Adobe Photoshop 12 Mac, Installation problem

Hi there ! I have a Adobe Photoshop Elements bought a few days ago 12 full version in retail and this is now trying to install on my Imac. Now I am annoyed about the following problem. " This serial number for Adobe Photoshop turning 12 could not be checked out to the support. . " : After entering the serial number following message appears. Did anyone ever here have to do with this problemß

There is a German version because I'm from Germany. Excuse the typos. Here the screenshot of the error message. Could it be that the software does not communicate with Adobe , so the fault is by the Mac system? Please, i need help.

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