Adobe Photoshop cs6 problem - it closes after ''move tool'' button
After I push Move Tool button I cannot use any of the buttons bellow in that tool bar, when I try any button after it on closes the program with windows error ''adobe photoshop cs6 has stopped working''
os: win 7 64bits.
other adobe installed : adobe dreamweaver cs6
OK, it seems to have been narrowed down to the video driver, or to its settings.
What make and model video card do you have?
What is the number and date of the installed driver?
For OpenGL, what are your performance settings?
Good luck,
Hunt
Similar Messages
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I have successfully installed Photoshop CS6 to my computer. However, when I open the front page to CS6 everything "freezes up", and I cannot open any of the tabs - not even the file or close tabs.
Have uninstalled and re-installed the CS6 several times with no effect. Am installing from a boxed disc that I purchased from Adobe.
Ted WolfeGot it solved by going by adding the latest updates to CS6.
Ted Wolfe
In a message dated 10/24/2013 4:37:22 P.M. Eastern Daylight Time,
[email protected] writes:
Re: Adobe Photoshop CS6 Problem
created by Jeff A Wright (http://forums.adobe.com/people/JeffAWright)
in Downloading, Installing, Setting Up - View the full discussion
(http://forums.adobe.com/message/5786337#5786337) -
Hi,
I’m getting the following error message when ever I try to start cs6 and the program gets close.
“Adobe Photoshop CS6 has stopped working. A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available”
Please advise what is the problem? and How to sort this out?
OS Name
Microsoft Windows 8.1 Pro
Version
6.3.9600 Build 9600
Other OS Description
Not Available
OS Manufacturer
Microsoft Corporation
System Name
JARVIS
System Manufacturer
Dell Inc.
System Model
Inspiron N5110
System Type
x64-based PC
System SKU
To be filled by O.E.M.
Processor
Intel(R) Core(TM) i5-2450M CPU @ 2.50GHz, 2501 Mhz, 2 Core(s), 4 Logical Processor(s)
BIOS Version/Date
Dell Inc. A11, 8/3/2012
SMBIOS Version
2.6
Embedded Controller Version
1.01
BIOS Mode
Legacy
BaseBoard Manufacturer
Dell Inc.
BaseBoard Model
Not Available
BaseBoard Name
Base Board
Platform Role
Mobile
Secure Boot State
Unsupported
PCR7 Configuration
Binding Not Possible
Windows Directory
C:\Windows
System Directory
C:\Windows\system32
Boot Device
\Device\HarddiskVolume2
Locale
United States
Hardware Abstraction Layer
Version = "6.3.9600.17196"
User Name
Jarvis\JARVIS\Abhishek
Time Zone
India Standard Time
Installed Physical Memory (RAM)
4.00 GB
Total Physical Memory
3.16 GB
Available Physical Memory
1.21 GB
Total Virtual Memory
3.72 GB
Available Virtual Memory
1.55 GB
Page File Space
576 MB
Page File
C:\pagefile.sys
Hyper-V - VM Monitor Mode Extensions
Yes
Hyper-V - Second Level Address Translation Extensions
Yes
Hyper-V - Virtualization Enabled in Firmware
Yes
Hyper-V - Data Execution Protection
Yes
Display adapters:
and NVIDIA GeForce GT 525M.Without the actual crash logs nobody can say, but chances are that your graphics hardware is to blame, so update the driver...
Mylenium -
I am using adobe photoshop cs6. I am facing a problem. When i save any image as "save for web". After saving image it show cropped. An image show many parts of the image after saving the image. Please help me. Thanks in advance.
Just go back in photoshop and use the Slice Select tool, then just click and select the slice and hit delete - if you're not sure which one is the active slice just right click and find the one that has the Delete Slice option.
It's possible you either added the slices by accident or if you received it from someone they just had the slices hidden. For the future, you can go to View > Show > Slices to display (or hide) slices. -
Is there a fix for this? When I try to edit an image in Photoshop from Lightroom 4 (CTRL+E), Photoshop CS6 launches immediately but with no image. In Lightroom 4, after about two minutes, the message box appears saying "The file could not be edited because Adobe Photoshop CS6 could not be launched." When I click OK, the image promptly opens in Photoshop CS6 like normal. This wan an itermittent issue for me after the LR4.1 release. I was hoping that LR4.2 would help, but now I get the error every time.
System
Lightroom 4.2 x64
Photoshop CS6 v13.0.1 x64
Bridge 5.0.1.23 x64
Windows 7 Pro x64
AMD Six Core / 3.9 Ghz
16 GB Memory
NVidia Quadro 1 Gb Video
Scratch space on three drivesThis may be a cooincidence, I starting having problems after I started using a Nikon D800, which has 36MP files. LR4 released at the same time as the D800. LR4 shows signs of struggling with the larger files, which are typically 280MB TIFFs for the D800, like freezing for several seconds when using an adjustment brush or going into a spasm with the crop tool. Because Photoshop does not have similar large file issues, I'm doing more basic work in Photoshop, like cropping, dodge and burn, exposure adjustment, etc.
Because Photoshop otherwise runs fine, and appears to read all the prefernes properly mid-issue, to get a better idea of what's going on, I turned on Process Monitor from Technet. For what it's worth, LR4 appears to touch the Photoshop preferences before it launches Photoshop. LR4 must have a memory leak in that corrupts the Photoshop preferences file in a way that makes no difference to Photoshop.
My weekend project is to try Capture One to see if I can spend more time on photography and less troubleshooting Adobe problems. As it stands, LR4 is not usable for me. -
Adobe Photoshop CS6 Cannot be opened because of a problem
My Photoshop (from my CS6) on Mac would not launch all of a sudden. I get the error title same as the title of this post. I tried clearing my launcher chance as well as re-installing. I am attaching the error report and two screenshots here. Any help would be appreciated.
Report Text:
Process: Adobe Photoshop CS6 [4041]
Path: /Applications/Adobe Photoshop CS6/Adobe Photoshop CS6.app/Contents/MacOS/Adobe Photoshop CS6
Identifier: com.adobe.Photoshop
Version: ???
Code Type: X86-64 (Native)
Parent Process: launchd [371]
Responsible: Adobe Photoshop CS6 [4041]
User ID: 502
Date/Time: 2014-06-02 10:38:35.888 -0400
OS Version: Mac OS X 10.9.3 (13D65)
Report Version: 11
Anonymous UUID: 6164A238-F280-BEBA-FABE-A0525AB6BA29
Crashed Thread: 0
Exception Type: EXC_BREAKPOINT (SIGTRAP)
Exception Codes: 0x0000000000000002, 0x0000000000000000
Application Specific Information:
dyld: launch, loading dependent libraries
Dyld Error Message:
Library not loaded: @executable_path/../Frameworks/AdobeAXE8SharedExpat.framework/Versions/A/AdobeAXE8SharedE xpat
Referenced from: /Applications/Adobe Photoshop CS6/Adobe Photoshop CS6.app/Contents/MacOS/Adobe Photoshop CS6
Reason: no suitable image found. Did find:
/Applications/Adobe Photoshop CS6/Adobe Photoshop CS6.app/Contents/MacOS/../Frameworks/AdobeAXE8SharedExpat.framework/Versions/A/AdobeAXE8S haredExpat: stat() failed with errno=20
/Applications/Adobe Photoshop CS6/Adobe Photoshop CS6.app/Contents/MacOS/../Frameworks/AdobeAXE8SharedExpat.framework/Versions/A/AdobeAXE8S haredExpat: stat() failed with errno=20
Binary Images:
0x7fff6ce94000 - 0x7fff6cec7817 dyld (239.4) <042C4CED-6FB2-3B1C-948B-CAF2EE3B9F7A> /usr/lib/dyld
0x7fff85fe8000 - 0x7fff862e6fff com.apple.Foundation (6.9 - 1056.13) <2EE9AB07-3EA0-37D3-B407-4A520F2CB497> /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
0x7fff87697000 - 0x7fff876deff7 libcups.2.dylib (372.4) <36EA4350-43B4-3A5C-9904-10685BFDA7D4> /usr/lib/libcups.2.dylib
0x7fff8969e000 - 0x7fff8a214ff7 com.apple.AppKit (6.9 - 1265.20) <D2A7AF23-0FEA-3D7D-9CF5-B4E262224577> /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit
0x7fff8deba000 - 0x7fff8e114ffd com.apple.security (7.0 - 55471.14.4) <1D5DA20E-DB48-3E1D-9BF5-BAA694192B25> /System/Library/Frameworks/Security.framework/Versions/A/Security
0x7fff8f2f9000 - 0x7fff8f307fff com.apple.opengl (9.6.1 - 9.6.1) <B22FA400-5824-36AF-9945-5FEC31995A0E> /System/Library/Frameworks/OpenGL.framework/Versions/A/OpenGL
0x7fff8fc80000 - 0x7fff8fc80fff com.apple.Carbon (154 - 157) <45A9A40A-78FF-3EA0-8FAB-A4F81052FA55> /System/Library/Frameworks/Carbon.framework/Versions/A/Carbon
0x7fff8fd03000 - 0x7fff8fe9fff3 com.apple.QuartzCore (1.8 - 332.3) <72003E51-1287-395B-BCBC-331597D45C5E> /System/Library/Frameworks/QuartzCore.framework/Versions/A/QuartzCore
0x7fff90006000 - 0x7fff901ebfff com.apple.CoreFoundation (6.9 - 855.16) <A63E680E-E4B2-368B-8564-9DBE0D8DDB91> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
0x7fff90261000 - 0x7fff902cdfff com.apple.framework.IOKit (2.0.1 - 907.100.13) <057FDBA3-56D6-3903-8C0B-849214BF1985> /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit
Model: iMac12,2, BootROM IM121.0047.B1F, 4 processors, Intel Core i5, 3.1 GHz, 16 GB, SMC 1.72f5
Graphics: AMD Radeon HD 6970M, AMD Radeon HD 6970M, PCIe, 2048 MB
Memory Module: BANK 0/DIMM0, 4 GB, DDR3, 1333 MHz, 0x0198, 0x393930353432382D3034332E413031472020
Memory Module: BANK 1/DIMM0, 4 GB, DDR3, 1333 MHz, 0x0198, 0x393930353432382D3034332E413031472020
Memory Module: BANK 0/DIMM1, 4 GB, DDR3, 1333 MHz, 0x0198, 0x393930353432382D3035312E4130304C4620
Memory Module: BANK 1/DIMM1, 4 GB, DDR3, 1333 MHz, 0x0198, 0x393930353432382D3035312E4130304C4620
AirPort: spairport_wireless_card_type_airport_extreme (0x168C, 0x9A), Atheros 9380: 4.0.74.0-P2P
Bluetooth: Version 4.2.4f1 13674, 3 services, 23 devices, 1 incoming serial ports
Network Service: Wi-Fi, AirPort, en1
Serial ATA Device: WDC WD1001FALS-403AA0, 1 TB
Serial ATA Device: HL-DT-STDVDRW GA32N
USB Device: Hub
USB Device: iPod
USB Device: Generic USB Hub
USB Device: Internal Memory Card Reader
USB Device: IR Receiver
USB Device: FaceTime HD Camera (Built-in)
USB Device: Hub
USB Device: USB to ATA/ATAPI Bridge
USB Device: USB Receiver
USB Device: BRCM2046 Hub
USB Device: Bluetooth USB Host Controller
Thunderbolt Bus: iMac, Apple Inc., 25.1Reinstalling resolved the issue. In case others are having the same issue, here is some more detail on this.
After a hard drive failure, I had to restore my machine from a Time Machine backup. After that Photoshop would not launch. All other Master Collection CS6 apps were working, except Photoshop.
When I tried to reinstall from the DVD, while installation was in progress (several steps after supplying and verifying my License Key), it would give an error message that my copy of the CS6 is counterfeit and installation would stop.
After talking to Adobe Tech Support on the phone, I uninstalled Photoshop, downloaded the trial version of CS6 from online (here is the link - Other downloads), then installed Photoshop from this download instead of my factory supplied DVD. This time, the installation went through and I was able to launch Photoshop after installation.
No activation was requires since other CS6 apps were already activated in the machine. -
Can someonee please assist me in my Adobe Photoshop CS6 Extended. I keep getting a 'Couldn't Complete Your Request because Dynamic Link is not Available?" Is there a way of getting a software patch for this problem? I thought you didn't need extra software. My software other than that problem works fine.
Couldn't complete what request? Way more information please.
What operating system? -
ADOBE PHOTOSHOP CS6 COLOR PROBLEMS
hi i have a problem on adobe cs6, i am a photographer and i work heavily on my pictures, sometimes with graphic techniques(like lens flare, light leaks etc) and sometimes just with camera raw. i have this problem in the sense that i am satisfied with how the final image looks on my monitor but when i send these pictures to both my phones (AN HTC android and a blackberry q5) the images look over saturated, the colors are too contrasted and are too deep, everything looks like i over edited it and i dont understand. my laptop monitor supports 32-bit imaging and its set to that by default, but my picture mode in photoshop is set to 16-bit by default, please help as i dont know what to do, could it be my monitor thats rendering false colors? i read something about changing color spaces to between sRGB adobe RGB and ProPhoto RGB but i just dont understand anything, please help
laptop specs:
toshiba satellite a665-s6050
intel core i3 350m @2.2ghz
intel hd 3000 graphics card
adobe photoshop cs6.1 with the latest camera rawWhat is the images’ Color Space and do you embed the profile when saving?
In all probability your phones are simply not color managed.
So while converting the images to sRGB might improve the situation the issue may be that you are expecting what’s pretty much impossible – that images appear identically in color managed applications and on non-color managed devices. -
Adobe Photoshop CS6 won't run, problem with Application Manager
I've now got three Adobo Photoshop CS products on my MacBook Pro, the latest is CS6 which won't run.
I own Photoshop CS3, I just happen to install the CS5.x suite today, which runs during the trial period (30 day, today is day #1).
I then see that PSCS6 is out so I install that and get an error dialog.
Adobe Photoshop CS6
Adobe Application Manager, required to verify your license, is missing or damaged.
Please download a new copy of Adobe Application Manager from http://www.adobe.com/go/applicationmanager.
I go to that URL, run the new application manager and get that same dialog box when I try to run CS6.
When I did the CS6b install it asked for my Adobe ID/password and I entered that and the install completed. So I'm not sure what's going on.Hi, Using OSX Lion...was getting the same AAM errors.
I hope my "fix" is of help:
During one installation attempt I noticed that it was using an Adobe Application Manager here:
~User/Applications/Adobe/OOBE/PDApp/core/Adobe Application Manager
It is version 6.0.236.0 and the installer deletes it after the install. The download page only has version 2.
So during my last install attempt, I grabbed a copy of that OOBE directory -- to catch the support files -- before deletion.
Did not work in user Applications folder, but when I copied it in the location of AAM 2, it works.
The full location is as follows (I renamed the original OOBE folder as a back-up):
HD/Library/Application Support/Adobe/OOBE/PDApp/core/Adobe Application Manager
Authorization works, and software update seems to...however, uninstall can't use this method. -
Adobe Photoshop CS6 ram problem?
Hello.
We got a user who is experiencing problems when trying to open a file, she gets the message
The specs for the PC is:
Lenovo ThinkStation E30 7824 - Intel XEON E3-1235
16 GB RAM
250 GB SSD disc
Nvidia Card
Why is that?
She is running Windows 7 x64 and Adobe Photoshop CS6 x64 aswell.Not enough memory. | Mylenium's Error Code Database
For anything beyond that one would need to know what she is actually doing/ trying to do. From network errors to driver issues with a local storage device there could be any number of reasons while the Open command or other file operations may fail.
Mylenium -
Problems with the innstallation of adobe photoshop cs6
I manually uninnstalled photoshop cs6 beta through a software called app-zapper, but now I cannot manage to innstall the adobe photoshop cs6 final version. The innstallation application prompts me with a message saying that there allready is a version of photosgop cs6 innstalled on my system. Any suggestions? Is there something that I have to delete from my system (I am running a Macbook Pro 15 inch with lion innstalled?
you might have to clean all adobe folder present on you system
you can use adobe cleaner tool and then check
You may have to install Application manager again and then check whether its giving option to install again or not ?
cleaner tool :http://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems.html
--Baljeet -
I had to replace the hard drive on my computer. I am now trying to download Adobe Photoshop CS6, previously purchased. I get an error that files are missing after waiting for the whole download. I have Windows7
The error msg said that the file archive part of Adobe photoshop CS6 is missing and that I need all parts in the same folder.
-
Adobe Photoshop CS6 Offline Trial Installation Problems (Request Code)
I have been trying to install Adobe Photoshop CS6 Trial offline because it says "my computer isn't connected to the Internet" but i cant figure out how to generate a request code. See screen shots. These are my EXACT Steps. I don't know where to go from here. Thank You!
Step 1. I click "Sign in now"
Step 2. It loads for about 2-3 minutes
Step 3.This screen appears and I press the link that says http://www.adobe.com/go/getactivated
Step 4. This screen appears and I press "Generate a Response Code"
Step 5. This screen appears and I have no idea how to get a request code.Please also see Sign in or activation errors | CS6, CS5.5 Subscriptions, CS6 Perpetual - http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html which discusses how to resolve the difficulties you are currently experiencing.
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Adobe Photoshop CS6 Trial Problems...
I have been trying to download Adobe Photoshop CS6 Trial but EVERYTIME I try to it says i need to connect to the internet or check my clock becuase I am not connected but I AM connected to the internet. See photo. Thank You!
Please also see Sign in or activation errors | CS6, CS5.5 Subscriptions, CS6 Perpetual - http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html which discusses the current difficulty you are receiving.
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