Adobe Photoshop Elements 10, RAW update 6.7 EOS 5D mk3 support. (MAC OSX 10.8.2)

Question

My system tells me that the update file failed bacuse it is not applicable (ElementsCameraRaw-6.7-mul-AdobeUpdate) - is this the correct file, if not where can i get the correct file. If it is what do i need to do to get around this problem?

Answer 1

Ok...from the screenshot it wasn't clear that you had downloaded the 'ElementsCameraRaw-6.7-mul-AdobeUpdate.dmg'. In your first post you did indicate you had 'ElementsCameraRaw-6.7-mul-AdobeUpdate', so I was just rying to confirm...
Sorry, I don't know more about Elements and exactly where it stores the Camera Raw plug-in, but there would be another method of extracting the Camera Raw 6.7 plug-in from the installer and copying the plug-in manually–although it's kinda complicated....if the following makes you uncormfortable, you'll need to followup with tech support to try to figure out why the AdobePatchInstaller.app is failing...some log somewhere is screwed up.
But if you want to try the manual copy method, you'll need to search for where Elements sees the plug-in your self. It should be in the root level Library/Application Support/Adobe/Plug-ins folder (I think). I think there should be a folder named CS5 or Elements? Otherwise do a finder search for 'Camera Raw.plugin' and see where it's at...
Then, mount the 'ElementsCameraRaw-6.7-mul-AdobeUpdate.dmg' and look into the folder called 'payloads'. There will be multiple subfolders, open the folder that starts: 'CameraRawForElements', inside that folder will be another .dmg starting with the name 'CameraRawForElements' with a .dmg at the end (sorry, I'm not bothering to type in all the numbers in the names).
Double-click to mount that .dmg, it'll have a weird name something like F3BA0E4781E0364E (it's kinda goofy, but this is where the goodies are)
In the .dmg there will be yet another folder named 'Assets2', open that and there will be a folder named 'universal' and inside that folder will be the 'Camera Raw.plugin'. Copy this plug-in over to the correct location inside root level Library/Application Support/Adobe/Plug-ins folder where you previously found the installed Camera Raw plug-in...before overwriting the original, you might want to copy that to the desktop in case you need to get it back for any reason.
Then, you're almost done...also inside the Assets2 folder is another subfolder named Profiles, and inside that will be CameraProfiles and another subfolder named Adobe Standard...open the 'Adobe Standard' folder and you'll see a bunch of new .dcp profiles. Since you have a Camon 5D Mark III, you'll need to copy that .dcp file back into your root level Library/Application Support/Adobe/CameraRaw/CameraProfiles/Adobe Standard folder.
This manual copying of the required files into the correct location should get Camera Raw 6.7 loaded and running in Elements 10.
However, that doesn't address why the AdobePatchInstaller.app is failing to correctly install Camera Raw 6.7. Somewhere there's something messed up with some sort of installer log and is making the AdobePatchInstaller.app "burp"...and I really don't know what to tell you about fixing that.