Adobe Photoshop Elements 11 for Mac will not install

I have downloaded a test version of Adobe Photoshop Elements 11 but when I come to hit the install button nothing happens. I have updated Adobe Air and Application Manager and I am on Mac OS 10.8.2, any ideas?

The Great Snorer reviewing the log files is primarily accomplished by doing a search on the words ERROR and FATAL within the log file. If you are unable to locate the log files though then I would recommend contacting our support team and working with them directly.
For the best assistance, I recommend our chat support at http://adobe.ly/yxj0t6. Our chat representatives can provide a personalized experience to resolve the issue you have described.

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Why is my recently purchased adobe photoshop elements for Mac grainy when installed?

Why is my recently purchased adobe photoshop elements for Mac grainy when installed?

Please share a screenshot of the issue that you are seeing.
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Andaleeb

Photoshop CS6 for Mac will not install. I get a list of errors. How can I resolve this?

Hi all, I am running Mac OS 10.6.8 (Snow Leapard) on a Mac Pro Dual Core Intel Xeon with 2.66 GHz and 3 GB RAM.
I have tried to install Photoshop CS6 from the purchased disc and again from a downloaded trial version from Adobe. Both having the exact same install errors issue. I still have CS4 loaded since I wish to run with this suite for a while before I fully switch to CS6
Below is the summary of errors. I look forward to hearing from some one soon!!
Exit Code: 6
Please see specific errors and warnings below for troubleshooting. For example, ERROR: DF006, DF016 ... WARNING: DS012, DW016 ...
-------------------------------------- Summary --------------------------------------
- 0 fatal error(s), 6 error(s), 10 warning(s)
WARNING: DW016: NOTE: Cannot set action to the payload {0256558F-A0FF-4FCF-99C2-96D2EE3201D9} Suite Shared Configuration CS6 3.0.0.0 as it is already upgraded by the payload {C346BBCF-A687-4500-BB19-EE9C2D6FF284} Suite Shared Configuration CS6 3.0.0.0
WARNING: DW016: NOTE: Cannot set action to the payload {0256558F-A0FF-4FCF-99C2-96D2EE3201D9} Suite Shared Configuration CS6 3.0.0.0 as it is already upgraded by the payload {C346BBCF-A687-4500-BB19-EE9C2D6FF284} Suite Shared Configuration CS6 3.0.0.0
WARNING: DW016: NOTE: Cannot set action to the payload {0256558F-A0FF-4FCF-99C2-96D2EE3201D9} Suite Shared Configuration CS6 3.0.0.0 as it is already upgraded by the payload {C346BBCF-A687-4500-BB19-EE9C2D6FF284} Suite Shared Configuration CS6 3.0.0.0
WARNING: DW016: NOTE: Cannot set action to the payload {0256558F-A0FF-4FCF-99C2-96D2EE3201D9} Suite Shared Configuration CS6 3.0.0.0 as it is already upgraded by the payload {C346BBCF-A687-4500-BB19-EE9C2D6FF284} Suite Shared Configuration CS6 3.0.0.0
----------- Payload: {0C4E7429-E920-4125-980E-029A87AE0A4D} AdobeColorCommonSetCMYK CS6 4.0.0.0 -----------
WARNING: DS012: LocalizeFile: Localized string not found for locale 'en_GB' try fetching for en_US(Seq 21)
WARNING: DS012: LocalizeFile: Localized string not found for locale 'en_GB' try fetching for en_US(Seq 22)
----------- Payload: {C7B1C1B3-368D-4C32-A818-83F1554EB398} AdobeColorCommonSetRGB CS6 4.0.0.0 -----------
WARNING: DS012: LocalizeFile: Localized string not found for locale 'en_GB' try fetching for en_US(Seq 11)
WARNING: DS012: LocalizeFile: Localized string not found for locale 'en_GB' try fetching for en_US(Seq 12)
----------- Payload: {48623899-C152-457D-9B30-1F957332AC2F} AdobeColorPhotoshop CS6 4.0.0.0 -----------
WARNING: DS012: LocalizeFile: Localized string not found for locale 'en_GB' try fetching for en_US(Seq 3)
----------- Payload: {78E38D75-4D92-4F6E-B631-17A436BED680} AdobeColorVideoProfilesCS CS6 4.0.0.0 -----------
WARNING: DS012: LocalizeFile: Localized string not found for locale 'en_GB' try fetching for en_US(Seq 5)
----------- Payload: {9124DF4E-617D-486B-A970-8FA632244F24} Adobe Photoshop CS6 Core 13.0.0.0 -----------
ERROR: DF006: The path "/Library/ScriptingAdditions/Adobe Unit Types.osax" already exists and is not a directory, Please rename or delete and retry(Seq 2255)
ERROR: DF016: Unable to create directory "/Library/ScriptingAdditions/Adobe Unit Types.osax/Contents" with mode 775(Seq 2255)
ERROR: DF006: The path "/Library/ScriptingAdditions/Adobe Unit Types.osax" already exists and is not a directory, cannot create path "/Library/ScriptingAdditions/Adobe Unit Types.osax/Contents",Please rename/delete "/Library/ScriptingAdditions/Adobe Unit Types.osax" and retry(Seq 2255)
ERROR: DW063: Command ARKCreateDirectoryCommand failed.(Seq 2255)
ERROR: DW050: The following payload errors were found during install:
ERROR: DW050: - Adobe Photoshop CS6 Core: Failed due to Language Pack installation failure
ERROR: DW050: - Adobe Photoshop CS6 International English Language Pack_AdobePhotoshop13-en_GB: Install failed

Try
Errors "Exit Code: 6," "Exit Code: 7" | CS5, CS5.5 (should still apply to CS6)
http://helpx.adobe.com/creative-suite/kb/errors-exit-code-6-exit.html

Avast for mac will not install unless I close safari and mail but both are closed. I turned off computer and started again but same message appears.

avast antivirus for mac will not install unless I close safari and mail which are both off. I have shut down my imac and started again but same message when I tired to install. Help please.

jejerry wrote:
do you use any antivirus software ...
In General 3rd Party AV Software is Not Required as Mac OS X tends to look after itself.
Read Here > https://discussions.apple.com/thread/4545776?tstart=0
See Here > Antivirus Discussion

Photoshop Elements for Mac - Three Versions Installed

Hi there,
I'm cleaning up stuff on my iMac and find I have three purchased versions of PhotoShop Elements for Mac installed, V4, V6 and now V8. Can I safely remove the old V4 and V6 versions without them affecting anything in V8?
Also, there are other versions of related software, such as Adobe Bridge, then Adobe Bridge CS3 and CS4. Can the original and CS4 versions be removed.
What else might have multiple versions relating to Photoshop Elements?
Can I remove these by simply deleting them from the Applications or is there a process which needs to be followed, i.e., an Uninstall?
Guidance much appreciated.
Lynn

"Never delete anything, just buy a bigger hard drive"!
After I admit to being "slightly eccentric", let me say I don't know why you even need to uninstall any of them. The only caveat there is you can't run two versions simultaneously. I have PSE- 5 & 7 installed on one of my computers, and I import the same file into both catalogs, while duplicating the folders on a separate HDD also. You can never be to sure, or is that too insecure, I'm not really sure.

Mac OSX Photoshop Elements 11 upgrade will not install

I downloaded Photoshop Elements 11 (upgrade) after purchase, and then tried to install.
I get the Agree to License page OK,
Enter Serial No - I get a green check mark,
I enter Adobe ID and Password, and it authenticates,
then the Option Page. Product "Photoshop Elements ..." is shown with an icon and a grayed out check mark in the left column.
"Adobe Photoshop Elements ..." is in the column to the right, but the "All Components" is grayed out and cannot be clicked.
I have tried to click on the "Photoshop Elements ..." but nothing happens
The Install button is NOT grayed out
If I click the Install button, nothing happens - I mean nothing - no error indication,,,, nothing - it clicks in but nothing happens.
Is there a logfile somewhere which can tell me why it is not installing?
BTW, it is an upgrade but it never asks me for a previous full version serial number. Perhaps that is only done at activation?
Thanks.
jeff.
Macbook Pro, Early 2008 15 inch
OSX Version 10.8.2
2.4 GHz Intel Core 2 Duo
4 GB 667 Mhz DDR2 SDRAM
Graphics NVIDIA GeForce 8600M GT 256 MB
70 GB free disk space

Thanks Jeff, but it only asks for the current serial number - Which I know is not right.
I did get it to install, however, by manually going in and deleteing all references to Adobe from my system. The Installer is not handling an exception properly and is failing. Sorry, that's a bug. The offending file apparently was in /library/application support/Adobe. For my purposes, I only have to re-install one additional product to insure that everything still works. The fact that it installed an update without asking for a previous serial number is also a bug - perhaps the same bug not completely cleaned up. My opinion is that they either have to fix the installer or offer a cleaner - maybe there is a cleaner but I did not know about it. I am marking this as complete but the developers clearly have some work here. Perhaps it is not possible to handle every exception - I can accept that also.
jeff.

Hi i am having trouble with adobe photoshop elements 10 it will not let me singh in

Hi all
I hope some one can help me i was on the phone with Adobe for a 1/2 hr and in the end they wanted money to fix a problem they had and no its my problem
I try to singh on to my acc and it comes up not avalable try again later then i try to add people to my address book so i can sent them pictures and it ask me to singh in and then it freezes my whole computa can some one help i dont have the money to pay adobe i have been out of work for 7 years i am 60 and it does not look like work will come again for me the way things are well take care and have a good day and God Bless.
Rich

when I click on my Photoshop at the beginning the welcome comes up and I do not Singh I click organize there are only two thing you can click on one organize and edit.
That is the welcome screen. You don't want to use it because it will always try to contact photoshop.com.
You are using windows, I'm guessing? Then you want to go into the program files. If you have a 64 bit version of windows it will be program files(x86) instead. Go to C:\Program Files\Adobe\Elements 10 Organizer to find the organizer .exe file (it will be called application instead of .exe in windows 7 or 8). The editor will be in C:\Program Files\Adobe\Photoshop Elements 10.

Photoshop CS6 for windows will not install.

I have already copied the lesson files to my hard drive as the book instructs, however there is no autorun screen, or even a shortcut/icon that says Adobe Photoshop, the same applies for Adobe Bridge. What am I doing wrong? I need this for a college course and have already missed an assignment because I cannot get it to work. Please help?

Products
Here is a link to the Student Store -- you should be eligible for a discount through your school. I don't see CS6 on there, so you may have to get the cloud instead to get the discount. (You can find out from the chat window that will show up if you stay on the page for a few minutes). If you just need Photoshop, the Photographers bundle is the best deal.

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I installed the Adobe software for Elements 5.0. The catalog won't open. The new laptop uses Windows 7. Could that be the problem? If so, how do I rectify the problem?

Hi,
Actually, I did eventually get it to open. However, the photos are no longer tagged. I recovered the photos from my external hard drive, which is where I always stored them.
So you are saying that I would need to actually to a BACKUP from ELEMENTS itself? If I do that, the tags will still be attached to the photos? I have over 6000 photos. I do not want to have to reorganize and re tag them again.
Thank you for any suggestions you can provide!

Have had to re-install everything on my computer but Photoshop elements 11 disk will not load. Help?

have had to re-install everything on my computer but Photoshop elements 11 disk will not load. Help?

you can download the installation file,
Downloads available:
Suites and Programs: CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4 | CS3
Acrobat: XI, X | 9,8 | 9 standard
Premiere Elements: 12 | 11, 10 | 9, 8, 7
Photoshop Elements: 12 | 11, 10 | 9,8,7
Lightroom: 5 | 4 | 3
Captivate: 8 | 7 | 6 | 5
Contribute: CS5 | CS4, CS3
Download and installation help for Adobe links
Download and installation help for Prodesigntools links are listed on most linked pages. They are critical; especially steps 1, 2 and 3. If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.
window using the Lightroom 3 link to see those 'Important Instructions'.<

I Want to Buy Adobe Photoshop CS6 for Mac - NOT Creative Cloud

I just bought a new iMac and I would like to buy Adobe Photoshop CS6 for Mac OS X Yosemite 10.10.2. I am NOT interested in the monthly subscription for Creative Cloud, so please don't even try and sell that to me. I was told by the place I bought my new iMac that Adobe would still sell me Photoshop CS6 if I contacted them. Since I was unable to find a phone number to call, I thought I would try my luck on this forum. Again, I was told that Adobe would send me a link or something like that where I can buy and download Photoshop CS6. Since my new iMac does NOT have a CD/DVD-ROM drive, I would only be able to download the software. I understand that the monthly subscription for Creative Cloud is the newest way of using Photoshop, but I am not interested in that at all. I would greatly appreciate any and all assistance with this matter. Thank you for your time and I anxiously await a response.
Respectfully,
Chris

From here you should be able to buy photoshop cs6:
http://www.adobe.com/products/catalog/cs6._sl_id-contentfilter_sl_catalog_sl_software_sl_c reativesuite6.html

I have Adobe Photoshop Elements 10. It came installed on my HP Desktop. I am can not get the warp text tool to work. It has worked in the past. Once I click warp text, the little window does not pop up, and if I try to do anything else after I click warp

I have Adobe Photoshop Elements 10. It came installed on my HP Desktop. I am can not get the warp text tool to work. It has worked in the past. Once I click warp text, the little window does not pop up, and if I try to do anything else after I click warp text, it wont let me. Just sounds the ding, alert, can still slightly navigate the program but can not use any other tools after clicking warp text. I just have to open task manager and close the program. not sure if I'm doing something wrong or maybe I just need to uninstall and re install. Having trouble finding out how to uninstall and reinstall because the program came pre installed on my desktop.

It actually sounds like the warp text window is opening off screen.
Resetting the photoshop elements 10 preferences should fix it.
*Press and hold the Shift+Ctrl+Alt keys just after you start the launch of the photoshop elements 10 editor
*Keep holding the keys down until you get a dialog asking if you want to delete the adobe photoshop elements setting file
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Adobe Acrobat Pro XI download will not install; stalls at preparing files for extraction

Adobe Acrobat Pro XI download will not install; stalls at preparing files for extraction

what os?
what file(s) (name/extension) have your downloaded and is their file size?

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My Photoshop Elements 12 Editor will not open from the Organizer - after I enter my password to login, I just get a small spinning circle on the screen but the editor never loads

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SEE THIS THREAD   -   https://forums.adobe.com/thread/1582618?start=0&tstart=0
     Re- name SLCache folder present at location "<root drive:>\Program Files (x86)\Common Files\Adobe\SLCache" (to oldSLCache for example)
     Win: Also rename opm.db on your machine to resolve this issue @ <root drive>\Users\<user name>\AppData\Local\Adobe\OOBE (to oldopm.db for example)
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yehudaleib
All you should have to do is to go to the Adobe web site http://www.adobe.com.
Sign in with your Adobe ID and Password.
Then go the web page's Search field and type in "My Orders".
Follow the "My Orders" link to your orders, find the order corresponding to the version in question.
There should be an opportunity there to download a new set of installation files.
Do you have your purchased serial number? If not, I am not sure if it will be included in the "My Orders"
area. But, it should be in the "My Products" which you can access from the Search field. Click on the
name of your product in "My Products", and the serial number should be revealed.
Please let us know the outcome.
Thank you.
ATR

Adobe Photoshop Elements 11 for Mac will not install

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