Adobe photoshop didnt work and i paid over 79.00

i want my money back this product didnt work!!!!!

I have your money, and you can have it back, as you didn't use enough exclamation.
But I'm curious, how did it 'not work'?

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I just fix my macbook air because it was kernel panic. They changed the hard drive. I could not back up with Time Machine, because it did not work and I had over Adobe creative suite 5 design premium student. But I finished my studies last year and I'd li

I just fix my macbook air because it was kernel panic. They changed the hard drive. I could not back up with Time Machine, because it did not work and I had over Adobe creative suite 5 design premium student. But I finished my studies last year and I'd like to know how to get the serial number for me to reinstall Adobe creative suite 5 design premium when I am no longer study because I would still like the used? It is not fair if I do anymore because I really need.

You can download Creative Suite 5 here:
Other downloads
To deal with the issue of the serial number and using it again, you'll have to use Web Chat. Here's a link:
Adobe ID, sign in, and account help
See the bottom of the page for a link

I purchased Adobe photoshop elements II and Adobe premiere elements II. They are both on one disc. My computer crasded and I had to reload Windows. I only have one serial number and it only works with photoshop II. The same serial number will not work for

I purchased Adobe photoshop elements II and Adobe premiere elements II. They are both on one disc. My computer crasded and I had to reload Windows. I only have one serial number and it only works with photoshop II. The same serial number will not work for Premiere. I dont have any other serial numbers. What do I do???

Static_Unit
I am getting a bit concerned about what is happening in your situation. Yesterday you posted your question in at least two different forums, one of them being here in the Premiere Elements Forum.
Don't Have Serial Number for Premiere, Only Photoshop?
Wherever you posted, the reply was to contact Adobe via its Adobe Chat. It is the only one who can sort out this matter for you.
In the thread cited above I offered to help you with the difficulties that you were having visualizing the Adobe Chat in its web page. I was waiting for your follow up on that in the above thread. Instead, I find your same question in a new Adobe Premiere Elements Forum thread this afternoon with no refer the prior threads or prior recommendations given you.
I will also mention again...when you buy the Photoshop Elements and Premiere Elements bundled in one packaging and with installation files for each on the same installation disc, each program has its own serial number. The Photoshop Elements serial number does not work for Premiere Elements and vice versa. The serial numbers are on labels on a box which houses the installation disc envelope(s). So, if you purchased both programs and found the Photoshop Elements serial number, then the Premiere Elements serial number should be in a label right underneath the label with the serial number for Photoshop Elements. I recall writing this in your yesterday's thread on this matter.
The moderator will no doubt be along shortly to close or delete this thread. So, just in case, please bookmark your yesterday's thread cited above so that we can continue this communication which is trying to help you.
Thanks.
ATR

My serial number for adobe photoshop elements 12 and premiere elements 12 does not work

My serial number for adobe photoshop elements 12 and premiere elements 12 does not work. On adobe.com it shows that the serial number I received is associated with adobe photoshop elements 9 and premiere elements 9. I have purchased those products in the past, but just recently upgraded to elements 12. I can use the the photoshop organizer, but can't open the photoshop editor.

You need to contact Adobe Support either by chat or via phone when you have serial number and activation issues.
Here is a link to a page with options to help make contact:
http://www.adobe.com/support/download-install/supportinfo/

Will Adobe Photoshop Elements 10 and Premiere Elements 10 work on Windows 8.1

Will Adobe Photoshop Elements 10 and Premiere Elements 10 work on Windows 8.1

Hi,
Here is my reply:
•What version of Premiere Elements? Include the minor version number (e.g., Premiere Elements 12 with the 12.0.1 update).
Premiere Elements 12
•What operating system? This should include specific minor version numbers, like "Mac OSX v10.6.8"---not just "Mac"
Windows 8.1.
•Has this ever worked before? If so, do you recall any changes you made to Premiere Elements, such as adding Plug-ins, brushes, etc.? Did you make any changes to your system, such as updating hardware, printers or drivers; or installing/uninstalling any programs?
Worked in windows 8. No plug-ins added, etc.
•Are you using an account with Administrator Privileges?
Yes
Run as Administrator http://forums.adobe.com/thread/969395 (Encore + "All" Premiere)
Crashes after loading
•Have you installed any recent program or OS updates? (If not, you should. They fix a lot of problems.)
All up to date
•If you are getting error message(s), what is the full text of the error message(s)?
Please log-in with an administrator account to use Premiere Elements
•What other software are you running?
None
•Tell us about your computer hardware. How much RAM is installed? How much free space is on your system (C:) drive?
4gb ram. 30gb free space on internal SSD drive.
•Which version of Quicktime do you have installed?
Latest
What is your exact brand/model graphics adapter (ATI or nVidia or ???)
Radeon HD 3400
What is your exact graphics adapter driver version?
8.970.100.0
Have you gone to the vendor web site to check for a newer driver?
Yes
P.S. Premiere Pro works on my system
Thanks

How do I update Adobe Photoshop Elements 9 and Adobe Premiere Elements 9 on a new computer?

I have previously used both Adobe Photoshop elements 9 and Adobe Premiere elements 9 on my old computer with Windows XP operating system without problems. Now I have a new computer with Windows 7 Home Premium 64bit operating system. I have installed both programs but when I try to update them I get a message saying "The update server is not responding. The server might be offline temporarily or the internet or firewall setting may be incorrect. Please try again later." I have tried numerous times with the same result. I have tried uninstalling both programs and re-installing but still get the same message. What do I have to do to be able to update these programs so I can get on and use them? The information with the programs says they both work on both Windows XP and 7.

Hi Jaclyn2,
Please follow the steps mentioned in the kb: http://helpx.adobe.com/creative-suite/kb/error-update-server-repsonding-cs4.html .
Regards,
Romit Sinha

Adobe Photoshop Elements 12 and Premiere Elements 12 Serial Number Issue

I downloaded Adobe Photoshop Elements 12 and Premiere Elements 12 (after checking the system requirements) but the serial numbers Adobe gave me are for that software but for version 13 which will not work on the iMac OS I have (Needs 10.8 and above). I need to get the correct serial numbers but Adobe chat says it isn't possible and have to use 13. Am I stuck with Version 13?

I would look for some means of contacting someone relative to the Education Exchange. I have no familiarity with it myself so I can't direct you anywhere, but maybe they have their own contact links or forum for discussion.
Do you have some problem with using version 13 or is it just that you acquired the files thru interface you show? If you have serial numners for 13 and your machine can handle it, go for getting it...
PSE 13 Trial - http://www.adobe.com/cfusion/tdrc/index.cfm?product=photoshop_elements
PE 13 Trial - http://www.adobe.com/cfusion/tdrc/index.cfm?product=premiere_elements
The serial numbers will (should) convert the trials to full use.

I need help reinstalling Adobe Photoshop Elements 12 and Premium Elements 12. I have opaid for these programs however my computer recently needed to be reset via recovery and they were erased, Any help? The link Adobe chat gave me download something-but t

Help. Need to reinstall Adobe Photoshop Elements 12 and Premier Elements 12. Both are pre paid programs that I had on computer, however the system needed to be reset via recovery and these programs were erased> Since I already forked out the cash for these I'd like to be using them as I am an artist and need the programs. Please, any help? Ideas?

You should try to keep the title short and sweet and put the details in the message... it's a mystery what happened regarding the download link, so here's some...
PSE 10, 11, 12 - http://helpx.adobe.com/photoshop-elements/kb/photoshop-elements-10-11-downloads.html
PE 10, 11, 12 - http://helpx.adobe.com/premiere-elements/kb/premiere-elements-10-11-downloads.html

I have Adobe Photoshop Elements 10 and I wish to upgrade with Adobe Creative Suite 3 but the option is not coming up on the drop down menu

I have Adobe Photoshop Elements 10 and I wish to upgrade with Adobe Creative Suite 3 but the option is not coming up on the drop down menu

The first two issues sound like a video driver problem.
What is the make/model of your video card/chip?
What is the installed video driver number and date?
For the last issue, it could be many things, including the video driver. I'd look over this ARTICLE, and if there is nothing in the first part, then move on to tuning up the OS an computer in the second part. That would probably be a good time to post the full specs. of your computer, and also both your Project and Source footage. Finally, part three covers many troubleshooting tips, and furnishes many links.
Good luck,
Hunt

Adobe Photoshop Elements 9 and Premiere Elements 9 wont load in computer

I just bought
Adobe Photoshop Elements 9 and took it home to load into my computer running windows XP with service pack 3 and all it does is show a small box in the upper left corner of the screen, looks like its loading something for about five seconds and then dissappears and nothing more happens. I tried to go to my computer and find the drive with it in it which I did and start it that way with no luck, tried to find an EXE. file with no luck and then returned it to the store thinking it was defective and got another one, same deal here too. I spent about four hours trying to get this to load and am about ready to throw this program into the pond out front. Any help with this would be much appreciated. Thanks in advance. John

Hi Barbara
You hit the nail on the head. I bought Premiere Elements 9 and Photoshop Elements 9 together in one box and I thought that the four dics (two per program?) was what I got and didnt look at the disks closely. Also it figures that the Mac disks were first in line so I tried to load those first with no luck. Thanks for your help. John

Adobe Photoshop Elements 10 and Adobe Premiere Elements 10 trial versions?

Adobe Photoshop Elements 10 and Adobe Premiere Elements 10 came with my new HP desktop. Are they trial versions? How can I tell?

Hi,
What is your machine ? You can check its specs to work this out.
Regards.
BH
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Adobe Photoshop CC worked one time? Now get Problem Report Error?

Adobe Photoshop CC worked one time? Now get Problem Report Error? tried for 3 days to get working... Help! please

I dug a wee bit deeper and thanks to
Sami Vuoritie 1 month ago
I was able to fix it. In Filebrowser-view I had a coverflow-preview mode on. Changing it to list-mode problems are gone!
hope this works for you M00ch?

Does Adobe Photoshop Elements work with MacBook Pro with Retina display?

Does Adobe Photoshop Elements work with MacBook Pro with Retina display, please?
Have searched Adobe website for answer - most recent is 2013 answer, saying no.
Contradicted by a staff ember who only referred to Photoshop, not Elements.
Reason I need it is that iPhoto does not support very high resolution photos - which I have now scanned onto my MacBook and do not want to re-scan!! After 90 minutes at my local Genius bar (lovely folk, very conscientiously searching for an answer...), re-scanning was their final piece of advice.
Help, please...

Hello Smis,
Welcome to the HP Forums, I hope you enjoy your experience! To help you get the most out of the HP Forums I would like to direct your attention to the HP Forums Guide First Time Here? Learn How to Post and More.
I understand you are having issues with your HP Monitor on your MAC. I am providing you with an HP Support document: Updating a Monitor Driver, where it states under the sub-heading Using HP monitors on a Mac "HP monitors are not supported in a Mac environment. However, newer Macs use graphics with VESA modes and can display to most HP LCD monitors. To do this, connect the monitor to the Mac while the Mac is off, and then turn on the MAC. The monitor should operate at 60Hz. The INF and software for the HP monitor are for Microsoft Windows and cannot be run in a standard MAC OS environment."
This being said all I can advise is that you check to see that the monitor is set to operat at 60Hz and contact Apple for assistance if that does not get your monitor displaying correctly.
I hope I have answered your question to your satisfaction. Thank you for posting on the HP Forums. Have a great day!
Please click the "Thumbs Up" on the bottom right of this post to say thank you if you appreciate the support I provide!
Also be sure to mark my post as “Accept as Solution" if you feel my post solved your issue, it will help others who face the same challenge find the same solution.
Dunidar
I work on behalf of HP
Find out a bit more about me by checking out my profile!
"Customers don’t expect you to be perfect. They do expect you to fix things when they go wrong." ~ Donald Porter

Where can I find the Java SE 6 runtime download so I can get Adobe Photoshop CS5 up and running again.

Where can I find the Java SE 6 runtime download so I can get Adobe Photoshop CS5 up and running again. I have to go this route. Currently on my Mac, I need to be running Java 7.65 for work-related stuff. I went to the Java site, but could not find anything that simply says "Java SE 6 runtime" ... Or, is there another way to get CS5 up and running with my recent Yosemite download?

No, I can't go that route. I have to stick with my current Java 7.65 ... Our IT department said just to download SE6 Runtime separately ... If I was understanding that correctly. Or, can you have two different versions of Java running ... 6 ... and 7.65?

I got adobe photoshop elements 13 and adobe premiere elements 13

I got adobe photoshop elements 13 and adobe premiere elements 13, but I have a MacBook pro and it doesn't have a disk drive so is there any way to download those using the serial number on the box?

PSE 13 Trial - http://www.adobe.com/cfusion/tdrc/index.cfm?product=photoshop_elements
(Info for PC vs Mac: https://forums.adobe.com/thread/1658959?sr=inbox&ru=3738552)
PE 13 Trial - http://www.adobe.com/cfusion/tdrc/index.cfm?product=premiere_elements
You can also download the trial version of the software thru the page linked below and then use your current serial number to activate it.
Be sure to follow the steps outlined in the Note: Very Important Instructions section on the download pages at this site and have cookies enabled in your browser or else the download will not work properly.
Photoshop/Premiere Elements 13: http://prodesigntools.com/photoshop-elements-13-direct-download-links-premiere.html

Adobe photoshop didnt work and i paid over 79.00

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