Adobe Photo Deluxe 2 won't load photo from scanner

I have been using APD2 with my scanner and as stand-alone for a long time. Recently, it stopped accepting the scanner files - something about not recognizing the file type or extension. What can be done on this?
Also after loading and editing a photo file from My Documents, I tried to export it back to My Documents as JPG file. APD2 abruptly shut down - my edited file lost. Help on this also, please.

Look at your scanner preferences. For some reason, it has decided to save your scanned documents in a format that Photo Deluxe doesn't recognize.
If the scanner preference insists that it is saving the scanned documents in a common format - like jpg or TIFF, then change the preference into something else, wait a second, and then change it back to jpg or TIFF. This would force the application to re-write all of the preferences back to your hard drive. This can help you if the scanner preference is "slightly" corrupted.
I'm not familiar with Photo Deluxe, so the following might not make sense. I'd save the next scanned file to a folder, or to the desktop, so I could actually see what file extension is being added by the scanner. Then I'd tell Photo Deluxe to import the file. Making this a two-step process allows you to determine where the problem is.
It's conceivable - but highly unlikely - that your copy of Photo Deluxe has become very slightly corrupted, and really can't recognize jpg or TIFF files. In such an unlikely case, you just would have to delete it and re-install it from your master disks.

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