Adobe Photoshop Elements 11 for Mac OS X don't install

Hi, I have Adobe Photoshop Elements 11 for Mac OS X. My system currently is
System Information:
Operating System OS X 10.8.2 = (12C60)
Locale = pl
Macbook Pro, 10 GB DD3, 1333 MHz, 2.2 GHz Intel Core i7
I tried to install from the disc, but jumped out error that I can not continue with the installation. I also tried the trial version, the same error. ADOBE SUPPORT ADVISOR tool, which reports:
"Inspection could not identify any issues. Please contact Adobe Support for further assistance."
What should I do?

The Great Snorer reviewing the log files is primarily accomplished by doing a search on the words ERROR and FATAL within the log file.  If you are unable to locate the log files though then I would recommend contacting our support team and working with them directly.
For the best assistance, I recommend our chat support at http://adobe.ly/yxj0t6.  Our chat representatives can provide a personalized experience to resolve the issue you have described.

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