Adobe Photoshop CC Has Stopped Working
This discussion is similar in title to another one except that the other was specific to getting the subject message when trying to save a file. After trying many things, I discovered something that might be help in discovering the underlying reason.
Increasingly, I've been getting the message when doing a wide variety of things within Photoshop CC. This morning, it's happened nearly every time I try doing anything. I'm using Windows 7 64-bit. My video card is an Nvidia Quadro FX 3800, and I downloaded the latest driver in hopes that would solve the problem, but it didn't (I made sure there weren't any Photoshop CC updates, too.). I'd managed to plow my way through with many shutdowns and restarts. Finally, I was trying to add text. All went okay with that until I tried clicking the check mark to complete the operation. At that point, I'd get closely spaced red lines over part of the image and the stopped-working message (the same thing that had been happening all morning). I work on two monitors with the image being on a Wacom Cintiq 21UX. I'd been using the mouse to choose the check mark. When I tried using the stylus, instead, it made no difference. In addition, I uninstalled two trial font management programs, but that didn't help, either.
Part way through all this, Bridge CC stopped displaying the psd image and substituted a file icon. When I finally switched to Bridge for CS 6, the image was shown instead of the icon. That was encouraging, but the default had become Photoshop CC, and I continued with the same stopped-working problem when I opened it. Finally, I opened the file from Windows Explorer using Photoshop CS 6. This time, I was able to add the text with no problem. I'd been concerned that there might be a problem with my system, but it appears it's with Photoshop CC.
Thanks, Noel. Here's what I get from Help>System Info
Adobe Photoshop Version: 14.2.1 (14.2.1 20140207.r.570 2014/02/07:23:00:00) x64
Operating System: Windows 7 64-bit
Version: 6.1 Service Pack 1
System architecture: Intel CPU Family:6, Model:10, Stepping:5 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, HyperThreading
Physical processor count: 4
Logical processor count: 8
Processor speed: 2666 MHz
Built-in memory: 8181 MB
Free memory: 3413 MB
Memory available to Photoshop: 7167 MB
Memory used by Photoshop: 60 %
Image tile size: 0K
Image cache levels: 0
Font Preview: Medium
TextComposer: Latin
Display: 1
Display Bounds: top=0, left=0, bottom=1200, right=1600
Display: 2
Display Bounds: top=0, left=-1600, bottom=1200, right=0
OpenGL Drawing: Enabled.
OpenGL Allow Old GPUs: Not Detected.
OpenGL Drawing Mode: Advanced
OpenGL Allow Normal Mode: True.
OpenGL Allow Advanced Mode: True.
AIFCoreInitialized=1
AIFOGLInitialized=1
OGLContextCreated=1
NumGPUs=1
gpu[0].OGLVersion="3.0"
gpu[0].MemoryMB=1024
gpu[0].RectTextureSize=8192
gpu[0].Renderer="Quadro FX 3800/PCIe/SSE2"
gpu[0].RendererID=1535
gpu[0].Vendor="NVIDIA Corporation"
gpu[0].VendorID=4318
gpu[0].HasNPOTSupport=1
gpu[0].DriverVersion="9.18.13.3250"
gpu[0].Driver="nvd3dumx.dll,nvwgf2umx.dll,nvwgf2umx.dll,nvd3dum,nvwgf2um,nvwgf2um"
gpu[0].DriverDate="20140124000000.000000-000"
gpu[0].CompileProgramGLSL=1
gpu[0].TestFrameBuffer=1
gpu[0].OCLPresent=1
gpu[0].OCLVersion="1.1"
gpu[0].CUDASupported=1
gpu[0].CUDAVersion="6.0.1"
gpu[0].OCLBandwidth=3.85754e+010
gpu[0].glGetString[GL_SHADING_LANGUAGE_VERSION]="3.30 NVIDIA via Cg compiler"
gpu[0].glGetProgramivARB[GL_FRAGMENT_PROGRAM_ARB][GL_MAX_PROGRAM_INSTRUCTIONS_ARB]=[65536]
gpu[0].glGetIntegerv[GL_MAX_TEXTURE_UNITS]=[4]
gpu[0].glGetIntegerv[GL_MAX_COMBINED_TEXTURE_IMAGE_UNITS]=[96]
gpu[0].glGetIntegerv[GL_MAX_VERTEX_TEXTURE_IMAGE_UNITS]=[32]
gpu[0].glGetIntegerv[GL_MAX_TEXTURE_IMAGE_UNITS]=[32]
gpu[0].glGetIntegerv[GL_MAX_DRAW_BUFFERS]=[8]
gpu[0].glGetIntegerv[GL_MAX_VERTEX_UNIFORM_COMPONENTS]=[4096]
gpu[0].glGetIntegerv[GL_MAX_FRAGMENT_UNIFORM_COMPONENTS]=[2048]
gpu[0].glGetIntegerv[GL_MAX_VARYING_FLOATS]=[60]
gpu[0].glGetIntegerv[GL_MAX_VERTEX_ATTRIBS]=[16]
gpu[0].extension[AIF::OGL::GL_ARB_VERTEX_PROGRAM]=1
gpu[0].extension[AIF::OGL::GL_ARB_FRAGMENT_PROGRAM]=1
gpu[0].extension[AIF::OGL::GL_ARB_VERTEX_SHADER]=1
gpu[0].extension[AIF::OGL::GL_ARB_FRAGMENT_SHADER]=1
gpu[0].extension[AIF::OGL::GL_EXT_FRAMEBUFFER_OBJECT]=1
gpu[0].extension[AIF::OGL::GL_ARB_TEXTURE_RECTANGLE]=1
gpu[0].extension[AIF::OGL::GL_ARB_TEXTURE_FLOAT]=1
gpu[0].extension[AIF::OGL::GL_ARB_OCCLUSION_QUERY]=1
gpu[0].extension[AIF::OGL::GL_ARB_VERTEX_BUFFER_OBJECT]=1
gpu[0].extension[AIF::OGL::GL_ARB_SHADER_TEXTURE_LOD]=1
License Type: Subscription
Serial number: 96040945917177584070
Application folder: C:\Program Files\Adobe\Adobe Photoshop CC (64 Bit)\
Temporary file path: C:\Users\Dennis\AppData\Local\Temp\
Photoshop scratch has async I/O enabled
Scratch volume(s):
Startup, 465.8G, 231.4G free
Required Plug-ins folder: C:\Program Files\Adobe\Adobe Photoshop CC (64 Bit)\Required\Plug-Ins\
Primary Plug-ins folder: C:\Program Files\Adobe\Adobe Photoshop CC (64 Bit)\Plug-ins\
Installed components:
ACE.dll ACE 2013/10/29-11:47:16 79.548223 79.548223
adbeape.dll Adobe APE 2013/02/04-09:52:32 0.1160850 0.1160850
AdobeLinguistic.dll Adobe Linguisitc Library 7.0.0
AdobeOwl.dll Adobe Owl 2013/10/25-12:15:59 5.0.24 79.547804
AdobePDFL.dll PDFL 2013/10/29-11:47:16 79.508720 79.508720
AdobePIP.dll Adobe Product Improvement Program 7.0.0.1786
AdobeXMP.dll Adobe XMP Core 2013/10/29-11:47:16 79.154911 79.154911
AdobeXMPFiles.dll Adobe XMP Files 2013/10/29-11:47:16 79.154911 79.154911
AdobeXMPScript.dll Adobe XMP Script 2013/10/29-11:47:16 79.154911 79.154911
adobe_caps.dll Adobe CAPS 7,0,0,21
AGM.dll AGM 2013/10/29-11:47:16 79.548223 79.548223
ahclient.dll AdobeHelp Dynamic Link Library 1,8,0,31
aif_core.dll AIF 5.0 79.534508
aif_ocl.dll AIF 5.0 79.534508
aif_ogl.dll AIF 5.0 79.534508
amtlib.dll AMTLib (64 Bit) 7.0.0.249 BuildVersion: 7.0; BuildDate: Thu Nov 14 2013 15:55:50) 1.000000
ARE.dll ARE 2013/10/29-11:47:16 79.548223 79.548223
AXE8SharedExpat.dll AXE8SharedExpat 2011/12/16-15:10:49 66.26830 66.26830
AXEDOMCore.dll AXEDOMCore 2011/12/16-15:10:49 66.26830 66.26830
Bib.dll BIB 2013/10/29-11:47:16 79.548223 79.548223
BIBUtils.dll BIBUtils 2013/10/29-11:47:16 79.548223 79.548223
boost_date_time.dll DVA Product 7.0.0
boost_signals.dll DVA Product 7.0.0
boost_system.dll DVA Product 7.0.0
boost_threads.dll DVA Product 7.0.0
cg.dll NVIDIA Cg Runtime 3.0.00007
cgGL.dll NVIDIA Cg Runtime 3.0.00007
CIT.dll Adobe CIT 2.1.6.30929 2.1.6.30929
CITThreading.dll Adobe CITThreading 2.1.6.30929 2.1.6.30929
CoolType.dll CoolType 2013/10/29-11:47:16 79.548223 79.548223
dvaaudiodevice.dll DVA Product 7.0.0
dvacore.dll DVA Product 7.0.0
dvamarshal.dll DVA Product 7.0.0
dvamediatypes.dll DVA Product 7.0.0
dvaplayer.dll DVA Product 7.0.0
dvatransport.dll DVA Product 7.0.0
dvaunittesting.dll DVA Product 7.0.0
dynamiclink.dll DVA Product 7.0.0
ExtendScript.dll ExtendScript 2013/10/30-13:12:12 79.546835 79.546835
FileInfo.dll Adobe XMP FileInfo 2013/10/25-03:51:33 79.154511 79.154511
filter_graph.dll AIF 5.0 79.534508
icucnv40.dll International Components for Unicode 2011/11/15-16:30:22 Build gtlib_3.0.16615
icudt40.dll International Components for Unicode 2011/11/15-16:30:22 Build gtlib_3.0.16615
imslib.dll IMSLib DLL 7.0.0.145
JP2KLib.dll JP2KLib 2013/10/29-11:47:16 79.248139 79.248139
libifcoremd.dll Intel(r) Visual Fortran Compiler 10.0 (Update A)
libiomp5md.dll Intel(R) OMP Runtime Library 5.0
libmmd.dll Intel(r) C Compiler, Intel(r) C++ Compiler, Intel(r) Fortran Compiler 12.0
LogSession.dll LogSession 2.1.2.1785
mediacoreif.dll DVA Product 7.0.0
MPS.dll MPS 2013/10/29-11:47:16 79.535029 79.535029
msvcm80.dll Microsoft® Visual Studio® 2005 8.00.50727.6195
msvcm90.dll Microsoft® Visual Studio® 2008 9.00.30729.1
msvcp100.dll Microsoft® Visual Studio® 2010 10.00.40219.1
msvcp80.dll Microsoft® Visual Studio® 2005 8.00.50727.6195
msvcp90.dll Microsoft® Visual Studio® 2008 9.00.30729.1
msvcr100.dll Microsoft® Visual Studio® 2010 10.00.40219.1
msvcr80.dll Microsoft® Visual Studio® 2005 8.00.50727.6195
msvcr90.dll Microsoft® Visual Studio® 2008 9.00.30729.1
ONCore8.dll ONCore 7.0.0.0
ONCoreFoundation8.dll ONCoreFoundation7 7, 0, 0, 0
ONDocument8.dll ONDocument 7.0.0.0
ONProxySupport8.dll ONProxySupport 1.0.0.0
PatchMatch.dll PatchMatch 2013/10/29-11:47:16 79.542390 79.542390
pdfsettings.dll Adobe PDFSettings 1.04
Photoshop.dll Adobe Photoshop CC CC
Plugin.dll Adobe Photoshop CC CC
PlugPlugOwl.dll Adobe(R) CSXS PlugPlugOwl Standard Dll (64 bit) 4.2.0.36
PSArt.dll Adobe Photoshop CC CC
PSViews.dll Adobe Photoshop CC CC
SCCore.dll ScCore 2013/10/30-13:12:12 79.546835 79.546835
ScriptUIFlex.dll ScriptUIFlex 2013/10/30-13:12:12 79.546835 79.546835
svml_dispmd.dll Intel(r) C Compiler, Intel(r) C++ Compiler, Intel(r) Fortran Compiler 12.0
tbb.dll Intel(R) Threading Building Blocks for Windows 4, 1, 2012, 1003
tbbmalloc.dll Intel(R) Threading Building Blocks for Windows 4, 1, 2012, 1003
updaternotifications.dll Adobe Updater Notifications Library 7.0.1.102 (BuildVersion: 1.0; BuildDate: BUILDDATETIME) 7.0.1.102
WRServices.dll WRServices Mon Feb 25 2013 16:09:10 Build 0.19078 0.19078
Required plug-ins:
3D Studio 14.2.1 (14.2.1 x001)
Accented Edges 14.2.1
Adaptive Wide Angle 14.2.1
Angled Strokes 14.2.1
Average 14.2.1 (14.2.1 x001)
Bas Relief 14.2.1
BMP 14.2.1
Chalk & Charcoal 14.2.1
Charcoal 14.2.1
Chrome 14.2.1
Cineon 14.2.1 (14.2.1 x001)
Clouds 14.2.1 (14.2.1 x001)
Collada 14.2.1 (14.2.1 x001)
Color Halftone 14.2.1
Colored Pencil 14.2.1
CompuServe GIF 14.2.1
Conté Crayon 14.2.1
Craquelure 14.2.1
Crop and Straighten Photos 14.2.1 (14.2.1 x001)
Crop and Straighten Photos Filter 14.2.1
Crosshatch 14.2.1
Crystallize 14.2.1
Cutout 14.2.1
Dark Strokes 14.2.1
De-Interlace 14.2.1
Dicom 14.2.1
Difference Clouds 14.2.1 (14.2.1 x001)
Diffuse Glow 14.2.1
Displace 14.2.1
Dry Brush 14.2.1
Eazel Acquire 14.2.1 (14.2.1 x001)
Embed Watermark 4.0
Entropy 14.2.1 (14.2.1 x001)
Extrude 14.2.1
FastCore Routines 14.2.1 (14.2.1 x001)
Fibers 14.2.1
Film Grain 14.2.1
Filter Gallery 14.2.1
Flash 3D 14.2.1 (14.2.1 x001)
Fresco 14.2.1
Glass 14.2.1
Glowing Edges 14.2.1
Google Earth 4 14.2.1 (14.2.1 x001)
Grain 14.2.1
Graphic Pen 14.2.1
Halftone Pattern 14.2.1
HDRMergeUI 14.2.1
IFF Format 14.2.1
Ink Outlines 14.2.1
JPEG 2000 14.2.1
Kurtosis 14.2.1 (14.2.1 x001)
Lens Blur 14.2.1
Lens Correction 14.2.1
Lens Flare 14.2.1
Liquify 14.2.1
Matlab Operation 14.2.1 (14.2.1 x001)
Maximum 14.2.1 (14.2.1 x001)
Mean 14.2.1 (14.2.1 x001)
Measurement Core 14.2.1 (14.2.1 x001)
Median 14.2.1 (14.2.1 x001)
Mezzotint 14.2.1
Minimum 14.2.1 (14.2.1 x001)
MMXCore Routines 14.2.1 (14.2.1 x001)
Mosaic Tiles 14.2.1
Multiprocessor Support 14.2.1 (14.2.1 x001)
Neon Glow 14.2.1
Note Paper 14.2.1
NTSC Colors 14.2.1 (14.2.1 x001)
Ocean Ripple 14.2.1
Oil Paint 14.2.1
OpenEXR 14.2.1
Paint Daubs 14.2.1
Palette Knife 14.2.1
Patchwork 14.2.1
Paths to Illustrator 14.2.1
PCX 14.2.1 (14.2.1 x001)
Photocopy 14.2.1
Photoshop 3D Engine 14.2.1 (14.2.1 x001)
Photoshop Touch 14.0
Picture Package Filter 14.2.1 (14.2.1 x001)
Pinch 14.2.1
Pixar 14.2.1 (14.2.1 x001)
Plaster 14.2.1
Plastic Wrap 14.2.1
PNG 14.2.1
Pointillize 14.2.1
Polar Coordinates 14.2.1
Portable Bit Map 14.2.1 (14.2.1 x001)
Poster Edges 14.2.1
Radial Blur 14.2.1
Radiance 14.2.1 (14.2.1 x001)
Range 14.2.1 (14.2.1 x001)
Read Watermark 4.0
Reticulation 14.2.1
Ripple 14.2.1
Rough Pastels 14.2.1
Save for Web 14.2.1
ScriptingSupport 14.2.1
Shake Reduction 14.2.1
Shear 14.2.1
Skewness 14.2.1 (14.2.1 x001)
Smart Blur 14.2.1
Smudge Stick 14.2.1
Solarize 14.2.1 (14.2.1 x001)
Spatter 14.2.1
Spherize 14.2.1
Sponge 14.2.1
Sprayed Strokes 14.2.1
Stained Glass 14.2.1
Stamp 14.2.1
Standard Deviation 14.2.1 (14.2.1 x001)
STL 14.2.1 (14.2.1 x001)
Sumi-e 14.2.1
Summation 14.2.1 (14.2.1 x001)
Targa 14.2.1
Texturizer 14.2.1
Tiles 14.2.1
Torn Edges 14.2.1
Twirl 14.2.1
Underpainting 14.2.1
Vanishing Point 14.2.1
Variance 14.2.1 (14.2.1 x001)
Variations 14.2.1 (14.2.1 x001)
Viveza 2 2.1.11.216
Water Paper 14.2.1
Watercolor 14.2.1
Wave 14.2.1
Wavefront|OBJ 14.2.1 (14.2.1 x001)
WIA Support 14.2.1 (14.2.1 x001)
Wind 14.2.1
Wireless Bitmap 14.2.1 (14.2.1 x001)
ZigZag 14.2.1
Optional and third party plug-ins:
Alien Skin Autolayer 3 3.0.0 20463 2013-05-30 12:54
Alien Skin Autolayer 4 4.0.0
Alien Skin Exposure 5 Autolayer 5.0.0
Alien Skin Eye Candy 7 Autolayer 7.1.0
Alien Skin Snap Art 4 Autolayer 4.0.0
Analog Efex Pro 1.0.11.216
Animal Fur 6.0.0
BackgroundFilter 2.2.11.216
BackgroundFilter NO VERSION
Backlight 6.0.0
Bevel 6.0.0
Bokeh 2.0.1
Brick Wall 6.0.0
Brushed Metal 6.0.0
Camera Raw 8.3
Camera Raw Filter 8.3
Chrome 6.0.0
Color Efex Pro 4 4.3.11.216
Color Pencil 2.1.1
Comics 2.1.1
Corona 6.0.0
Dfine 2 2.2.11.216
Dfine 2.0 NO VERSION
Diamond Plate 6.0.0
Drip 6.0.0
Exposure 5 5.0.0
Extrude 6.0.0
Eye Candy 7 7.1.0
FineStructuresFilter 2.2.11.216
FineStructuresFilter NO VERSION
Fire 6.0.0
Flood NO VERSION
Fractalius 1.85
Fractalius DEMO 1.85
Glass 6.0.0
Gradient Glow 6.0.0
HDR Efex Pro 2 2.2.11.216
HotPixelsFilter 2.2.11.216
HotPixelsFilter NO VERSION
Icicles 6.0.0
Impasto 2.1.1
Knoll Light Factory 3.1
Light v3.5 NO VERSION
Marble 6.0.0
Merge to HDR Efex Pro 2 2.2.11.216
Motion Trail 6.0.0
Nik Collection Selective Tool 2.1.16.216
Nik Selective Tool 2.1.4.20903
Noise Ninja NO VERSION
Oil Paint 2.1.1
Pastel 2.1.1
Pen and Ink 2.1.1
Pencil Sketch 2.1.1
Perfect Effects 8 8.1.0
Perfect Effects 8 Filter 8.1.0
Perfect Effects 8 Smart Filter 8.1.0
Perspective Shadow 6.0.0
Plug-in on new layer 2, 0, 4, 0
Pointillism 2.1.1
Reptile Skin 6.0.0
Ripples 6.0.0
Rust 6.0.0
ShadowsFilter 2.2.11.216
ShadowsFilter NO VERSION
Sharpener Pro 3.0: (1) RAW Presharpener 3.0.5.9162
Sharpener Pro 3.0: (2) Output Sharpener 3.0.5.9162
Sharpener Pro 3: (1) RAW Presharpener 3.1.11.216
Sharpener Pro 3: (2) Output Sharpener 3.1.11.216
Silver Efex Pro 2 2.2.11.216
SkinFilter 2.2.11.216
SkinFilter NO VERSION
SkyFilter 2.2.11.216
SkyFilter NO VERSION
Smoke 6.0.0
Snap Art 3 3.0.0
Snap Art 4 4.0.0
Snow Drift 6.0.0
Squint 6.0.0
Stone Wall 6.0.0
StrongNoiseFilter 2.2.11.216
StrongNoiseFilter NO VERSION
Stylize 2.1.1
Super Star 6.0.0
Swirl 6.0.0
Texture Noise 6.0.0
ToonIt! 2.6
Topaz Adjust 5 10.0
Topaz Detail 3 10.0
Topaz Lens Effects 10.0
Topaz ReMask 3 10.0
Topaz Simplify 4 10.0
Topaz Star Effects 10.0
TopazRemaskAutomate NO VERSION
Water Drops 6.0.0
Watercolor 2.1.1
Weave 6.0.0
Wood 6.0.0
Plug-ins that failed to load: NONE
Flash:
onOne
Mini Bridge
Kuler
Adobe Exchange
Installed TWAIN devices: NONE
Similar Messages
-
Adobe Photoshop CS4 has Stopped Working on Windows 7
Hey guys and girls. I recently got a new computer running Windows 7 64bit. I still have good ol photoshop cs4 and wanted to use it on this new computer. The install process was completed and as I started the program, I get the "Adobe Photoshop CS4 has stopped working" box. I've looked through some forums, and a lot of them mention the wacom tablet issue, which is not the issue since I've yet to install the drivers for my tablet. Has anyone come across this problem at all? This is what shows up when I get that error box.
C:\Users\Administrator\AppData\Local\Temp\WERCA9F.tmp.WERInternalMetadata.xml
C:\Users\Administrator\AppData\Local\Temp\WERE1B8.tmp.appcompat.txt
C:\Users\Administrator\AppData\Local\Temp\WERE246.tmp.mdmp
Please help, thanks in advanceThe first thing that I would do is insure that you have the latest video driver installed (but do keep any older ones, just in case you must roll-back - newest is not always the best).
If that does not help, then open Even Viewer, and check for all warning, or error messages in System and Application tabs, for the time that PS crashed. If you find any with links, follow those links - be patient, as some might take a few moments to send data to MS, and then for MS to process it, to open the proper page for that link plus the data gathered. This ARTICLE goes into a bit more detail, and I do not think that it is too Adobe Premiere-centric.
Good luck,
Hunt -
Adobe Photoshop CS3 has stopped working... HELP?
Everytime I try to make a GIF, and I select the length of the video, and press okay, a box comes out saying: Adobe Photoshop CS3 has stopped working. I've tried the "CTRL-ALT-SHIFT," but it doesn't work! Please help? ):
I make a GIF like this: File-Import-Video Frames to Layers.
Oh, and I have a Adobe Photoshop CS3 Extended.You'll probably going to have to uninstall, then re-install the application; but you need to provide a lot more information;
BOILERPLATE TEXT:
Note that this is boilerplate text.
If you give complete and detailed information about your setup and the issue at hand,
such as your platform (Mac or Win),
exact versions of your OS, of Photoshop (not just "CS6", but something like CS6v.13.0.6) and of Bridge,
your settings in Photoshop > Preference > Performance
the type of file you were working on,
machine specs, such as total installed RAM, scratch file HDs, total available HD space, video card specs, including total VRAM installed,
what troubleshooting steps you have taken so far,
what error message(s) you receive,
if having issues opening raw files also the exact camera make and model that generated them,
if you're having printing issues, indicate the exact make and model of your printer, paper size, image dimensions in pixels (so many pixels wide by so many pixels high). if going through a RIP, specify that too.
etc.,
someone may be able to help you (not necessarily this poster).
a screen shot of your settings or of the image could be very helpful too.
Please read this FAQ for advice on how to ask your questions correctly for quicker and better answers:
http://forums.adobe.com/thread/419981?tstart=0
Thanks! -
I recently purchased a new desktop computer and installed Adobe CS3 Master Edition on it and I get the following error:
Adobe Photoshop CS3 has stopped working: A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available.
Out of the entire suite of tools only Photoshop will not launch. The weird thing is i also had the same Adobe programs installed on my laptop and I have not made any installation updates to that machine and i am getting the same error. I have always installed the same software on my two home machines with no problem until now. Any help is appreciated.
Thanks,
AndyYou'll probably going to have to uninstall, then re-install the application; but you need to provide a lot more information;
BOILERPLATE TEXT:
Note that this is boilerplate text.
If you give complete and detailed information about your setup and the issue at hand,
such as your platform (Mac or Win),
exact versions of your OS, of Photoshop (not just "CS6", but something like CS6v.13.0.6) and of Bridge,
your settings in Photoshop > Preference > Performance
the type of file you were working on,
machine specs, such as total installed RAM, scratch file HDs, total available HD space, video card specs, including total VRAM installed,
what troubleshooting steps you have taken so far,
what error message(s) you receive,
if having issues opening raw files also the exact camera make and model that generated them,
if you're having printing issues, indicate the exact make and model of your printer, paper size, image dimensions in pixels (so many pixels wide by so many pixels high). if going through a RIP, specify that too.
etc.,
someone may be able to help you (not necessarily this poster).
a screen shot of your settings or of the image could be very helpful too.
Please read this FAQ for advice on how to ask your questions correctly for quicker and better answers:
http://forums.adobe.com/thread/419981?tstart=0
Thanks! -
Windows 7 " Adobe Photoshop CS3 has stopped working "
Okay let me stir up a whole new kettle of fish WINDOWS 7 VS CS3 PHOTOSHOP.
I have Windows 7 Ultimate Edition 64bit. I am running (or trying) CS3 Master suite. Most all progams function except Photoshop. I try to load it and I get "Adobe Photoshop CS3 has stopped working" and then there is no fix and no help. Photoshop ran on Vista 64bit just fine.
I'm curious if anyone else is having this same issue? If so have you found any clue as to the issue?
I get the feeling this could be a conflict with a windows 7 update or something?
Any fixes?Try right clicking on the PS CS3 icon and run as admin. I can tell you that people have a lot of problems in running PS CS3 in Windows 7 and had to download the Windows XP virtual and run CS3 in virtual mode.
Anyways here is a link to the suite forums. They may have a better answer there for you.
http://forums.adobe.com/community/creativesuites/creativesuites_windows -
Adobe Photoshop cc has stopped working when saving file.
Whenever i save a file in Photoshop CC or i save as it crashes and gives me the "Adobe Photoshop cc has stopped working" so i cant use Photoshop CC for this reason. I have it sometimes with Illustrator CC as well.
Please Advise.Here is the log of the last quit
Hope this is hellpfull
Date/Time: 2013-09-29 17:06:42 -0400
OS Version: 10.8.5 (Build 12F37)
Architecture: x86_64
Report Version: 11
Command: Photoshop
Path: /Applications/Adobe Photoshop CC/Adobe Photoshop CC.app/Contents/MacOS/Adobe Photoshop CC
Version: 14.0.0 (14.0.0.221)
Parent: launchd [286]
PID: 566
Event: hang
Duration: 1.95s
Steps: 19 (100ms sampling interval)
Hardware model: iMac9,1
Active cpus: 2
Free pages: 317898 pages (-1454)
Pageins: 709 pages
Pageouts: 0 pages
Process: Adobe Photoshop CC [566]
Path: /Applications/Adobe Photoshop CC/Adobe Photoshop CC.app/Contents/MacOS/Adobe Photoshop CC
Architecture: x86_64
Parent: launchd [286]
UID: 501
Task size: 57801 pages (+81)
Pageins: 688 pages
CPU Time: 1.250s
Thread 0x3837 DispatchQueue 1 priority <multiple> cpu time 1.242s
19 ??? (Adobe Photoshop CC + 11476) [0x100002cd4]
19 ??? (Adobe Photoshop CC + 2939337) [0x1002cd9c9]
19 ??? (Adobe Photoshop CC + 2939116) [0x1002cd8ec]
19 ??? (Adobe Photoshop CC + 557570) [0x100088202]
19 ??? (Adobe Photoshop CC + 23689692) [0x1016979dc]
19 ??? (Adobe Photoshop CC + 23684834) [0x1016966e2]
19 -[NSApplication run] + 517 (AppKit) [0x7fff86d511a3]
19 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 128 (AppKit) [0x7fff86d59df2]
19 _DPSNextEvent + 685 (AppKit) [0x7fff86d5a533]
19 BlockUntilNextEventMatchingListInMode + 62 (HIToolbox) [0x7fff884b6ae3]
19 ReceiveNextEventCommon + 166 (HIToolbox) [0x7fff884b6b94]
19 RunCurrentEventLoopInMode + 209 (HIToolbox) [0x7fff884b6eb4]
19 CFRunLoopRunSpecific + 290 (CoreFoundation) [0x7fff882460e2]
19 __CFRunLoopRun + 1529 (CoreFoundation) [0x7fff88246ad9]
19 __CFRunLoopDoTimer + 557 (CoreFoundation) [0x7fff8826131d]
19 __CFRUNLOOP_IS_CALLING_OUT_TO_A_TIMER_CALLBACK_FUNCTION__ + 20 (CoreFoundation) [0x7fff88261804]
19 __NSFireTimer + 96 (Foundation) [0x7fff88e26463]
19 ??? (Adobe Photoshop CC + 23685076) [0x1016967d4]
19 ??? (Adobe Photoshop CC + 555523) [0x100087a03]
19 ??? (Adobe Photoshop CC + 555879) [0x100087b67]
19 ??? (Adobe Photoshop CC + 582890) [0x10008e4ea]
19 ??? (Adobe Photoshop CC + 6254700) [0x1005f706c]
19 ??? (Adobe Photoshop CC + 604834) [0x100093aa2]
19 ??? (Adobe Photoshop CC + 17504061) [0x1010b173d]
19 ??? (Adobe Photoshop CC + 17506899) [0x1010b2253]
19 OWLWidgetShow + 491 (AdobeOwl) [0x103fafc99]
19 ??? (AdobeOwl + 308931) [0x103fb06c3]
19 ??? (AdobeOwl + 256710) [0x103fa3ac6]
19 ??? (AdobeOwl + 161506) [0x103f8c6e2]
19 ??? (AdobeOwl + 334704) [0x103fb6b70]
19 ??? (AdobeOwl + 330364) [0x103fb5a7c]
19 ??? (AdobeOwl + 332051) [0x103fb6113]
19 ??? (AdobeOwl + 848852) [0x1040343d4]
19 ??? (AdobeOwl + 849218) [0x104034542]
19 ??? (AdobeOwl + 861426) [0x1040374f2]
19 ??? (AdobeOwl + 474217) [0x103fd8c69]
19 ??? (AdobeOwl + 586520) [0x103ff4318]
19 ??? (AdobeOwl + 551259) [0x103feb95b]
19 ??? (AdobeOwl + 549120) [0x103feb100]
19 ??? (AdobeOwl + 505385) [0x103fe0629]
19 -[NSView(NSInternal) _setHidden:setNeedsDisplay:] + 1511 (AppKit) [0x7fff86d3dd61]
19 __NSArrayEnumerate + 582 (CoreFoundation) [0x7fff8829d4a6]
19 -[NSView _recursiveLostHiddenAncestor] + 310 (AppKit) [0x7fff86f3bad6]
19 __NSArrayEnumerate + 582 (CoreFoundation) [0x7fff8829d4a6]
19 -[NSView _recursiveLostHiddenAncestor] + 310 (AppKit) [0x7fff86f3bad6]
19 __NSArrayEnumerate + 582 (CoreFoundation) [0x7fff8829d4a6]
19 -[NSView _recursiveLostHiddenAncestor] + 187 (AppKit) [0x7fff86f3ba5b]
19 ??? (Adobe Photoshop CC + 24444340) [0x10174fdb4]
19 ??? (Adobe Photoshop CC + 17503868) [0x1010b167c]
19 ??? (Adobe Photoshop CC + 17504061) [0x1010b173d]
19 ??? (Adobe Photoshop CC + 17504358) [0x1010b1866]
19 ??? (Adobe Photoshop CC + 1000653) [0x1000f44cd]
19 ??? (Adobe Photoshop CC + 557849) [0x100088319]
19 ??? (Adobe Photoshop CC + 631924) [0x10009a474]
19 ??? (Adobe Photoshop CC + 7065255) [0x1006bcea7]
19 ??? (Adobe Photoshop CC + 6973579) [0x1006a688b]
19 ??? (Adobe Photoshop CC + 24625641) [0x10177c1e9]
19 ??? (Adobe Photoshop CC + 23160896) [0x101616840]
19 ??? (Adobe Photoshop CC + 23142888) [0x1016121e8]
19 ??? (Adobe Photoshop CC + 6402318) [0x10061b10e]
19 ??? (Adobe Photoshop CC + 12770453) [0x100c2dc95]
19 ??? (Adobe Photoshop CC + 12825102) [0x100c3b20e]
19 ??? (Adobe Photoshop CC + 12705907) [0x100c1e073]
19 ??? (Adobe Photoshop CC + 12707913) [0x100c1e849]
19 ??? (Adobe Photoshop CC + 12043716) [0x100b7c5c4]
19 ??? (Adobe Photoshop CC + 12044044) [0x100b7c70c]
19 ??? (Adobe Photoshop CC + 12048998) [0x100b7da66]
19 ??? (Adobe Photoshop CC + 12136260) [0x100b92f44]
19 ??? (AdobeCoolType + 352967) [0x104b5e2c7]
19 CTCleanup + 723399 (AdobeCoolType) [0x104c17245]
19 CTCleanup + 388274 (AdobeCoolType) [0x104bc5530]
19 CTCleanup + 388431 (AdobeCoolType) [0x104bc55cd]
14 CTCleanup + 723688 (AdobeCoolType) [0x104c17366]
14 ??? (AdobeCoolType + 74581) [0x104b1a355]
14 CTCleanup + 325358 (AdobeCoolType) [0x104bb5f6c]
14 CTCleanup + 324094 (AdobeCoolType) [0x104bb5a7c]
14 CTCleanup + 1024875 (AdobeCoolType) [0x104c60be9]
14 CTCleanup + 1023752 (AdobeCoolType) [0x104c60786]
14 CTCleanup + 1003223 (AdobeCoolType) [0x104c5b755]
14 CTCleanup + 1003321 (AdobeCoolType) [0x104c5b7b7]
14 CTFontManagerCreateFontDescriptorsFromURL + 39 (CoreText) [0x7fff8fbc7b78]
14 CGFontCreateFontsWithURL + 444 (CoreGraphics) [0x7fff896f1523]
14 CGFontCreateFontsWithPath + 40 (CoreGraphics) [0x7fff896f18c5]
14 create_private_data_with_path + 19 (libCGXType.A.dylib) [0x7fff8b4446aa]
14 FPFontCreateFontsWithPath + 173 (libFontParser.dylib) [0x7fff8b4d9b13]
6 TFont::CreateFontEntitiesForFile(char const*, bool, TSimpleArray<TFont*>&, bool, short, char const*) + 1831 (libFontParser.dylib) [0x7fff8b4da835]
6 TLWFNType1Font::TLWFNType1Font(TResourceForkSurrogate const&, TResourceFileDataSurrogate const&, TResourceFileDataSurrogate const&) + 445 (libFontParser.dylib) [0x7fff8b4efe07]
6 TType1ParsingContext::ParseType1Font() + 20 (libFontParser.dylib) [0x7fff8b4f07d0]
6 TParsingContext::ParseType1Font() + 246 (libFontParser.dylib) [0x7fff8b4f0986]
3 TParsingContext::DoParse(TParserDictionary const*) + 280 (libFontParser.dylib) [0x7fff8b4f1368]
2 TParsingContext::DoCharStrings() + 461 (libFontParser.dylib) [0x7fff8b4f5cd5]
1 TType1LWFNParsingContext::CharString(unsigned int, unsigned int, unsigned int, char const*, char const*, unsigned int) + 299 (libFontParser.dylib) [0x7fff8b4f61bf]
1 memmove$VARIANT$sse3x + 33 (libsystem_c.dylib) [0x7fff852a6209]
1 <executing in user space>
1 TType1LWFNParsingContext::CharString(unsigned int, unsigned int, unsigned int, char const*, char const*, unsigned int) + 236 (libFontParser.dylib) [0x7fff8b4f6180]
1 reallocf + 18 (libsystem_c.dylib) [0x7fff8530a96c]
1 realloc + 125 (libsystem_c.dylib) [0x7fff852d2cbc]
1 szone_size + 177 (libsystem_c.dylib) [0x7fff852d441b]
1 <executing in user space>
1 TParsingContext::DoCharStrings() + 417 (libFontParser.dylib) [0x7fff8b4f5ca9]
1 TParsingContext::GetBinaryString(unsigned int&, unsigned int&, unsigned int&) + 442 (libFontParser.dylib) [0x7fff8b4f56ea]
1 TParsingContext::FillBuf() + 91 (libFontParser.dylib) [0x7fff8b4f1045]
1 TType1LWFNParsingContext::GetBytes(unsigned long&) + 103 (libFontParser.dylib) [0x7fff8b4f1141]
1 TType1LWFNResourceChain::GetNextResource() const + 65 (libFontParser.dylib) [0x7fff8b4f4a9b]
1 TResourceFileDataSurrogate::operator=(TResourceFileDataSurrogate const&) + 47 (libFontParser.dylib) [0x7fff8b4f4af9]
1 free + 199 (libsystem_c.dylib) [0x7fff852d28c8]
1 szone_free_definite_size + 1071 (libsystem_c.dylib) [0x7fff852d8458]
1 <executing in user space>
2 TParsingContext::DoParse(TParserDictionary const*) + 267 (libFontParser.dylib) [0x7fff8b4f135b]
1 TParsingContext::GetFixedArray(int*, unsigned int) + 1 (libFontParser.dylib) [0x7fff8b4f4f07]
1 <executing in user space>
1 TParsingContext::HandleReaction(int) + 4307 (libFontParser.dylib) [0x7fff8b4f367f]
1 TParsingContext::DoEncoding(TEncodingProtocol*) + 410 (libFontParser.dylib) [0x7fff8b4f3f1a]
1 TParsingContext::InterpretInteger(char*) + 112 (libFontParser.dylib) [0x7fff8b4f3d20]
1 strtol_l + 13 (libsystem_c.dylib) [0x7fff8530cebf]
1 <executing in user space>
1 TParsingContext::DoParse(TParserDictionary const*) + 743 (libFontParser.dylib) [0x7fff8b4f1537]
1 TParsingContext::SkipTo(Token) + 96 (libFontParser.dylib) [0x7fff8b4f188a]
1 TParsingContext::GetToken() + 1736 (libFontParser.dylib) [0x7fff8b4f1f9a]
1 TParsingContext::ScanString() + 460 (libFontParser.dylib) [0x7fff8b4f3aea]
1 <executing in user space>
6 TFont::CreateFontEntitiesForFile(char const*, bool, TSimpleArray<TFont*>&, bool, short, char const*) + 579 (libFontParser.dylib) [0x7fff8b4da351]
6 TResourceForkSurrogate::TResourceForkSurrogate(char const*, bool) + 118 (libFontParser.dylib) [0x7fff8b4e1006]
6 TResourceForkFileReference::TResourceForkFileReference(char const*, bool) + 87 (libFontParser.dylib) [0x7fff8b4e10d3]
6 RMNewMappedRefFromMappedFork + 50 (CarbonCore) [0x7fff849a5c05]
6 CheckMapHeaderCommon + 4 (CarbonCore) [0x7fff849a3e31]
*6 hndl_alltraps + 228 (mach_kernel) [0xffffff80002ceb24]
*6 user_trap + 768 (mach_kernel) [0xffffff80002b8d90]
*6 vm_fault + 2106 (mach_kernel) [0xffffff8000262e6a]
*6 thread_block_reason + 300 (mach_kernel) [0xffffff800022db9c]
*6 ??? (mach_kernel + 190673) [0xffffff800022e8d1]
*6 machine_switch_context + 366 (mach_kernel) [0xffffff80002b496e]
2 TFont::CreateFontEntitiesForFile(char const*, bool, TSimpleArray<TFont*>&, bool, short, char const*) + 1741 (libFontParser.dylib) [0x7fff8b4da7db]
2 TResourceForkSurrogate::TResourceForkSurrogate(char const*, bool) + 118 (libFontParser.dylib) [0x7fff8b4e1006]
2 TResourceForkFileReference::TResourceForkFileReference(char const*, bool) + 87 (libFontParser.dylib) [0x7fff8b4e10d3]
2 RMNewMappedRefFromMappedFork + 50 (CarbonCore) [0x7fff849a5c05]
2 CheckMapHeaderCommon + 4 (CarbonCore) [0x7fff849a3e31]
*2 hndl_alltraps + 228 (mach_kernel) [0xffffff80002ceb24]
*2 user_trap + 768 (mach_kernel) [0xffffff80002b8d90]
*2 vm_fault + 2106 (mach_kernel) [0xffffff8000262e6a]
*2 thread_block_reason + 300 (mach_kernel) [0xffffff800022db9c]
*2 ??? (mach_kernel + 190673) [0xffffff800022e8d1]
*2 machine_switch_context + 366 (mach_kernel) [0xffffff80002b496e]
5 CTCleanup + 723728 (AdobeCoolType) [0x104c1738e]
5 CTCleanup + 847613 (AdobeCoolType) [0x104c3577b]
5 CTCleanup + 832864 (AdobeCoolType) [0x104c31dde]
5 ??? (AdobeCoolType + 41324) [0x104b1216c]
5 ??? (AdobeCoolType + 31271) [0x104b0fa27]
5 CTCleanup + 1022127 (AdobeCoolType) [0x104c6012d]
5 CTCleanup + 1016665 (AdobeCoolType) [0x104c5ebd7]
5 CTCleanup + 1003321 (AdobeCoolType) [0x104c5b7b7]
5 CTFontManagerCreateFontDescriptorsFromURL + 39 (CoreText) [0x7fff8fbc7b78]
5 CGFontCreateFontsWithURL + 444 (CoreGraphics) [0x7fff896f1523]
5 CGFontCreateFontsWithPath + 40 (CoreGraphics) [0x7fff896f18c5]
5 create_private_data_with_path + 19 (libCGXType.A.dylib) [0x7fff8b4446aa]
5 FPFontCreateFontsWithPath + 173 (libFontParser.dylib) [0x7fff8b4d9b13]
5 TFont::CreateFontEntitiesForFile(char const*, bool, TSimpleArray<TFont*>&, bool, short, char const*) + 1831 (libFontParser.dylib) [0x7fff8b4da835]
5 TLWFNType1Font::TLWFNType1Font(TResourceForkSurrogate const&, TResourceFileDataSurrogate const&, TResourceFileDataSurrogate const&) + 445 (libFontParser.dylib) [0x7fff8b4efe07]
5 TType1ParsingContext::ParseType1Font() + 20 (libFontParser.dylib) [0x7fff8b4f07d0]
5 TParsingContext::ParseType1Font() + 246 (libFontParser.dylib) [0x7fff8b4f0986]
3 TParsingContext::DoParse(TParserDictionary const*) + 280 (libFontParser.dylib) [0x7fff8b4f1368]
1 TParsingContext::DoCharStrings() + 417 (libFontParser.dylib) [0x7fff8b4f5ca9]
1 TParsingContext::GetBinaryString(unsigned int&, unsigned int&, unsigned int&) + 442 (libFontParser.dylib) [0x7fff8b4f56ea]
1 TParsingContext::FillBuf() + 91 (libFontParser.dylib) [0x7fff8b4f1045]
1 TType1LWFNParsingContext::GetBytes(unsigned long&) + 103 (libFontParser.dylib) [0x7fff8b4f1141]
1 TType1LWFNResourceChain::GetNextResource() const + 54 (libFontParser.dylib) [0x7fff8b4f4a90]
1 TResourceFileDataSurrogate::TResourceFileDataSurrogate(TResourceForkSurrogate const&, unsigned int, short) + 42 (libFontParser.dylib) [0x7fff8b4e1764]
1 operator new(unsigned long) + 34 (libstdc++.6.dylib) [0x7fff83fd9347]
1 malloc + 41 (libsystem_c.dylib) [0x7fff852d2bd7]
1 malloc_zone_malloc + 71 (libsystem_c.dylib) [0x7fff852d2183]
1 _spin_lock$VARIANT$mp + 13 (libsystem_c.dylib) [0x7fff852a7f6d]
1 <executing in user space>
1 TParsingContext::DoCharStrings() + 461 (libFontParser.dylib) [0x7fff8b4f5cd5]
1 TType1LWFNParsingContext::CharString(unsigned int, unsigned int, unsigned int, char const*, char const*, unsigned int) + 409 (libFontParser.dylib) [0x7fff8b4f622d]
1 <executing in user space>
1 TParsingContext::DoCharStrings() + 342 (libFontParser.dylib) [0x7fff8b4f5c5e]
-
Adobe Photoshop CS5 has stopped working (Win 7, 64 bit)
I am trying to run Photoshop CS5 on Windows 7 64bit. Everytime I open the program, I get an error saying "Adobe Photoshop CS5 has stopped working", immediately after the splash screen goes away and the main gui opens. The only option on the error is "Close Program".
I am on a computer with an i7 processor and 12GB of memory. I have two Nvidia GTS 250 video cards, running four monitors.
Over the course of the last day, I have reformatted my computer, and reinstalled Windows twice. I have reinstalled the CS5 Master Suite more times than I can remember. I have also downloaded and installed the latest video card drivers from Nvidia.
I continue to have the same problem every time I try to open any of the programs in the CS5 suite.
The only time I have come close to getting it to work was immediately after installing the new Nvidia drivers, before restarting my computer. I was able to open it one time without it crashing, Once I restarted my computer, Photoshop continued to give me the same error every time I try to open it.
I have no other software installed on my computer. It is a brand new installation of Windows 7.
I have been on the phone with Adobe technical suuport for about an hour and a half, and I have yet to get a single suggestion other than attempting an install with my network cable unplugged. Other than that, they seem to be fond of transfering me back and forth between departments (and asking me to repeat all of my information every time).
As you can probably tell, I am very frustrated at this point and would greatly appreciate any suggestions.
Thanks,
TrevorMy scenario and history:
Windows Vista Ultimate and now Windows 7 Ultimate
NVidia Quadro Fx 4500 driving 4 monitors total SLi on or off - makes no difference. Drivers irrelevant.
2 x Xeon 5160 (so total 4 cores)
24Gb RAM
PS CS 4 or 5
4 monitors - - yep it is the 4 monitor thing.
Fails everytime as you describe.
Observation - If you Remote Desktop Connection onto the computer - and so in effect are using only ONE monitor - PS works fine.
A WORKAROUND for 4 or 5 - I don't consider this a fix because you lose some functionality but it gets you 99% there and is the same workaround for CS4 or 5
Go to<drive>:\Program Files\Adobe\Adobe Photoshop CS5 (64bit)\Plug-ins\Extensions\ (or CS4 - depending on version)
Locate File:
ScriptingSupport.8li
Disable this extension by renaming the file with a tilde in front of the file name. Thus:
~ScriptingSupport.8li
Start Photoshop - it works and is mainly functional.
The only real downside I have discovered is that disabling this scripting extension means you cannot use some of the built in scripts under FILE - SCRIPTS - the biggest PIA for me being the Contact Sheet builder no longer works. But as I now use Lightroom to create contact sheets - this is not a big loss. Other scripting functionality - I am sure is affected - but not to a point I find PS unusable.
ADOBE - if you read this - it has been that extesion now for the last two editions of PS. -
Adobe Photoshop CS5 has stopped working [Issue]
Hello everyone! I recently just purchased Adobe CS5 as being very excited as I've been a customer before the CS series! Anyways, the install and registration with Adobe was no problem what so ever, I got to uninstall CS4 quite easily, it all worked. So, I've read the other topic of "Adobe Photoshop CS5 has stopped working" and this is not my problem! However, once I'm in CS5. I do a couple things, zoom in Navigation, enter some text, move a couple layers and it tells me it has stopped working. This is happening very often every so 1-3 minutes, so I've been living with it for about 2 days (IT has FINALLY passed the line, where I rip my hair out! Hehe, ). So now I'm deciding I post the problem!
Computer Specs:
Windows 7 Ultimate x86
Intel Pentium Dual Core 3.20GHz (OC)
ATi Radeon HD 4670
3GB DDR2After work.. I will be upgrading video card drivers to see if this makes a difference, only solution related to my topic in Adobe FAQs.
-
Adobe Photoshop CS5 has stopped working
I have Windows 7 I just installed Adobe photoshop CS5 Extended. It starts fine but when I start to open a picture I get the message
Adobe Photoshop CS5 has stopped working windows will shut it down.
Any ideas of what the problem is.Mylenium, why do you feel there is a need to run the first time as Administrator? Do you know of install failures that would leave files or registry entries with improper permissions? I've not been hearing of this behavior with the new versions; certainly Photoshop has known about Windows' UAC feature for quite a long time.
Rjleys, I suggest that you try (before opening an image) going into Edit - Preferences - Performance and disabling the [ ] Use OpenGL Drawing setting. Close and restart Photoshop after making this change.
If this works around the problem, you should update your video drivers from the web site of the manufacturer of your video card. It may be that the OpenGL operations Photoshop is trying to perform may be causing a fault in your drivers, resulting in an applilcation crash.
What kind of video card do you have?
Here are the links to the driver update pages for the two big video card makers:
ATI : http://www.amd.com/us/Pages/AMDHomePage.aspx
nVidia: http://www.nvidia.com/Download/index.aspx?lang=en-us
-Noel -
"Adobe Photoshop CS4 has stopped working" error in Win7?
Hi All,
I’m getting the following error message when ever I try to use the Phtoshop and the program gets close.
“Adobe Photoshop CS4 has stopped working. A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available”
Please see the following error event.
Problem signature:
Problem Event Name :APPCRASH
Application Name :Photoshop.exe
Application Version :11.0.0.0
Application Timestamp :48d3882e
Fault Module Name :KERNELBASE.dll
Fault Module Version :6.1.7601.17651
Fault Module Timestamp :4e211319
Exception Code :c00000fd
Exception Offset :0000e49d
OS Version: :6.1.7601.2.1.0.768.3
Locale ID: :1057
Please advise what is the problem..?
my notebook spesification :
Cpu intel core i5 3210m.
Memory 4GB.
OS Windows 7 home premium 64 bit ( 6.1 build 7610 ).
Vga NVIDIA GeForce GT 630M 2GB.
please help, thank you...Run the Creative Suite Cleaner Tool, reinstall the program. Make sure to run it with sufficient user privileges.
Mylenium -
Adobe Photoshop CS6 has stopped working - when printing
I get the message “Adobe Photoshop CS6 has stopped working” regularly when I try to print a Photoshop document. I end up having to recreate the document which usually then prints even though I have just dragged the layers across. How can I resolve this?
Hi there! Because the forum you originally posted in is for beginners trying to learn the basics of Photoshop, I moved your question to the Photoshop General Discussion forum, where you'll get more specialized help.
-
Adobe Photoshop Lightroom has stopped working error
Updated to latest CC version - everything worked as expected for a couple of days - earlier this afternoon LR started (and continues) to crash. "Adobe Photoshop Lightroom has stopped working" error - I followed various bits of support instructions - uninstalling - re-installing - signing out and back in - downloaded and engaged "Adobe Creative Suite Cleaner Tool" - now, several hours later, the problem has not been resolved - I urgently need to get back to my project. Unfortunately, I even followed the thread that instructed to uninstall the previous 5.7.1 version.
Please assist asap - regards KalliDid not tinker with any of the setting options in the preference dialog. Just installed and worked successfully for a couple of days using the default settings.
Since the first crash some hours ago, LR has not stayed open making it impossible to try different settings.
The default install provided a fully working app - I tried out the new feature and soon after went back to my project.
Could the fact that I uninstalled the previous - 5.7.? version have anything to do with this?
How can I re-install the previous version at it was stable?
Do any of you have any answers?
And / or do you know how to engage Adobe?
Thanks - Kalli -
Hi,
I’m getting the following error message when ever I try to start cs6 and the program gets close.
“Adobe Photoshop CS6 has stopped working. A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available”
Please advise what is the problem? and How to sort this out?
OS Name
Microsoft Windows 8.1 Pro
Version
6.3.9600 Build 9600
Other OS Description
Not Available
OS Manufacturer
Microsoft Corporation
System Name
JARVIS
System Manufacturer
Dell Inc.
System Model
Inspiron N5110
System Type
x64-based PC
System SKU
To be filled by O.E.M.
Processor
Intel(R) Core(TM) i5-2450M CPU @ 2.50GHz, 2501 Mhz, 2 Core(s), 4 Logical Processor(s)
BIOS Version/Date
Dell Inc. A11, 8/3/2012
SMBIOS Version
2.6
Embedded Controller Version
1.01
BIOS Mode
Legacy
BaseBoard Manufacturer
Dell Inc.
BaseBoard Model
Not Available
BaseBoard Name
Base Board
Platform Role
Mobile
Secure Boot State
Unsupported
PCR7 Configuration
Binding Not Possible
Windows Directory
C:\Windows
System Directory
C:\Windows\system32
Boot Device
\Device\HarddiskVolume2
Locale
United States
Hardware Abstraction Layer
Version = "6.3.9600.17196"
User Name
Jarvis\JARVIS\Abhishek
Time Zone
India Standard Time
Installed Physical Memory (RAM)
4.00 GB
Total Physical Memory
3.16 GB
Available Physical Memory
1.21 GB
Total Virtual Memory
3.72 GB
Available Virtual Memory
1.55 GB
Page File Space
576 MB
Page File
C:\pagefile.sys
Hyper-V - VM Monitor Mode Extensions
Yes
Hyper-V - Second Level Address Translation Extensions
Yes
Hyper-V - Virtualization Enabled in Firmware
Yes
Hyper-V - Data Execution Protection
Yes
Display adapters:
and NVIDIA GeForce GT 525M.Without the actual crash logs nobody can say, but chances are that your graphics hardware is to blame, so update the driver...
Mylenium -
How to stop "Adobe Photoshop CS6 has stopped working" error in Win8?
On my new Dell XPS 8500 Win 8 computer Photoshop CS6 keeps stopping working. I've tried both 64-bit and 32-bit versions and updated the video driver after phoning Dell. Also installed latest Adobe program updates. I keep getting the error message "Adobe Photoshop CS6 has stopped working. A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available." Any solutions? I'm losing a terrible amount of time!
Hi there - thanks for the quick reply....
Yes, I do have a discrete video card with my main monitor plugged into that. I enabled multiscreen in the BIOS so I could plug in my second screen into the internal VGA port (both older monitors from my previous pc). I was previously getting an error when I opened Photoshop which said "Photoshop has encountered a problem with the display driver, and has temporarily disabled enhancements which use the graphics hardware. Check out the manufacturer's website for the latest software... etc..." which is why I contacted Dell to update the driver. They have a list of drivers for my system and suggested I try the first 3 in order. The first 2 wouldn't install but the third did and although the display driver error has disappeared now, Photoshop keeps crashing.
My version of Photoshop is CS6 13.0.1 x64
From Event Viewer (and bear in mind I am out of my depth here...):
Faulting application name: Photoshop.exe, version: 13.0.1.0, time stamp: 0x5022da9d
Faulting module name: aticfx64.dll, version: 8.17.10.1140, time stamp: 0x5008c014
Exception code: 0xc0000005
Fault offset: 0x000000000008a80f
Faulting process id: 0x22e8
Faulting application start time: 0x01ce20477336922d
Faulting application path: C:\Program Files\Adobe\Adobe Photoshop CS6 (64 Bit)\Photoshop.exe
Faulting module path: C:\Windows\SYSTEM32\aticfx64.dll
Report Id: e36dd566-8c3a-11e2-be78-f4b7e258e018
Faulting package full name:
Faulting package-relative application ID: -
How to fix "Adobe Photoshop CS6 has stopped working"
Hi, when I try to change printer from Adobe pdf printer to any attached to my computer I get message "Adobe Photoshop CS6 has stopped working"
here below are problem details:
Problem signature:
Problem Event Name: APPCRASH
Application Name: Photoshop.exe
Application Version: 13.0.1.34
Application Timestamp: 526dcf21
Fault Module Name: Photoshop.exe
Fault Module Version: 13.0.1.34
Fault Module Timestamp: 526dcf21
Exception Code: c0000005
Exception Offset: 006eef65
OS Version: 6.1.7601.2.1.0.256.1
Locale ID: 9242
Additional Information 1: 0a9e
Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
Additional Information 3: 0a9e
Additional Information 4: 0a9e372d3b4ad19135b953a78882e789
Could anybody help me solve this problem. Thank you in advanceDo you have the most current dirver for the printer?
-
How fix "Adobe Photoshop CS6 has stopped working" error in Win7?
Hi All,
I’m getting the following error message when ever I try to use Move Tool and the program gets close.
“Adobe Photoshop CS6 has stopped working. A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available”
Video card driver is updated.
Please see the following error event.
Faulting application name: Photoshop.exe, version: 13.0.0.0, time stamp: 0x4f61c045
Faulting module name: aticfx64.dll, version: 8.17.10.1047, time stamp: 0x4cabd6c0
Exception code: 0xc0000005
Fault offset: 0x000000000002f5bf
Faulting process id: 0x15ac
Faulting application start time: 0x01ce2110508d2fb6
Faulting application path: C:\Program Files\Adobe\Adobe Photoshop CS6 (64 Bit)\Photoshop.exe
Faulting module path: C:\Windows\system32\aticfx64.dll
Report Id: fe57fe44-8d03-11e2-bd6c-dc0ea14b01df
Please advise what is the problem? and How to sort this out
Your help is highly appreciated.
regardsthat's the details it shows.
Adobe Photoshop Version: 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00) x64
Operating System: Windows 7 64-bit
Version: 6.1 Service Pack 1
System architecture: Intel CPU Family:6, Model:5, Stepping:5 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, HyperThreading
Physical processor count: 2
Logical processor count: 4
Processor speed: 2527 MHz
Built-in memory: 3891 MB
Free memory: 1350 MB
Memory available to Photoshop: 3306 MB
Memory used by Photoshop: 5 %
Image tile size: 128K
Image cache levels: 4
Photoshop crashed on 15/03/2013 at 00:05:05 (GetImageViewResourceSharingGLContext)
The GPU Sniffer crashed on 15/03/2013 at 00:50:52
Display: 1
Display Bounds:= top: 0, left: 0, bottom: 768, right: 1366
No video card detected
Serial number: 92628701192123445467
Application folder: C:\Program Files\Adobe\Adobe Photoshop CS6 (64 Bit)\
Temporary file path: C:\Users\Khan\AppData\Local\Temp\
Photoshop scratch has async I/O enabled
Scratch volume(s):
Startup, 298.1G, 254.8G free
Required Plug-ins folder: C:\Program Files\Adobe\Adobe Photoshop CS6 (64 Bit)\Required\
Primary Plug-ins folder: C:\Program Files\Adobe\Adobe Photoshop CS6 (64 Bit)\Plug-ins\
Additional Plug-ins folder: not set
Installed components:
A3DLIBS.dll A3DLIB Dynamic Link Library 9.2.0.112
ACE.dll ACE 2012/01/18-15:07:40 66.492997 66.492997
adbeape.dll Adobe APE 2012/01/25-10:04:55 66.1025012 66.1025012
AdobeLinguistic.dll Adobe Linguisitc Library 6.0.0
AdobeOwl.dll Adobe Owl 2012/02/09-16:00:02 4.0.93 66.496052
AdobePDFL.dll PDFL 2011/12/12-16:12:37 66.419471 66.419471
AdobePIP.dll Adobe Product Improvement Program 6.0.0.1654
AdobeXMP.dll Adobe XMP Core 2012/02/06-14:56:27 66.145661 66.145661
AdobeXMPFiles.dll Adobe XMP Files 2012/02/06-14:56:27 66.145661 66.145661
AdobeXMPScript.dll Adobe XMP Script 2012/02/06-14:56:27 66.145661 66.145661
adobe_caps.dll Adobe CAPS 6,0,29,0
AGM.dll AGM 2012/01/18-15:07:40 66.492997 66.492997
ahclient.dll AdobeHelp Dynamic Link Library 1,7,0,56
aif_core.dll AIF 3.0 62.490293
aif_ocl.dll AIF 3.0 62.490293
aif_ogl.dll AIF 3.0 62.490293
amtlib.dll AMTLib (64 Bit) 6.0.0.75 (BuildVersion: 6.0; BuildDate: Mon Jan 16 2012 18:00:00) 1.000000
ARE.dll ARE 2012/01/18-15:07:40 66.492997 66.492997
AXE8SharedExpat.dll AXE8SharedExpat 2011/12/16-15:10:49 66.26830 66.26830
AXEDOMCore.dll AXEDOMCore 2011/12/16-15:10:49 66.26830 66.26830
Bib.dll BIB 2012/01/18-15:07:40 66.492997 66.492997
BIBUtils.dll BIBUtils 2012/01/18-15:07:40 66.492997 66.492997
boost_date_time.dll DVA Product 6.0.0
boost_signals.dll DVA Product 6.0.0
boost_system.dll DVA Product 6.0.0
boost_threads.dll DVA Product 6.0.0
cg.dll NVIDIA Cg Runtime 3.0.00007
cgGL.dll NVIDIA Cg Runtime 3.0.00007
CIT.dll Adobe CIT 2.0.5.19287 2.0.5.19287
CoolType.dll CoolType 2012/01/18-15:07:40 66.492997 66.492997
data_flow.dll AIF 3.0 62.490293
dvaaudiodevice.dll DVA Product 6.0.0
dvacore.dll DVA Product 6.0.0
dvamarshal.dll DVA Product 6.0.0
dvamediatypes.dll DVA Product 6.0.0
dvaplayer.dll DVA Product 6.0.0
dvatransport.dll DVA Product 6.0.0
dvaunittesting.dll DVA Product 6.0.0
dynamiclink.dll DVA Product 6.0.0
ExtendScript.dll ExtendScript 2011/12/14-15:08:46 66.490082 66.490082
FileInfo.dll Adobe XMP FileInfo 2012/01/17-15:11:19 66.145433 66.145433
filter_graph.dll AIF 3.0 62.490293
hydra_filters.dll AIF 3.0 62.490293
icucnv40.dll International Components for Unicode 2011/11/15-16:30:22 Build gtlib_3.0.16615
icudt40.dll International Components for Unicode 2011/11/15-16:30:22 Build gtlib_3.0.16615
image_compiler.dll AIF 3.0 62.490293
image_flow.dll AIF 3.0 62.490293
image_runtime.dll AIF 3.0 62.490293
JP2KLib.dll JP2KLib 2011/12/12-16:12:37 66.236923 66.236923
libifcoremd.dll Intel(r) Visual Fortran Compiler 10.0 (Update A)
libmmd.dll Intel(r) C Compiler, Intel(r) C++ Compiler, Intel(r) Fortran Compiler 10.0
LogSession.dll LogSession 2.1.2.1640
mediacoreif.dll DVA Product 6.0.0
MPS.dll MPS 2012/02/03-10:33:13 66.495174 66.495174
msvcm80.dll Microsoft® Visual Studio® 2005 8.00.50727.6195
msvcm90.dll Microsoft® Visual Studio® 2008 9.00.30729.1
msvcp100.dll Microsoft® Visual Studio® 2010 10.00.40219.1
msvcp80.dll Microsoft® Visual Studio® 2005 8.00.50727.6195
msvcp90.dll Microsoft® Visual Studio® 2008 9.00.30729.1
msvcr100.dll Microsoft® Visual Studio® 2010 10.00.40219.1
msvcr80.dll Microsoft® Visual Studio® 2005 8.00.50727.6195
msvcr90.dll Microsoft® Visual Studio® 2008 9.00.30729.1
pdfsettings.dll Adobe PDFSettings 1.04
Photoshop.dll Adobe Photoshop CS6 CS6
Plugin.dll Adobe Photoshop CS6 CS6
PlugPlug.dll Adobe(R) CSXS PlugPlug Standard Dll (64 bit) 3.0.0.383
PSArt.dll Adobe Photoshop CS6 CS6
PSViews.dll Adobe Photoshop CS6 CS6
SCCore.dll ScCore 2011/12/14-15:08:46 66.490082 66.490082
ScriptUIFlex.dll ScriptUIFlex 2011/12/14-15:08:46 66.490082 66.490082
tbb.dll Intel(R) Threading Building Blocks for Windows 3, 0, 2010, 0406
tbbmalloc.dll Intel(R) Threading Building Blocks for Windows 3, 0, 2010, 0406
TfFontMgr.dll FontMgr 9.3.0.113
TfKernel.dll Kernel 9.3.0.113
TFKGEOM.dll Kernel Geom 9.3.0.113
TFUGEOM.dll Adobe, UGeom© 9.3.0.113
updaternotifications.dll Adobe Updater Notifications Library 6.0.0.24 (BuildVersion: 1.0; BuildDate: BUILDDATETIME) 6.0.0.24
WRServices.dll WRServices Friday January 27 2012 13:22:12 Build 0.17112 0.17112
wu3d.dll U3D Writer 9.3.0.113
Required plug-ins:
Accented Edges 13.0
Adaptive Wide Angle 13.0
ADM 3.11x01
Angled Strokes 13.0
Average 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Bas Relief 13.0
BMP 13.0
Camera Raw 7.0
Chalk & Charcoal 13.0
Charcoal 13.0
Chrome 13.0
Cineon 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Clouds 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Collada 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Color Halftone 13.0
Colored Pencil 13.0
CompuServe GIF 13.0
Conté Crayon 13.0
Craquelure 13.0
Crop and Straighten Photos 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Crop and Straighten Photos Filter 13.0
Crosshatch 13.0
Crystallize 13.0
Cutout 13.0
Dark Strokes 13.0
De-Interlace 13.0
Difference Clouds 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Diffuse Glow 13.0
Displace 13.0
Dry Brush 13.0
Eazel Acquire 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Embed Watermark 4.0
Extrude 13.0
FastCore Routines 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Fibers 13.0
Film Grain 13.0
Filter Gallery 13.0
Fresco 13.0
Glass 13.0
Glowing Edges 13.0
Grain 13.0
Graphic Pen 13.0
Halftone Pattern 13.0
HDRMergeUI 13.0
IFF Format 13.0
Ink Outlines 13.0
JPEG 2000 13.0
Lens Blur 13.0
Lens Correction 13.0
Lens Flare 13.0
Liquify 13.0
Matlab Operation 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Measurement Core 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Mezzotint 13.0
MMXCore Routines 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Mosaic Tiles 13.0
Multiprocessor Support 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Neon Glow 13.0
Note Paper 13.0
NTSC Colors 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Ocean Ripple 13.0
Oil Paint 13.0
OpenEXR 13.0
Paint Daubs 13.0
Palette Knife 13.0
Patchwork 13.0
Paths to Illustrator 13.0
PCX 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Photocopy 13.0
Photoshop 3D Engine 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Picture Package Filter 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Pinch 13.0
Pixar 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Plaster 13.0
Plastic Wrap 13.0
PNG 13.0
Pointillize 13.0
Polar Coordinates 13.0
Portable Bit Map 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Poster Edges 13.0
Radial Blur 13.0
Radiance 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Read Watermark 4.0
Reticulation 13.0
Ripple 13.0
Rough Pastels 13.0
Save for Web 13.0
ScriptingSupport 13.0
Shear 13.0
Smart Blur 13.0
Smudge Stick 13.0
Solarize 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Spatter 13.0
Spherize 13.0
Sponge 13.0
Sprayed Strokes 13.0
Stained Glass 13.0
Stamp 13.0
Sumi-e 13.0
Targa 13.0
Texturizer 13.0
Tiles 13.0
Torn Edges 13.0
Twirl 13.0
Underpainting 13.0
Vanishing Point 13.0
Variations 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Water Paper 13.0
Watercolor 13.0
Wave 13.0
WIA Support 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Wind 13.0
Wireless Bitmap 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
ZigZag 13.0
Optional and third party plug-ins: NONE
Plug-ins that failed to load: NONE
Flash:
Mini Bridge
Kuler
Installed TWAIN devices: NONE
Maybe you are looking for
-
Unable to open 2 9509 switches at the same time in Cisco Device Manager
Dear Friends, There are a pair of MDS 9509 switches whose management addresses are 172.16.2.197 and 172.16.2.198. When we try to manage these Devices through Cisco device manager, the first device opens up without any problem, but when the second 950
-
How to authenticate userid and password of b2b user in a b2c portal
I am having a reqirement in B2C web portal , where in i have to create two input text fields which will accept userid and password ( the userid and password will be of b2b users)and button to logon and if i click on the logon button, it should take i
-
Passing data from PCUI application to BSP page
Hi, From CRM PCUI application, a BSP page is called for displaying a report. The behaviour of the report has to be different based on a data (field value) in the PCUI application. How can I pass the data from PCUI application to the BSP page? Thanks
-
How to Create Gateway Service for Individual Account with create Operation?
Hi All, I am new to the gateway service can you please guide me. Thanks, Prasaditha.
-
Error: Statement must appear within on/onClipEvent handler
I'm getting this error Scene=Scene1, Layer=Layer 3, frame=1, Line1 Statement must appear within on/onClipEvent handler shape.swapDepths(_root.getNextHighestDepth()); i'm using this code: shape.swapDepths(_root.getNextHighestDepth()); //shape is a mov