Adobe Photoshop Elements 11 Error after disk install

I have a windows 7 64 bit system, I purchased Elements both Photoshop and Premiere 11 disks.  After install without incident, Premiere works fine, but Photoshop gives me this message upon opening the program.  Adobe Photosp Elements 11 has stopped working.  A problem caused the program to stop working correctly.  Windows will close the program and notify you if a solution is available.  It closes the program and no solution suggested.  I have waited twice on tech support phone, and once with online help, I have been disconnected on the phone support, and online could not help me.  This is a new product I have not been able to use.  The last time I purchased version 10 and it never worked.  Now I see right after buying version 11, 12 is now available and I still can't use Photoshop elements.   Can someone please help.  I have reviewed all the similar issues on the help site, none of the suggestions worked. 

This did not answer my question or solve the problem.  As I stated in the original email,  I had tried all the solutions posted earlier.
I DO NOT even get to open the program, before the message, getting to the editor is not the problem, getting the program to open is the problem.  The error message comes while PSE 11 is loading, but not open.  Please send a solution !  Thank you, Rebecca Stone

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