Adobe Photoshop CS3 Extended Activation Problem

Hi all, hoping someone can help me.
I have a legitimate hard copy of Adobe Photoshop CS3 Extended which was only recently taken out of its sealed package.
On installing and trying to activate I get an error. Now i am left with a window telling me "Registration Unsuccessful"
Any ideas how i can go about solving this? I legally own this copy and I need to use it and can't do with it deactivating.
Thanks in advance for any help given. It's very much appreciated!

Mordynak I am sorry but I find no software titles registered under the Adobe ID/e-mail address you used to post to this forum.  From this discussion it sounds like you have already utilized the process listed in Find your serial number quickly.
Please contact our support team directly at Contact Customer Care.  If this link still fails then I would recommend utilizing a different web browser as the current add-ons, security settings, add-ons may be preventing a chat session from being made available to you. 
If you continue to face difficulties then please update this discussion.

Similar Messages

  • Adobe Photoshop CS3 Extended freezes on startup under Windows 7 Ultimate 64-bit - No splash screen

    I installed my licensed copy of Adobe Photoshop CS3 Extended today as part of my install a bunch of software after a reinstall of Windows (due to viruses).  I did a completely fresh install of Windows 7 Ultimate 64-bit.  I've used Photoshop CS3 Extended for quite a while now so I know what to expect on startup but it was previously installed under Windows XP Professional (32-bit). Figured I would give Windows 7 a chance this time around.
    Google searches aren't turning up anything.  When I attempt to start the application, I get a window with the title "Adobe Photoshop CS3" (no "Extended" - I seem to recall the title changes later) and the toolbar appears.  However, no splash screen appears and no Product Activation wizard appears - the application simply freezes on an empty frame and a toolbar.  I've tried running Photoshop as Administrator (right-click, "Run As Administrator"), but nothing changed there.  I tried uninstalling and reinstalling.  I tried upgrading to CS3 10.0.1.  Nothing works.  The application simply freezes before it gets anywhere.
    I tried calling Adobe Support since this technically falls under installation issues but their phone support systems are down today.  Go figure.
    Edit:  I hooked into Photoshop with the Visual Studio debugger and every single thread is executing some variation of WaitForSingleObject() or WaitForMultipleObjects().  The main thread is "executing" somewhere in AdobeLM_libFNP.dll (at address 09619d81 - if I had debugging symbols for CS3, I could provide a function).  There are nine threads "running" at the point the freeze occurs - but all of them are technically suspended due to the functions they are executing - and one thread is in a suspended state.

    Log Name:      Application
    Source:        Application Hang
    Date:          7/17/2010 6:16:25 PM
    Event ID:      1002
    Task Category: (101)
    Level:         Error
    Keywords:      Classic
    User:          N/A
    Description:
    The program Photoshop.exe version 10.0.1.0 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel.
    Process ID: d0c
    Start Time: 01cb2616be79e36f
    Termination Time: 2
    Application Path: C:\Program Files (x86)\Adobe\Adobe Photoshop CS3\Photoshop.exe
    Report Id: 06f5fbff-920a-11df-9d69-001fd023417e
    Event Xml:
    <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
      <System>
        <Provider Name="Application Hang" />
        <EventID Qualifiers="0">1002</EventID>
        <Level>2</Level>
        <Task>101</Task>
        <Keywords>0x80000000000000</Keywords>
        <TimeCreated SystemTime="2010-07-18T01:16:25.000000000Z" />
        <EventRecordID>1615</EventRecordID>
        <Channel>Application</Channel>
        <Security />
      </System>
      <EventData>
        <Data>Photoshop.exe</Data>
        <Data>10.0.1.0</Data>
        <Data>d0c</Data>
        <Data>01cb2616be79e36f</Data>
        <Data>2</Data>
        <Data>C:\Program Files (x86)\Adobe\Adobe Photoshop CS3\Photoshop.exe</Data>
        <Data>06f5fbff-920a-11df-9d69-001fd023417e</Data>
        <Binary>430072006F00730073002D0074006800720065006100640000000000</Binary>
      </EventData>
    </Event>
    And, according to the Event Viewer, the "Binary" data translates to a zero-terminated Unicode string of "Cross-thread".
    My Visual Studio analysis was far more informative.  All threads are hung inside of WaitForSingleObject() and WaitForMultipleObjects() calls and the DLL in question appears to be FlexNet-related.  I did forget to mention that I also even manually started the FlexNet service in case, for some strange reason, Photoshop was waiting for it to start.  That also did not work.
    (And there is nothing in the Action Center control panel either despite the message saying there might be more information there.)
    Edit:  The timestamp above might be a little odd-looking.  I didn't originally see anything in Event Viewer until I clicked the first button to send an Error Report.  Mostly I just skipped that part of killing a process.

  • Adobe Photoshop CS3 Extended Trial

    Hi guys, I've recently downloaded Adobe Photoshop CS3 Extended. When I select the trial period for 30 days instead of buying the product, it says that Adobe cannot continue and it's having trouble loading the trial. I reinstalled it and restarted my computer, like it said, and nothing worked. Please help, I cannot afford Adobe Photoshop CS3 Extended right now, and I do not support piracy at all.

    I've tried to install the program from a different directory, I think my windows installer is crashing every time i try to install it, maybe I find a working hotfix for it.
    I followed these steps when i tried to install ps:
    http://666kb.com/i/b1qwvm0mq1zs8iekm.jpg
    First I downloaded it to C:~~/Downloads (1.)
    Then I extracted this file to C:~/Desktop (2.)
    Afterwards I got these files (3.)
    After clicking on setup.exe this window (4.) appears and disappears right after
    Danke für die bisherige Hilfe
    aus der Alpenrepublik
    Fabs
    /edit:
    To unregister and register the msi hasn't solve my problem.
    Now I am trying to run the sfc /scannow command.

  • Adobe Photoshop CS3 Extend Error

    I had to re install Adobe Photoshop CS3 Extend but now every time I try to start it, it errors out withe the following:
    "Could not load the user measurement data point presets file because the file name was not valid."
    and "Could not load the user measurement scale presets file because the file name was not valid."
    Any assistance would be appreciated. Thanks!

    (no reinstalling doesn't reset the preferences...) :)

  • Adobe Photoshop CS3 Extended installed but not working

    Adobe Photoshop CS3 Extended was added to my computer when I bought it in Thailand.
    Now (I am no longer in Thailand) I want to use it but I can't seem to open/do anything.
    Even when asking for help with the 'Help' button it states that "There was an error in initializing the Adobe Help application. You may need to re-install the applicaiton and the Help componen".
    How do I do this? Or am I missing something?
    Thanks in advance for the help!
    Eline

    Haha... I like the honesty!
    I was in bad need for a computer and went to one of those fancy, big shopping malls recommended to me by a couple of friends. I didn't even know I had Adobe Photoshop until today. I am not sure I really got screwed or things just work differently. The computer is a little strange... (I can write in Thai สกร่ฟส กส่ฟกส า่ฟส ่ if I would like to) but so far it's ben okay.
    Anyways, what would you suggest I do Mylenium?

  • Problem Reading Adobe Photoshop CS3 Extended In Windows

    I have Windows 7 and Photoshop CS3 Extended; can't read .psd file; error says not a supported file type; need to work with layers. When installed, received a Successful message upon installation. A solution to reading .psd files in Windows?

    Thanks to both of you for responding.  The files I am referring to are loaded to my C drive from ADOBE PHOTOSHOP CS3 "CLASSROOM IN A BOOK" tutorial.  On the cover, it says "The official training workbook from Adobe Systems".  I don't know what to do at this point.  I'm ok with Html. Just need photoshop knowledge added and understand usde of .psd files provides a means to work with layering.  Any suggestions?

  • Adobe Photoshop CS3 Extended on Windows XP Professional

    Topic: Selecting
    I have been using Photoshop Elements 4 until I just purchased Photoshop CS3 Extended. In Photoshop Elements 4 there is a selection brush, enabling you to make pixel by pixel selection (if desired). There seems to be NO counterpart in CS3 - - which seems impossible for so powerful a program. In that most of my work involves selecting very precise points of 1 or 2 pixels, how can this be done?
    Please help.
    Thank you

    Dave Milbut:
    Thanks so much for responding . . but, unfortunately does NOT work again! I did exactly as you suggested in that I made a selection fir so that I could get a quick mask. When I double-clicked on quick mask in the tools pallet, NO options appear that say "Paint on selections" nor "paint on mask". The options is get are "Color indicates Mask Area or Selected area" and you have to chose one. The only thing you are actually choosing is whether you want the color to appear on the mask you chose or inversely to appear on the remainder of the object. The "black" brush remains the same and does not change.
    If I do not learn how to make minute selections (so that I will be able to act on only tiny tiny areas) I will not be able to use this program after spending a million dollars for it. It looks like Adobe could make something so fundamental (available in Elements) available here.
    Could you help me further . . . PLEASE !
    Thank you.

  • Error "Licensing for this product has stopped working" when starting Adobe Photoshop CS3 Extended- XP Pro AMD; 2GB RAM

    I have exhausted all known options thus far.
    I started the Flexnet Licensing Service and restarted the system but the message continues to come up when lanching PS CS3 extended
    After restarting computer the Flexnet  Licensing Service stops again and goes into Manual mode. This also happens after a few minutes without restarting.
    I also downloaded the Flexnet Licensing Recovery Kit from Adobe Support but the file stops after saying  "please wait for a few moments.. ?"
    I changed the setting as discribed for the Flexnt folder but the message continues to come up when PS Extended CS3 is launced.
    http://kb2.adobe.com/cps/401/kb401528.html
    What else is there to do. Please help me as what I can do so I can continue to use Photoshop CS3 Extended.
    Thank you

    I downloaded the clean Script file and followed the instructions from what the Clean Script read Me file described.  The first step said to deactivate. Although I was not able to deactivate because of my original message, I followed the remaining steps.
    After using the Clean Script and uninstalling Photoshop CS3 Extended and re-installing it I re-booted my computer. I also deleted the CS3 Application data files.
    When I installed PS CS3 Extended the installer does not ask for the serial number on all attemps. I bought a registered copy of PS CS3 Extended. Is there another way to approch this licensing error.
    Thanks.

  • Adobe Photoshop CS6 Extended Activation Issue

    After installing Adobe Photoshop CS6 Extended with the Serial Number, it became Trial version. Telling me to insert Serial Number every so often. Any Solution?

    Got Light? I believe you have already responded to the correct thread regarding this difficulty at http://forums.adobe.com/thread/1087970.

  • Adobe Photoshop CS5 Extended Installation Problem

    I tried installing Adobe Photoshop CS5 Extended from the CD on Mac OS X Version 10.6.8 but installer kept unexpectedly quitting. Has anyone else experienced this as well, if so how did you fix it? Thanks!

    It didn't work for the new user account either.
    The error message is:

  • Student version of Adobe Photoshop CS3 Extended version question!

    My school is now offering the student version of CS3 Extended. Is there any difference at all in the student version versus a full retail version? Any help is appreciated!!!!!!

    If history is any indicator, the educational version should be exactly the same as the commercial version.
    http://kb.adobe.com/selfservice/viewContent.do?externalId=kb402371
    "Many Adobe products have versions created especially for the Education market. The Education versions of Adobe products are fully functional and identical to the retail versions, although there might be differences in packaging or marketing."
    "For example, sometimes retail products include promotional software (such as free fonts or clip art) not included with the Education version. Additionally, because Education products are already discounted, they may not qualify for other pricing discounts offered to non-Education customers."Oh, and before I forget:

  • Adobe Photoshop CS3 and Leopard problem changing number values in the tools

    I know that Adobe has mentioned on their site that this is a known problem and that the fix is going to come from a Leopard update. I have not seen anything on this problem from the Mac side so I am wondering when a fix can likely be expected. The Adobe link is http://www.adobe.com/support/pdfs/PhotoshopCS3_LeopardIssue.pdf
    Any clue?

    Welcome to the Apple Discussions!
    This is a user-to-user forum, so no one here works for Apple. None of us have any idea what they have running behind the scenes. I'm afraid you're just going to have to wait and see like the rest of us. It's against the Terms of Use of the Apple Discussions to speculate about unannounced or unreleased products, but the Macworld Expo starts in San Francisco in a little more than two weeks. In the past, Apple has released software updates at the same time as the expo to support new software and hardware. No one here can speculate if this will include the update you're looking for, however.
    -Doug

  • Problem upgrading from Photoshop CS3 extended version, to CS4 standard

    I own of Adobe Photoshop CS3 extended, and I'm trying to upgrade to CS4 and CS5 of which are standard additions. My serial number for my CS3 extended is not working when I input it for the installation on CS4. What do I need to do.

    800-833-6687
    Monday—Friday, 5am—7pm PT
    or
    866-772-3623
    Or try a chat session
    Contact Customer Care
    My  notes are a few months old, and I should let you know I'm just a user volunteering my time in the forums, not Adobe Staff.
    The good news is that they do show up to lend a hand.
    Gene

  • Adobe Photoshop CS3 crashing on start-up

    When starting Photoshop CS3, I can get all the way to the "Initializing shared components" message before the program crashes and has to close. It does this during every start-up. The only major changes I made before the problem began was I uninstalled a Microsoft Office trial version, and also installed Vista Service Pack 1. Does anyone know of a way to fix it?
    System details:
    Microsoft Windows Vista Home Premium Service Pack 1 (32 bit)
    1GB RAM
    Adobe Photoshop CS3 Extended V.10.0

    Try resetting your preferences as described in the FAQ.
    http://www.adobeforums.com/webx/.ef4a07f/1
    You either have to physically delete (or rename) the preference files or, if using the Alt, Ctrl, and Shift method, be sure that you get a confirmation dialog.
    This resets all settings in Photoshop to factory defaults.

  • Adobe Photoshop CS3 Registration screen blank and unresponsive,

    I just installed Adobe Photoshop CS3 Extended Version, and was eager to use it when I got the registration screen...and it froze.
    It just blanks out after selecting "Do Not Register" and "Register Later"
    I don't know how to fix it...can you guys help me?
    My computer's hardware is:
    AMD Athlon 64 X2 Dual Core Processor 4200+
    Radeon X800 GPU
    2 Gigs of RAM
    110 gigs of freespace
    Using Microsoft XP SP3
    Let me know if you need any other information.

    > and as the only way another user could reply is if they had that EXACT problem and also had a solution,
    I've noticed this message from you several times, John. Often in cases like this where there is a possibility that another user has had the exact same problem, and thus might have an answer.
    I suggest that you shorten your message to "You may need to contact Adobe for help, and the following two lines" which will seem less naggy.

Maybe you are looking for

  • Timecode error in batch capture

    I've searched this problem but still haven't found an answer. When I batch capture, I get a "Timecode error" and on about half the clips I logged I have to cancel out of the capture. some work,some don't. It's not a problem with the pre-roll at the b

  • Best option for Asynchronous method invocation? JMS or Pure Java Thread

    Hi, We've a swing based Client application which is supposed to run with a server in J2EE environment. Some process like Search etc are very time consuming. So we are going for asynchronous process. Now the question is to find a best option for this.

  • Comparision Report between instances

    Pls help on how to generate comparision report between instances. We are on 11.5.10 and i have observed that comparision report takes input which is the extract from the same instance. In 11.5.10, is it possible to compare setup data of source and ta

  • Airport interferes with magic mouse

    Using mac mini: At location 1 via airport and ADSL: the magic mouse jerks around, loses link, stalls. Restart fixes for a few minutes, then it begins again. Keyboard jams too. Testing location 1: turning off airport everything works, but of course ca

  • Mac Pro (early 2008) cannot startup

    Today, I shut down my Mac Pro (early 2008) for about two hours and now it just refuses to startup. This is the symptom: Power-on LED illuminates when power button is pressed and fans spin continuously but there is no boot tone or video Apple Service