Adobe photoshop elements 12 & adobe premier elements 12 redemption code invalid

redemption code on adobe photo shop elements 12 is invalid

Hi JuVé Photography,
Have you tried uninstalling and reinstalling Photoshop Elements 12 completely? Sometimes that error can occur if the current installation became damaged.
You should be able to download the installer again if you need it from here: Download Photoshop Elements products | 12, 11, 10
- Dave

Similar Messages

  • Photoshop Elements 12 redemption code invalid

    I've asked several times but cannot obtain any responses.   I do not fully understand how this works I guess.    The redemption code on my PSE 12 sleeve does not work.   I double checked the code and what I typed and they are the same.    The error message says that I need to return to the retailer.   What information do they need to give me a valid redemption code?   Isn't there a way for me to contact Adobe and provide the information so I can install PSE12 now?   I find this bazaar maze of support without obtaining any support frustrating.    All I want to do is install PSE12.   It should not be so difficult that I spend hours doing it and then spend more hours trying to figure out how I contact Adobe support so I can install a one disk software program.    If anyone has any idea how to install the software, please let me know.    Thanks!

    http://helpx.adobe.com/x-productkb/global/redemption-code-help.html
    Mylenium

  • Photoshop elements 12 redemption code not active

    I entered the redemption code from a just opened box (purchased some time ago) and response says code is not active. Customer support just sends be me in circles. How can I get the serial number?

    I selected Photoshop Elements --> Setting up --> Serial number and
    redemption codes --> Redemption code help --> Product box.
    I have the card with the redemption code and when I enter it I just get
    the response that it is not active and to contact the place where I
    bought it. I called Best Buy, they said they activated the software and
    I have to call Adobe to make the redemption code active.
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  • Adobe Photoshop Elements 11 redemption code trouble.

    Hi, I recently bought Adobe Photoshop Elements 11 and it gave me a redemption code and to go to https://redeem.licenses.adobe.com/getserial, but when I typed in my serial number it said "Oops! This code doesn't seem to be active. Please contact the retailer you purchased the card from, or use a different code." So what should I do!

    contact the retailer you purchased the card from

  • Photoshop Elements 11; redemption code does not work

    I have PS Elements 11, which I purchased some time ago and am now trying to install. Let me recount the fun I've had:
    1. I came to the window requesting the serial number.
    2. I found the redemption code and logged onto your site to get the serial number.
    3. I found I needed to register in order to get to your activation page, so I registered.
    4. I entered the redemption code and got this message: The code you entered is invalid. Please try again.
    5. I triple checked every character and tried again; still no go.
    6. I re-entered but this time used lower case letters; still no go.
    7. Went back to your site for help; none of the remedies worked, unless you think going around in circles is helpful.
    8. Clicked on Contact Us.
    9. Was sent to this community, which I could not access until I registered.
    10. Found a thread that addressed this same problem, albeit it was PS Elements 12. The writer's experience mirrored mine exactly. The final message in the thread advised the writer to follow a link.
    11. I clicked on the link, hoping to find an e-mail address or active chat room, but instead I was rerouted to the community!
    I am at my wit's end trying to get help. Please help, but please, in the name of Zeus, do not give me a link that just takes me back to your community or your "trouble-shooting" pages. Been there, done that. I need real help here.
    Thanks,
    J. Nuttle

    After some serious hunting I finally found a link for live chat (that hunting also included switching to Internet Explorer where I had been using Chrome; I don't know if that's what made the difference). I gave the person at chat my redemption code; soon they came back and told me they had validated the code.
    I went to the code redemption page and put in the code, and AGAIN it came back invalid! A second visit to chat yielded a similar promise, but with instructions to go to my Adobe ID page and check for the serial number there, under Products and Plans. I went there, checked Products and Plans, and found no serial number.
    I was borderline homicidal at this point.
    Still on the ID page, out of desperation I clicked on the Other Products link, and there, FINALLY, I found the serial number. It worked when I ran the install program, and now PS 11 Elements is up and running on my computer.
    I would compare getting a serial number to PS 11 Elements to trying to find the Ark of the Covenant, except that finding the Ark is a cinch by comparison. I'm sure the difficulties I encountered were not of your making, but were the result of some horrible brain farts of those above you. Thanks for your help.
    John

  • Have trouble installing an update to Photoshop Elements 12 wrong code U44M1P2003 .

    have trouble installing an update to Photoshop Elements 12 wrong code U44M1P2003

    Hi Tomas W,
    Please check the KB : http://helpx.adobe.com/photoshop-elements/kb/elements-12-1-update-error.html
    Regards,
    Rave

  • Unable to use Photoshop elements 8 fault code 150-30 displayed

    Unable to use Photoshop Elements 8.  Code 150-30 displated

    What operating system? And have you recently tried to move or restore PSE?

  • ADOBE PHOTOSHOP ELEMENTS 7: aucun code avec le produit!!!

    J'ai acheté un scanner EPSON V750 Pro. Un CD ROM d'installation d'ADOBE PHOTOSHOP ELEMENTS 7 était joint au scanner mais IL N'Y AVAIT AUCUN CODE permettant d'ouvrir le programme. Ni EPSON, ni ADOBE n'ont accepté de m'aider ce qui est incroyable car ils ont les moyens de me donner un code et j'ai le CD ROM parfaitement officiel et il n'y a aucun piratage!!! Je ne sais que faire et je ne peux utiliser le logiciel... Quelqu'un a-t-il une solution? Merci AL

    alainl45938763 a écrit:
    Bonsoir,
    Et merci pour votre réponse.
    En fait, autant que j’aie pu en juger, il n’y avait rien dans la boite du scanner...
    Ce que j’ai trouvé inadmissible, c’est que ni EPSON ni Adobe n’aient voulu m’aider en quoi que ce soit alors que cela leur était facile en tant que vendeurs, revendeurs, fabricants liés par contrats, etc, etc...
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    En fait, si Epson propose un logiciel comme argument de vente supplémentaire et s'il ne donne pas le moyen de l'utiliser, c'est de la publicité mensongère.
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  • I posted a question 22 minutes ago and it says answered but i got no answer to my question of why my trial version of photoshop elements 7.0 says invalid serial number when i put in the correct serial number in it says the same number in my account and oc

    i posted a question 22 min ago and says answered but i got no answer i downloaded a trial version of photoshop elements 7.0 but when i put my serial number from my account saying oct 8 2014 it comes back invalid serial number where are the experts avaiable 24/7 and where do i get my answer chat said mention case number 0213950594 so why is my 1st post marked answered and where is my answe or where do i get it

    HI thomascannonjr,
    Please tell us if you are installing on Windows or Mac.
    Do you have any other Adobe Product installed on the system?
    Did you download Photoshop elements from this link:
    Download Photoshop Elements products | 9, 8, 7
    Regards,
    Sandeep

  • Photoshop elements 10 - error code exit 7 when trying to install on MAC OSX

    A joke, I got this for christmas and cannot install it onto my computer, therefore cannot use it.  I get exit code 7 and have tried to install it by creating another administrator but still no success. And of course its Sunday so cannot get hold of support over the phone. Has anyone had the same issue and if so do you have any idea how to resolve it?  I feel a bit frustrated and would have thought a company such as ADOBE would have a better support system in place.   Thanks for any advice or tips in advance.

    After uninstallation , check whether any file has been left and delete it in above mentioned thread. For convenience you can use the following way-
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  • Problem updating Photoshop elements 13 error code U44M1I210

    Every time I try to update PSE 13 I get this message:
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    There was an error installing this update. Please quit and try again later. Error Code: U44M1I210
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    Hi alessandrothei,
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    http://helpx.adobe.com/creative-suite/kb/error-u44m1i210-installing-updates-ccm.html
    regards,
    Abhijit

  • Photoshop Elements 11 serial number invalid after computr reset

    I reset my computer (Windows 8 OS) and all programs installed through disc were deleted. I need to reinstall Photoshop Elements 11, but when I entered my product's serial number it said it was invalid. The program was completely erased from my system, and yet it is still activated. Is there any way to deactivate it without the program being on my system? Is there any way to reinstall it at all?

    you don't need to deactivate if you're installing on the same computer (as long as there were no major hardware changes).
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    make sure you're using the correct number to activate:  http://helpx.adobe.com/x-productkb/global/find-serial-number.html

  • Unable to open Photoshop Elements. Error code 150:30

    I have tried without luck to open Photoshop Elements 8. Asks me to restart computer. Error Code 150:30.
    Any suggestions please?

    windows:
    http://helpx.adobe.com/creative-suite/kb/error-licensing-stopped-windows.html
    Mac:
    http://helpx.adobe.com/x-productkb/global/error-licensing-stopped-mac-os.html

  • Photoshop Elements 10 Error Code

    Every time I try to launch the elements 10 editor I get the error code "The specified module could not be found." I cannot re-install the program because it came pre-installed on my computer. My computer is a HP envy m6 with windows 8 64bit.

    After uninstallation , check whether any file has been left and delete it in above mentioned thread. For convenience you can use the following way-
    1. Press CMD+Shift+H -> Library->Application support -> Adobe Now delete Elements Organizer and Photoshop Elements  specific files
    2.- Press CMD+Shift+C -> Select your OS Drive-> Library ->Appication Support->Adobe , Now again delete Elements Organizer and Photoshop Elements  specific files
    Before Trying step1 and 2 , first make sure that in Activity monitor Organizing Sync Agent should not be running. If yes then kill it.

  • Photoshop Elements 9 error code 6

    I just tried to open Photoshop Elements 9. Got an "Error code: 6" message.
    Why is this happening all of a sudden and how can I fix it? I just want to access my Photoshop and not loose all my previous work.

    After uninstallation , check whether any file has been left and delete it in above mentioned thread. For convenience you can use the following way-
    1. Press CMD+Shift+H -> Library->Application support -> Adobe Now delete Elements Organizer and Photoshop Elements  specific files
    2.- Press CMD+Shift+C -> Select your OS Drive-> Library ->Appication Support->Adobe , Now again delete Elements Organizer and Photoshop Elements  specific files
    Before Trying step1 and 2 , first make sure that in Activity monitor Organizing Sync Agent should not be running. If yes then kill it.

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