an internal error has occurred.
Loads fine when you double click the attachement.

Hello i got nearly the same problem. Selecting the .pdf attachment in outlook. error code says that no preview can be showed, because the needed preview isn't installed.
Server 2012 R2 as Terminalserver, Outlook 2013, newest version of adobe reader XI.
I've already checked the following:
- outlook>options>trustcenter>trustcenter settings>attachment handling .. the box disable preview is clear .. furthermore outlook>options>trustcenter>trustcenter settings>attachment handling>attachment and documentpreview .. all
boxes including pdf preview handler are filled.
- adobe reader XI>edit>presettings?>e-mail-account ... outlook is standart.
- Registryentry: "Change the AppID value to {534A1E02-D58F-44f0-B58B-36CBED287C7C}"
- also i repaired the adobe installation and i reinstalled it a few times.
- even checked the access-rights on the temp. directorys outlook uses for attachments and the users have full access.
i have no more clue what it can be..
so may you have the solution for me or at least some tips.
Thanks,
Nikolai

PDF Preview Handler will not open 1 file

Hi,
I have Office 2013 and Acrobat XI, the PDF Handler works fine on all my files except one.
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PDF Preview Handler
To open this file in its own program, double-click it."
If I go to any other PDF attachment it works fine.
Thanks
Gregg

Hi Anubha,
Yes I do have the latest version of Acrobat 11, 11.0.10.
I have tried turning the PDF Handler off and back on, that didn’t fix it.
I also installed Reader 11 and that did not fix it.
If there is something else I can try please let me know.
Thanks
Gregg Hynda
General Manager
P     07 5576 5757
F     07 5576 6990
M   0412 644819
E      <mailto:[email protected]> [email protected]

Adobe PDF Preview Handler Issue in WIndows 8 64 Bit Machine

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