Adobe Photoshop CC 2014 'Stopped working'
recently purchased Creative cloud.
Photoshop boots up but crashes immediately with the dialog box 'Photoshop CC has stopped working'
Windows 8 - 64bit
Graphics : nVidia GT 650m
Graphics : Intel (R) HD Graphics 4000
both drivers are up to date.
Illustrator works fine.
Any help would be appreciated
Thanks
Ctrl+V should past in here???
Adobe Photoshop Version: 2014.0.0 20140508.r.58 2014/05/08:23:59:59 x64
Operating System: Windows 7 64-bit
Version: 6.1 Service Pack 1
System architecture: Intel CPU Family:6, Model:13, Stepping:7 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, HyperThreading
Physical processor count: 12
Logical processor count: 24
Processor speed: 1995 MHz
Built-in memory: 40886 MB
Free memory: 32601 MB
Memory available to Photoshop: 37133 MB
Memory used by Photoshop: 70 %
3D Multitone Printing: Disabled.
Touch Gestures: Disabled.
Windows 2x UI: Disabled.
Image tile size: 1024K
Image cache levels: 4
Font Preview: Huge
TextComposer: Latin
Display: 1
Display Bounds: top=0, left=0, bottom=1080, right=1920
Display: 2
Display Bounds: top=0, left=-1360, bottom=768, right=0
OpenGL Drawing: Enabled.
OpenGL Allow Old GPUs: Not Detected.
OpenGL Drawing Mode: Advanced
OpenGL Allow Normal Mode: True.
OpenGL Allow Advanced Mode: True.
AIFCoreInitialized=1
AIFOGLInitialized=1
OGLContextCreated=1
glgpu[0].GLVersion="3.0"
glgpu[0].GLMemoryMB=2048
glgpu[0].GLName="Quadro 4000/PCIe/SSE2"
glgpu[0].GLVendor="NVIDIA Corporation"
glgpu[0].GLVendorID=4318
glgpu[0].GLDriverVersion="9.18.13.3311"
glgpu[0].GLRectTextureSize=16384
glgpu[0].GLRenderer="Quadro 4000/PCIe/SSE2"
glgpu[0].GLRendererID=1757
glgpu[0].HasGLNPOTSupport=1
glgpu[0].GLDriver="nvd3dumx.dll,nvwgf2umx.dll,nvwgf2umx.dll,nvd3dum,nvwgf2um,nvwgf2um"
glgpu[0].GLDriverDate="20140429000000.000000-000"
glgpu[0].CanCompileProgramGLSL=1
glgpu[0].GLFrameBufferOK=1
glgpu[0].glGetString[GL_SHADING_LANGUAGE_VERSION]="4.40 NVIDIA via Cg compiler"
glgpu[0].glGetProgramivARB[GL_FRAGMENT_PROGRAM_ARB][GL_MAX_PROGRAM_INSTRUCTIONS_ARB]=[6553 6]
glgpu[0].glGetIntegerv[GL_MAX_TEXTURE_UNITS]=[4]
glgpu[0].glGetIntegerv[GL_MAX_COMBINED_TEXTURE_IMAGE_UNITS]=[192]
glgpu[0].glGetIntegerv[GL_MAX_VERTEX_TEXTURE_IMAGE_UNITS]=[32]
glgpu[0].glGetIntegerv[GL_MAX_TEXTURE_IMAGE_UNITS]=[32]
glgpu[0].glGetIntegerv[GL_MAX_DRAW_BUFFERS]=[8]
glgpu[0].glGetIntegerv[GL_MAX_VERTEX_UNIFORM_COMPONENTS]=[4096]
glgpu[0].glGetIntegerv[GL_MAX_FRAGMENT_UNIFORM_COMPONENTS]=[2048]
glgpu[0].glGetIntegerv[GL_MAX_VARYING_FLOATS]=[124]
glgpu[0].glGetIntegerv[GL_MAX_VERTEX_ATTRIBS]=[16]
glgpu[0].extension[AIF::OGL::GL_ARB_VERTEX_PROGRAM]=1
glgpu[0].extension[AIF::OGL::GL_ARB_FRAGMENT_PROGRAM]=1
glgpu[0].extension[AIF::OGL::GL_ARB_VERTEX_SHADER]=1
glgpu[0].extension[AIF::OGL::GL_ARB_FRAGMENT_SHADER]=1
glgpu[0].extension[AIF::OGL::GL_EXT_FRAMEBUFFER_OBJECT]=1
glgpu[0].extension[AIF::OGL::GL_ARB_TEXTURE_RECTANGLE]=1
glgpu[0].extension[AIF::OGL::GL_ARB_TEXTURE_FLOAT]=1
glgpu[0].extension[AIF::OGL::GL_ARB_OCCLUSION_QUERY]=1
glgpu[0].extension[AIF::OGL::GL_ARB_VERTEX_BUFFER_OBJECT]=1
glgpu[0].extension[AIF::OGL::GL_ARB_SHADER_TEXTURE_LOD]=1
clgpu[0].CLPlatformVersion="1.1"
clgpu[0].CLDeviceVersion="1.1 CUDA"
clgpu[0].CLMemoryMB=2048
clgpu[0].CLName="Quadro 4000"
clgpu[0].CLVendor="NVIDIA Corporation"
clgpu[0].CLVendorID=4318
clgpu[0].CLDriverVersion="333.11"
clgpu[0].CUDASupported=1
clgpu[0].CUDAVersion="6.0.1"
clgpu[0].CLBandwidth=7.48518e+010
clgpu[0].CLCompute=184.082
License Type: Subscription
Serial number: 96040035116912554961
Application folder: C:\Program Files\Adobe\Adobe Photoshop CC 2014\
Temporary file path: C:\Users\JOHNJM~1\AppData\Local\Temp\
Photoshop scratch has async I/O enabled
Scratch volume(s):
F:\, 465.2G, 173.4G free
C:\, 224.2G, 105.3G free
Required Plug-ins folder: C:\Program Files\Adobe\Adobe Photoshop CC 2014\Required\Plug-Ins\
Primary Plug-ins folder: C:\Program Files\Adobe\Adobe Photoshop CC 2014\Plug-ins\
Installed components:
A3DLIBS.dll A3DLIB Dynamic Link Library 9.2.0.112
ACE.dll ACE 2014/04/14-23:42:44 79.554120 79.554120
adbeape.dll Adobe APE 2013/02/04-09:52:32 0.1160850 0.1160850
AdbePM.dll PatchMatch 2014/04/23-10:46:55 79.554276 79.554276
AdobeLinguistic.dll Adobe Linguisitc Library 8.0.0
AdobeOwl.dll Adobe Owl 2014/03/05-14:49:37 5.0.33 79.552883
AdobePDFL.dll PDFL 2014/03/04-00:39:42 79.510482 79.510482
AdobePIP.dll Adobe Product Improvement Program 7.2.1.3399
AdobeXMP.dll Adobe XMP Core 2014/01/13-19:44:00 79.155772 79.155772
AdobeXMPFiles.dll Adobe XMP Files 2014/01/13-19:44:00 79.155772 79.155772
AdobeXMPScript.dll Adobe XMP Script 2014/01/13-19:44:00 79.155772 79.155772
adobe_caps.dll Adobe CAPS 8,0,0,7
AGM.dll AGM 2014/04/14-23:42:44 79.554120 79.554120
ahclient.dll AdobeHelp Dynamic Link Library 1,8,0,31
amtlib.dll AMTLib (64 Bit) 8.0.0.45 BuildVersion: 8.0; BuildDate: Fri Mar 28 2014 20:28:30) 1.000000
ARE.dll ARE 2014/04/14-23:42:44 79.554120 79.554120
AXE8SharedExpat.dll AXE8SharedExpat 2013/12/20-21:40:29 79.551013 79.551013
AXEDOMCore.dll AXEDOMCore 2013/12/20-21:40:29 79.551013 79.551013
Bib.dll BIB 2014/04/14-23:42:44 79.554120 79.554120
BIBUtils.dll BIBUtils 2014/04/14-23:42:44 79.554120 79.554120
boost_date_time.dll photoshopdva 8.0.0
boost_signals.dll photoshopdva 8.0.0
boost_system.dll photoshopdva 8.0.0
boost_threads.dll photoshopdva 8.0.0
cg.dll NVIDIA Cg Runtime 3.0.00007
cgGL.dll NVIDIA Cg Runtime 3.0.00007
CIT.dll Adobe CIT 2.2.6.32411 2.2.6.32411
CITThreading.dll Adobe CITThreading 2.2.6.32411 2.2.6.32411
CoolType.dll CoolType 2014/04/14-23:42:44 79.554120 79.554120
dvaaudiodevice.dll photoshopdva 8.0.0
dvacore.dll photoshopdva 8.0.0
dvamarshal.dll photoshopdva 8.0.0
dvamediatypes.dll photoshopdva 8.0.0
dvametadata.dll photoshopdva 8.0.0
dvametadataapi.dll photoshopdva 8.0.0
dvametadataui.dll photoshopdva 8.0.0
dvaplayer.dll photoshopdva 8.0.0
dvatransport.dll photoshopdva 8.0.0
dvaui.dll photoshopdva 8.0.0
dvaunittesting.dll photoshopdva 8.0.0
dynamiclink.dll photoshopdva 8.0.0
ExtendScript.dll ExtendScript 2014/01/21-23:58:55 79.551519 79.551519
icucnv40.dll International Components for Unicode 2013/02/25-15:59:15 Build gtlib_4.0.19090
icudt40.dll International Components for Unicode 2013/02/25-15:59:15 Build gtlib_4.0.19090
imslib.dll IMSLib DLL 7.0.0.145
JP2KLib.dll JP2KLib 2014/03/12-08:53:44 79.252744 79.252744
libifcoremd.dll Intel(r) Visual Fortran Compiler 10.0 (Update A)
libiomp5md.dll Intel(R) OpenMP* Runtime Library 5.0
libmmd.dll Intel(r) C Compiler, Intel(r) C++ Compiler, Intel(r) Fortran Compiler 12.0
LogSession.dll LogSession 7.2.1.3399
mediacoreif.dll photoshopdva 8.0.0
MPS.dll MPS 2014/03/25-23:41:34 79.553444 79.553444
pdfsettings.dll Adobe PDFSettings 1.04
Photoshop.dll Adobe Photoshop CC 2014 15.0
Plugin.dll Adobe Photoshop CC 2014 15.0
PlugPlugExternalObject.dll Adobe(R) CEP PlugPlugExternalObject Standard Dll (64 bit) 5.0.0
PlugPlugOwl.dll Adobe(R) CSXS PlugPlugOwl Standard Dll (64 bit) 5.0.0.74
PSArt.dll Adobe Photoshop CC 2014 15.0
PSViews.dll Adobe Photoshop CC 2014 15.0
SCCore.dll ScCore 2014/01/21-23:58:55 79.551519 79.551519
ScriptUIFlex.dll ScriptUIFlex 2014/01/20-22:42:05 79.550992 79.550992
svml_dispmd.dll Intel(r) C Compiler, Intel(r) C++ Compiler, Intel(r) Fortran Compiler 12.0
tbb.dll Intel(R) Threading Building Blocks for Windows 4, 2, 2013, 1114
tbbmalloc.dll Intel(R) Threading Building Blocks for Windows 4, 2, 2013, 1114
TfFontMgr.dll FontMgr 9.3.0.113
TfKernel.dll Kernel 9.3.0.113
TFKGEOM.dll Kernel Geom 9.3.0.113
TFUGEOM.dll Adobe, UGeom© 9.3.0.113
updaternotifications.dll Adobe Updater Notifications Library 7.0.1.102 (BuildVersion: 1.0; BuildDate: BUILDDATETIME) 7.0.1.102
VulcanControl.dll Vulcan Application Control Library 5.0.0.82
VulcanMessage5.dll Vulcan Message Library 5.0.0.82
WRServices.dll WRServices Fri Mar 07 2014 15:33:10 Build 0.20204 0.20204
wu3d.dll U3D Writer 9.3.0.113
Required plug-ins:
3D Studio 15.0 (2014.0.0 x001)
Accented Edges 15.0
Adaptive Wide Angle 15.0
Angled Strokes 15.0
Average 15.0 (2014.0.0 x001)
Bas Relief 15.0
BMP 15.0
Camera Raw 8.6
Camera Raw Filter 8.6
Chalk & Charcoal 15.0
Charcoal 15.0
Chrome 15.0
Cineon 15.0 (2014.0.0 x001)
Clouds 15.0 (2014.0.0 x001)
Collada 15.0 (2014.0.0 x001)
Color Halftone 15.0
Colored Pencil 15.0
CompuServe GIF 15.0
Conté Crayon 15.0
Craquelure 15.0
Crop and Straighten Photos 15.0 (2014.0.0 x001)
Crop and Straighten Photos Filter 15.0
Crosshatch 15.0
Crystallize 15.0
Cutout 15.0
Dark Strokes 15.0
De-Interlace 15.0
Dicom 15.0
Difference Clouds 15.0 (2014.0.0 x001)
Diffuse Glow 15.0
Displace 15.0
Dry Brush 15.0
Eazel Acquire 15.0 (2014.0.0 x001)
Embed Watermark 4.0
Entropy 15.0 (2014.0.0 x001)
Export Color Lookup NO VERSION
Extrude 15.0
FastCore Routines 15.0 (2014.0.0 x001)
Fibers 15.0
Film Grain 15.0
Filter Gallery 15.0
Flash 3D 15.0 (2014.0.0 x001)
Fresco 15.0
Glass 15.0
Glowing Edges 15.0
Google Earth 4 15.0 (2014.0.0 x001)
Grain 15.0
Graphic Pen 15.0
Halftone Pattern 15.0
HDRMergeUI 15.0
IFF Format 15.0
Ink Outlines 15.0
JPEG 2000 15.0
Kurtosis 15.0 (2014.0.0 x001)
Lens Blur 15.0
Lens Correction 15.0
Lens Flare 15.0
Liquify 15.0
Matlab Operation 15.0 (2014.0.0 x001)
Maximum 15.0 (2014.0.0 x001)
Mean 15.0 (2014.0.0 x001)
Measurement Core 15.0 (2014.0.0 x001)
Median 15.0 (2014.0.0 x001)
Mezzotint 15.0
Minimum 15.0 (2014.0.0 x001)
MMXCore Routines 15.0 (2014.0.0 x001)
Mosaic Tiles 15.0
Multiprocessor Support 15.0 (2014.0.0 x001)
Neon Glow 15.0
Note Paper 15.0
NTSC Colors 15.0 (2014.0.0 x001)
Ocean Ripple 15.0
OpenEXR 15.0
Paint Daubs 15.0
Palette Knife 15.0
Patchwork 15.0
Paths to Illustrator 15.0
PCX 15.0 (2014.0.0 x001)
Photocopy 15.0
Photoshop 3D Engine 15.0 (2014.0.0 x001)
Photoshop Touch 14.0
Picture Package Filter 15.0 (2014.0.0 x001)
Pinch 15.0
Pixar 15.0 (2014.0.0 x001)
Plaster 15.0
Plastic Wrap 15.0
PNG 15.0
Pointillize 15.0
Polar Coordinates 15.0
Portable Bit Map 15.0 (2014.0.0 x001)
Poster Edges 15.0
Radial Blur 15.0
Radiance 15.0 (2014.0.0 x001)
Range 15.0 (2014.0.0 x001)
Read Watermark 4.0
Render Color Lookup Grid NO VERSION
Reticulation 15.0
Ripple 15.0
Rough Pastels 15.0
Save for Web 15.0
ScriptingSupport 15.0
Shake Reduction 15.0
Shear 15.0
Skewness 15.0 (2014.0.0 x001)
Smart Blur 15.0
Smudge Stick 15.0
Solarize 15.0 (2014.0.0 x001)
Spatter 15.0
Spherize 15.0
Sponge 15.0
Sprayed Strokes 15.0
Stained Glass 15.0
Stamp 15.0
Standard Deviation 15.0 (2014.0.0 x001)
STL 15.0 (2014.0.0 x001)
Sumi-e 15.0
Summation 15.0 (2014.0.0 x001)
Targa 15.0
Texturizer 15.0
Tiles 15.0
Torn Edges 15.0
Twirl 15.0
Underpainting 15.0
Vanishing Point 15.0
Variance 15.0 (2014.0.0 x001)
Water Paper 15.0
Watercolor 15.0
Wave 15.0
Wavefront|OBJ 15.0 (2014.0.0 x001)
WIA Support 15.0 (2014.0.0 x001)
Wind 15.0
Wireless Bitmap 15.0 (2014.0.0 x001)
ZigZag 15.0
Optional and third party plug-ins:
CUR (Windows Cursor) NO VERSION
GREYCstoration NO VERSION
ICO (Windows Icon) NO VERSION
Reduce Noise 7.0.0.0
ScriptListener 13.0
StarFilter Pro 3 3.0.5.1
SuperPNG 2.0
Plug-ins that failed to load: NONE
Flash: NONE
Installed TWAIN devices: NONE
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Date/Time: 2013-09-29 17:06:42 -0400
OS Version: 10.8.5 (Build 12F37)
Architecture: x86_64
Report Version: 11
Command: Photoshop
Path: /Applications/Adobe Photoshop CC/Adobe Photoshop CC.app/Contents/MacOS/Adobe Photoshop CC
Version: 14.0.0 (14.0.0.221)
Parent: launchd [286]
PID: 566
Event: hang
Duration: 1.95s
Steps: 19 (100ms sampling interval)
Hardware model: iMac9,1
Active cpus: 2
Free pages: 317898 pages (-1454)
Pageins: 709 pages
Pageouts: 0 pages
Process: Adobe Photoshop CC [566]
Path: /Applications/Adobe Photoshop CC/Adobe Photoshop CC.app/Contents/MacOS/Adobe Photoshop CC
Architecture: x86_64
Parent: launchd [286]
UID: 501
Task size: 57801 pages (+81)
Pageins: 688 pages
CPU Time: 1.250s
Thread 0x3837 DispatchQueue 1 priority <multiple> cpu time 1.242s
19 ??? (Adobe Photoshop CC + 11476) [0x100002cd4]
19 ??? (Adobe Photoshop CC + 2939337) [0x1002cd9c9]
19 ??? (Adobe Photoshop CC + 2939116) [0x1002cd8ec]
19 ??? (Adobe Photoshop CC + 557570) [0x100088202]
19 ??? (Adobe Photoshop CC + 23689692) [0x1016979dc]
19 ??? (Adobe Photoshop CC + 23684834) [0x1016966e2]
19 -[NSApplication run] + 517 (AppKit) [0x7fff86d511a3]
19 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 128 (AppKit) [0x7fff86d59df2]
19 _DPSNextEvent + 685 (AppKit) [0x7fff86d5a533]
19 BlockUntilNextEventMatchingListInMode + 62 (HIToolbox) [0x7fff884b6ae3]
19 ReceiveNextEventCommon + 166 (HIToolbox) [0x7fff884b6b94]
19 RunCurrentEventLoopInMode + 209 (HIToolbox) [0x7fff884b6eb4]
19 CFRunLoopRunSpecific + 290 (CoreFoundation) [0x7fff882460e2]
19 __CFRunLoopRun + 1529 (CoreFoundation) [0x7fff88246ad9]
19 __CFRunLoopDoTimer + 557 (CoreFoundation) [0x7fff8826131d]
19 __CFRUNLOOP_IS_CALLING_OUT_TO_A_TIMER_CALLBACK_FUNCTION__ + 20 (CoreFoundation) [0x7fff88261804]
19 __NSFireTimer + 96 (Foundation) [0x7fff88e26463]
19 ??? (Adobe Photoshop CC + 23685076) [0x1016967d4]
19 ??? (Adobe Photoshop CC + 555523) [0x100087a03]
19 ??? (Adobe Photoshop CC + 555879) [0x100087b67]
19 ??? (Adobe Photoshop CC + 582890) [0x10008e4ea]
19 ??? (Adobe Photoshop CC + 6254700) [0x1005f706c]
19 ??? (Adobe Photoshop CC + 604834) [0x100093aa2]
19 ??? (Adobe Photoshop CC + 17504061) [0x1010b173d]
19 ??? (Adobe Photoshop CC + 17506899) [0x1010b2253]
19 OWLWidgetShow + 491 (AdobeOwl) [0x103fafc99]
19 ??? (AdobeOwl + 308931) [0x103fb06c3]
19 ??? (AdobeOwl + 256710) [0x103fa3ac6]
19 ??? (AdobeOwl + 161506) [0x103f8c6e2]
19 ??? (AdobeOwl + 334704) [0x103fb6b70]
19 ??? (AdobeOwl + 330364) [0x103fb5a7c]
19 ??? (AdobeOwl + 332051) [0x103fb6113]
19 ??? (AdobeOwl + 848852) [0x1040343d4]
19 ??? (AdobeOwl + 849218) [0x104034542]
19 ??? (AdobeOwl + 861426) [0x1040374f2]
19 ??? (AdobeOwl + 474217) [0x103fd8c69]
19 ??? (AdobeOwl + 586520) [0x103ff4318]
19 ??? (AdobeOwl + 551259) [0x103feb95b]
19 ??? (AdobeOwl + 549120) [0x103feb100]
19 ??? (AdobeOwl + 505385) [0x103fe0629]
19 -[NSView(NSInternal) _setHidden:setNeedsDisplay:] + 1511 (AppKit) [0x7fff86d3dd61]
19 __NSArrayEnumerate + 582 (CoreFoundation) [0x7fff8829d4a6]
19 -[NSView _recursiveLostHiddenAncestor] + 310 (AppKit) [0x7fff86f3bad6]
19 __NSArrayEnumerate + 582 (CoreFoundation) [0x7fff8829d4a6]
19 -[NSView _recursiveLostHiddenAncestor] + 310 (AppKit) [0x7fff86f3bad6]
19 __NSArrayEnumerate + 582 (CoreFoundation) [0x7fff8829d4a6]
19 -[NSView _recursiveLostHiddenAncestor] + 187 (AppKit) [0x7fff86f3ba5b]
19 ??? (Adobe Photoshop CC + 24444340) [0x10174fdb4]
19 ??? (Adobe Photoshop CC + 17503868) [0x1010b167c]
19 ??? (Adobe Photoshop CC + 17504061) [0x1010b173d]
19 ??? (Adobe Photoshop CC + 17504358) [0x1010b1866]
19 ??? (Adobe Photoshop CC + 1000653) [0x1000f44cd]
19 ??? (Adobe Photoshop CC + 557849) [0x100088319]
19 ??? (Adobe Photoshop CC + 631924) [0x10009a474]
19 ??? (Adobe Photoshop CC + 7065255) [0x1006bcea7]
19 ??? (Adobe Photoshop CC + 6973579) [0x1006a688b]
19 ??? (Adobe Photoshop CC + 24625641) [0x10177c1e9]
19 ??? (Adobe Photoshop CC + 23160896) [0x101616840]
19 ??? (Adobe Photoshop CC + 23142888) [0x1016121e8]
19 ??? (Adobe Photoshop CC + 6402318) [0x10061b10e]
19 ??? (Adobe Photoshop CC + 12770453) [0x100c2dc95]
19 ??? (Adobe Photoshop CC + 12825102) [0x100c3b20e]
19 ??? (Adobe Photoshop CC + 12705907) [0x100c1e073]
19 ??? (Adobe Photoshop CC + 12707913) [0x100c1e849]
19 ??? (Adobe Photoshop CC + 12043716) [0x100b7c5c4]
19 ??? (Adobe Photoshop CC + 12044044) [0x100b7c70c]
19 ??? (Adobe Photoshop CC + 12048998) [0x100b7da66]
19 ??? (Adobe Photoshop CC + 12136260) [0x100b92f44]
19 ??? (AdobeCoolType + 352967) [0x104b5e2c7]
19 CTCleanup + 723399 (AdobeCoolType) [0x104c17245]
19 CTCleanup + 388274 (AdobeCoolType) [0x104bc5530]
19 CTCleanup + 388431 (AdobeCoolType) [0x104bc55cd]
14 CTCleanup + 723688 (AdobeCoolType) [0x104c17366]
14 ??? (AdobeCoolType + 74581) [0x104b1a355]
14 CTCleanup + 325358 (AdobeCoolType) [0x104bb5f6c]
14 CTCleanup + 324094 (AdobeCoolType) [0x104bb5a7c]
14 CTCleanup + 1024875 (AdobeCoolType) [0x104c60be9]
14 CTCleanup + 1023752 (AdobeCoolType) [0x104c60786]
14 CTCleanup + 1003223 (AdobeCoolType) [0x104c5b755]
14 CTCleanup + 1003321 (AdobeCoolType) [0x104c5b7b7]
14 CTFontManagerCreateFontDescriptorsFromURL + 39 (CoreText) [0x7fff8fbc7b78]
14 CGFontCreateFontsWithURL + 444 (CoreGraphics) [0x7fff896f1523]
14 CGFontCreateFontsWithPath + 40 (CoreGraphics) [0x7fff896f18c5]
14 create_private_data_with_path + 19 (libCGXType.A.dylib) [0x7fff8b4446aa]
14 FPFontCreateFontsWithPath + 173 (libFontParser.dylib) [0x7fff8b4d9b13]
6 TFont::CreateFontEntitiesForFile(char const*, bool, TSimpleArray<TFont*>&, bool, short, char const*) + 1831 (libFontParser.dylib) [0x7fff8b4da835]
6 TLWFNType1Font::TLWFNType1Font(TResourceForkSurrogate const&, TResourceFileDataSurrogate const&, TResourceFileDataSurrogate const&) + 445 (libFontParser.dylib) [0x7fff8b4efe07]
6 TType1ParsingContext::ParseType1Font() + 20 (libFontParser.dylib) [0x7fff8b4f07d0]
6 TParsingContext::ParseType1Font() + 246 (libFontParser.dylib) [0x7fff8b4f0986]
3 TParsingContext::DoParse(TParserDictionary const*) + 280 (libFontParser.dylib) [0x7fff8b4f1368]
2 TParsingContext::DoCharStrings() + 461 (libFontParser.dylib) [0x7fff8b4f5cd5]
1 TType1LWFNParsingContext::CharString(unsigned int, unsigned int, unsigned int, char const*, char const*, unsigned int) + 299 (libFontParser.dylib) [0x7fff8b4f61bf]
1 memmove$VARIANT$sse3x + 33 (libsystem_c.dylib) [0x7fff852a6209]
1 <executing in user space>
1 TType1LWFNParsingContext::CharString(unsigned int, unsigned int, unsigned int, char const*, char const*, unsigned int) + 236 (libFontParser.dylib) [0x7fff8b4f6180]
1 reallocf + 18 (libsystem_c.dylib) [0x7fff8530a96c]
1 realloc + 125 (libsystem_c.dylib) [0x7fff852d2cbc]
1 szone_size + 177 (libsystem_c.dylib) [0x7fff852d441b]
1 <executing in user space>
1 TParsingContext::DoCharStrings() + 417 (libFontParser.dylib) [0x7fff8b4f5ca9]
1 TParsingContext::GetBinaryString(unsigned int&, unsigned int&, unsigned int&) + 442 (libFontParser.dylib) [0x7fff8b4f56ea]
1 TParsingContext::FillBuf() + 91 (libFontParser.dylib) [0x7fff8b4f1045]
1 TType1LWFNParsingContext::GetBytes(unsigned long&) + 103 (libFontParser.dylib) [0x7fff8b4f1141]
1 TType1LWFNResourceChain::GetNextResource() const + 65 (libFontParser.dylib) [0x7fff8b4f4a9b]
1 TResourceFileDataSurrogate::operator=(TResourceFileDataSurrogate const&) + 47 (libFontParser.dylib) [0x7fff8b4f4af9]
1 free + 199 (libsystem_c.dylib) [0x7fff852d28c8]
1 szone_free_definite_size + 1071 (libsystem_c.dylib) [0x7fff852d8458]
1 <executing in user space>
2 TParsingContext::DoParse(TParserDictionary const*) + 267 (libFontParser.dylib) [0x7fff8b4f135b]
1 TParsingContext::GetFixedArray(int*, unsigned int) + 1 (libFontParser.dylib) [0x7fff8b4f4f07]
1 <executing in user space>
1 TParsingContext::HandleReaction(int) + 4307 (libFontParser.dylib) [0x7fff8b4f367f]
1 TParsingContext::DoEncoding(TEncodingProtocol*) + 410 (libFontParser.dylib) [0x7fff8b4f3f1a]
1 TParsingContext::InterpretInteger(char*) + 112 (libFontParser.dylib) [0x7fff8b4f3d20]
1 strtol_l + 13 (libsystem_c.dylib) [0x7fff8530cebf]
1 <executing in user space>
1 TParsingContext::DoParse(TParserDictionary const*) + 743 (libFontParser.dylib) [0x7fff8b4f1537]
1 TParsingContext::SkipTo(Token) + 96 (libFontParser.dylib) [0x7fff8b4f188a]
1 TParsingContext::GetToken() + 1736 (libFontParser.dylib) [0x7fff8b4f1f9a]
1 TParsingContext::ScanString() + 460 (libFontParser.dylib) [0x7fff8b4f3aea]
1 <executing in user space>
6 TFont::CreateFontEntitiesForFile(char const*, bool, TSimpleArray<TFont*>&, bool, short, char const*) + 579 (libFontParser.dylib) [0x7fff8b4da351]
6 TResourceForkSurrogate::TResourceForkSurrogate(char const*, bool) + 118 (libFontParser.dylib) [0x7fff8b4e1006]
6 TResourceForkFileReference::TResourceForkFileReference(char const*, bool) + 87 (libFontParser.dylib) [0x7fff8b4e10d3]
6 RMNewMappedRefFromMappedFork + 50 (CarbonCore) [0x7fff849a5c05]
6 CheckMapHeaderCommon + 4 (CarbonCore) [0x7fff849a3e31]
*6 hndl_alltraps + 228 (mach_kernel) [0xffffff80002ceb24]
*6 user_trap + 768 (mach_kernel) [0xffffff80002b8d90]
*6 vm_fault + 2106 (mach_kernel) [0xffffff8000262e6a]
*6 thread_block_reason + 300 (mach_kernel) [0xffffff800022db9c]
*6 ??? (mach_kernel + 190673) [0xffffff800022e8d1]
*6 machine_switch_context + 366 (mach_kernel) [0xffffff80002b496e]
2 TFont::CreateFontEntitiesForFile(char const*, bool, TSimpleArray<TFont*>&, bool, short, char const*) + 1741 (libFontParser.dylib) [0x7fff8b4da7db]
2 TResourceForkSurrogate::TResourceForkSurrogate(char const*, bool) + 118 (libFontParser.dylib) [0x7fff8b4e1006]
2 TResourceForkFileReference::TResourceForkFileReference(char const*, bool) + 87 (libFontParser.dylib) [0x7fff8b4e10d3]
2 RMNewMappedRefFromMappedFork + 50 (CarbonCore) [0x7fff849a5c05]
2 CheckMapHeaderCommon + 4 (CarbonCore) [0x7fff849a3e31]
*2 hndl_alltraps + 228 (mach_kernel) [0xffffff80002ceb24]
*2 user_trap + 768 (mach_kernel) [0xffffff80002b8d90]
*2 vm_fault + 2106 (mach_kernel) [0xffffff8000262e6a]
*2 thread_block_reason + 300 (mach_kernel) [0xffffff800022db9c]
*2 ??? (mach_kernel + 190673) [0xffffff800022e8d1]
*2 machine_switch_context + 366 (mach_kernel) [0xffffff80002b496e]
5 CTCleanup + 723728 (AdobeCoolType) [0x104c1738e]
5 CTCleanup + 847613 (AdobeCoolType) [0x104c3577b]
5 CTCleanup + 832864 (AdobeCoolType) [0x104c31dde]
5 ??? (AdobeCoolType + 41324) [0x104b1216c]
5 ??? (AdobeCoolType + 31271) [0x104b0fa27]
5 CTCleanup + 1022127 (AdobeCoolType) [0x104c6012d]
5 CTCleanup + 1016665 (AdobeCoolType) [0x104c5ebd7]
5 CTCleanup + 1003321 (AdobeCoolType) [0x104c5b7b7]
5 CTFontManagerCreateFontDescriptorsFromURL + 39 (CoreText) [0x7fff8fbc7b78]
5 CGFontCreateFontsWithURL + 444 (CoreGraphics) [0x7fff896f1523]
5 CGFontCreateFontsWithPath + 40 (CoreGraphics) [0x7fff896f18c5]
5 create_private_data_with_path + 19 (libCGXType.A.dylib) [0x7fff8b4446aa]
5 FPFontCreateFontsWithPath + 173 (libFontParser.dylib) [0x7fff8b4d9b13]
5 TFont::CreateFontEntitiesForFile(char const*, bool, TSimpleArray<TFont*>&, bool, short, char const*) + 1831 (libFontParser.dylib) [0x7fff8b4da835]
5 TLWFNType1Font::TLWFNType1Font(TResourceForkSurrogate const&, TResourceFileDataSurrogate const&, TResourceFileDataSurrogate const&) + 445 (libFontParser.dylib) [0x7fff8b4efe07]
5 TType1ParsingContext::ParseType1Font() + 20 (libFontParser.dylib) [0x7fff8b4f07d0]
5 TParsingContext::ParseType1Font() + 246 (libFontParser.dylib) [0x7fff8b4f0986]
3 TParsingContext::DoParse(TParserDictionary const*) + 280 (libFontParser.dylib) [0x7fff8b4f1368]
1 TParsingContext::DoCharStrings() + 417 (libFontParser.dylib) [0x7fff8b4f5ca9]
1 TParsingContext::GetBinaryString(unsigned int&, unsigned int&, unsigned int&) + 442 (libFontParser.dylib) [0x7fff8b4f56ea]
1 TParsingContext::FillBuf() + 91 (libFontParser.dylib) [0x7fff8b4f1045]
1 TType1LWFNParsingContext::GetBytes(unsigned long&) + 103 (libFontParser.dylib) [0x7fff8b4f1141]
1 TType1LWFNResourceChain::GetNextResource() const + 54 (libFontParser.dylib) [0x7fff8b4f4a90]
1 TResourceFileDataSurrogate::TResourceFileDataSurrogate(TResourceForkSurrogate const&, unsigned int, short) + 42 (libFontParser.dylib) [0x7fff8b4e1764]
1 operator new(unsigned long) + 34 (libstdc++.6.dylib) [0x7fff83fd9347]
1 malloc + 41 (libsystem_c.dylib) [0x7fff852d2bd7]
1 malloc_zone_malloc + 71 (libsystem_c.dylib) [0x7fff852d2183]
1 _spin_lock$VARIANT$mp + 13 (libsystem_c.dylib) [0x7fff852a7f6d]
1 <executing in user space>
1 TParsingContext::DoCharStrings() + 461 (libFontParser.dylib) [0x7fff8b4f5cd5]
1 TType1LWFNParsingContext::CharString(unsigned int, unsigned int, unsigned int, char const*, char const*, unsigned int) + 409 (libFontParser.dylib) [0x7fff8b4f622d]
1 <executing in user space>
1 TParsingContext::DoCharStrings() + 342 (libFontParser.dylib) [0x7fff8b4f5c5e]
-
Adobe Photoshop CS5 has stopped working (Win 7, 64 bit)
I am trying to run Photoshop CS5 on Windows 7 64bit. Everytime I open the program, I get an error saying "Adobe Photoshop CS5 has stopped working", immediately after the splash screen goes away and the main gui opens. The only option on the error is "Close Program".
I am on a computer with an i7 processor and 12GB of memory. I have two Nvidia GTS 250 video cards, running four monitors.
Over the course of the last day, I have reformatted my computer, and reinstalled Windows twice. I have reinstalled the CS5 Master Suite more times than I can remember. I have also downloaded and installed the latest video card drivers from Nvidia.
I continue to have the same problem every time I try to open any of the programs in the CS5 suite.
The only time I have come close to getting it to work was immediately after installing the new Nvidia drivers, before restarting my computer. I was able to open it one time without it crashing, Once I restarted my computer, Photoshop continued to give me the same error every time I try to open it.
I have no other software installed on my computer. It is a brand new installation of Windows 7.
I have been on the phone with Adobe technical suuport for about an hour and a half, and I have yet to get a single suggestion other than attempting an install with my network cable unplugged. Other than that, they seem to be fond of transfering me back and forth between departments (and asking me to repeat all of my information every time).
As you can probably tell, I am very frustrated at this point and would greatly appreciate any suggestions.
Thanks,
TrevorMy scenario and history:
Windows Vista Ultimate and now Windows 7 Ultimate
NVidia Quadro Fx 4500 driving 4 monitors total SLi on or off - makes no difference. Drivers irrelevant.
2 x Xeon 5160 (so total 4 cores)
24Gb RAM
PS CS 4 or 5
4 monitors - - yep it is the 4 monitor thing.
Fails everytime as you describe.
Observation - If you Remote Desktop Connection onto the computer - and so in effect are using only ONE monitor - PS works fine.
A WORKAROUND for 4 or 5 - I don't consider this a fix because you lose some functionality but it gets you 99% there and is the same workaround for CS4 or 5
Go to<drive>:\Program Files\Adobe\Adobe Photoshop CS5 (64bit)\Plug-ins\Extensions\ (or CS4 - depending on version)
Locate File:
ScriptingSupport.8li
Disable this extension by renaming the file with a tilde in front of the file name. Thus:
~ScriptingSupport.8li
Start Photoshop - it works and is mainly functional.
The only real downside I have discovered is that disabling this scripting extension means you cannot use some of the built in scripts under FILE - SCRIPTS - the biggest PIA for me being the Contact Sheet builder no longer works. But as I now use Lightroom to create contact sheets - this is not a big loss. Other scripting functionality - I am sure is affected - but not to a point I find PS unusable.
ADOBE - if you read this - it has been that extesion now for the last two editions of PS. -
Adobe Photoshop CS5 has stopped working [Issue]
Hello everyone! I recently just purchased Adobe CS5 as being very excited as I've been a customer before the CS series! Anyways, the install and registration with Adobe was no problem what so ever, I got to uninstall CS4 quite easily, it all worked. So, I've read the other topic of "Adobe Photoshop CS5 has stopped working" and this is not my problem! However, once I'm in CS5. I do a couple things, zoom in Navigation, enter some text, move a couple layers and it tells me it has stopped working. This is happening very often every so 1-3 minutes, so I've been living with it for about 2 days (IT has FINALLY passed the line, where I rip my hair out! Hehe, ). So now I'm deciding I post the problem!
Computer Specs:
Windows 7 Ultimate x86
Intel Pentium Dual Core 3.20GHz (OC)
ATi Radeon HD 4670
3GB DDR2After work.. I will be upgrading video card drivers to see if this makes a difference, only solution related to my topic in Adobe FAQs.
-
Adobe Photoshop CS6 Extended Stop Working
Hellow:
My computer has run Windows 7 ,Run Adobe Photoshop CS6 Extended,I click "edit"-"Control of deformation",the Adobe Photoshop CS6 Extended Stop Working.Why?Boilerplate-text:
Are Photoshop and OS fully updated and have you performed the usual trouble-shooting routines (trashing prefs by keeping command-alt-shift/ctrl-alt-shift pressed while starting Photoshop after making sure all customized presets like Actions, Patterns, Brushes etc. have been saved and making a note of the Preferences you’ve changed, 3rd party plug-ins deactivation, system maintenance, cleaning caches, font validation, etc.)? -
Adobe Photoshop CS5 has stopped working
I have Windows 7 I just installed Adobe photoshop CS5 Extended. It starts fine but when I start to open a picture I get the message
Adobe Photoshop CS5 has stopped working windows will shut it down.
Any ideas of what the problem is.Mylenium, why do you feel there is a need to run the first time as Administrator? Do you know of install failures that would leave files or registry entries with improper permissions? I've not been hearing of this behavior with the new versions; certainly Photoshop has known about Windows' UAC feature for quite a long time.
Rjleys, I suggest that you try (before opening an image) going into Edit - Preferences - Performance and disabling the [ ] Use OpenGL Drawing setting. Close and restart Photoshop after making this change.
If this works around the problem, you should update your video drivers from the web site of the manufacturer of your video card. It may be that the OpenGL operations Photoshop is trying to perform may be causing a fault in your drivers, resulting in an applilcation crash.
What kind of video card do you have?
Here are the links to the driver update pages for the two big video card makers:
ATI : http://www.amd.com/us/Pages/AMDHomePage.aspx
nVidia: http://www.nvidia.com/Download/index.aspx?lang=en-us
-Noel -
"Adobe Photoshop CS4 has stopped working" error in Win7?
Hi All,
I’m getting the following error message when ever I try to use the Phtoshop and the program gets close.
“Adobe Photoshop CS4 has stopped working. A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available”
Please see the following error event.
Problem signature:
Problem Event Name :APPCRASH
Application Name :Photoshop.exe
Application Version :11.0.0.0
Application Timestamp :48d3882e
Fault Module Name :KERNELBASE.dll
Fault Module Version :6.1.7601.17651
Fault Module Timestamp :4e211319
Exception Code :c00000fd
Exception Offset :0000e49d
OS Version: :6.1.7601.2.1.0.768.3
Locale ID: :1057
Please advise what is the problem..?
my notebook spesification :
Cpu intel core i5 3210m.
Memory 4GB.
OS Windows 7 home premium 64 bit ( 6.1 build 7610 ).
Vga NVIDIA GeForce GT 630M 2GB.
please help, thank you...Run the Creative Suite Cleaner Tool, reinstall the program. Make sure to run it with sufficient user privileges.
Mylenium -
Adobe Photoshop CS6 has stopped working - when printing
I get the message “Adobe Photoshop CS6 has stopped working” regularly when I try to print a Photoshop document. I end up having to recreate the document which usually then prints even though I have just dragged the layers across. How can I resolve this?
Hi there! Because the forum you originally posted in is for beginners trying to learn the basics of Photoshop, I moved your question to the Photoshop General Discussion forum, where you'll get more specialized help.
-
Adobe Photoshop Lightroom has stopped working error
Updated to latest CC version - everything worked as expected for a couple of days - earlier this afternoon LR started (and continues) to crash. "Adobe Photoshop Lightroom has stopped working" error - I followed various bits of support instructions - uninstalling - re-installing - signing out and back in - downloaded and engaged "Adobe Creative Suite Cleaner Tool" - now, several hours later, the problem has not been resolved - I urgently need to get back to my project. Unfortunately, I even followed the thread that instructed to uninstall the previous 5.7.1 version.
Please assist asap - regards KalliDid not tinker with any of the setting options in the preference dialog. Just installed and worked successfully for a couple of days using the default settings.
Since the first crash some hours ago, LR has not stayed open making it impossible to try different settings.
The default install provided a fully working app - I tried out the new feature and soon after went back to my project.
Could the fact that I uninstalled the previous - 5.7.? version have anything to do with this?
How can I re-install the previous version at it was stable?
Do any of you have any answers?
And / or do you know how to engage Adobe?
Thanks - Kalli
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