Adobe Photoshop CS6 won't run, problem with Application Manager

I've now got three Adobo Photoshop CS products on my MacBook Pro, the latest is CS6 which won't run.
I own Photoshop CS3, I just happen to install the CS5.x suite today, which runs during the trial period (30 day, today is day #1).
I then see that PSCS6 is out so I install that and get an error dialog.
Adobe Photoshop CS6
Adobe Application Manager, required to verify your license, is missing or damaged.
Please download a new copy of Adobe Application Manager from http://www.adobe.com/go/applicationmanager.
I go to that URL, run the new application manager and get that same dialog box when I try to run CS6.
When I did the CS6b install it asked for my Adobe ID/password and I entered that and the install completed. So I'm not sure what's going on.

Hi, Using OSX Lion...was getting the same AAM errors.
I hope my "fix" is of help:
During one installation attempt I noticed that it was using an Adobe Application Manager here:
~User/Applications/Adobe/OOBE/PDApp/core/Adobe Application Manager
It is version 6.0.236.0 and the installer deletes it after the install. The download page only has version 2.
So during my last install attempt, I grabbed a copy of that OOBE directory -- to catch the support files -- before deletion.
Did not work in user Applications folder, but when I copied it in the location of AAM 2, it works.
The full location is as follows (I renamed the original OOBE folder as a back-up):
HD/Library/Application Support/Adobe/OOBE/PDApp/core/Adobe Application Manager
Authorization works, and software update seems to...however, uninstall can't use this method.

Similar Messages

Adobe Photoshop CS6 won't load on my macbook pro, says "Could not initialize Photoshop because the file was invalid (it has been deleted).

Adobe Photoshop CS6 won't load on my macbook pro, says "Could not initialize Photoshop because the file was invalid (it has been deleted).

Tried the preferences, they are not there, tried uninstalling and reinstalling, no love! Any help?

My adobe photoshop CS6 won't open it says: 'the preferences file is invalid'. HELP!

My adobe photoshop CS6 won't open it says: 'the preferences file is invalid'. HELP!

Please read this and proceed accordingly:
http://blogs.adobe.com/crawlspace/2012/07/photoshop-basic-troubleshooting-steps-to-fix-mos t-issues.html

Adobe Photoshop CS6 Offline Trial Installation Problems (Request Code)

I have been trying to install Adobe Photoshop CS6 Trial offline because it says "my computer isn't connected to the Internet" but i cant figure out how to generate a request code. See screen shots. These are my EXACT Steps. I don't know where to go from here. Thank You!
Step 1. I click "Sign in now"
Step 2. It loads for about 2-3 minutes
Step 3.This screen appears and I press the link that says http://www.adobe.com/go/getactivated
Step 4. This screen appears and I press "Generate a Response Code"
Step 5. This screen appears and I have no idea how to get a request code.

Please also see Sign in or activation errors | CS6, CS5.5 Subscriptions, CS6 Perpetual - http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html which discusses how to resolve the difficulties you are currently experiencing.

Adobe Photoshop CS6 and Canon printer problem!!

Use Photoshop CS6 to edit and print (try to print) to a new Canon Pixma Pro-100 printer. Photoshop is up to date and the Mac runs OS 10.8.5 - Canon printer driver is current at ver. 11.7.1.
When I print from Photoshop to the Pro-100 (let's say a 4X6 landscape snapshot to 4X6 borderless paper) the printer starts up and moves the paper out about 4 inches and then prints the
first two inches of the image, stops and ejects the paper!. I've tried different versions of printer the printer driver and made sure every things is up to date. However, I can print from MS Word,
Nikon Capture NX2, or Canon's own Print Studio Pro and it works fine. Canon is no help because if it works OK with their Print Studio Pro then it's not their issue - I tend to agree with them.
The same thing happens print from Photoshop to 5X7 or 8X10 paper - it gets ejected so far and then only prints part of the image. I've searched the Internet and posted in Forums but can't find
where any one would have the same problem. What I'm hoping for here is someone at from Adobe who's knows Photoshop tech stuff will post here with suggestion because there is no more
phone support for Photoshop CS6. I'd like to really keep this printer and get Photoshop to work with it but if I can't I'm going to offer it up free to a good home! JM Davis

Thanks for your answer, indeed this fixed the problem. Quite stupid I did not see this myself

Adobe Photoshop CS6 won't open

Around a month ago I bought the creative cloud plan. I'm paying $10 a month for Photoshop CS6. A few days ago I tried opening photoshop but it won't open. I found out that I had been using the trial the past month, even though I already bought the whole thing. A selection comes up shortly after I try to open photoshop saying "License this Software". I don't know what that means but when I click on it it asks for a serial number. When I bought the creative cloud plan it emailed me a few times confirming my order and thanking me for using creative cloud and everything, but it doesn't say a thing in any of them about a serial number. So I tried doing one last thing.
I went to the Adobe website and went to the apps section and selected Photoshop. I hit download and the Creative Cloud App in the top right of my desktop (I think it's called the menu bar, but I'm not exactly sure) opens up but won't load. I select the apps section but there's a blue loading circle that tells me it's loading but it won't stop. I waited 30 minutes the other day and it still didn't load. And yes my internet connection has been fine lately. I tried restarting my computer, closing other apps and everything else but it still won't load. Thanks for the help guys and please ask if you have any questions about my problem.

Creative Cloud chat support (all Creative Cloud customer service issues)
http://helpx.adobe.com/x-productkb/global/service-ccm.html

Adobe Photoshop CS6 tries to open Bridge with deleted CS4?

After upgrading to Windows 8 on two computers with same CS6 Premium installed programs...the desktop is showing "C:\Program Files\Adobe\Adobe Photoshop CS4 (64bit)\ Photoshop.exe" when I try to move image from Bridge CS6 to Photoshop CS6 (No problems on the laptop - works fine there). So I'm assuming it is not Win 8 that is the problem but rather the file extention...and alas, I a tad afraid to fiddle with it. If someone can tell me how to change where Bridge is trying to move image...to.

Hi again, it appears now when I try to open a pdf document with Photoshop CS6 the dreaded “Photoshop CS4” shows up again. And of course there is no association for this program as it has been removed. Why Bridge CS6 would connect to that at all is beyond me. I changed all the extensions that had Photoshop (no CS info) to Photoshop CS6 in the Edit/Preferences but frankly I’ve no idea which extension refers to the conversion from PDF to PSD file. I was afraid to change it to ‘default’ (as it said changes would be permenant) as I’m not sure how Win8 has designated CS4 rather than CS6

Adobe Photoshop CS6 won't install my CS6 trial.

My OS is Windows 7. I downloaded Adobe Downloader Assistant, downloaded CS6, and clicked on the 'setup' file, and it gave me an error mesagge saying that there was a prerelease/other version of CS6 interferring, and I had to uninstall it before I could install the package. I manually deleted said version, hoping that it would solve this problem, but no matter what I did, it kept giving me that message.
I even tried to use Adobe Creative Suite Cleaner Tool (And, for some odd reason, it kept asking me to insert a CD), but it still gives me the same message. What did I do wrong?

Adobe Forums: FAQ: How do I uninstall the Photoshop CS6 beta?
Mylenium

Problem with Application Manager

I presently own Web and Design Premium CS6. My Adobe Application Manager is giving me access to install After Effects CS6, Premier Pro CS6, Audition CS6, Muse CS6, Speed Grade CS6, Prelude CS6, Edge Animate, Flash Builder and Touch App Plugins. The Application Manager also is giving me the option to install some programs that are already installed (Photoshop CS6, Illustrator CS6, Flash CS6, Acrobat X) but the other programs that are already installed with my version of CS6 (Dreameaver, Fireworks, InDesign) are shown as already installed. I am also given the options to install ALL CS6 applications on another computer that doesn't have any CS 6 applications installed (only has CS 5.5)...and isn't licensed to install any CS6 apps, either.
I don't understand any of this. I am definitely not a Cloud subscriber. I double-checked my account to be sure there was no foul up in that area.. I definitely have NO subscriptions to anything on Adobe. What's
going on?
Chick

Well, there is never any obligation to buy Adobe's free trials - you can download, install, and run the trials of tools you don't already have, or more recent versions if you'd like to - but that would be up to you.

Problems with Application Manager & PS

I downloaded the free trial about a week ago. Recently I installed a bunch of updates that came up, and now I'm having a bunch of problems.
1. I can't open any of the products through the application manager. If I want to open something, I have to find a file on our network that was created previously and open the program that way.
2. Photoshop freezes and/or crashes every 15 minutes or so. I followed the instructions in the CS6 GPU FAQ and set my preferences to Use Graphics Processor, which seemed to work pretty well, but PS won't save my preferences when I shut down. Is this just because it's the trial version?
3. Is there anything else I can do to limit freezes/crashes? My system meets the requirements for the install, so I'm not sure what else the problem could be.
Any help is appreciated!
Amy

Moving this discussion to the Photoshop General Discussion forum.
Ajtidwell it is not expected that you would be able to open your Adobe Creative applications through the Adobe Application Manager. The launch experiences is only available after the initial install to allow you to test the functionality of the just installed program. Please use the method which is normal for your operating system to open the program.
The users in the Photoshop General Discussion maybe able to offer some suggestions for your second point in your post.

Photoshop CS 6 repeatedly launching, conflict with Application Manager

I am now getting multiple systems that will not open Photoshop CS 6. As soon as PS starts to open, Application Manager starts and prevents PS from opening. The two applications alternate for control with neither being able to open. This problem is also occurring with Illustrator CS 6 and now has started in Photoshop.
When the "fight" starts you have to do a forced shut down (power button for 10 seconds) in order to be able to login. Then Uninstalling the application, either by the Uninstaller of PS or by using the ELA uninstaller created when the Install package is created. Systems are Apple 10.8.2 with Adobe Application Manager Enterprise Created installer for Master Suite.
This has now appeared on six or seven systems of the approximatly 200 that got the install. The applications ran normally with no problems for about two weeks bu now the problems are popping up for no appearent reason.

Thank you for the video. It is exactly what has been reported by me and some others in the Illustrator forum also. To me a "crash" is when a program fails to open properly and requires a forced power off to recover the computer. I will add that the same problem as shown will appear again as soon as Photoshop (or Illustrator if that is the broken program) is reopened. The problem will remain until PS (or AI) is uninstalled and reinstalled. The version I have for the installer is the older 13.1 but that had worked for several weeks and this problem just started recently and I had not installed (at least knowingly) any changed software be it PS, AI or AAM. prior to that time. I did have some systems at the latest update and at least one of those failed also.
I have tried creating an Update package from AAMEE but the package that is created does not install using Apple Remote Desktop nor does it install if the created package is copied to the desktop of the system I am trying to update.
It is looking to me like the problem is located in the Adobe Application Manager since that app is common to both Photoshop and Illustrator. I have tried using the AAM that installs as part of the Master Suite and the first thing it does is update itself. My guess is that this "update" that AAM self-installs is broken and is causing the problem. That is only my guess based on my observations. Perhaps someone can come up with a way to prove or disprove my guess.
My next project for tomorrow will be to try to create a brand new installer with all updates since trying to individually use the Update button in the actual Photoshop does work but I'll be damned if I am going to visit two hundred seperate machines to have to install the update on each and every system as a stand alone update, especially since I have already had at least one system that I know was on the latest update but still failed in exactly the way your video shows.
A follow up will be to try to remove the AAM and reinstall a new version from the Adobe web site just to see if that helps, hurts or has no discernable effect.

Installation problems with Application Manager

i get these errors:
ERROR: DF024: Unable to preserve original file at "/Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/AdobeCrashReporter.framework/AdobeCrashReporter" (Seq 1649)
ERROR: DW063: Command ARKDeleteFileCommand failed.(Seq 1649)
ERROR: DW050: The following payload errors were found during install:
ERROR: DW050: - Adobe Illustrator CS6 Core: Failed due to Language Pack installation failure
ERROR: DW050: - Adobe Illustrator CS6 Core_AdobeIllustrator16nl_NLLanguagePack: Install failed
Can anybody help?

Hello Kapil,
Yes, the installation succeeded now. But now another problem emerges when I try to install the Creative Cloud updates. The errorlog tells me this:
Adobe Media Encoder CS6 6.0.2-update
Installation failed. Errorcode: U44M1P7
Adobe Extension Manager CS6-update
Installation failed. Errorcode: U44M1P7
Adobe CSXS InfrastructureCS6
Installation failed. Errorcode: U44M1P7
I really don't have a clue of what I can do here.

Problems with application manager

Am having problems with the application manager. Cannot install, remove or update any applications. Get messages that application cannot be installed, cannot be updated, and if I try to uninstall application manager shuts down. Help would be appreciated.

im still having problems with refreshing the cataloges..and im getting some errors posted below
Attachments:
Screenshot-20100907-054343.png ‏72 KB
Screenshot-20100911-050108.png ‏71 KB
Screenshot-20100911-050348.png ‏58 KB

Adobe Photoshop CS6 won't appear on the Launchpad

I upgraded to CS6 yesterday and could install the programmes properly. Once I launchpad to start using the new Phptoshop though, I couldn't find it anywhere. I moved the app outside the CS6 subfolder and placed it into the actual apps folder. It didn't appear anyway and this way I wasn't able to launch the app neither.
Has anyone experienced the same thing? Did anyone find a solution to it? Thanks in advanced! :)

1. Make a short cut from photoshop, to photoshop, in the photoshop folder in the application folder
2. Run Launchpad and see the icon
3. Delete the short cut
4. Run Launchpad - no icon
5. Drag the read photoshop app on top of the launchpad icon on the doc
6. All done - very annoying

Adobe photoshop CS6 on New I-Mac with 3TB fusion drive Mac OSX 10.8.3

Have been using CS6 since release. No issues. Replaced my IMac with spec as above and at first encountered errors with last updates (which I could not get to install). Followed advice and did fresh download and now am getting "installer failed to initialize" error message. Dowloaded adobe support adviser which is saying it could not identify any issues. So dead stop. Anyone any ideas on how to resolve.

does it have an intel processor?
ps cs6 tech spec:
Mac OS X v10.6.8 or v10.7. Adobe Creative Suite 3, 4, 5, CS5.5, and CS6 applications support Mac OS X Mountain Lion (v10.8) when installed on Intel based systems.**
more info:
http://www.adobe.com/products/creativesuite/faq.html#lion-os

Adobe Photoshop CS6 won't run, problem with Application Manager

Similar Messages

Maybe you are looking for