Adobe PDF printing preferences (Windows)

This question was posted in response to the following article: http://help.adobe.com/en_US/acrobat/pro/using/WS58a04a822e3e50102bd615109794195ff-7f2b.w.h tml

Bill,
Thank you, I knew there was a place to set the default selections, just hadn’t navigated to the right spot.
But I found it and have it set.
I appreciate your support!
Don

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Adobe PDF Printing Preferences Problem

We have seven Windows 7 64 bit machines with Adobe Pro XI (part of the Technical Communication Suite). On one machine, we are unable to modify the Adobe PDF Printing Preferences Settings for the following two items:
Adobe PDF Security: It is grayed out and we are unable to edit. No selections are available from the dropdown.
Adobe PDF Folder: While not grayed out and we are unable to edit and no selections are available from the dropdown. On all the other computers, this is listed as "Adobe PDF Output:"
What do we need to do on this one computer, so we can edit the two line items?
I removed the printer from the machine, and ran the Repair function from Acrobat. I have changed the Default Settings: section several times. That did not resolve the issue. I suspect it may be a difference in the actual driver. Any suggestions?
Message was edited by: Dave Maslowski Added screen shot.

Log on as the local Administrator of the machine. This does not mean the network admin account or workgroup admin account. It means the Administrator/Owner of the local machine ( Log in using built in-administrator | Create local administrator account | Windows 7, 8, Vista ) . Are you able to access these features when logged in as the local machine administrator? If yes, then this is an account permissions issue probably correctable. If no, then you have a machine permissions issue, which is more serious.

Adobe PDF printing preferences vanishing

We have Adobe Acrobat Professional 8 installed on Windows server 2003 Enterprise Edition SP2 and Citrix Presentation Server 4.5 is also installed on it.Users work on citrix desktops and use the Adobe printer for converting their orders which would come in their Outlook mail to PDF before dispatching them. For some reasons the printing preferences from the Adobe printer under the printer and faxes are missing. I am attaching the sceen shots. Iam unable to configure the printing preferences as in Pic 1. The only solution we have is to reinstall adobe and it would restore the printing preferences as in Pic 2 but after a day or two it would again be like the one mentioned in PIC 1 .We also have trend micro antivirus installed on the Citrix servers. We want the Adobe printer to retain the settings as in PIC 2. We also tried upgrading the product to version 9 but in vain. I am not sure what is causing this to happen can any body help please....

Your use of Acrobat in this manner violates the Acrobat's License. You should check out the Livecycle products, they are licensed for use on a server to service multiple users.

Adobe PDF Printer on Windows 2003 OS

We have Adobe Acrobat 6.0 Standard installed on a Windows 2003 server. I need to create a PDF printer port for the Distiller printer.
I go to properties for the Distiller printer and select the ports tab. Then click add port. Then select the PDF Port type and click New Port. At this point I get the message "Port cannot be added. The request is not supported".
Does anyone know what is causing this? We have re-installed Acrobat and still get the same result.

Probably not. The oldest version I have heard of working on Win7 is AA8. If you can get AA6 installed, you might be able to use watched folders in Distiller and change the printer to default to file, rather than a PDF port where the major problem lies.

Adobe PDF Printing Preferences (Version Adobe Acrobat 9)

Is it possible to specify the output PDF filename like "abc.pdf" in Adobe PDF Settings? Thanks you for answer this dummy question.

Log on as the local Administrator of the machine. This does not mean the network admin account or workgroup admin account. It means the Administrator/Owner of the local machine ( Log in using built in-administrator | Create local administrator account | Windows 7, 8, Vista ) . Are you able to access these features when logged in as the local machine administrator? If yes, then this is an account permissions issue probably correctable. If no, then you have a machine permissions issue, which is more serious.

Adobe PDF Printer not working as print driver; 9.5.5 (pro) with Windows 7, 64 bit

I have installed, repaired, uninstalled and re-installed Acrobat Pro 9.5.5 on a newly formatted SSD with Windows 7, 64 bit on my desktop machine. The program was installed from Acrobat Pro 9.0.0 and updated within the program. I have the program also installed on my laptop, and the Adobe PDF Printer driver is working properly on my laptop.
On my desktop with the newly formatted SSD, the Adobe PDF printer driver is not working. Note that I am using the printer driver, and not any pdf creation techniques within MS Office or other programs.
When I go to the Adobe PDF printing preferences on my desktop, I only get a generic, two tab window open. When I print a file to this printer on my desktop machine, I do not get a window opening that asks where to create the pdf or what to name it, and I never see any files created. In MS Word, the Create PDF option under the Acrobat tab works and opens a dialog to ask the name and location to save, and then opens a PDF Maker progress window and properly creates the file. I can also save a file as an .eps or .ps file and use Distiller to create the pdf. However I cannot get the Adobe PDF printer driver in my Devices and Printers to work properly, although it works just fine on my laptop with the same program (Pro 9.5.5) and same Windows version (7, 64 bit).
Repairing, uninstalling and re-installing does not solve the problem. Acrotray.exe *32 process is running. Any ideas on why this won't run properly on my desktop, but will run on a similarly configured laptop?
On my laptop, I get a full, (7) tabl menu with all the normal options:

I found this answer from Deepak Chauhan on another forum, and it solved this problem!
Try this to add Adobe PDF printer manually on Windows 7, and Windows Vista.
If windows 7 is Enterprise or better edition: (Admin rights required)
Start>search for printmanagement.msc and open the print management module
Expand the print server and expand the computer name to see availbale printers, drivers and printer ports.
- from printers ensure there's no Adobe PDF printer, if there is delete it
- go to ports and delete the PDF ports (the ones ending in *.pdf)
- go to drivers and delete the PDF converter.
Take note if any errors occur, but continue with the following steps regardless.
If on windows 7 home edition, just goto start>Devices and Printers and ensure PDF pritner is not listed.
Then open the registry (if any erors deleting these keys happen, see below)
1: go to HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Print\Printers
delete any adobe PDF printer subkey present
2: go to: HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Print\Monitors
delee the PDF port monitor if present
3: go to: HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Print\Printers
again delete and pdf printer subkey
If any erros occur, you need to set the owner of the key to the currently logged in admin user, then ensure that user has full control.
Do this by right-click the key and selecting permissions, clicking on advanced, then the owner tab.
Once you've all that has been done, open a command line as administrator.
Copy and pate the following commands in order
1: net stop spooler
2: rundll32.exe setupapi.dll,InstallHinfSection AdobePDFPortMonitor 128 C:\Program Files (x86)\Adobe\Acrobat 9.0\Acrobat\Xtras\AdobePDF\AdobePDF.inf
3: net start spooler
4:rundll32.exe printui.dll,PrintUIEntry /if /b "Adobe PDF" /f "C:\Program Files (x86)\Adobe\Acrobat 9.0\Acrobat\Xtras\AdobePDF\AdobePDF.inf" /r "Documents\*.pdf" /m "Adobe PDF Converter"
That should set back the pdf printer.
This seemed to provide the link that provided the Adobe PDF Settings tab to the Adobe PDF Printing Preferences that was missing!

How can i prevent modifing the itemes in Adobe PDF Printer Setting?

Hi,
I have installed an Adobe Acrobat X Pro 10.1.0 in windows xp.In print dialog,push the Property button,it will appear a dialog of Adobe PDF Setting,one of the setting itemes is "View the Adobe PDF Results",it can be set to view or not view the new created PDF file. I want hold the default setting and prevent modifing it,How can i do? can it be realized by javascript program?Thanks a lot!

Hi,Test Screen Name
Because HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Print\Printers\Ad obe PDF\ is the dir where to set the property of Adobe PDF printer when windows load it , this is experience, no documentation(or i don't find) , perhaps there will be other registry itemes which does not list in that dir ,but i don't know , that is why i think it just like what you have said ' It looks very like a "discovery" rather than a policy ' . For this reason , i want to realize it by adobe acrobat SDK programming ,but now the second way is impossible. Thank you again !

How to allow domain users to customize Adobe PDF printer page size in Printer Preferences

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I am able to customize Adobe PDF printer page size in Printer Preferences in admin login but not able to customize Adobe PDF printer page size in domian users login...
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WOW! I was amazed to see that within minutes of posting my initial thread, I tried something that works.
Apparently, the only way is will actually convert is if you select the regular Print option in the File tab. Then, change the Printer to Adobe PDF & the Paper Size to 11x17. It also worked for 36"x48" becuase I created a custom size named "Poster", so I changed the paper size to Poster & it worked!
I hope this helps someone. I searched for an existing forum on this issue off & on for MONTHS before creating this thread. If anyone has any suggestions why the Adobe PDF tab /PDF Maker wouldn't work, I'd like to know.

Adobe PDF Printer (Acrobat Pro 9.3.2) causes Print Spooler crash on Windows 7 64-bit

We have recently upgraded our office to Windows 7 64-bit. This upgrade has been very smooth with the exception of Adobe Acrobat 9 Pro. We are running Acrobat 9.3.2, I know there are a couple of additional updates available but they do not fix this issue if installed.
The problem occurs when users create documents using the Adobe PDF printer. The Print Spooler will crash, causing the application they are printing from to stop responding and they are forced to close the program. From this point onwards the user will be unable to print to any printer whatsoever, until they restart their computer. Stopping and starting the print spooler (clearing temp files as well) sometimes corrects the issue, but by the time they have found an admin to do this they may as well just restart.
I should note that this problem is not very consistent. It occurs sometimes after one PDF has been created, sometimes after they have created many PDFs, and sometimes not at all. It doesn't seem to matter which application they create the PDF from either. It's very irritating because I can't pin it down to anything in particular.
I've Googled a lot around this subject and I can see that I am not the only one with this issue, however there don't seem to be any solutions out there. This issue is widespread across our organisation and I would greatly appreciate any constructive suggestions on finding a resolution.
Many thanks, Steve.

Several months ago, I started working on this issue and thought that I had it resolved by uninstalling the "Internet Printing Client" from "Windows Features" (Start > Control Panel > Programs and Features > Turn Windows features on or off > expand Print and Document Services > uncheck Internet Printing Client). This change seemed to help at the time, as I was then unable to reproduce the issue and the end-user was unable to reproduce the issue for two weeks after (thus I closed the help desk case). But now it looks like the issue is back. Maybe the above setting will help someone else, but I'm now looking for a permanent fix.
PS: I have instructed our users on the "Save as PDF" option provided in Office 2010, but I don't think that is used all the time, and the PDF printer is there only option in other applications (IE for example).
Anybody had this issue and found a fix?
Thanks,
Justin

Installing Acrobat Pro 7 on Windows 7: Adobe PDF Printer won't install

Moving to a new system, Windows 7 Ultimate 64-bit Already installed FrameMaker 8, without installing the Adobe PDF printer. Now trying to install my trusty copy of Acrobat Pro version 7. I get a "Warining 20225" (see attached), and the printer driver does not install.
What do I have to do here? Uninstall FM8, uninstall Acrobat, reinstall Acrobat, reinstall FM8?
--C

What do I have to do here?
Buy and install Adobe Acrobat X.

Windows 8.1 Adobe CS6 Adobe PDF printer broken after sysprep

Windows 8.1 enterprise 64 bit with CU1 installed. Ran sysprep priror to install. Installed Adobe Design and Web Premium CS6 & Premiere Pro CS6. The Adobe PDF printer is working with UAC enabled threw all PC accounts. Ran sysprep (standard generalize, skip rearm, & skip all win 8.1 questions) with UAC disabled since bat files will not run with UAC enabled. After UAC is enabled you can't print using the Adobe PDF printer unless running from Administrator account or by disabling UAC. We also have Adobe CC except the instructor is currently teaching CS6 suites. I tested acrobat 10.0.0 & 10.11.1 same problem after sysprep.

Have you tried running Process Monitor to see where the permissions problems are occurring?

How do I deal with "Acces Denied" error when trying to print to Adobe PDF printer driver

Windows 7 64 bit OS (updated)
Adobe Acrobat XI (11.0.06.70)
I am unable to create a PDF file from within the Windows 7 print dialog. Each time, I receive a terse "Access Denied" error followed by the display below (the progress bar never advances). I thought upgrading to Adobe Acrobat XI might fix this but no such luck. It seems that others have experienced similar issues. I noticed in the display below that Adobe is trying to create the file in a folder which does not exist (at least I can't see it even after setting my preferences to display hidden files). I have the hope that, if the folder were present and accessible, Adobe would create the file without trouble. Is there a way to instruct Adobe Acrobat XI to create this temporary file in a different location? One of my frustrations is that I used to be able to print Adobe Acrobat files without trouble on the same computer. I wonder whether the use of a registry cleaner may have contributed to my problem.
What are the best practices for addressing the Access Denied and inability to print problems I've encountered?
Thanks for any help you can provide in sorting out this problem.
Best,
Matt

I have been having the exact same problem with Adobe Acrobat X. I have uninstalled and reinstalled numerous times and applied all the latest updates. Every time I try to print ANTHING to the Adobe PDF print driver, the software hangs (MS Office, webpage, or other programs). When I finally kill the process using Task Manager, I find the little "Access Denied" box. This has been happening for nearly one year. I have limped along since I have other computers to use. I have attempted to find answers on this forum in the past, and no one seems to have a clear answer to the problem.
I, too, was tempted to upgrade to XI, but Matt's post settled the matter, since it did not help him.
I am using Win 7 Home (64 bit) and until this issue started, I have had no problem with AA X.
Where are the Adobe experts when you need them? Please help us.

Adobe PDF printer 'printing' garbage characters

Acrobat Professional v9.5.0 (Acrobat reports there are no updates available)
Windows 7 Home Premium 64-bit
I print from various applications and web pages to my 'Adobe PDF' printer to save things as PDF files.
Over the last several months, I have begun to have issues with printing to my Adobe PDF printer. This issue happened twice just yesterday, actually.
I will be looking at a web page, and choose to print it to PDF (a purchase receipt for example). I supply the filename and choose to print, and Acrobat will bring up the newly created PDF and it will have garbage characters in various places.
If I try printing it to PDF again, I get the same results.
However, if I print the item to Microsoft XPS format, it works just fine and all the characters are readable.
I don't know what to do. I saw an article about embedding the fonts, but it appears that all the standard 'web safe fonts' are already set to be embedded in PDF files via distiller (if that is what is actually doing the printing to create the PDF). If I have to choose more fonts to embed into the PDF, it seems to be extremely difficult to determine what fonts are being used by each site or application and choosing them all manually to be embedded in the files.
Surely there has to be a simpler solution to this issue.

I too had this annoying issue, usually printing from https sites, although the site address may be coincidental.
What worked for me was:
Select Print
In the print dialog box, select Adobe PDF and then Preferences.
In the Printing Preferences dialog box the tab should be Adobe PDF Settings
Uncheck the box next to Rely on system fonts only; do not use document fonts
Select OK
If the box is already unchecked, it might be caused by something similar. This worked so I went no further. I have not yet checked to see if this must be done each time or how to make it default.

Problem printing files to Adobe PDF printer using VBA

I have an Excel project. Part of the code prints the active sheet range as a PDF file. Later code then sends the PDF file as an e-mail attachment. The Code was originally written using the free application PDFCreator and works as intended. However the client wants to use the Acrobat "Adobe PDF" printer instead.
Each PDF must have a name as specified in the code and must be sent to a specified folder, again as specified in the code.
The Adobe PDF printer insists on 1) using the path specified in the printer preferences and 2) naming it as the workbook name + .pdf.
I have checked the Distiller API reference and it tells me that if a key is set, the output path and name can be controlled. However, setting the key as described does not work. The PDF printer ignores it and creates another key named as the output file with a REG_SZ value that is numeric and increments each time print is invoked.
Attached is a screen shot of the registry entries.
What am I doing wrong?

I have.
However, I think I have solved this.
First, I am using Win 7 64 bit, so the application is not excel but c:\windows\splwow64.exe. I've modified my code so that both XP 32 and Win7 64 are catered for.
Second, the print command I used in VBA was
ActiveSheet.Printout ActivePrinter:= "Adobe PDF"
It looks like that starts a different Adobe DF printer to the one that would look at the registry. If I change the code to
ActiveSheet.Printout
and set Adobe PDF as the default printer in control panel, the whole thing works as planned.
All I need to do now is to set the printer to Adobe PDF within the code so the user doesn't have to do this in Control Panel. Obviously, my approach above didn't work, so what is the way to do this?
Here's the sub routine as it stands at the moment:
Public Sub PrintUsingAcrobat()
    Dim strOutFile As String
    Dim PDFPath As String
    Dim FileName As String
    Dim XPApplic As String
    Dim X64Applic As String
    XPApplic = Application.Path & "\excel.exe"
    X64Applic = "C:\Windows\splwow64.exe"
    Const HKEY_LOCAL_MACHINE As Long = &H80000002
    Const HKEY_CURRENT_USER As Long = &H80000001
    Dim lRC
    Dim sPath
    Dim objRegistry
    PDFPath = outpath ' outpath is a global variable set elsewhere
    strOutFile = Range("Suppliername") & ".pdf"
    FileName = PDFPath & strOutFile
    Set objRegistry = GetObject("winmgmts://./root/default:StdRegProv")
    sPath = "SOFTWARE\Adobe\Acrobat Distiller\PrinterJobControl"
    lRC = objRegistry.SetStringValue(HKEY_CURRENT_USER, sPath, XPApplic, FileName)
    lRC = objRegistry.SetStringValue(HKEY_CURRENT_USER, sPath, X64Applic, FileName)
    ActiveSheet.PrintOut
    DoEvents
End Sub

Acrobat 8 - Adobe PDF Printer hanging when printing

Hi
I have an installation of Adobe CS3 Design Standard on a Windows 7 64-bit machine. When attempting to use the 'Adobe PDF' printer from an Adobe application, i.e. Illustrator, Photoshop, the application freezes and the PDF printer does not proceed to convert the document. The job is in the print spooler, however this either sits there with 'error', or 'spooling'.
This behaviour does not occur when using another application such as Microsoft Word.
When looking at the printer preferences of the printer, the tab appears to be malformed and incomplete. (see screenshot)
There are no options under the 'Adobe PDF Folder' dropdown, apart from LPT1.
I have tried reinstalling Acrobat from the CS3 DVD, after deleting the printer and driver, however this does not appear to solve the problem.
Can anyone shed some light on this issue?
Thanks, Luke.

Thanks for this, it solved the problem!
It appears that despite the updater saying there weren't any updates, there clearly were. I'm guessing they've turned off the update servers as it's such an old product.
For the record, I installed 8.1 and 8.1.1 all the way to 8.1.7 individually.
Thanks again.
Luke.

Adobe PDF printing preferences (Windows)

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