Adobe photoshop elements 13 won't load

I Bought the disk for this program and entered the key and successfully downloaded it but when I try loading up the program and selecting photo editor the bar moves bellow it then disappears and will not not load. Please help, thanks Chris

See if this helps any. Substitute 13 for 12 in the file path:
Elements 12 - not working

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Adobe Photoshop Elements 8 won't load

Hi,
I just received PSE-8 DVD. I found that the DVD player reads something but never get the program to install loaded.
1-WIN XP-PRO SP3.
2-Norton INternet Security 2010
3-3GHZ processor.
4-Gigabyte DVD player
5-I have no other installation problems(PSE-4 installed OK, still installed).
6-I have disabled NIS 2010 Antivirus/Firewall/Tampering & used MSCONFIG to not load startup items as well as non-Microsoft services, no luck.
7-If I rightclick on DVD drive-e, My Computer hangs, and if I view Taskmanager the result is "Not Responding"
>I have tried a music DVD, no problems.
>To get rid of no response I must eject the DVD.
Can I accept the Adobe DVD must be faulty ? It states XP/Vista/WIN7.
Thanks
Chris

Try using Windows Explorer to copy the contents of the DVD to a folder on your desktop. If that doesn't work, then there's an incompatibility between the DVD and your drive. If you have access to another computer, try copying the DVD contents there to a flash drive or external drive. If Windows Explorer on two different computers can't copy the DVD, then you know it's the disk that's the problem, and you should ask the seller for a replacement. If the other computer can copy the DVD, then it's likely that the fault is with your DVD drive.
If you can successfully copy the contents of the DVD to a folder on your desktop or a drive, then you can double-click setup.exe in the copy to install it.

Photoshop elements 12 won't load up on my PC. The first time I try to load it up I get a large egg timer, which lasts about 3 seconds. The programme then closes and if I try to load it again I get the circular icon which spins for 1 second and disappears.

Photoshop elements 12 won't load up on my PC. The first time I try to load it up I get a large egg timer, which lasts about 3 seconds. The programme then closes and if I try to load it again I get the circular icon which spins for 1 second and disappears. I've tried rebooting several times but nothing happens. Please help!

Hi,
Please try resetting preferences?
On Windows: Goto %appdata%\Adobe\Elements Organizer\12.0\Organizer folder and rename the files “psa.prf” (to say psa_old.prf) and “status.dat” (to say status_old.dat).
Try launching Organizer and see if it launches fine.
Thanks
Andaleeb

Adobe photoshop elements 11 won't read my canon T5 raw CR2 files.

adobe photoshop elements 11 won't read my canon T5 raw CR2 files.
why?
need help!
Solved!
Go to Solution.

Hi Zach.
Sorry to say but Elements 12 came out several months before your camera. Adobe stops updating camera raw files for old software editions so that people have to buy new versions of the software when they get a new camera. It happened to me with LR3 when I got a new camera.
There are works rounds but they are a lot of extra steps and I think you would be converting the files to Some format other than RAW (tiff?) and which I am not sure will perform the same.
I think you just need to get a newer version of Elements.
Scott
Canon 6D, Canon T3i, EF 70-200mm L f/2.8 IS mk2; EF 24-105 f/4 L; EF-S 17-55mm f/2.8 IS; EF 85mm f/1.8; Sigma 35mm f/1.4 "Art"; EF 1.4x extender mk. 3; 3x Phottix Mitros+ speedlites
Why do so many people say "fer-tographer"? Do they take "fertographs"?

Adobe Photoshop Elements 13 won't launch email with photos attached, why?

Adobe Photoshop Elements 13 won't launch email with photos attached, why?

Gordon,
Are you trying to use email functionality in Elements Organizer and then witnessing this problem.
If this is the case, I would recommend you to go through this article once and see i it helps:
Elements Organizer Help | Share files and slideshows by email
Thanks,
Anwesha

Adobe Photoshop Elements 13 Won't launch

My motherboard died. I put a new motherboard in and have been reinstalling the OS (Windows 7 Professional) and reinstalling all of the programs. I successfully re-downloaded Adobe Photoshop Elements 13 and entered my license key and it installs. When I launched it, it came up to the welcome screen, but when I try to open the Organizer or the Editor, it won't launch! I switched to startup in the Organizer versus the Welcome Screen and now it won't launch at all!
I uninstalled the program and tried reinstalling. It installed, but the program will not launch!

Hi,
Try starting the two applications directly by creating shortcuts to the following files.
Organizer: "C:\Program Files\Adobe\Elements 13 Organizer\PhotoshopElementsOrganizer.exe"
Editor "C:\Program Files\Adobe\Photoshop Elements 13\PhotoshopElementsEditor.exe"
If you need help with creating the shortcuts then come back and I will explain how to do it.
Brian

Adobe Photoshop Elements 9 won't recognize HP Photosmart Premium C410

My HP Photosmart Premium C410 works with all my applications except Adobe Photoshop Elements 9 - which is great for an imaging program!! The printer is defintely selected as default. However, there are two options avilable on the "print" page of PSE and they are very similar - perhaps indicating an issue. The first on the drop-down is "HP Photosmart Prem C410 series fax", while the second (which I have selected) is "HP Photosmart prem C410 series". Every time I try to print from PSE, it starts up the fax process.....!! Anyone any ideas - all advice gratefully received.
This question was solved.
View Solution.

Kellerrolf,
Please try to rename the "HP Photosmart Premium C410 series Fax" to "PS C410 Fax". You can change it by:
Open "Printers"
Right click the HP Photosmart Premium C410 series Fax and selecting rename
If it still is loading the fax when you printer there are few more steps that we can try.
Andrew
Please know that I work for HP but my posts and replies are my own.
*Say thanks by clicking the "Kudos! Star" which is on the left*
Make it easier for other people to find solutions, by marking my answer with "Accept as Solution" if it solves your issue.

Adobe Photoshop Elements 12 won't update

Hi!
I installed Adobe Photoshop Elements 12 and Premiere Elements 12 from DVD to my new iMac that is running OS X Maverics.
Elements Organizer is crashing quite often and I found out that at least in some older versions the ElementsAutoAnalyzer might cause that kind of problems. So I unticked all check boxes at preferences Media-Analysis tab.Ele
I'm not sure yet, if that helped, because after that (unchecking check boxes from Media-Analysis), I tried to install updates (basically there is only Photoshop Camera RAW 8.2 update availabel via automatic update), but I was not able to install that, because installation program tells me that I must close ElementsAutoAnalyzer. How do I close it in OS X? I even rebooted mac after unchecking of Media-Analysis stuff, but still the auto analyzer is loaded somehow / somewhere in system startup.
So, what I should do?
Best regards,
-Timo

Hi!
I did all things that was in nealeh's link. Basically I did steps 3 to 4, because I did step 1 yesterday and step 2 was not needed, because there weren't ElementsAutoAnalyzer process running.
At least now I was able to install the new update (Camera RAW 8.2). I'm writing this just after the update process, so I'm not made any picture moving to organizer's albums, but let's hope that disabling AutoAnalyzer helped for those crashes
I have (at least in my own opinion) good experience of Windows systems, but I have had enought of those and started to use Mac instead of Windows. So basically I'm noobie about Macs with little of Linux knowledge - it didn't helped with this problem...
I would like to thank both of you for helping me to deactivate of this Element's "feature"!
Also I'm new with these Adobe forums --> is here some dedicated forum for Mac related things or what is the best way to give feedback or questions related to running Premiere Elements on Mac? In other words: If I came up with things that are worth of contributing to other Mac users, where should I write those things?
Best regards,
-TS Ahde

Adobe Photoshop Elements 4 won't open

It worked fine from the day of buying until today. I clicked the link in All Programs as usual and it opened onto the welcome page but none of the options will work at all.
I use Windows XP Home Edition version 2002 Service Pack 3 with an AMD Athlon (rm) 64 x 2 Dual Core Pricessor 6000+ 3.02GHz, with 3.00GB RAM

Go to c:\Program Files\Adobe\Photoshop Elements 9\Locales\<locale>\Plug-Ins\Import-Exportand you will find twain plug-in. Remove that plug-in from that location and copy it somewhere else.
Now launch PSE and check if it works.
Alternatively,
Try resetting the PSE preferences by
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   2. Launch the Photoshop Elements Welcome Screen and hold down ctrl + alt + shift as you click Edit.
   3. Continue to hold the keys until you see a message box asking if you want to delete Photoshop Elements settings file; click Yes. Elements will open with default preferences.
In case any network printer is attached try to launch without network or printer uninstall.
try and let me know your comments.
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Adobe Photoshop Elements 12 won't just Install

Hi there,
I purchased a licensed Adobe Photoshop elements 12 from the UK and installing it in Uganda. However when i tried installing it on my iMac running Mac 10.6.8 it failed at the 99% with an error message "the software your trying to install is a counterfeit" not genuine. what could be the cause of this and how can i over come it? I know for sure its a genuine copy of Adobe Photoshop elements 12. Any help
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The problem might stem from the purchase location versus the install location. Normally you have to buy Adobe software thru local channels.

Adobe Photoshop Elements 9 Won't Install Updates?

I've received some notifications about installing updates for this product, but every time I try, it seems to be downloading, and then gives me the error page that essentially goes as:
Some updates failed to install
He following updates were unable to install. If you wish to install these updates, please fic the problems below and retry.
Adobe Photoshop Elements 9.0.3 Update
There was an error downloading this update. Please quit and try again later.
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When I looked at the customer service link, it took me to a page discussing the product not being qualified with a serial number or some such. Except, I have registered the product, and there doesn't appear to be any prompt to re-submit the serial number.
Is this something to do with the creative cloud not upgrading products not part of the suite? Something else? I appreciate any and all responses.
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You're in the wrong forum. This is not the Elements forum.
Here's the link to the forum you want:
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Help! My adobe photoshop elements 9 won't work when i open it up!

Help, please! I have a Adobe Photoshop elements 9 and everytime i save a picture then the next day i try to open my save picture it tells me "This product has encountered a problem which requires that you restart your computer before it can be launched.
If you continue to see this message after restarting your computer, (which i do) Please contact either your IT or adobe tectnical support for help, and mention the error code shown at the bottom of this screen
Error: 150:30
http://www.adobe.com/support/"
They told me they couldn't help me with this problem or the chat and phone support doesn't help with people who have Adobe Photoshop elements 9 anymore. What should i do?

That is a licensing error, it has nothing to do with opening files, just with opening the application. Check our documentation on this error:
Error "Licensing has stopped working" | Mac OS - Adobe
Error "Licensing has stopped working" | Windows - Adobe

Adobe Photoshop Elements 12 Won't Stay Open!!!!

Just got it Pricey Software Not Functing!!! Everytime

Hi,
On Win go to
For Windows (32 bit), copy the Import-Export folder from:
C:\Program Files\Adobe\Photoshop Elements 12\Optional Plug-Ins\
into
C:\Program Files\Adobe\Photoshop Elements 12\Plug-Ins\
For Windows (64 bit), copy the Import-Export folder from:
C:\Program Files (x86)\Adobe\Photoshop Elements 12\Optional Plug-Ins\
into
C:\Program Files (x86)\Adobe\Photoshop Elements 12\Plug-Ins\
*The version number is 11 or 12, depending on the Photoshop version you have installed.
On mac
copy the ImportModules folder from:
//Applications/Adobe Photoshop Elements <version number>/Support Files/Optional Plug-Ins
into
//Applications/Adobe Photoshop Elements <version number>/Support Files/Plug-Ins
Now launch PSE and check if it works.
Alternatively,
Try resetting the PSE preferences by
   1. Close Elements.
   2. Launch the Photoshop Elements Welcome Screen and hold down ctrl + alt + shift as you click Edit.
   3. Continue to hold the keys until you see a message box asking if you want to delete Photoshop Elements settings file; click Yes. Elements will open with default preferences.
- Disable any anti-virus software just to confirm if it is not blocking PSE Editor.
In case any network printer is attached try to launch without network or printer uninstall.
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Adobe Photoshop Elements 10 Won't Open

I can't get the software to open. I got "400 eror" message once. Now I don't get anything. I changed my browser to :http://www.mozilla.org/products,mfirefox/ (per a suggestion from adobe that I got on line. I also tried to set up my computer to do a test toaccept cookies from another suggestion by adobe, but when I got to the site there was not test That was http:///photoshopelementsuser.com/cookietest.php. My sotware was installed 2 years ago when I got a new computer and I only looked at it once and it was OK. Now I am trying to use it and it won't open. Can anyone help me? Thanks

This is the Reader forum. You should ask in the Photoshop Elements one,
http://forums.adobe.com/community/photoshop_elements

Photoshop Elements 10 won't load

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I've installed Photoshop Elements 10. When I try to load the program it seems to load, but as soon as it opens it shuts down again. After this has happened once, it won't load at all unless I restart my computer. I've re-installed the program multiple times, but it hasn't made any difference.
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Adobe photoshop elements 13 won't load

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