Adobe Photoshop Elements 10 freezes on startup

Hi,
I am having issues with Adobe Photoshop Elements 10, When I first load the software, it asks me if I want to use the "Organize" or the "Edit". When I choose "Edit", it loads the program, but I am unable to click on any options or toolbars as it freezes for around 3 minutes (says not responding) until it eventually kicks in and loads, I am then able to use the software perfectly.
On startup, is it trying to run updates or talk to Adobe for any reason, and can I turn this off?
Also, has anyone had the same problem? Help would be appreciated!
Thanks
Ian

 
OK let’s deal with the Editor. The editor saved prefs often get corrupted. You may need to rebuild the editor preferences to resolve any conflicts.
Hold down the Ctrl+Shift+Alt keys and simultaneously click on the Edit button on the welcome screen. Release the three keys and look behind the welcome screen by closing it. Or hold down the keys whilst double clicking on the desktop icon for PhotoshopElementsEditor.exe
You should see a pop up box with the words: Delete Adobe Photoshop Elements Settings File?
Click on Yes
Wait whilst it rebuilds the preferences.
 

Similar Messages

  • Adobe photoshop 11 freezes on startup

    when I start up adobe photoshop 11, the screen freezes on "initializing model ...".  the only way I know to fix the freeze problem is to reboot my computer.
    Later on, I may need to do this workaround again.  this workaround is very aggrevating.  what do I need to do to fix this?  I was under the impression I purchased a professional product that wouldn't freeze randomly.

    I did as andromeda14 asked above with the adobe photoshop organizer.  It has been stuck on "initializing model..." for about 3 minutes now.  just so you know, I did not reboot this morning and my laptop has been on for about the last 12 hours without a reboot. 
    When the program works correctly after a reboot, the program completes "initiating model..." in one or two seconds.
    I do not see how picture data or metadata that I enter into photoshop organizer can be causing this problem.  If my data were the problem, then why does a reboot correct the problem?  I think it is more likely the progam has not cleaned up after itself (hung task or data in registry) after being shut down  thus causing the program not to initiate properly after being started a second, third or fourth time.
    Just so you know, the elements organizer app occasionally does start on the 2nd or subsequent time after a reboot.  I have not been able to figure out why this occurs.  I do know for sure that I will get 1 good start up after a reboot.  after that, subsequent start ups may or may not work.  I seems the longer I wait to start the second time, the more likely it will hang on "initiating model...".
    Just so I know, are you an adobe tech support person or are you an expert user?    

  • Adobe Photoshop Elements 10 Version 10.0 FREEZING~

    Hello, there. I'm having some issues with my Adobe Photoshop Elements 10, version 10.0.
    For some reason, every single time I click on "Editor", it will freeze after it gets to the FINAL screen saying "Initializing".
    I'm running Windows 7 64bit, Toshiba Sattelite
    Software came as a bundle, for Christmas, with my new Intuos Creative Pen and Touch tablet.
    I'm a graphics artist and NEED this photoshop to add watermarks and texts to the works I make.
    I've tried giving it more than an hour to load up, emptied my disc spaces, defrag'd my harddrives, cleared my settings..
    Everything listed on these forums. None of these seem to work.
    I even tried contact Adobe Customer Support.. but they said they no longer help people with support once they come out with a newer model for sale.
    (A HUGE dissapointment, mind you)
    So, I'm going to include a screenshot of the way it's behaving here, so there is NO mix up on the issue at hand.
    http://fc08.deviantart.net/fs71/f/2014/005/f/f/photoshoperror_by_pokebra-d711mog.png
    http://fc05.deviantart.net/fs70/f/2014/005/e/b/photoshoperror2_by_pokebra-d711mn8.png
    Any advice on how to fix this issue would be greatly appreciated..
    Thanks a ton~

    Freezing is very common in the last two weeks because USA itself is frozen with vortex of snow and ice.  I hear white bears are roaming streets NYC.
    In your case, assuming you are sitting in a warm room, give three finger salute AND click on the Editor icon to see if it clears the preferences file and start in default mode.  To do this:
    1) Press CTRL+ALT+SHIFT and Click on the Editor icon at the welcome screen.  the process is similar to this one at this link:  <http://forums.adobe.com/message/5983210#5983210>  except that you need to click on the Editor icon.
    Hope this helps.

  • Adobe Photoshop Element 12 FREEZING on a Mac! HELP!

    I have Adobe Photoshop Element 12. I am trying to select a portion of a photo and drag it onto another but everything I try to select it my photoshop completely freezes. Also, when I try to move a layer it just bounces back to it's original position unless I use my keyboard errors. What can I do to fix this!!! I've uninstalled and reinstalled 5 times but nothing is working! I am using a Mac. HELP!

    Photoshop Elements doesn't respond when you use editing tools in Mac OS X 10.10

  • Adobe Photoshop Elements 10 Crashes Upon Startup

    I have bought/downloaded Adobe Photoshop Elements 10 and it installed fine, but whenever I go to start up the application it instantly quits with "The Application Adobe Photoshop Elements 10 has unexpectedly quit". This happens endlessly, and even when I try going on another account it still happens. I don't have any presets or prefrences (others have said to delete the file) and I am simply unsure on what to do next. I asked the tech support in the chat and they instructed me to make a test account, but it still kept happening.

      Try making a direct shortcut for the Organizer and Editor. Make sure you have the correct file path as there is more than one exe file. You can then launch the programs directly from the desktop bypassing the welcome screen. This is generally better as the welcome screen leaves background processes running.
    On Windows, Right click anywhere on the desktop and select New >> Shortcut
    Then click the browse button and navigate to:
    "C:\Program Files\Adobe\Elements 10 Organizer\PhotoshopElementsOrganizer.exe"
    Then click Next; then click Finish
      N.B. on 64 bit systems navigate to Program Files (x86)
        Then make a direct shortcut for the Editor in a similar manner.
    On Windows, Right click anywhere on the desktop and select New >> Shortcut
    Then click the browse button and navigate to:
    "C:\Program Files\Adobe\Photoshop Elements 10\PhotoshopElementsEditor.exe"
    Then click Next; then click Finish

  • Adobe Photoshop Elements 9 installation freeze

    I was installing Adobe Photoshop Elements 9 S/N that I received with my Epson Scanner, and toward the end of my installation, my computer froze  (connecting with other sites) I have Windows Vista on this computer.  If I delete and reinstall then I have used up my Installations and cannot install this on my laptop.

    Activations have nothing to do with installation. If it never went through, it never activated. In any case, activations can be reset by simply calling support. The rest is too vague. Without exact system information and crash details, nobody can even guess.
    Working with your Operating System’s Tools
    Mylenium

  • Adobe Photoshop Elements 10 crashes on startup

    I just purchased Photoshop Elements, and the first time I went to use it, it immediately crashes when I click "edit" to actually enter photoshop. I was able to intall everything, and registered the serial number just fine. But now it crashes every time. I read in another post to try running as Administrator, but I tried that without any luck.
    Thanks for your help.

     
    OK let’s deal with the Editor. The editor saved prefs often get corrupted. You may need to rebuild the editor preferences to resolve any conflicts.
    Hold down the Ctrl+Shift+Alt keys and simultaneously click on the Edit button on the welcome screen. Release the three keys and look behind the welcome screen by closing it. Or hold down the keys whilst double clicking on the desktop icon for PhotoshopElementsEditor.exe
    You should see a pop up box with the words: Delete Adobe Photoshop Elements Settings File?
    Click on Yes
    Wait whilst it rebuilds the preferences.
     

  • Adobe photoshop elements 11 stopped working.

    Photoshop elements 11 suddendly stopped working. I have worked with the program the last couples of years and never had a issue until now.
    I have not change any settings in my computer. Windows 7 (64).
    I have read in other forums, it may be caused by a windows update or antivirus. What do I need to do to have my software work again? I would really appreciate if you can help me resolving this issue.

    I have exactly the same problem.  After useing Adobe Photoshop Elements 10 for more than a year, I get the same error message after I chose the edit option.  I have not used the program in a few weeks, so I cannot guess what other program was updated that might have affected the performace of Photoshop.  But, Photoshop does work in Safe Mode.  So, there is something that suddendly is in conflict.  Unfortunately for me, the first things I tried were to remove and reinstall Photoshop a few times.  Now my restore system option of Win7 is not available for a date far enough in history to get Photoshop to work again.  I have removed all software that used to open at Startup.  I have tried to open Photoshop as an administrator and also with various compatibility settings to now avail. I have checked the installation logs and there are no errors.
    Seeing that the prevous forum post is from February 2014, I am assuming that no one viewing this forum is going to help me with this problem either, but I can try to remain optimistic.  I'm out of other options for getting help.  I'm not excited by the idea of reinstalling all my software again and the hours of my time that will take, especially when I don't even know that this will help.

  • Hi i am having trouble with adobe photoshop elements 10 it will not let me singh in

    Hi all
    I hope some one can help me i was on the phone with Adobe for a 1/2 hr and in the end they wanted money to fix a problem they had and no its my problem
    I try to singh on to my acc and it comes up not avalable try again later then i try to add people to my address book so i can sent them pictures and it ask me to singh in and then it freezes my whole computa can some one help i dont have the money to pay adobe i have been out of work for 7 years i am 60 and it does not look like work will come again for me the way things are well take care and have a good day and God Bless.
                                                                                                                                                                                                  Rich

    when I click on my Photoshop at the beginning  the welcome comes up and I do not Singh I click organize there are only two thing you can click on one organize and edit.
    That is the welcome screen. You don't want to use it because it will always try to contact photoshop.com.
    You are using windows, I'm guessing? Then you want to go into the program files. If you have a 64 bit version of windows it will be program files(x86) instead. Go to C:\Program Files\Adobe\Elements 10 Organizer to find the organizer .exe file (it will be called application instead of .exe in windows 7 or 8). The editor will be in C:\Program Files\Adobe\Photoshop Elements 10.

  • Adobe Photoshop Elements 13 Won't launch

    My motherboard died.  I put a new motherboard in and have been reinstalling the OS (Windows 7 Professional) and reinstalling all of the programs.  I successfully re-downloaded Adobe Photoshop Elements 13 and entered my license key and it installs.  When I launched it, it came up to the welcome screen, but when I try to open the Organizer or the Editor, it won't launch!  I switched to startup in the Organizer versus the Welcome Screen and now it won't launch at all!
    I uninstalled the program and tried reinstalling.  It installed, but the program will not launch!

    Hi,
    Try starting the two applications directly by creating shortcuts to the following files.
    Organizer: "C:\Program Files\Adobe\Elements 13 Organizer\PhotoshopElementsOrganizer.exe"
    Editor "C:\Program Files\Adobe\Photoshop Elements 13\PhotoshopElementsEditor.exe"
    If you need help with creating the shortcuts then come back and I will explain how to do it.
    Brian

  • Adobe Photoshop Elements 10

    I installed version 10 and it obviously installed incorrectly.  I wanted to create a slideshow and when I click on create it attempts to load and nothing happens it just remains blank.  I have tried to uninstall the program and I can't.  It does not appear in the list under add remove programs.  I have talked to Adobe for hours and still no positive results.  I never had a problem with version 9 and now the organizer freezes and I have to log offf and on again.  I would love to be able to uninstall the program but I don't know how.  I am a senior so please try not to be too technical.  I don't know if Adobe has had many problems like this but they are not able to help me.  The launch incons are on my desktop and the program works except for the Create functions.

    Thank you for taking the time to answer my question.
    Date: Sat, 22 Oct 2011 18:34:46 -0600
    From: [email protected]
    To: [email protected]
    Subject: Adobe Photoshop Elements 10
    Re: Adobe Photoshop Elements 10 created by Curt Y in Photoshop Windows - View the full discussion
    You will probably get a better and faster answer if you post this on the Elemennts Forum.  Here is the link.  http://forums.adobe.com/community/photoshop_elements
    Replies to this message go to everyone subscribed to this thread, not directly to the person who posted the message. To post a reply, either reply to this email or visit the message page: http://forums.adobe.com/message/3985709#3985709
    To unsubscribe from this thread, please visit the message page at http://forums.adobe.com/message/3985709#3985709. In the Actions box on the right, click the Stop Email Notifications link.
    Start a new discussion in Photoshop Windows by email or at Adobe Forums
    For more information about maintaining your forum email notifications please go to http://forums.adobe.com/message/2936746#2936746.

  • Adobe photoshop elements 11 stopped working on Mac Pro

    in januari 2014 adobe photoshop elements aangeschaft in te i-tunes store. Altijd naar behoren gewerkt. Nu sinds ongeveer een week kan ik het programma niet meer opstarten. Na het opstarten vraagt hij om aan te melden met mijn Apple id, wanneer ik dit doe geeft hij de foutmelding: uw apparaat of computer kon niet worden geverifieerd. Neem contact op met support voor ondersteuning. Heb ook al contact gehad met i-tunes store, deze laten mij weten dat dit iets is voor Adobe.
    Gaarne reactie!

    Since the translation widget isn't working, mycrazylive says:
    in January 2014 adobe photoshop elements purchased at i-tunes store. Always worked properly. Now since about a week, I can not start the program. After startup, he asks to sign up with my Apple ID, when I do this it gives the error message: Your device or computer could not be verified. Please contact support for assistance. Have already had contact with i-tunes store, this let me know that this is something for Adobe.
    Please comment!

  • Is anyone else having issues with Adobe Photoshop Elements 12 since upgrading to Yosemite?

    this is a common issue, greatly discussed on the Adobe forums.  I was hoping that someone in the Apple community might have some information on this.  Basically, since updating my macbook pro to Yosemite, Adobe Photoshop Elements 11 and 12 do not work - they freeze or several tools do not work.  someone suggested a workaround - to use a mouse instead of the trackpad.  Contact with Adobe has resulted in nothing - they will not own the problem.  Several people have contacted Apple tech support - they will also not own the problem.  Anyone have any solutions or suggestions.  Adobe's answer was to purchase their new version of PSE!!

    Looking at the Yosemite forum, it is obvious that this is a very common issue.  You might want to post in that forum for help and advice.
    OS X Yosemite

  • Adobe Photoshop Elements 12 and Adobe Premiere Elements 12 Activation

    After successfully uninstalling and re-installing my newly purchased adobe photoshop elements 12 and adobe premiere elements as an advise because of the problems that I encountered during my first installation a few weeks ago, now although both programs was successfully install, when I try to open first the adobe photoshop elements 12 instead of lunching it, a Window pop-up menu appears showing "Sign In Required", so I did enter my adobe ID and click the Sign In button but nothing happen. I also tried to open the adobe premiere elements 12 and it did lunch but only the Organizer part. And when I try to click on the Editor button, first that "Sign In Required" window pop-up menu appears to enter the adobe ID and then when I click  Editor button nothing also happen (freeze).

    You need to contact Adobe directly using the link below. Use the dropdown menu for boxes (1) & (2) to scroll down the list and choose:
    1. Adobe Photoshop Elements
    2. Adobe ID, and signing-in
    3. Click on the blue button: Still need help? Contact us – then click the area marked chat 24/7, then click “start chat ”
    It’s usually possible to start a live chat, if an Adobe agent is free, and often to get the problem fixed right away. Have your serial number available. The agent can directly troubleshoot your system if you agree to activate the Adobe Connect add-on.
    Click here to get help now Contact Customer Care

  • Adobe photoshop elements won't download updates

    I recently installed adobe photoshop elements on my MacBook. Whenever I open the application, it automatically tries to update. I get this dialog box.
    An error occured while attempting to download a file from the adobe online web server. The request was not understood by the server HTTP #400 Bad request.
    Not only can it not download updates, it freezes my whole machine and I have to force a manual shut down by pressing on the power button for 5 seconds. In short, I can only use Photoshop Elements when I am not connected to the web.
    I've also had trouble downloading Adobe Reader for pdf documents. I have no trouble on my PC. This seems very strange since Mac and Adobe are good friends.

    Hi famo-sa,
    adobe and apple are truly good friend, but it also depend on what version of both that try to communicate each other.
    First, 400 bad request is happen more because of browser send something that other end server cannot understand, for that, you can try to disable automatic update check on element and try to find updater using other browser.
    http://www.adobe.com/support/downloads/product.jsp?product=40&platform=Macintosh
    And maybe since the elements is not universal yet, failed to do the update make your intel mac crash.
    Try to repair permission: application folder > utilities folder > disk utility > repair permission.
    and try to download reader from here:
    http://www.adobe.com/products/acrobat/readstep2.html
    Good Luck.

Maybe you are looking for

  • Is not working

    I don't know what happen to my iPod it was working until something like 3pm(today), after 2 hours(5pm) i tryed to use it again but it didn't work, not even turned on, i don't know what happen. When i came back home i tryed to put the iPod in my PC to

  • How to create excise invoice with reference thorugh credit memo

    Hi All, Please provide any solution for the following qurey: How to create excise invoice with reference thorugh credit memo

  • Issue Restoring Toshiba Satellite Pro C50-A, Windows 8.1 Pro

    The hard drive that came with my laptop was full so i purchased a new hard drive and i was using the system restore disks that came with my laptop to load windows onto the hard drive, it was working fine up until when i put the third disk in and the

  • Upgrade from windows to mac

    I have CS4, Design Standard. Can I upgrade it Mac version?

  • DW CS4 not closing input tags properly when no doctype declared

    Hi, I often write code in PHP that is going to be included, because of this, I dont use the HTML, BODY, DOCTYPE tags on the include file (usually a form) that I'm working on. If I add input fields, they are closed with a '>' instead of a '/>' Is ther