Adobe Photoshop Elements 12 and Premiere Elements 12 Serial Number Issue

I downloaded Adobe Photoshop Elements 12 and Premiere Elements 12 (after checking the system requirements) but the serial numbers Adobe gave me are for that software but for version 13 which will not work on the iMac OS I have (Needs 10.8 and above). I need to get the correct serial numbers but Adobe chat says it isn't possible and have to use 13. Am I stuck with Version 13?

I would look for some means of contacting someone relative to the Education Exchange. I have no familiarity with it myself so I can't direct you anywhere, but maybe they have their own contact links or forum for discussion.
Do you have some problem with using version 13 or is it just that you acquired the files thru interface you show? If you have serial numners for 13 and your machine can handle it, go for getting it...
PSE 13 Trial - http://www.adobe.com/cfusion/tdrc/index.cfm?product=photoshop_elements
PE 13 Trial - http://www.adobe.com/cfusion/tdrc/index.cfm?product=premiere_elements
The serial numbers will (should) convert the trials to full use.

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Adobe Photoshop 11 and Premiere Elements

I purchased the above on a disk and installed it on my windows pc. We have today bought an IMac which does not have a disk drive. Can I download these two programmes using the serial numbers that came with the disk?

Yes, you can just download the PSE trial and enter the serial number into that.

I lost my serial number for photoshop elements11 and premiere elements 11 combo. how can I obtain a serial number for this program?

I lost my serial number for photoshop elements11 and premiere elements 11 combo. how can I obtain a serial number for this program?

If you registered the software you should be able to find the serial number thru your Adobe account online.
To locate the serial number:
http://helpx.adobe.com/x-productkb/global/find-serial-number.html

How can i download photoshop elements and premiere elements 10 using the serial number not the cd?

How can i download photoshop elements and premiere elements 10 using the serial number not the cd?
I tried downloading the trial elements 11 and entering the serial number but it wouldn't work, i cannot find a trial for elements 10.
Thanks

http://prodesigntools.com/photoshop-elements-10-direct-download-links-pse-premiere-pre.htm l
Follow the instructions on that page carefully before you click the download link.

New Photoshop Elements and Premiere Elements Everywhere

There is a Photoshop Elements and Premiere Elements Everywhere option on the Adobe Elements comparison guide
www.adobe.com/uk/products/photoshop-elements/buying-guide.html
I can't find any pricing for it on Adobe.com. Is it subscription only ?.

Everywhere looks quite new and possibly still work in progress as I don’t think the sales teams have been briefed. It does look like a new subscription offer with a cloud storage app plus the photo and video editors.
This may appeal to those who upgrade regularly and who want the cloud storage and automatic future updates.
For others they can still buy the one-off perpetual license.
I suggest you leave it for a while and then contact sales on the toll free number when more information on pricing may become available.

What do i do with a very slow Photoshop Elements and Premiere Elements on a PC?

I seem to be getting mixed opinions as to why my Adobe software gets so slow, despite efforts to avoid that, but my computer seems to be working just fine, it is only when in Adobe that the problems arise, like freezing, taking longer and longer periods of time to open the screen to edit a photo, or to compare two photos side by side. Any process seems to take such a long time, and the freezing can last for several minutes, and then continue on. I have had a computer person come to my house and examine my computer and though his knowledge of Photoshop is limited, he feels that it is NOT the computer but something with Adobe Photoshop. I would tend to agree with him.
Several theories have been explained to me, such as Elements and Premiere Elements are a low end of the scale of Photoshop programs, so it is just not going to be able to process high definition large photos well and quickly. Stating comments like i can only use 2 GB of my memory even though i have 8 GB, so unless i can use 64 bit this is what i have to deal with, and it is just a way for Photoshop to say you need to upgrade to the fancier programs. I do not need fancier programs. I am working hard to master these, and have accomplished 4 great blu rays in high definition thanks to recommendations from the Forum here, especially Steve with the help of his books.
Others say i need a solid state hard drive to solve the problem. Others say the only way i will ever solve the problem is to switch to a MAC. Others state is a mal-ware problem, but i have never had my hard drive so clean and uncluttered. I supposedly have as good of PC as i could have as far as QUAD-core, 8GB memory, presently a 1 TB hard drive less than 1/2 full. All suggestions involve big outlays of money, with no guarantee that things will be any better. I have tried to contact different computer companies and computer 'nerds', and these are some of the suggestions, but no one really has a lot of knowledge of the Photoshop software.
I am thinking of adding an additional internal hard drive, but not sure that is going to help either. Could i put all my Photoshop of the second hard drive, and might that speed things up?
Adobe is rather worthless in trying to get help from them. I have spent hours on the phone waiting and then talking to someone who says they understand English but they do NOT understand the question i am asking, which becomes very frustrating with repeat phone calls. I gave up yesterday trying to do that challenging experience yesterday after i had spent 3 times the amount of time they said i would need to wait to get a reply, and i was at work, and my free time had come to an end. So i am hoping you guys can give me some clues of the best thing to do.
Is it true that Photoshop Elements and Premiere Elements are just such a lower end program that trying to do things in high definition, with 2000x1500 photos, making them into a blu ray disc is a major challenge with a PC? I wish i had a greater computer knowledge, but i have struggled to achieve my goal, but the speed of it all gets very frustrating, though it is possible.
Another question asked which i don't think exists, is whether there is a program that could clean up Photoshop, or are there some clues that could accomplish that and thereby speed things up.
Would appreciate any suggestions anyone has. I am in the middle of another project so now is probably not the best time to consider any major changes. But any comments would be appreciated.
Ron

Premiere Elements 10 is now 64 bit, but not PSE10.
Take a look at your scratch disk set-up and if you have a spare volume, allocate that first before the C drive. Elements use scratch disks when it gets low on RAM.
Click image to enlarge
Turn off face recognition and the auto-analyzer to improve performance.
When editing photos or videos check the task manager to see what background processes may be running and end them temporarily if not needed.

Upgrade my Photoshop Elements and Premiere Elements 7 to ver 8

Hi All,
I just bought the combo package of photoshop elements and premiere elements 7 Aug 12. I would like to purchase an upgrade for both products but I am unable to find a way to purchase. What am I missing? Thanks for your help!!

Hi,
Please visit this link: http://www.adobe.com/products/photoshopelwin/upgrade/. This might help you.

Need help installing Photoshop Elements and Premiere Elements on MacBook Pro.

I'm trying to reinstall Photoshop Elements and Premiere Elements on my MacBook Pro. The disc is appearing on my desktop, but when I go to use the installation system, it's telling me the program is not supported. Here is what I'm seeing when I open the disc:
Any help is greatly appreciated! Thanks!

Which version of mac os x are you using?
That looks like the install files for a windows operating system.
You would need the photoshop elements 6 disk for a mac operating system.

Photoshop Elements and Premiere Elements included in Membership?

Hi everyone,
This looks like a weird request, but I want tot install Photoshop Elements and Premiere Elements, using my Full Creative Cloud membership. Personally I use the pro-applications, but for educational reasons I would like to study the interface since it's slightly different from what I'm used to, and I need to teach other people how to use the elements-versions.
But I have a feeling these apps are not included in the membership. Are am I looking at the wrong place?
Thank you.
Best regards,
Koen

Correct. Elements products are not part of CC.
Mylenium

Can I download my copy of Adobe Photoshop 11 and Premiere 11 online using my product key?

Can I download my copy of Adobe Photoshop 11 and Premiere 11 online using my product key?

if you follow all 7 steps you can directly download a trial here: http://prodesigntools.com/photoshop-elements-11-direct-download-links-pse-premiere-pre.htm l
and activate with your serial number.
if you have a problem downloading, you didn't follow all 7 steps, or your browser does not accept cookies.
the most common problem is caused by failing to meticulously follow steps 1,2 and/or 3 (which adds a cookie to your system enabling you to download the correct version from adobe.com).
failure to obtain that cookie results in an error page being displayed after clicking a link on prodesigntools.com

Elements and premiere elements 9 came with my computer and I can't get the updates.

I can't get updates for my Elements and premiere elements 9 which came installed on my computer. I can't find a serial number either. Sincerely, Terry

It is opening the Application manager and I try to download the updates, but it tells me to turn off the sync and it won't let me even open the backup-sync option.TerryDate: Tue, 26 Feb 2013 23:06:51 -0800
From: [email protected]
To: [email protected]
Subject: Elements and premiere elements 9 came with my computer and I can't get the updates.
    Re: Elements and premiere elements 9 came with my computer and I can't get the updates.
    created by Andromeda14 in Photoshop Elements - View the full discussion
What happens when you click on 'Help->Updates' option? Isn't it opening the 'Adobe Application manager' which shows all the updates. ~Andromeda
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Download Error - Contact customer support. Indesign wont load application have gone from the control panel. CS photoshop loads and wants a serial number - and my serial number dosent work?

Download Error - Contact customer support. Indesign wont load application have gone from the control panel. CS photoshop loads and wants a serial number - and my serial number dosent work?

Hello Bradley,
sometimes the "opm.db file" is the culprit. In this case you should delete it.
But as much as I regret it and as strange as it may seem I fear it's a challenge for Adobe's Creative Cloud Cleaner Tool.
Sometimes - for whatever reasons - CC doesn't "want" to work. In this case you should CC completely delete and reinstall by help of Adobe Creative Cloud Cleaner Tool. (A try to uninstall by own resources is not enough!)
I quote: ... helps resolve installation problems for Adobe Creative Cloud and Adobe Creative Suite (CS3-CS6) applications. The tool removes installation records for prerelease installations of Creative Cloud or Creative Suite applications. It does not affect existing installations of previous versions of Creative Cloud or Creative Suite applications.
Please use: http://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems.html and follow the prescribed sequence of operations
If necessary and for further questions click through http://helpx.adobe.com/contact.html or http://helpx.adobe.com/de/contact.html and if "open" please use chat, I had the best experiences.
Good luck!
Hans-Günter

I bought adobe Photoshop CC but didnt get serial number or verification email, whats the problem?

i bought adobe Photoshop CC but didnt get serial number or verification email, whats the problem?

Hello Nikoloz,
first of all you should have a look there: https://www.adobe.com/account.html >>> see My productsView all >>> These registered products are associated with your Adobe ID. >>> Name >>> Serial number
If not successful use http://helpx.adobe.com/x-productkb/global/find-serial-number.html >> see comments
On the other hand: Did you purchase your product from these firms like Amazon? If yes, this is not a serial number, only a code with which you can request a serial number from Adobe. Please have a look at http://helpx.adobe.com/x-productkb/global/find-serial-number.html. (Start here: How did you purchase your product?)
The following part, so I just see at least, ceased to exist on my Adobe website, everything takes place in the link from above. I leave it as an info yet, it might still fit for you. For this purpose, please click your way through to your Adobe Store and find the button "Get Serial Number". Fill in the form and after a while you will get the real serial number.
Good luck!
Hans-Günter

Reinstalling elements and premiere elements

I recently "refreshed" my windows 8 which much to my surprise removed my elements among other things. How do I reinstall my elements and premiere elements? I still have the discs and the product key but when i insert discs nothing happens.

tonitempts
For now I will assume that when you insert the installation disc that the autoplay does not go into action.
If that it what is happening, then go to File Explorer in the Task Bar, go to Computer and right click the drive in which the installation disc is inserted.
Select Run Auto-Play and then, in the dialog that appears, click on Run AutoPlay.exe.
If worse comes to worse, which it should not, you can always install from the Premiere Elements Folder's Setup.exe file.
Please let us know the outcome.
Thanks.
More information on this later.
ATR

Adobe Elements 11 Premiere , have serial number but lost disk

How do I install this from website? I lost the disk, but i do have the serial number....any help would be appreciated. Thanks!- Marc

You can download the trial version and use your serial number to activate it to full use. If you are unable to find it on the Adobe site, look for it at the site linked below.
Be sure to follow the steps outlined in the Note: Very Important Instructions section on the download pages at this site or else the download will not work properly.
Photoshop/Premiere Elements 11:
http://prodesigntools.com/photoshop-elements-11-direct-download-links-pse-premiere-pre.htm l

Unable to open Adobe Photoshop Elements and Premiere Elements

Yesterday I installed Adobe Photoshop Elements 9 and 11 and Premiere Elements 11 on my Computer (Windows 7, 64-bit) and first everything was alright.
But after a few hours I was not able to open one of them again. All I get is an error message to re-install the program again because of configuration error, "error:1".
I had that problem before and i tried about three times to re-install them correctly. Last time I used the compability mode to install and that was the only time they opened at least once.
Any ideas?

Adobe hasn't said whether it officially supports PSE 7 on Windows 7. But reports are starting to trickle in that PSE 7 works fine on Windows 7 for most people, though a couple people have reported crashes. My PSE 7 seems to work fine, though I primarily use PSE 8 now. This is all very preliminary, and we'll learn more as more people post here.

Adobe Photoshop Elements 12 and Premiere Elements 12 Serial Number Issue

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