Adobe Photoshop CS5.1 won't start on my computer

Adobe Photoshop CS5.1 won't start on my computer I use windows XP.
Whenever I try to open the Photoshop I get a message "Adobe Photoshop CS5.1 has encountered a problem and needs to close. We are sorry for the inconvenience."
and at the bottom of the message "to see what data this error report contains, click here.
so I clicked, and that is what I got:
Error signature:
AppName: photoshop.exe
AppVer: 12.1.0.0
ModName: scriptingsupport.8li
ModVer: 10.0.0.0
Offset: 000d1a2e
I tried removing the program and re-installing, the same thing happened.
I would appreiciate any help.
Thanks.

Lalala8989898989 wrote:
AppName: photoshop.exe
AppVer: 12.1.0.0
ModName: scriptingsupport.8li
ModVer: 10.0.0.0
Offset: 000d1a2e
The ScriptingSupport.8li that comes with Photoshop CS5.1 should have the module version 12.1.0.0 as well.
It sounds as if you have done something where you have mixed modules from an older version of Photoshop (CS3) into those that Photoshop CS5 is enumerating during startup.
Did you, by chance, copy the entire contents of a folder (e.g. plug-ins or scripts) and get extra files you didn't intend?
Have you set an Extra plug-ins folder up to point to the plug-ins for an earlier version of Photoshop?
Mixing up versions of Photoshop is a no-no.
You may want to start by clearing your Photoshop preferences... Press and hold Control - Shift - Alt immediate after cold-starting Photoshop. If you're quick enough, and you have to be VERY quick to get the keys down, it will prompt you to confirm deletion of the preferences it already has set up, which will then cause it to use defaults.
-Noel

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