Adobe Photoshop CC Error After Windows Update
Hi.
My Windows 8 automatically updated today and since then my Adobe Photoshop CC had been crashing. Everytime I try to edit a new work, the project flickers to black making it difficult to edit layers. When I choose to transform the layer, that is when Photoschop stops working. It only started happening today and the same thing occurs. I can create a text, or paste a layer or add effects but when I have to transform a layer, it now crashes.
What and how do I get the details of the problem?
Update your graphics driver.
Mylenium
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2014-09-18 10:52:04:214
496 540
AU Install complete for all calls, reboot needed
2014-09-18 10:52:04:216
496 540
AU Successfully wrote event for AU health state:0
2014-09-18 10:52:04:623
496 8a4
AU UpdateDownloadProperties: 0 download(s) are still in progress.
2014-09-18 10:52:04:623
496 8a4
AU Triggering Offline detection (non-interactive)
2014-09-18 10:52:04:623
496 8a4
AU AU setting pending client directive to 'Reboot Pending'
2014-09-18 10:52:04:623
496 8a4
AU Changing existing AU client directive from 'Progress Ux' to 'Reboot Pending', session id = 0x1
2014-09-18 10:52:04:625
496 8a4
AU Successfully wrote event for AU health state:0
2014-09-18 10:52:04:625
496 1668
AU #############
2014-09-18 10:52:04:625
496 1668
AU ## START ## AU: Search for updates
2014-09-18 10:52:04:625
496 1668
AU #########
2014-09-18 10:52:04:626
496 1668
AU <<## SUBMITTED ## AU: Search for updates [CallId = {7C1069F1-2D57-421E-A378-38DE401BF9F1}]
2014-09-18 10:52:04:626
496 166c
Agent *************
2014-09-18 10:52:04:626
496 166c
Agent ** START ** Agent: Finding updates [CallerId = AutomaticUpdates]
2014-09-18 10:52:04:626
496 166c
Agent *********
2014-09-18 10:52:04:626
496 166c
Agent * Online = No; Ignore download priority = No
2014-09-18 10:52:04:626
496 166c
Agent * Criteria = "IsInstalled=0 and DeploymentAction='Installation' or IsPresent=1 and DeploymentAction='Uninstallation' or IsInstalled=1 and DeploymentAction='Installation' and RebootRequired=1 or IsInstalled=0
and DeploymentAction='Uninstallation' and RebootRequired=1"
2014-09-18 10:52:04:626
496 166c
Agent * ServiceID = {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7} Managed
2014-09-18 10:52:04:626
496 166c
Agent * Search Scope = {Machine}
2014-09-18 10:52:05:210
496 166c
Handler Using CBS interface ICbsSession7
2014-09-18 10:52:07:170
496 166c
Handler Using CBS interface ICbsSession7
2014-09-18 10:52:09:475
496 166c
Handler Using CBS interface ICbsSession7
2014-09-18 10:52:09:569
496 166c
Handler Using CBS interface ICbsSession7
2014-09-18 10:52:11:590
496 166c
Handler Using CBS interface ICbsSession7
2014-09-18 10:52:14:999
496 166c
Handler Using CBS interface ICbsSession7
2014-09-18 10:52:16:887
496 166c
Handler Using CBS interface ICbsSession7
2014-09-18 10:52:18:753
496 166c
Handler Using CBS interface ICbsSession7
2014-09-18 10:52:19:623
496 1668
Misc WARNING: IsSessionNonstandardUI: session 65536 is an unknown session type 0; treating it as a standard session
2014-09-18 10:52:20:673
496 166c
Handler Using CBS interface ICbsSession7
2014-09-18 10:52:22:573
496 166c
Handler Using CBS interface ICbsSession7
2014-09-18 10:52:22:773
496 166c
Handler Using CBS interface ICbsSession7
2014-09-18 10:52:24:464
496 166c
Handler Using CBS interface ICbsSession7
2014-09-18 10:52:24:651
496 1668
AU AU received handle event
2014-09-18 10:52:26:366
496 166c
Handler Using CBS interface ICbsSession7
2014-09-18 10:52:27:520
496 1668
Shutdwn user declined update at shutdown
2014-09-18 10:52:27:520
496 1668
AU Successfully wrote event for AU health state:0
2014-09-18 10:52:27:520
496 1668
AU AU initiates service shutdown
2014-09-18 10:52:27:520
496 1668
AU ########### AU: Uninitializing Automatic Updates ###########
2014-09-18 10:52:28:206
496 166c
Agent * WARNING: Exit code = 0x8024000B
2014-09-18 10:52:28:206
496 166c
Agent *********
2014-09-18 10:52:28:206
496 166c
Agent ** END ** Agent: Finding updates [CallerId = AutomaticUpdates]
2014-09-18 10:52:28:206
496 166c
Agent *************
2014-09-18 10:52:28:206
496 166c
Agent WARNING: WU client failed Searching for update with error 0x8024000b
2014-09-18 10:52:28:253
496 1668
Report REPORT EVENT: {62FF14E3-DDBE-4DDC-BE90-12B98EC74605}
2014-09-18 10:52:04:216-0600 1
193 102
{00000000-0000-0000-0000-000000000000}
0 0 AutomaticUpdates
Success Content Install
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(KB2982378) - Security Update for Microsoft .NET Framework 3.5.1 on Windows 7 and Windows Server 2008 R2 SP1 for x64-based Systems (KB2973112) - Security Update for Windows 7 for x64-based Systems (KB2976897) - Security Update for Windows 7 for x64-based Systems
(KB2918614) - Cumulative Security Update for Internet Explorer 9 for Windows 7 for x64-based Systems (KB2977629) - Security Update for Microsoft .NET Framework 3.5.1 on Windows 7 and Windows Server 2008 R2 SP1 for x64-based Systems (KB2972211) - Security Update
for Microsoft .NET Framework 3.5.1 on Windows 7 and Windows Server 2008 R2 SP1 for x64-based Systems (KB2937610) - Security Update for Microsoft .NET Framework 3.5.1 on Windows 7 and Windows Server 2008 R2 SP1 for x64-based Systems (KB2894844) - Security Update
for Windows 7 for x64-based Systems (KB2978742)
2014-09-18 10:52:28:253
496 1668
Report CWERReporter finishing event handling. (00000000)
2014-09-18 10:52:28:253
496 1668
Report CWERReporter finishing event handling. (00000000)
2014-09-18 10:52:28:425
496 1668
Service *********
2014-09-18 10:52:28:425
496 1668
Service ** END ** Service: Service exit [Exit code = 0x240001]
2014-09-18 10:52:28:425
496 1668
Service *************
Please let me know if there is a better way of attaching the log to this post and thank you in advance for any help.Hi ChristianBoman,
We could use the OneDrive to upload the log and then paste the shared link here. For more information, please refer to the following article.
http://windows.microsoft.com/en-us/onedrive/share-file-folder
for the update error 0x8024000b, please refer to the following article.
http://windows.microsoft.com/en-us/windows/windows-update-error-8024000b#1TC=windows-7
Please take the following steps:
1. Run the Windows Update Troubleshooter.
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Best regards,
Fangzhou CHEN
Fangzhou CHEN
TechNet Community Support -
I want to transfer from Adobe Photoshop Elements 6 on Windows XP to Adobe Photoshop Elements 12 on the Mac. My problem is I have lost my catalog and Windows XP. I need help.
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Hi Hans-Gunther, thanks for the information.
Kind regards, Dick
Op 8 jul. 2014, om 20:35 heeft hans-g. <[email protected]> het volgende geschreven:
I have an Adobe Photoshop Elements 11 for Windows. I need a version for Apple. What to do?
created by hans-g. in Downloading, Installing, Setting Up - View the full discussion
Hello,
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>>> http://helpx.adobe.com/photoshop-elements/getting-started/install-pse.html >> Install Adobe Photoshop Elements on Mac OS
Hans-Günter
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After windows Updated my computer Firefox won't start. I tried a clean reinstall two times, won't work. When I tried to start the firefox the first time after booting my computer it comes with the following message.
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<stringbundleset id="updateSet">
<stringbundle id="brandStrings" src="chrome://branding/locale/brand.properties"></stringbundle>
<stringbundle id="updateStrings" src="chrome://mozapps/locale/extensions/update.properties"></stringbundle>
</stringbundleset>
<wizardpage id="dummy" pageid="dummy"></wizardpage>
<wizardpage id="offline" pageid="offline" next="versioninfo" label="Firefox is working offline" onpageadvanced="return gOfflinePage.onPageAdvanced();">
<description></description>
<checkbox id="toggleOffline" checked="true" label="Go online now." accesskey="G" oncommand="gOfflinePage.toggleOffline();"></checkbox>
</wizardpage>
<wizardpage id="versioninfo" pageid="versioninfo" next="mismatch" label="Checking Compatibility of Add-ons" onpageshow="gVersionInfoPage.onPageShow();">
<label>
Checking your add-ons for compatibility with this
</label>
<separator class="thin"></separator>
<progressmeter id="versioninfo.progress" mode="undetermined"></progressmeter>
<hbox align="center">
<image id="versioninfo.throbber" class="throbber"></image>
<label id="versioninfo.status" flex="1" crop="right"></label>
</hbox>
<separator></separator>
</wizardpage>
<wizardpage id="mismatch" pageid="mismatch" next="checking" label="Incompatible Add-ons" onpageshow="gMismatchPage.onPageShow();">
<label></label>
<separator class="thin"></separator>
<listbox id="mismatch.incompatible" flex="1"></listbox>
<separator class="thin"></separator>
<label>
Firefox can check if there are compatible versions…
</label>
</wizardpage>
<wizardpage id="checking" pageid="checking" next="noupdates" label="Checking for Compatible Add-ons" onpageshow="gUpdatePage.onPageShow();">
<label></label>
<separator class="thin"></separator>
<progressmeter id="checking.progress"></progressmeter>
<hbox align="center"></hbox>
</wizardpage>
<wizardpage id="noupdates" pageid="noupdates" label="No Compatible Add-ons Found" onpageshow="gNoUpdatesPage.onPageShow();">
<description></description>
<separator class="thin"></separator>
<hbox id="updateCheckErrorNotFound" class="alertBox" hidden="true" align="top"></hbox>
<separator class="thin"></separator>
<description id="noupdatesCheckEnabled" hidden="true"></description>
<vbox id="noupdatesCheckDisabled" hidden="true"></vbox>
<separator flex="1"></separator>
<label></label>
<separator class="thin"></separator>
</wizardpage>
</nowiki></pre>
I do not see much about coloum 14, but I am guessing this file is stored somewhere and its corrupt. Update.xul suggests that it is the update file. Do you still have this in your downloads folder? There are two places for update and for a clean reinstall:
[http://www.mozilla.org/en-US/firefox/new/] in a private window will give you a new install or you can choose from here: [https://www.mozilla.org/en-US/firefox/all/]
This is what the file should look like; [http://hg.mozilla.org/mozilla-central/log/7a2edc5171e6/toolkit/mozapps/extensions/content/update.xul] If you can copy and paste that file from a working browser we can see the issue, but it will just look the same as the error.
if you can replace the contents of the file locally with what it should look like it will fix the error, but who knows if there are other errors. May be best to delete the updater and save all the profile folder contents.
Maybe you are looking for
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