Adobe Photoshop CS5 Subscription Failure
Hi there.
I'm trying to install Adobe Photoshop CS5 on my laptop and every time, after installing the product and entering the serial number, the process fails and tells me 'We are unable to start your subscription for Adobe Photoshop CS5 Subscription Edition.'
It then asks me to relaunch the product and do the installation process again. I have tried this numerous times and it keeps saying the same thing.
Please help!
Follow the steps mentioned in the link below, Check your host file for any unwanted enteries.
http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-i ssues.html.
Please let us know if this works.
Regards,
Ashutosh
Similar Messages
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Unable to start subscription service for Adobe Photoshop CS5
Hi there.
I'm trying to install Adobe Photoshop CS5 on my laptop and every time, after installing the product and entering the serial number, the process fails and tells me 'We are unable to start your subscription for Adobe Photoshop CS5 Subscription Edition.'
It then asks me to relaunch the product and do the installation process again. I have tried this numerous times and it keeps saying the same thing.
Please help!Best contact Adobe Customer Support; start from http://helpx.adobe.com/contact.html
[topic moved to Downloading, Installing, Setting Up forum] -
hi.
how do i overcome the error"we are unable to start your subscription for Adobe Photoshop CS5.1 Extended Subscription Edition"?????????If this is your first time launching the software while receiving this error message I would recommend contacting our support team. For the best assistance, I recommend our chat support at http://adobe.ly/yxj0t6. Our chat representatives can provide a personalized experience to resolve the issue you have described.
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how to fix "We are unable to start your subscriptions for adobe Photoshop CS5.1 Extended. Subscriptions edition" please heelp
Hi migliii,
I found a few solutions mentioned in this discussion thread Adobe photoshop cs5 extended installation error (Mac); Inconsistency in installer database. If you are unable to resolve your problem still, I'd suggest that you contact Customer Support (http://www.adobe.com/aboutadobe/contact.html). Use any of the options on this page to get in touch with a customer support person.
Thanks,
Preran -
I installed adobe photoshop cs5.1 and so far the installation worked. Entering my key and running photoshop for the first time worked. Upon closing photoshop and reopening photoshop, it asks for internet access again and says it needs to be activated and the screen stays there. The software is stuck that it must be activated and can't be used.
A extra few details. The hosts file is basically empty other than the default windows stuff. The network is filtered through a cisco ironport and this can't be changed. As far as proxy goes, there isn't one configured in windows. My browser does have internet access but it is filtered.
I think my question is how do I check the subscription is valid?d1235234 can you please confirm that you are still installing Photoshop CS5? All point product subscriptions were converted over a year ago to Creative Cloud point product memberships. You should be able to utilize the directions listed at Install and update apps - https://helpx.adobe.com/creative-cloud/help/install-apps.html if this is the case.
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we are unable to start your subscription for adobe photoshop cs5.1 extended subscription edition for mac
For the best assistance, I recommend our chat support at http://adobe.ly/yxj0t6. Our chat representatives can provide a personalized experience to resolve the issue you have described.
-
Unable to activate adobe photoshop cs5.1 subscription edition
So i try to open photoshop and this window comes up saying that i have to activate adobe photoshop cs5.1 subscription edition but then it keeps say to "please connect to the internet, then press continue" even though my internet is working PERFECTLY, i click continue and then a few mintues later it says the same thing all over again?? help!
d1235234 can you please confirm that you are still installing Photoshop CS5? All point product subscriptions were converted over a year ago to Creative Cloud point product memberships. You should be able to utilize the directions listed at Install and update apps - https://helpx.adobe.com/creative-cloud/help/install-apps.html if this is the case.
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Subscription for Adobe Photoshop CS5 Extended Subscription Edition
Why does it say "We can not start subscription for Adobe Photoshop CS5 Extended Subscription Edition"?
I have closed it and restarted it, but it constantly comes up after I have pressed the serial number and my e-mail.
What's wrong?contact adobe support: http://helpx.adobe.com/contact.html
-
Failed to install Adobe Photoshop CS5.1 on Windows 7 64bit
I get these errors pop up when i tried to install it on my 64bit Windows 7 laptop. I searched for many solutions online, but none worked for me, so I hope that someone can help me to solve this problem
- 0 fatal error(s), 64 error(s), 62 warning(s)
WARNING: DW031: Payload:{3F023875-4A52-4605-9DB6-A88D4A813E8D} Camera Profiles Installer 6.0.0.0 has been updated and has been selected for repair. The patch {A189C479-C7CD-4E08-8CCF-D999B68C0C71} Camera Profiles Installer_6.3_AdobeCameraRawProfile6.0All 6.3.0.0 will be uninstalled now.
WARNING: DW031: Payload:{3F023875-4A52-4605-9DB6-A88D4A813E8D} Camera Profiles Installer 6.0.0.0 has been updated and has been selected for repair. The patch {A189C479-C7CD-4E08-8CCF-D999B68C0C71} Camera Profiles Installer_6.3_AdobeCameraRawProfile6.0All 6.3.0.0 will be uninstalled now.
----------- Payload: {08D2E121-7F6A-43EB-97FD-629B44903403} Microsoft_VC90_CRT_x86 1.0.0.0 -----------
ERROR: Error 1935.An error occurred during the installation of assembly component {43CC1B37-B20C-3EBC-9C04-F809989E4FD3}. HRESULT: 0x8007054F.
ERROR: Install MSI payload failed with error: 1603 - Fatal error during installation.
MSI Error message: Error 1935.An error occurred during the installation of assembly component {43CC1B37-B20C-3EBC-9C04-F809989E4FD3}. HRESULT: 0x8007054F.
WARNING: DW036: Payload cannot be installed due to dependent operation failure
----------- Payload: {D1B83970-7269-48BE-8B0E-5120D9327E52} Adobe Player for Embedding 3.1 3.101.0.0 -----------
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
----------- Payload: {E5DD149F-8370-48F9-A32C-2E3DC776CFFB} AdobeJRE 1.6.0.0 -----------
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
----------- Payload: {A189C479-C7CD-4E08-8CCF-D999B68C0C71} Camera Profiles Installer_6.3_AdobeCameraRawProfile6.0All 6.3.0.0 -----------
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
----------- Payload: {7EABC54B-02C3-4DA1-9EB4-974CE7414066} AdobeHelp 3.4.0.0 -----------
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
----------- Payload: {9158FF30-78D7-40EF-B83E-451AC5334640} Adobe Photoshop CS5.1 Driver 12.1.0.0 -----------
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
ERROR: DW050: The following payload errors were found during install:Versions 8, 9 & 10 will work on W7 64bit,
The only download available is for the current version PSE11
http://www.adobe.com/cfusion/tdrc/index.cfm?product=photoshop_elements&loc=us&PID=2159997 -
I RAN ADOBE SUPPORT ADVISER AND IT SAID
cpsid_90243r4: Error DW020 or DW050 occurs during installation - Creative Suite 5.5, Flash CS5.5, Flash Builder 4.5
My laptop's running on windows vista home premium, sp2,32bit
Intel(R) Core(TM)2 Duo CPU T7700 @ 2.40GHz 2.40GHz
RAM 2GB
PHOTOSHOP STOPS DOWNLOAD AT 38% AND HERE’S THE ERROR
Exit Code: 6
-------------------------------------- Summary --------------------------------------
- 0 fatal error(s), 46 error(s), 45 warning(s)
WARNING: DW024: The payload: Adobe Photoshop CS5.1 Core {08EF22BC-43B2-4B4E-BA12-52B18F418F38} requires a UI parent with following specification:
Family: Photoshop
ProductName: Adobe Photoshop CS5.1 Core_x64
This parent relationship is not satisfied, because this payload is not present in this session.
WARNING: DW031: Payload:{3F023875-4A52-4605-9DB6-A88D4A813E8D} Camera Profiles Installer 6.0.0.0 has been updated and has been selected for repair. The patch {A189C479-C7CD-4E08-8CCF-D999B68C0C71} Camera Profiles Installer_6.3_AdobeCameraRawProfile6.0All 6.3.0.0 will be uninstalled now.
WARNING: DW031: Payload:{3F023875-4A52-4605-9DB6-A88D4A813E8D} Camera Profiles Installer 6.0.0.0 has been updated and has been selected for repair. The patch {A189C479-C7CD-4E08-8CCF-D999B68C0C71} Camera Profiles Installer_6.3_AdobeCameraRawProfile6.0All 6.3.0.0 will be uninstalled now.
----------- Payload: {08D2E121-7F6A-43EB-97FD-629B44903403} Microsoft_VC90_CRT_x86 1.0.0.0 -----------
ERROR: Error 1935.An error occurred during the installation of assembly component {43CC1B37-B20C-3EBC-9C04-F809989E4FD3}. HRESULT: 0x80071A30.
ERROR: Install MSI payload failed with error: 1603 - Errore irreversibile durante l'installazione.
MSI Error message: Error 1935.An error occurred during the installation of assembly component {43CC1B37-B20C-3EBC-9C04-F809989E4FD3}. HRESULT: 0x80071A30.
WARNING: DW036: Payload cannot be installed due to dependent operation failure
----------- Payload: {D1B83970-7269-48BE-8B0E-5120D9327E52} Adobe Player for Embedding 3.1 3.101.0.0 -----------
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
----------- Payload: {A189C479-C7CD-4E08-8CCF-D999B68C0C71} Camera Profiles Installer_6.3_AdobeCameraRawProfile6.0All 6.3.0.0 -----------
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
----------- Payload: {7EABC54B-02C3-4DA1-9EB4-974CE7414066} AdobeHelp 3.4.0.0 -----------
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
----------- Payload: {9158FF30-78D7-40EF-B83E-451AC5334640} Adobe Photoshop CS5.1 Driver 12.1.0.0 -----------
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
ERROR: DW050: The following payload errors were found during install:
ERROR: DW050: - Adobe ExtendScript Toolkit CS5.5: Install failed
ERROR: DW050: - Microsoft_VC90_ATL_x86: Install failed
ERROR: DW050: - Microsoft_VC90_CRT_x86: Install failed
ERROR: DW050: - Adobe Photoshop CS5.1 Core: Failed due to Language Pack installation failure
ERROR: DW050: - Microsoft_VC80_ATL_x86: Install failed
ERROR: DW050: - Adobe Photoshop CS5.1 International English Language Pack_AdobePhotoshop12-en_GB: Install failed
ERROR: DW050: - Adobe XMP Panels CS5: Install failed
ERROR: DW050: - Photoshop Camera Raw: Install failed
ERROR: DW050: - Adobe Extension Manager CS5.5: Install failed
ERROR: DW050: - Adobe XMP Panels CS5_3.1_AdobeXMPPanelsAll: Install failed
ERROR: DW050: - AdobeColorCommonSetRGB: Install failed
ERROR: DW050: - AdobeColorPhotoshop CS5.5: Install failed
ERROR: DW050: - Adobe Device Central CS5.5: Failed due to Language Pack installation failure
ERROR: DW050: - Adobe Mini Bridge CS5.1: Install failed
ERROR: DW050: - AdobeColorCommonSetCMYK: Install failed
ERROR: DW050: - Microsoft_VC90_MFC_x86: Install failed
ERROR: DW050: - Adobe Linguistics CS5: Install failed
ERROR: DW050: - PDF Settings CS5: Install failed
ERROR: DW050: - AdobeTypeSupport CS5: Install failed
ERROR: DW050: - Adobe CSXS Infrastructure CS5.5: Install failed
ERROR: DW050: - AdobeColorEU CS5.5: Install failed
ERROR: DW050: - Microsoft_VC80_CRT_x86: Install failed
ERROR: DW050: - Adobe Device Central CS5.5_DeviceCentral3.5LP-en_GB: Install failed
ERROR: DW050: - AdobeColorJA CS5.5: Install failed
ERROR: DW050: - AdobeOutputModule: Install failed
ERROR: DW050: - Adobe WinSoft Linguistics Plugin CS5: Install failed
ERROR: DW050: - Microsoft_VC90_MFCLOC_x86: Install failed
ERROR: DW050: - AdobePDFL CS5: Install failed
ERROR: DW050: - AdobeCMaps CS5: Install failed
ERROR: DW050: - Adobe CSXS Extensions CS5.5: Install failed
ERROR: DW050: - Adobe ReviewPanel CS5.5: Install failed
ERROR: DW050: - Required Common Fonts Installation: Install failed
ERROR: DW050: - Adobe SwitchBoard 2.0: Install failed
ERROR: DW050: - Microsoft_VC80_MFC_x86: Install failed
ERROR: DW050: - Microsoft_VC80_MFCLOC_x86: Install failed
ERROR: DW050: - Recommended Common Fonts Installation: Install failed
ERROR: DW050: - AdobeColorNA CS5.5: Install failed
ERROR: DW050: - AdobeJRE: Install failed
ERROR: DW050: - AdobeColorVideoProfilesCS CS5.5: Install failed
ERROR: DW050: - Suite Shared Configuration CS5.5: Install failed
ERROR: DW050: - Adobe Bridge CS5.1: Install failed
ERROR: DW050: - Adobe Photoshop CS5.1 Support: Install failed
ERROR: DW050: - Photoshop Camera Raw_6.3_AdobeCameraRaw6.0All: Install failedhi
exit code 6 is an install error which you are getting
http://kb2.adobe.com/cps/843/cpsid_84332.html
please check the above link, that might help you
hope it helps
Thanks and Regards
AnIsH -
File and folder permissions for Adobe Photoshop CS5
Good day,
I am an IT specialist and I work for a Canadian governement agency and we are having an issue with Photoshop CS5. After successfully installing Photoshop CS5 from the Adobe Creative Suite 5 Design Premium set(using a local machine administrator account), Photoshop crashes immidiatly after launching it(even with the local administrator account). The exact error message is as follows:
The instruction at "0x230dad8dc" referenced memory at "0x00000000". The memory could not be "read".
Click on OK to terminate the program
Click on CANCEL to debug the program
I know this is an environement issue and not an application or hardware issue since I was able to successfully install and run Adobe Photoshop CS5 on a plain vanilla install of Windows SP3 XP on the same model of workstation(HP DC7800). This later also confirms it is not a RAM or video adapter issue either. My experience tells me it would be more related to file/folder permissions on the workstation(although I'm open to other suggestions). Because we are a governement agency, our workstations have machine and user policies and desktop configurations that get applied to the workstations automatically upon joining our domain via GPOs and SMS. Certain system files and folder permissions may be locked down for security reasons therefor I was wondering is someone has a list of files and folders that Adobe CS5 needs access to upon startup in order to properly function?
If anyone would like more details or information please let me know and I'll try to be more specific.
Thanks in advance to all who take the time to read and help out!I appreciate that you're trying to surmise what's different, and it's good that you have had success with similar/identical hardware. At least you know it can work.
However, I wouldn't bet just yet that it's a permissions issue. I'd think you should get a specific error if a locked-down file needed to be accessed, not a null pointer crash. The Photoshop installer should be setting up the proper permissions on its own files for it to run.
Is it exactly the same video card as the other computer, on which Photoshop works?
Are you sure the video drivers are up to date with the same version as on the other computer?
At exactly what point during startup does the failure occur (i.e., is the splash screen showing, and what does the status line in the splash screen say it's doing)?
-Noel -
Adobe Photoshop CS5 has stopped working
I have Windows 7 I just installed Adobe photoshop CS5 Extended. It starts fine but when I start to open a picture I get the message
Adobe Photoshop CS5 has stopped working windows will shut it down.
Any ideas of what the problem is.Mylenium, why do you feel there is a need to run the first time as Administrator? Do you know of install failures that would leave files or registry entries with improper permissions? I've not been hearing of this behavior with the new versions; certainly Photoshop has known about Windows' UAC feature for quite a long time.
Rjleys, I suggest that you try (before opening an image) going into Edit - Preferences - Performance and disabling the [ ] Use OpenGL Drawing setting. Close and restart Photoshop after making this change.
If this works around the problem, you should update your video drivers from the web site of the manufacturer of your video card. It may be that the OpenGL operations Photoshop is trying to perform may be causing a fault in your drivers, resulting in an applilcation crash.
What kind of video card do you have?
Here are the links to the driver update pages for the two big video card makers:
ATI : http://www.amd.com/us/Pages/AMDHomePage.aspx
nVidia: http://www.nvidia.com/Download/index.aspx?lang=en-us
-Noel -
Adobe Photoshop CS5 failed to install?
Every time I try to install PS CS5 on my laptop, it always fails. This is my error log:
Exit Code: 6
-------------------------------------- Summary --------------------------------------
- 0 fatal error(s), 67 error(s), 59 warning(s)
WARNING: DS013: Payload {7EABC54B-02C3-4DA1-9EB4-974CE7414066} AdobeHelp 3.4.0.0 is already installed and the session payload {3BF96AC2-0CA1-11DF-B07B-459956D89593} AdobeHelp 1.0.0.0 has no upgrade/conflict relationship with it.
ERROR: DS013: Verifying payload integrity : Failed with code 1
WARNING: DW034: Warning: {3F023875-4A52-4605-9DB6-A88D4A813E8D} Camera Profiles Installer 6.0.0.0 will not be repaired, due to updated patch of the payload and one of the top level payload is being installed.
----------- Payload: {92D58719-BBC1-4CC3-A08B-56C9E884CC2C} Microsoft_VC80_CRT_x86 1.0.0.0 -----------
ERROR: Error 1935.An error occurred during the installation of assembly component {98CB24AD-52FB-DB5F-A01F-C8B3B9A1E18E}. HRESULT: 0x80070422.
ERROR: Install MSI payload failed with error: 1603 - Fatal error during installation.
MSI Error message: Error 1935.An error occurred during the installation of assembly component {98CB24AD-52FB-DB5F-A01F-C8B3B9A1E18E}. HRESULT: 0x80070422.
----------- Payload: {08D2E121-7F6A-43EB-97FD-629B44903403} Microsoft_VC90_CRT_x86 1.0.0.0 -----------
ERROR: Error 1935.An error occurred during the installation of assembly component {43CC1B37-B20C-3EBC-9C04-F809989E4FD3}. HRESULT: 0x80070422.
ERROR: Install MSI payload failed with error: 1603 - Fatal error during installation.
MSI Error message: Error 1935.An error occurred during the installation of assembly component {43CC1B37-B20C-3EBC-9C04-F809989E4FD3}. HRESULT: 0x80070422.
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
----------- Payload: {E5DD149F-8370-48F9-A32C-2E3DC776CFFB} AdobeJRE 1.6.0.0 -----------
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW034: Warning: {3F023875-4A52-4605-9DB6-A88D4A813E8D} Camera Profiles Installer 6.0.0.0 will not be repaired, due to updated patch of the payload and one of the top level payload is being installed.
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
----------- Payload: {92A3CA0D-55CD-4C5D-BA95-5C2600C20F26} Microsoft_VC90_CRT_x86_x64 1.0.0.0 -----------
ERROR: Error 1935.An error occurred during the installation of assembly component {9718BF1D-6A9F-3406-A992-630F7EF2F164}. HRESULT: 0x80070422.
ERROR: Install MSI payload failed with error: 1603 - Fatal error during installation.
MSI Error message: Error 1935.An error occurred during the installation of assembly component {9718BF1D-6A9F-3406-A992-630F7EF2F164}. HRESULT: 0x80070422.
----------- Payload: {3BF96AC2-0CA1-11DF-B07B-459956D89593} AdobeHelp 1.0.0.0 -----------
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
----------- Payload: {15FEDA5F-141C-4127-8D7E-B962D1742728} Adobe Photoshop CS5 12.0.0.0 -----------
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
ERROR: DW050: The following payload errors were found during install:
ERROR: DW050: - Adobe CSXS Infrastructure CS5: Install failed
ERROR: DW050: - Microsoft_VC90_ATL_x86: Install failed
ERROR: DW050: - Adobe Media Player: Install failed
ERROR: DW050: - Adobe Linguistics CS5 x64: Install failed
ERROR: DW050: - Microsoft_VC90_CRT_x86: Install failed
ERROR: DW050: - Adobe Photoshop CS5 Support: Install failed
ERROR: DW050: - Adobe Bridge CS5: Install failed
ERROR: DW050: - Microsoft_VC80_ATL_x86: Install failed
ERROR: DW050: - Recommended Common Fonts Installation x64: Install failed
ERROR: DW050: - AdobePDFL x64 CS5: Install failed
ERROR: DW050: - DeviceCentral_DeviceCentral3LP-en_US: Install failed
ERROR: DW050: - Microsoft_VC80_MFCLOC_x86_x64: Install failed
ERROR: DW050: - Adobe XMP Panels CS5: Install failed
ERROR: DW050: - Photoshop Camera Raw: Install failed
ERROR: DW050: - AdobeColorCommonSetCMYK: Install failed
ERROR: DW050: - Adobe Mini Bridge CS5: Install failed
ERROR: DW050: - Microsoft_VC80_CRT_x86_x64: Install failed
ERROR: DW050: - Adobe Photoshop CS5 English Language Pack_x64_AdobePhotoshop12-en_US_x64: Install failed
ERROR: DW050: - AdobeColorJA CS5: Install failed
ERROR: DW050: - Adobe ReviewPanel CS5: Install failed
ERROR: DW050: - Photoshop Camera Raw (64 bit): Install failed
ERROR: DW050: - Microsoft_VC90_MFC_x86: Install failed
ERROR: DW050: - Adobe Photoshop CS5 Core_x64: Failed due to Language Pack installation failure
ERROR: DW050: - Adobe Photoshop CS5 English Language Pack_AdobePhotoshop12-en_US: Install failed
ERROR: DW050: - Suite Shared Configuration CS5: Install failed
ERROR: DW050: - Adobe Linguistics CS5: Install failed
ERROR: DW050: - PDF Settings CS5: Install failed
ERROR: DW050: - DeviceCentral: Failed due to Language Pack installation failure
ERROR: DW050: - AdobeColorEU CS5: Install failed
ERROR: DW050: - AdobeTypeSupport CS5: Install failed
ERROR: DW050: - AdobeColorVideoProfilesCS CS5: Install failed
ERROR: DW050: - AdobeColorCommonSetRGB: Install failed
ERROR: DW050: - Adobe Player for Embedding x64: Install failed
ERROR: DW050: - Adobe Photoshop CS5 Core: Failed due to Language Pack installation failure
ERROR: DW050: - Required Common Fonts Installation x64: Install failed
ERROR: DW050: - Microsoft_VC90_ATL_x86_x64: Install failed
ERROR: DW050: - Adobe CSXS Extensions CS5: Install failed
ERROR: DW050: - Microsoft_VC80_ATL_x86_x64: Install failed
ERROR: DW050: - AdobeOutputModule: Install failed
ERROR: DW050: - Microsoft_VC90_CRT_x86_x64: Install failed
ERROR: DW050: - Microsoft_VC80_CRT_x86: Install failed
ERROR: DW050: - AdobeCMaps x64 CS5: Install failed
ERROR: DW050: - AdobeTypeSupport x64 CS5: Install failed
ERROR: DW050: - Microsoft_VC90_MFC_x86_x64: Install failed
ERROR: DW050: - Adobe WinSoft Linguistics Plugin CS5: Install failed
ERROR: DW050: - Adobe WinSoft Linguistics Plugin CS5 x64: Install failed
ERROR: DW050: - AdobePDFL CS5: Install failed
ERROR: DW050: - AdobeCMaps CS5: Install failed
ERROR: DW050: - Microsoft_VC80_MFC_x86_x64: Install failed
ERROR: DW050: - Required Common Fonts Installation: Install failed
ERROR: DW050: - Adobe SwitchBoard 2.0: Install failed
ERROR: DW050: - Microsoft_VC80_MFC_x86: Install failed
ERROR: DW050: - AdobeColorNA CS5: Install failed
ERROR: DW050: - AdobeColorPhotoshop CS5: Install failed
ERROR: DW050: - Microsoft_VC80_MFCLOC_x86: Install failed
ERROR: DW050: - Recommended Common Fonts Installation: Install failed
ERROR: DW050: - Adobe Extension Manager CS5: Install failed
ERROR: DW050: - Adobe ExtendScript Toolkit CS5: Install failed
ERROR: DW050: - Adobe AIR: Install failed
BTW, I downloaded this from adobe.com and not from a pirated download site.iloveyunjae wrote:
ERROR: DS013: Verifying payload integrity : Failed with code 1
I'm no installer expert, but several of the things it shows seem to indicate that you should do a full removal (including possibly a run of the Adobe CS cleaner script), then re-download the Photoshop installer and install again.
http://www.adobe.com/support/contact/cscleanertool.html
-Noel -
I am trying to down load Adobe Photoshop CS5.1
I finally found where the file was located to officially download the programme on my computer. It asked my to log on with my Adobe account and punch in the serial code, I did both. However, when I finish with the varifying and click download, it only tells me to try again. That 'We are unable to start your subsription for Adobe Photoshop CS5.1 extended subscription edition' also on the bottom of that in smaller font read 'Please choose Close and then re-launch your product. You will be prompted to start your subscription once you launch the product'. I've tried to restart the download over 10 times, I reopened Adobe Download Assitant but it didn't help me with my problem and wouldn't let me re-download Adobe Photoshop CS5.1. Only that they had products that I may like that I could download. So I consulted with Adobe's customer support, but the Photoshop support centre tag as I clicked on it brought me to a page that read:
Not Found
The requested URL /photoshop.html was not found on this server.
So please help, all I want is my Photoshop CS5! I don't believe I've done anything wrong with the downloading process and this whole problem is really frustrating me.Simply call support again and/or talk to them in the web chat. Nobody here can do anything in these matters. The website being unavialble could be a temporary thing. Happens.
Mylenium -
Problem installing Adobe Photoshop CS5
Hi, I am writing this topic because I can't install Adobe Photoshop CS5 and when the installation wizard writes me that the installation failed, he wrote me with this:
Exit Code: 6
-------------------------------------- Summary --------------------------------------
- 0 fatal error(s), 57 error(s), 57 warning(s)
WARNING: PayloadPolicyNode.SetAction: IN payload {03B6AF5B-A024-43DE-8DD2-8FB7B6A4149A} Adobe Media Player is required by {667C8B6C-3EAF-4646-A8EC-D85CCC4D3D84} Adobe Photoshop CS5 Core_x64 but isn't free.
WARNING: PayloadPolicyNode.SetAction: IN payload {03B6AF5B-A024-43DE-8DD2-8FB7B6A4149A} Adobe Media Player is required by {7DFEBBA4-81E1-425B-BBAA-06E9E5BBD97E} Adobe Photoshop CS5 Core but isn't free.
WARNING: PayloadPolicyNode.SetAction: IN payload {03B6AF5B-A024-43DE-8DD2-8FB7B6A4149A} Adobe Media Player is required by {667C8B6C-3EAF-4646-A8EC-D85CCC4D3D84} Adobe Photoshop CS5 Core_x64 but isn't free.
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
ERROR: - Adobe Photoshop CS5 Core_x64: Failed due to Language Pack installation failure
ERROR: - Adobe Photoshop CS5 French Language Pack_x64_AdobePhotoshop12-fr_FR_x64: Install failed
ERROR: - Suite Shared Configuration CS5: Install failed
ERROR: - Adobe Linguistics CS5: Install failed
ERROR: - PDF Settings CS5: Install failed
ERROR: - DeviceCentral: Failed due to Language Pack installation failure
ERROR: - AdobeTypeSupport CS5: Install failed
ERROR: - AdobeColorVideoProfilesCS CS5: Install failed
ERROR: - AdobeColorCommonSetRGB: Install failed
ERROR: - Adobe Player for Embedding x64: Install failed
ERROR: - Adobe Photoshop CS5 Core: Failed due to Language Pack installation failure
ERROR: - Required Common Fonts Installation x64: Install failed
ERROR: - Microsoft_VC90_ATL_x86_x64: Install failed
ERROR: - Adobe CSXS Extensions CS5: Install failed
ERROR: - Microsoft_VC80_ATL_x86_x64: Install failed
ERROR: - AdobeOutputModule: Install failed
ERROR: - AdobeCMaps x64 CS5: Install failed
ERROR: - AdobeTypeSupport x64 CS5: Install failed
ERROR: - Microsoft_VC90_MFC_x86_x64: Install failed
ERROR: - Adobe WinSoft Linguistics Plugin CS5: Install failed
ERROR: - Adobe WinSoft Linguistics Plugin CS5 x64: Install failed
ERROR: - AdobeColorEU CS5: Install failed
ERROR: - AdobePDFL CS5: Install failed
ERROR: - AdobeCMaps CS5: Install failed
ERROR: - AdobeColorNA CS5: Install failed
ERROR: - Microsoft_VC80_MFC_x86_x64: Install failed
ERROR: - Required Common Fonts Installation: Install failed
ERROR: - Adobe SwitchBoard 2.0: Install failed
ERROR: - Microsoft_VC80_MFC_x86: Install failed
ERROR: - AdobeColorPhotoshop CS5: Install failed
ERROR: - Microsoft_VC80_MFCLOC_x86: Install failed
ERROR: - Recommended Common Fonts Installation: Install failed
ERROR: - Adobe Extension Manager CS5: Install failed
ERROR: - Adobe ExtendScript Toolkit CS5: Install failed
ERROR: - Adobe AIR: Install failed
Can someone help me fix this because I bought this software, but since I bought it, it goes over.
If my pc configuration info would be useful to someone, they are here: brand computer:
HP Pavilion a6752
platform: Windows Vista 64-bit
processor: AMD Phenom 4 hearts
graphics: Nvidia GeForce RAM: 2 x 2 Gigabytes
Thank YouThis forum is for Photoshop Elements, the consumer version of Photoshop. You need the regular Photoshop forum, which is here:
http://forums.adobe.com/community/photoshop/photoshop_windows
Good luck!
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