Adobe Photoshop CS5 Error
Hi
I am getting the following error message with Adobe Photoshop CS5, "The application Adobe Photoshop CS5 can't be opened" - 120. Can anybody help me with this error?
Thanks
Paul
Hi Paul, because the forum you originally posted in is for beginners trying to learn the basics of Photoshop, I moved your question to the Photoshop General Discussion forum, where you'll get more specialized help.
To help others help you, please read through this article and provide any additional relevant details.
Similar Messages
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Adobe Photoshop cs5 error "0xc0000001d"
i have a problem Adobe Photoshop cs5 error "0xc0000001d"
and how to fix it? how i can fix it and why i have this error?
Giorgi Siphrashvili
Financial expert
[personal info removed]That's just a generic crash signature. You will have to provide system information and crash details:
Working with your Operating System’s Tools
And please don't spam the forum.
Mylenium -
errore 6 in Adobe Photoshop C5
update by downloading the files directly and then applying them:
pre cc updates: http://www.adobe.com/downloads/updates/ -
Right, so this guy Andy posted this
1. Choose Start > Computer > Organize > Folder And Search Options, and then click the View tab.
2. In the Advanced Settings section, deselect the Use Sharing Wizard (Recommended) option and click OK.
3. Navigate to \Program Files\Common Files\Adobe\.
4. Right-click the Adobe PCD folder and choose Properties.
5. In the Attributes section, deselect Read-Only, click Apply, and then click OK.
6. In the Security tab, make sure that Administrators and System are listed and permissions for security are set to Full Control. If not, do the following:
1. Click Edit.
2. If the User Account Control (UAC) elevation prompt appears, then follow the instructions to accept it.
3. Make the necessary changes.
7. Click Advanced.
8. In the Owner tab, click Edit and accept the UAC elevation prompt if it appears.
9. In the Change Owners Section, click Administrators.
10. Select the Replace Owner On Subcontainers and Objects option and then click Apply.
11. In the Permissions tab, click Edit and accept the UAC elevation prompt if it appears.
12. Select Replace Permission Entries On All Child Objects With Entries Shown Here That Apply To Child Objects.
13. Click OK and Yes until you have closed the FLEXnet Properties dialog box.
14. Launch your Adobe application.
And i tried it,
But it doesn't work. i'm still getting the error 16. Any suggestions?Sebianoti, do you realize the above image doesn't even say whether you're running Windows 7 or Vista? Now I know, because I'm very familiar with the formatting of that dialog, that it's Windows 7, but please do try to be more complete with your answers.
Keep in mind this is a user help forum, in which those of us with a little spare time try to help people with problems. We don't have crystal balls and we don't know your system, what you're seeing, or what you expect.
Can you recite (or capture) the exact wording of the error message you are seeing, and describe exactly when you're seeing it? Error 16 in Windows itself implies ERROR_CURRENT_DIRECTORY, "The directory cannot be removed", which makes little sense in terms of what Photoshop normally is doing.
Have you tried running Photoshop as Administrator?
-Noel -
I recently did a system update and installed Yosemite on my Mac. Now I am unable to open CS5 at all. The error message I get is this: "To open Adobe Photoshop CS5.1, you need to install legacy Java SE 6 runtime." I have tried downloading this and it still gives me the same mess
In the details it is mentioned that it is an outdated version of Java.
Is this a security risk that i need to live with to get CS5 to run with Yosemite?
Also i need to reject messages from Java in the future about updates, or not?
thx for any input -
Hello!
I've had the student version of the Adobe Creative Suite 5.5 Design Premium software for several years now.
When I received my Windows 8 computer I installed the software with no issue.
Last week when I tried opening Photoshop I get the following error: "Adobe Photoshop CS5.1 has stopped working.A problem caused by the program to stop working correctly. Windows will close the program and notify you if a solution is available."
I deactivated and uninstalled the entire Creative Suite then reinstalled it. I am able to open the other programs, but still receive the same message for Photoshop.
What can I do?I found the issue was with the Nik Filters I was using. The filters were messing with Photoshop's initializing. I uninstalled and reinstalled the filters and now Photoshop works like a charm.
It appears this forum is dead?!
Thankfully, I was able to troubleshoot on my own and figured out the problem... -
hi.
how do i overcome the error"we are unable to start your subscription for Adobe Photoshop CS5.1 Extended Subscription Edition"?????????If this is your first time launching the software while receiving this error message I would recommend contacting our support team. For the best assistance, I recommend our chat support at http://adobe.ly/yxj0t6. Our chat representatives can provide a personalized experience to resolve the issue you have described.
-
Error: Adobe Photoshop CS5 has stopped working (Windows 7)
Photoshop started throwing this error message yesterday out of the blue, I've no idea what, if anything, on my computer has changed to cause it to happen - it's been working uninterrupted for over a year.
I've tried a few things mentioned in other posts and on other forums (removing possible problem fonts, renaming plugins) but my problem seems to be slightly different - Photoshop crashes as soon as it's finished loading, not when opening a file or an image, so I can't get into any menus to disable OpenGL, filters, or change any settings.
That also means that I can't deactivate Photoshop, and I can't uninstall it because Adobe Application Manager throws the same error. Illustrator CS5 now also throws the same error when I start it.
The event log error for Adobe Photoshop is;
Faulting application name: Photoshop.exe, version: 12.0.4.0, time stamp: 0x4d9d8cbc
Faulting module name: amtlib.dll, version: 3.0.0.64, time stamp: 0x4b600781
Exception code: 0xc0000417
Fault offset: 0x0007c696
Faulting process id: 0x1acc
Faulting application start time: 0x01cfc82200ce8c71
Faulting application path: C:\Program Files\Adobe\Adobe Photoshop CS5\Photoshop.exe
Faulting module path: C:\Program Files\Adobe\Adobe Photoshop CS5\amtlib.dll
Report Id: 428029d6-3415-11e4-bf71-9cb70d00e8b9
The event log error for Adobe Illustrator is;
Faulting application name: Illustrator.exe, version: 15.0.0.399, time stamp: 0x4bad3bbf
Faulting module name: amtlib.dll, version: 3.0.0.64, time stamp: 0x4b600781
Exception code: 0xc0000417
Fault offset: 0x0007c696
Faulting process id: 0x1428
Faulting application start time: 0x01cfc82638156214
Faulting application path: C:\Program Files\Adobe\Adobe Illustrator CS5\Support Files\Contents\Windows\Illustrator.exe
Faulting module path: C:\Program Files\Adobe\Adobe Illustrator CS5\Support Files\Contents\Windows\amtlib.dll
Report Id: 9534df09-3419-11e4-bf71-9cb70d00e8b9
The event log error for Adobe Application Manager (when trying to uninstall) is;
Faulting application name: PDApp.exe, version: 1.0.175.0, time stamp: 0x4b91830a
Faulting module name: adobe_oobelib.dll, version: 1.0.0.65, time stamp: 0x4b866450
Exception code: 0xc0000417
Fault offset: 0x00043dea
Faulting process id: 0x1ff0
Faulting application start time: 0x01cfc825396b0755
Faulting application path: C:\Program Files\Common Files\Adobe\OOBE\PDApp\core\PDApp.exe
Faulting module path: C:\Program Files\Common Files\Adobe\OOBE\PDApp\LWA\adobe_oobelib.dll
Report Id: 80a5dc63-3418-11e4-bf71-9cb70d00e8b9
I'm hoping to stop short of having to reinstall windows, that's looking like the only solution at the moment. Any help would be greatly appreciated!DXDiag information;
System Information
Timeofthisreport:9/4/2014,11:48:55
Machinename:ID_45863
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SystemManufacturer:DellInc.
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WindowsDir:C:\windows
DirectXVersion:DirectX11
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D3D9 Overlay: Supported
DXVA-HD: Supported
DDraw Status: Enabled
D3D Status: Enabled
AGP Status: Enabled
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D3D9Overlay:Supported
DXVA-HD:Supported
DDrawStatus:Enabled
D3DStatus:Enabled
AGPStatus:Enabled -
Keep getting "There was an error downloading this product" when I try to download updates to Adobe Photoshop CS5? Uninstalled and re-installed program but still won't download updates? I have a Mac Book OS X Version 10.9.5.
If you're trying to update through the Help menu > Updates, you should know that the Adobe auto updater in CS5 and earlier versions is an unmitigated, monumental piece of cr@p. It Is totally unreliably and fails in one or another of a great variety of ways.
Adobe began to get their act together as of CS6, with which I'm staying for exactly the same reason you are staying with CS5.
One has to update manually, by looking for, downloading and applying any and all applicable updates, including the Adobe Camera Raw plug-in which comes separately.
If the latter is what you've been doing, you need to let us know where you are trying to download the update from, what browser you are using to attempt to effect the download, and what platform you are in.
You also need to disable any and all virus protection, and make sure you are not behind any active software or hardware Fire Wall.
This is the URL for Photoshop Macintosh updates:
Adobe - Photoshop : For Macintosh
and for Windows:
Adobe - Photoshop : For Windows
Next time, please be substantially more informative, rather than plaintive or narrative (see next post). You are not addressing Adobe here.
Thank you. -
Error during CS5 install: Adobe Photoshop CS5 Core requires a UI parent
I was trying to install Ps CS5 and the following erros message was shown.
WARNING: The payload: Adobe Photoshop CS5 Core {7DFEBBA4-81E1-425B-BBAA-06E9E5BBD97E} requires a UI parent with following specification:
Family: Photoshop
ProductName: Adobe Photoshop CS5 Core_x64
This parent relationship is not satisfied, because this payload is not present in this session.
What can I do?This sounds like something for Adobe Tech Support:
https://helpx.adobe.com/adobe-connect/kb/connect-chat-support.html
This takes time, but it usually worth it. You may find yourself chatting (via keyboard) with someone in India, but they have always helped me in situations like yours.
Good luck. -
Error al iniciar Adobe Photoshop CS5
Hola a todos,
Instale el Adobe Photoshop CS5 en mi equipo al pie de la letra correctamente, mi equipo cumple con los requisitos para la aplicacion, inicia todas las aplicaciones que venian en el pack (Adobe Bridge CS5, Adobe Extension Manager CS5, Adobe Device Central CS5) exceptuando el Adobe Photoshop CS5
Mi problema es el siguiente:
Al iniciar el programa me sale el siguiente aviso: La aplicacion no se ha podido inicializar correctamente (0xc000001d)
¿Que puedo hacer?Hola a todos,
Instale el Adobe Photoshop CS5 en mi equipo al pie de la letra correctamente, mi equipo cumple con los requisitos para la aplicacion, inicia todas las aplicaciones que venian en el pack (Adobe Bridge CS5, Adobe Extension Manager CS5, Adobe Device Central CS5) exceptuando el Adobe Photoshop CS5
Mi problema es el siguiente:
Al iniciar el programa me sale el siguiente aviso: La aplicacion no se ha podido inicializar correctamente (0xc000001d)
¿Que puedo hacer? Tengo el mismo problema que Andres y me urge utilizarlo favor de mandarme la respuesta a [email protected]
Mil gracias -
Adobe Photoshop CS5 sometimes shuts down unexpectedly.
After starting Adobe Photoshop CS5 (without selecting any photo) I enter: file>automatic>photomerge.
The result is an error message: Adobe Photoshop CS5 stopped working.
After that Adobe Photoshop CS5 shuts down.
I am using a Samsung PC, Intel Core i5 2410M cpu, Windows 7 Home 64 bits, 4 GB.
I re-installed the software but the error remains.Thanks all for your help. I have done a lot of tests wich RAM changes:
I have 2 Banks with each have 2 slots (Bank 0/0, Bank 0/1, Bank 1/0, Bank 1/1). In each Slot is a 4 GB Module. All works fine to 12 GB RAM, but as soon I put a module in Bank 1/1, Photoshop (and only Photoshop) crashes with a kernel panic. All my other programs (Adobe Premiere 5.5, Avid Media Composer 6, Apple Final Cut Pro X, aso.) works fine.
So there are only 2 options: Bank 1/1 is corrupt because it is with each module (so the Modules works fine, I think), and therefor the Motherboard is corrupt, or Photoshop has a problem with over 12 GB RAM. Because I have no other machine with more then 12 GB RAM, I have attached a link with my test-file. It's only a simple file, and you need only to add 3-5 more text layers. If that works on other machines with 16 GB RAM, my motherboard is corrupt.
Testfile: http://www.xtana.eu/x3rr5879/TEST400.psd.zip
Thanks again for all your help.
Hans -
Sequencing Adobe Photoshop CS5 on Windows 7 64bit
Hello
am sequencing the Adobe Photoshop CS5 on Windows 7 64bit build, The installation had ended with Exit Code: 6 - Silent workflow completed with errors.
The error summary log is as shown below
Exit Code: 6
-------------------------------------- Summary --------------------------------------
- 0 fatal error(s), 6 error(s), 3 warning(s)
WARNING: OS requirements not met for {667C8B6C-3EAF-4646-A8EC-D85CCC4D3D84}
WARNING: OS requirements not met for {7DFEBBA4-81E1-425B-BBAA-06E9E5BBD97E}
WARNING: 1 ARKServiceControl::StartService: Service not started/stopped SwitchBoard. Current State: 0 Exit Code: 0 Service Specific Exit Code: 0
ERROR: 548 Unable to move file at "C:\Program Files (x86)\Common Files\Adobe\Installers\adobeTemp\{2EBE92C3-F9D8-48B5-A32B-04FA5D1709FA}\_497_ecaa88f7fa0b f610a5a26cf545dcd3aa" to "C:\Windows\System32\Macromed\Flash\FlashPlayerTrust\AdobeXMPFileInfoCS5.cfg" Error 3 The system cannot find the path specified.
ERROR: 548 Command ARKMoveFileCommand failed.
ERROR: 548 Unable to delete file copy at "C:\Windows\System32\Macromed\Flash\FlashPlayerTrust\AdobeXMPFileInfoCS5.cfg" Error 2 The system cannot find the file specified.
ERROR: 548 Error rolling back command ARKMoveFileCommand
ERROR: The following payload errors were found during install:
ERROR: - Adobe XMP Panels CS5: Install failed
but when am installing it normally on the same build it installs successfully without any errors.
does any one tried to sequence photoshop CS5 application?
Please suggest your valuable inputs on this?
Regards,
SrikanthLooks like the first two warnings are security level warnings meaning that your silent install will not grant the correct security level for what ever reason. I suspect it needs admin level maybe?
Here is a link. Read #8 as it has to do with silent installs. The log will give you more hints on what you did wrong.
http://kb2.adobe.com/cps/829/cpsid_82942.html -
Failed to install Adobe Photoshop CS5.1 on Windows 7 64bit
I get these errors pop up when i tried to install it on my 64bit Windows 7 laptop. I searched for many solutions online, but none worked for me, so I hope that someone can help me to solve this problem
- 0 fatal error(s), 64 error(s), 62 warning(s)
WARNING: DW031: Payload:{3F023875-4A52-4605-9DB6-A88D4A813E8D} Camera Profiles Installer 6.0.0.0 has been updated and has been selected for repair. The patch {A189C479-C7CD-4E08-8CCF-D999B68C0C71} Camera Profiles Installer_6.3_AdobeCameraRawProfile6.0All 6.3.0.0 will be uninstalled now.
WARNING: DW031: Payload:{3F023875-4A52-4605-9DB6-A88D4A813E8D} Camera Profiles Installer 6.0.0.0 has been updated and has been selected for repair. The patch {A189C479-C7CD-4E08-8CCF-D999B68C0C71} Camera Profiles Installer_6.3_AdobeCameraRawProfile6.0All 6.3.0.0 will be uninstalled now.
----------- Payload: {08D2E121-7F6A-43EB-97FD-629B44903403} Microsoft_VC90_CRT_x86 1.0.0.0 -----------
ERROR: Error 1935.An error occurred during the installation of assembly component {43CC1B37-B20C-3EBC-9C04-F809989E4FD3}. HRESULT: 0x8007054F.
ERROR: Install MSI payload failed with error: 1603 - Fatal error during installation.
MSI Error message: Error 1935.An error occurred during the installation of assembly component {43CC1B37-B20C-3EBC-9C04-F809989E4FD3}. HRESULT: 0x8007054F.
WARNING: DW036: Payload cannot be installed due to dependent operation failure
----------- Payload: {D1B83970-7269-48BE-8B0E-5120D9327E52} Adobe Player for Embedding 3.1 3.101.0.0 -----------
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
----------- Payload: {E5DD149F-8370-48F9-A32C-2E3DC776CFFB} AdobeJRE 1.6.0.0 -----------
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
----------- Payload: {A189C479-C7CD-4E08-8CCF-D999B68C0C71} Camera Profiles Installer_6.3_AdobeCameraRawProfile6.0All 6.3.0.0 -----------
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
----------- Payload: {7EABC54B-02C3-4DA1-9EB4-974CE7414066} AdobeHelp 3.4.0.0 -----------
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
----------- Payload: {9158FF30-78D7-40EF-B83E-451AC5334640} Adobe Photoshop CS5.1 Driver 12.1.0.0 -----------
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
ERROR: DW050: The following payload errors were found during install:Versions 8, 9 & 10 will work on W7 64bit,
The only download available is for the current version PSE11
http://www.adobe.com/cfusion/tdrc/index.cfm?product=photoshop_elements&loc=us&PID=2159997 -
Printing from Adobe Photoshop CS5 on a HP Color Laserjet CP5225 printer
Hi
When I want to print something out from Photoshop CS5 on my printer I get this error.
PCL XL Error
Subsystem: KERNEL
Error: IllegalOperatorSequence
File name: derived_scr/1x55.ndbg.kernel.c
Line number: 1820
My windows system is Windows xp proffesional with servicepack 3.
If I print out from other program I don´t get any errors.
This is a new printer and before I got this I had a HP Color Laserjet CP5225 and there were no
problems printing out from Adobe Photoshop CS5.
I really hope someone can help my quickly because I have some tickets I have to print out for tomorrow.
Kind regardsYou posted in the wrong forum, and an admin moved it for you.
Unfortunately the error is from the printer driver, not Photoshop.
Assuming you're using the latest version of Photoshop (12.0.4 or 12.1), you need to contact HP for an updated driver to fix their bugs.
(if you don't have the latest version - go update now)
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