Adobe photoshop Element 8 Tech support

tell us if you had similar experience
I had element 6 and upgraded with 8 with windows XP
now I got a new computer with windows 7
and tried to install the 8 to my new computer
everything went ok till I found out I could not use the Adobe e-mail to send the confirmation code to my Gmail address (still works fine with Outlook)
I worked with the Adobe tech support for 3 days
with many case numbers and transferring from tech support to "installation specialist" to "imaging Department specialists"
including holding on a speaker phone for 90 minutes (enough to finish my dinner)
the " imaging specialist" refused to connect to my screen to install
and told me he can fix my "common problem" that will cost me $39
after some more waiting, his supervisor told me it is not an installation problem, and therefore not covered for an old issue of 8
would been covered if it was 9
I contested it is an installation issue
he said it is an "after installation" issue
so, what is your experience with Elements tech support staff?
My niece is an Apple fanatic who recommended the element
Should I stay or not with elements?
i am just an average "photo guy" for my grandchildren and make 13x19 Grand's calendars and photo prints where I use the Element 8 to edit
thanks for listening

There must have been a problem with Adobe confirmation program
All 14 attempts I made for the previous 4 days been answered today between 7:14 to 7:42 am
14 "Adobe Photoshop Elements Photo Mail E-mail Verification"
from [email protected]
arrived altogether saying;
"Thank you for using Adobe Photoshop Elements.
You will be asked to verify this e-mail address before sending e-mail directly from Photoshop Elements. Please enter the code below when asked for your "Verification Code" after choosing to e-mail your photos.
Verification Code: "
So, I changed Express back to Adobe e-mail, and got a new verification number. And got verified and mailed a picture.
So far so good
but half an hour went by, still waiting for my picture to arrive
anyone can help?

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What is the exact wording of the error(s)?

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Insanity is hereditary, you get it from your children
If this post or another user's post resolves the original issue, please mark the posts as correct and/or helpful accordingly. This helps other users with similar trouble get answers to their questions quicker. Thanks.

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Hi,
On Win go to
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C:\Program Files\Adobe\Photoshop Elements 12\Optional Plug-Ins\
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start at the top and work your way down applying applicable fixes until your problem is resolved.
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mac os: HD>library>application support>adobe>caps
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Delete programs you never use.
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Device Clean Boot
=================
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I have purchased adobe photoshop element 10 editor today but been having problem downloading.. it says error and problem on verification. Also tried contacting customer support but couldn't get through? can I still get my money back?

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jessicar
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Chat Panel
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ATR

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