Adobe photoshop 13 organiser will not sign in

Adobe PS 13 on Mac
Editor is signed in
I can sign in on Web
Organiser sign in fails   I get " Sign in failed. Please check your connection and try again"
I am connected as I can log in on web my Adobe account
Steve

You'll want the Photoshop Elements forum.
Gene

Similar Messages

  • Adobe Photoshop CS6 will not install on my Mac.

    Adobe Photoshop CS6 will not install on my Mac. Adobe Application Manager is seeing the Beta version of Photoshop CS6 on my machine.
    I have unistalled/deleted any previous versions of the software, and used the Adobe Creative Suite Cleaner tool to flush my machines. Sadly,
    I am still getting the following error:
    Photoshop CS6 Installation Failed
    A beta version of this product exists on the computer. Please quit and uninstall that version before continuing.
    I have unistalled/deleted any previous versions of the software, and used the Adobe Creative Suite Cleaner tool to flush my machines. I am now stuck!
    Any help would be appreciated.
    Cheers,
    Richard

    This is the instruction to remove PS CS6 beta
    http://forums.adobe.com/message/4361731
    It's strange that you ran the cleaner tool and still didn't worked
    you can try to login to Root user account and then run the cleaner tool , and then check.

  • Adobe Photoshop CS3 Will Not Install PLEASE HELP TRIED EVERYTHING

    I downloaded from Adobe the Photoshop CS3 Extended Trial directly from Adobe. (BTW I am on Vista 32)
    The first time I tried installing, ADBEPHSPCS3_WWE.exe successfully unpacked, I successfully transitioned to the Adobe Photoshop CS3 installation, and it appeared to install. After 30 minutes or so, the installer finished and simply said that shared components had installed but the Photoshop CS3 Component install failed.
    I always got in the log Error 1935.An error occurred during the installation of assembly 'Microsoft.VC80.MFCLOC,version="8.0.50727.163",type="win32",publicKeyToken="1fc8b3b9a1e18 e3b",processorArchitecture="x86"'. Please refer to Help and Support for more information
    This, I know, is everyones typical problem.
    I turned off firewall and antivirus.
    I uninstalled ALL Adobe and Macromedia programs, including Flash and Acrobat.
    I used Windows Install Cleanup Utility to remove them.
    I downloaded the CS3 Clear from Adobe and cleared at levels 1, 2, and 3.
    I created the Administrator account on my computer and tried everything on the Administrator account.
    I tried installing Photoshop CS3 with compatibility mode for XP SP2.
    I tried:
    1. Open an Administrator command prompt by right clicking on Start -> All
    Programs -> Accessories -> Command Prompt and selecting "Run as
    Administrator" and clicking "Allow" for the elevation prompt
    2. In the command prompt, type the command below
    fsutil resource setautoreset true C:\
    3. Reboot the machine
    I tried:
    Get command prompt up. It has to be run with admin rights so save yourself some time and run it this way.........Start/programs/accessories/.....right click command prompt and click run as administrator.
    Then paste these commands in 1 after the other
    regsvr32 vbscript.dll (THEN PRESS ENTER)
    and
    regsvr32 jscript.dll (AGAIN PRESS ENTER)
    I even tried installing in Safe Mode but the CS3 setup would not initialize.
    I do not know what else to do. I have CS2 which I will use, but I was really hoping to move to CS3 which is supposed to be better and faster. Does anyone know anything else to do? I am not a computer noob but I am not about to reinstall Vista. If anyone has any suggestions they would be greatly appreciated.

    I was in the same predicament and after spend many hours over several days trying a multitude of things I finally found an easy fix (below):
    ========================================
    Assuming you have Internet Explorer 7 go to:
    Tools/Internet option/Advanced
    Click the Reset dialog box. This will bring IE7 back to its default settings. You should reboot your computer. After logging back into Windows load IE and let it take you though its initial setup. When you are done close IE and install Photoshop.. This worked for me,,, hopefully it will work for you!

  • Adobe Photoshop Elements will not come up from the welcome screen

    When I am in the welcome screen and press the organizer or edit button the program will not load and come up.

    Can you try lanching them direcrlty :
    Mac - Navigate to 'Go->Applications/Adobe Photoshop Elements 11->Support Files->Adobe Photoshop Elements Editor'. Double click 'Photoshop Elements Editor'.
    Win -
    Win x64: C:\Program Files (x86)\Adobe\Photoshop Elements 11 Win x32: C:\Program Files\Adobe\Photoshop Elements 11
    Right click on 'PhotoshopElementsEditor.exe' and select 'Run as Admin'.
    If still an issue try this for Editor:
    1. Close Elements.
    2. Launch the Photoshop Elements Welcome Screen and hold down ctrl + alt + shift as you click Editor.
    3. Continue to hold the keys until you see a message box asking if you want to delete Photoshop Elements settings file; click Yes. Elements will open with default preferences.
    make sure the exe is not stucked in task manager by going in task manager and check for PhotoshopELementsEditor.exe file. Stop the process and try.
    Thanks,
    Garry

  • Adobe photoshop elements will not work?

    Adobe photoshop elements 8 will not work?

    What doesn't work, what happens when you try, and what operating system?

  • My new Adobe Photoshop elements will not let me register. What do i do?  Also, the disc will not release from my computer.

      I just purchased Adobe Photoshop elements 10.  I just installed it.  it works, but when I go to register it, it refuses me.
    A;lso the Photoshop 10 disc is stuck in my computer.  it will not eject.
    Please help
    Judith.

    Photoshop is a program, Adobe is the company that sells it.
    Somebody taking your money does not proof you have purchased a legitimate license …
    While this may well have nothing to do with your issues you should post on the proper Forum and provide other relevant information (OS, hardware, …).

  • Adobe Photoshop CS3 will not run

    I reloaded my windows xp 2005 (?) and tried to load my CS3 software.  It will not even run.  It has been suggested that the software can only be reloaded a certain number of times.  I have reloaded this software 3-4 (?) times over the years.  Is this the problem or is is something else?

    Don't think there is a number of times you can re-install your program.  You can only have 2 activated copies, so if you move to a different machine and don't deactivate on the old one it is still considered an activated copy.
    But why would you uninstall and re-install your copy?  THis rarely solves problems, espeically if you do not run the Adobe Script Cleaner.  Also, the preference file is unchanged on a reinstall, so if there were errors in it before, they are still there. 

  • Organiser will not sign in to account

    Adobe 13 on Mac
    Editor is signed in
    I can sign in on Web
    Organiser sign in fails
    I get " Sign in failed. Please check your connection and try again"
    I am connected as I can log in on web to my Adobe account
    Steve

    You'll want the Photoshop Elements forum.
    Gene

  • Adobe starter edition has photo numbers by the picture such as DSCO0283.JPG , where can I find that number on the pictures in PHOTOSHOP ELEMENTS 12--reason being that photoshop elements will not convert my catalog to version 12. If i had that number I cou

    adobe starter edition has photo numbers by the picture such as DSCO0283.JPG , where can I find that number on the pictures in PHOTOSHOP ELEMENTS 12--reason being that photoshop elements will not convert my catalog to version 12. If i had that number I could manually rebuild my collections into the photoshop elements 12, but all that i see in photoshop elements is dates and i have multiple pictures from the same dates. HELP! I

    finally getting back to this project---adobe starter edition 3.2 is on a windows XP computer
    ADOBE PHOTOSHOP ELEMENTS 12 is on our Windows 8.1 computer.
    error messages--- had to give up trying to convert---I copied all our pictures to our windows 7 laptop and I installed adobe photoshop elements 12 (my bought program)
    I wanted to try to convert there first. also I copied our catalog to this computer also. Everything was working fine I could see the collections just as they where on the XP computer.
    then I tried to convert on the laptop. I believe the error said something about corrupt file, so I gave up that day. Next day I tried to open ADOBE STARTER EDITION 3.2  and it wanted an unlock code, no such code exists. and my copy of Elements 12 turned into a trial version which has expired. So I am a little hesitant to try to convert on the XP  computer and mess up the existing catalog,
    unless there is a fool proof way. I have tried manually making collections/ albums on Windows 8.1 and PHOTOSHOP ELEMENTS 12  and coping pictures into the new albums. sloooow!!
    I probably have about 4500 pictures and 150 collections/ albums to go. So any suggestions would be appreciated.

  • I installed Elements 12 because my version of Photoshop (CS5.1) is not compatible with Yosemite. Now the Adobe Application Manager will not search for updates for any of the programs in CS5.5 that I have. How do I fix this?

    I installed Elements 12 because my version of Photoshop (CS5.1) is not compatible with Yosemite. Now the Adobe Application Manager will not search for updates for any of the programs in CS5.5 that I have. How do I fix this?

    '''Except 8.0.x version also supported version is 3.6.24 '''you can find it here:
    http://www.mozilla.org/en-US/firefox/all-older.html
    check the system requirements:
    http://www.mozilla.org/en-US/firefox/3.6.24/system-requirements/
    see also:
    [https://support.mozilla.com/en-US/kb/Installing%20a%20previous%20version%20of%20Firefox Installing a previous version of Firefox]
    thank you
    Please mark "Solved" the answer that really solve the problem, to help others with a similar problem.

  • Adobe Reader XI will not give me any options to sign my documents

    Adobe Reader XI will not give me any options to sign my documents

    Are you in a company/enterprise where the installer was customized?  If yes, then your administrator may have disabled the Sign panel feature on the right hand side, however, signing a document should still be available in the Digital Signatures Pane on the left side via  a pop-up menu.

  • My photoshop elements12 will not update says error and contact adobe but not open now for help.  windows vista

    my photoshop elements12 will not update says error and contact adobe but not open now for help.  windows vista

    I need the updates because I just purchased a Nikon D60 and my Photoshop does not read the .NEF files produced by the camera.
    Camera Raw plug-in | Supported cameras
    Camera Raw-compatible Adobe applications
    Do you really mean the Nikon D60 which shipped in 2008? Was it purchased secondhand?
    The Nikon D60 was first supported in Adobe Camera Raw 4.4.
    Photoshop CS4 ships with Camera Raw 5.0 so it can read D60 NEF files out of the box. No updates required.
    If you do mean the D60 then something else must be going on. e.g. are you using Nikon software to transfer files from camera to computer?

  • LR4 Problem: The file could not be edited because Adobe Photoshop CS6 could not be launched.

    Is there a fix for this?  When I try to edit an image in Photoshop from Lightroom 4 (CTRL+E), Photoshop CS6 launches immediately but with no image.  In Lightroom 4, after about two minutes, the message box appears saying "The file could not be edited because Adobe Photoshop CS6 could not be launched."  When I click OK, the image promptly opens in Photoshop CS6 like normal.  This wan an itermittent issue for me after the LR4.1 release.  I was hoping that LR4.2 would help, but now I get the error every time.
    System
    Lightroom 4.2 x64
    Photoshop CS6 v13.0.1 x64
    Bridge 5.0.1.23 x64
    Windows 7 Pro x64
    AMD Six Core / 3.9 Ghz
    16 GB Memory
    NVidia Quadro 1 Gb Video
    Scratch space on three drives

    This may be a cooincidence, I starting having problems after I started using a Nikon D800, which has 36MP files.  LR4 released at the same time as the D800.  LR4 shows signs of struggling with the larger files, which are typically 280MB TIFFs for the D800, like freezing for several seconds when using an adjustment brush or going into a spasm with the crop tool.  Because Photoshop does not have similar large file issues, I'm doing more basic work in Photoshop, like cropping, dodge and burn, exposure adjustment, etc.
    Because Photoshop otherwise runs fine, and appears to read all the prefernes properly mid-issue, to get a better idea of what's going on, I turned on Process Monitor from Technet. For what it's worth, LR4 appears to touch the Photoshop preferences before it launches Photoshop.  LR4 must have a memory leak in that corrupts the Photoshop preferences file in a way that makes no difference to Photoshop.
    My weekend project is to try Capture One to see if I can spend more time on photography and less troubleshooting Adobe problems.  As it stands, LR4 is not usable for me.

  • Adobe Download Assistant Will Not Recognize My Adobe ID

    I've been an Adobe customer / forum user since before ID's were tied to email addresses.  My product registrations going back to 1996 through CS 5.5 apps are recorded under that ID.  Since I have to change my email address every couple years to escape spammers, I do not want to change my Adobe ID (and go through the hassle of re-recording the record of registered apps) to a "fluid" ID like an email address.
    Automatic registration and now Adobe Download Assistant will not accept an Adobe ID that is not an email address, yet I can still use it to 'manually' register new / upgrade product purchases.  The problems this poses are two-fold:
    Since I can only manually register new / upgrade products, I cannot obtain any "registration bonus" downloads.
    I cannot download trial versions of apps I want to check out.
    Adobe needs to get its act together and tell its gen-X / Millenials / Kid Web and software development staff that not all Adobe IDs are email addresses, but might also be a unique user ID string.
    Further, due to an individual's email address volatitility (virtually everyone in my email address book had their email address change every 2- 3 years due to ISP demise, merger, personal relocation, job change etc.), Adobe should return to - or at least give precedence to - the model of UID / PW authentication instead of email address / PW authentication.  This would lower Adobe maintenance effort / cost for user accounts as one could simply sign in with UID + PW and change email address for the account as necessary.  As it is now, Adobe CANNOT deal with a user whose email address changes. 
    When Adobe changed from UID precedence to email precedence, I could not register Acrobat Pro (2007) during registration so I used my email address at that time to register the product.  When that email address ceased to exist, I tried to get Adobe to transfer that registration to my old [non-email address] Adobe ID, and, over several months of email exchanges, they ended up admitting they could not do it.  I could not make the change as the SN was already marked as used in there system so simply re-registering it to my existing account wouldn't work either.
    This has been an ongoing issue with "legacy" users since 2006 at least, and NEEDS TO BE RESOLVED ASAP!!!!
    Wayne M Cole AGCV CSCV, CLVI
    Proprietor
    IHP Legal Video Service
    Infinity Heart Producfions,
    Contributing Editor,
    Government Video Magazine

    There you go MISSING THE POINT AGAIN!! My Registered products WILL NOT FOLLOW MY UID IF I CHANGE IT, NEVER DID SINCE 2007.  Saying the will is false information which I alerted Adobe to back in 2007 and is a problem y'all never fixed.    
    Just a little over a week ago, I got I got LightRoom 4 ug from a LR 3 I had purchased in March.  Signing on with my legacy UID (non-email) allowed me ADD those registrations to my account, as I had cor CS 5.5, 4, 3, etc. etc.  Now, isn't it odd that the very day after I posted here, when I sign in to my account it shows NO REGISTERED PRODUCTS!!!  If I look at my order history, it has orders from Adobe store from last weeks CS6 MC purchase back to 2007 when I started buying from Adobe directly after the local brick and mortar resellers disappeared. 
    So I try to register CS6 MC, it tells me the SN is already in use.  I try open a PDF document and it tells me I have to first register and agree to the Acrobat Pro X license before I open a doc - and it was an UPGRADE FROM CS 5.5 MC.  I try to run CS 5.5 apps and they tell me I have to purchase a license since the trial period is over - HUH!  Until I posted here it was working FINE.  I go back to my acccount (non-email UID sign in) and check my profile - Lo and behold SOMEONE (not me) has changed the UID to an email address instead of the non-email UID I sign in with AND DELETED ALL MY PRODUCT REGISTRATIONS!
    Naturally, your software does not let me put it back to the same UID I use to sign on with so THE LINK TO ALL MY REGISTERED PRODUCTS IS GONE, I CANNOT REGISTER NEW ONES (which was no problem just a day or two before posting here) WHICH PROVES WHAT I WAS TOLD IN 2007 - WHEN YOU CHANGE UID'S YOUR LEGACY REGISTRATIONS WILL BE LOST!!!
    So, in summary you (Adobe at least, and I suspect you personally) went in and messed with my legacy account, deleting all my registrations, as I was told in 2007 would happen and advised to keep the old UID if I did not want to blow away those registrations, when I explicity did NOT want to make such changes.  And, should I need an SN for some upgrade offer or to install an update for an older product that I did not transition to the new facility, I have to HOPE that I had I can find the original purchase invoice and that there is a copy of the SN / Reg card attached to it.
    THANKS A PANT LOAD!!

  • Photoshop CS5 will not open

    My photoshop CS5 will not open either from the desktop or from the program list. I can open Bridge but when I then try to view a photo in photoshop I get a message that says Bridge has stopped working and will have to close down.

    Please read below item and provide relevant information.
    http://forums.adobe.com/thread/419981?tstart=0
    Boilerplate-text:
    Are Photoshop and OS fully updated and have you performed the usual trouble-shooting routines (trashing prefs by keeping command-alt-shift/ctrl-alt-shift pressed while starting Photoshop after making sure all customized presets like Actions, Patterns, Brushes etc. have been saved and making a note of the Preferences you’ve changed, 3rd party plug-ins deactivation, system maintenance, cleaning caches, font validation, etc.)?

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