Adobe PDF printer failed to create the PDF file

Question

Just installed Acrobat 9 Standard on new HP Touchsmart running Vista 64 bit - tried to create a pdf from a *.pub, and got the error message above, and "please correct the error and try again".  If I knew what the error was, I'd try to correct it.

Answer 1

If you check the PDF file with ctrl-D and select the font tab, you will likely find that the font you mention is not embedded. The font not being embedded will make major differences in terms of what fonts Acrobat or Reader finds to do a substitution. Also, the fonts may not display correctly if you have the Use Local Fonts check box selected incorrectly (just try changing that choice).
Fonts can be a major issue in terms of licensing for embedding and such. Also, different job.settings file selections may cause fonts to not be properly embedded.
Since the printer works, the issue of the other packages is the need for PDF Maker to be active in those applications that you are trying to import files from. To check PDF Maker, you need to test it in those applications, not in Acrobat. Trying things in Acrobat is the last step, not the first step. In WORD, there is a need for certain settings to be properly set to allow PDF Maker to work. These may be the issues you are having. So, go back to the applications of interst and be sure that PDF Maker works from the application -- this is the create PDF button.