Adobe Photoshop Elements 6 causes an exception

I installed APE 6 on my Windows Vista computer and it works ok but now when I open some other programs it causes an exception.  These are important programs too, my EOS Utility program for Remote Capture from my camera, gone.  My program for transferring data to my calculator, gone.  My Monopoly game, gone.  What happened and how can I fix this?

This may have happened due to insufficient RAM. Try running these programs on a system with greater RAM.

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    Process:         Adobe Photoshop Elements [1025]
    Path:            /Applications/Adobe Photoshop Elements 9/Adobe Photoshop Elements.app/Contents/MacOS/Adobe Photoshop Elements
    Identifier:      com.adobe.PhotoshopElements
    Version:         9.0 [20100905.m.9093] (9)
    Code Type:       X86 (Native)
    Parent Process:  launchd [208]
    Date/Time:       2011-07-22 16:47:36.739 -0400
    OS Version:      Mac OS X 10.7 (11A511)
    Report Version:  9
    Interval Since Last Report:          195637 sec
    Crashes Since Last Report:           13
    Per-App Interval Since Last Report:  3902 sec
    Per-App Crashes Since Last Report:   4
    Anonymous UUID:                      xxxxxxxxx-xxxxxx-xxxx-xxxxx-xxxxxxxxxxxxx
    Crashed Thread:  0  Dispatch queue: com.apple.main-thread
    Exception Type:  EXC_BAD_ACCESS (SIGSEGV)
    Exception Codes: KERN_INVALID_ADDRESS at 0x0000000038d39100
    VM Regions Near 0x38d39100:
        __LINKEDIT             0000000038d1d000-0000000038d23000 [   24K] r--/rwx SM=COW  /Library/Frameworks/onOneActivationToolbox.framework/Versions/A/onOneActivation Toolbox
    -->
        __TEXT                 0000000038d66000-0000000038d6b000 [   20K] r-x/rwx SM=COW  /System/Library/Extensions/AudioIPCDriver.kext/Contents/Resources/AudioIPCPlugI n.bundle/Contents/MacOS/AudioIPCPlugIn
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    objc_msgSend() selector name: retain
    objc[1025]: garbage collection is OFF
    Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
    0   libobjc.A.dylib                   0x9971ad47 objc_msgSend + 23
    1   com.apple.CoreFoundation          0x90680868 CFRetain + 136
    2   com.apple.CoreFoundation          0x906ccb50 -[__NSArrayM insertObject:atIndex:] + 1024
    3   com.apple.CoreFoundation          0x906cc740 -[__NSArrayM addObject:] + 64
    4   com.apple.AppKit                  0x96f60cd8 -[NSApplication windows] + 254
    5   com.apple.AppKit                  0x96fb98e3 -[NSPersistentUIManager flushAllChangesOptionallyWaitingUntilDone:updatingSnapshots:] + 451
    6   com.apple.AppKit                  0x96fb96f6 -[NSPersistentUIManager flushPersistentStateAndClose:waitingUntilDone:] + 201
    7   com.apple.HIToolbox               0x9404ef08 _HIPersistentUIFlushPersistentStateAndClose + 240
    8   com.apple.HIToolbox               0x9403e8d1 __EnsureBackingStoreCleanedAtExit_block_invoke_1 + 50
    9   libsystem_c.dylib                 0x97a2788a __cxa_finalize + 57
    10  libsystem_c.dylib                 0x97a277f2 exit + 25
    11  com.adobe.PhotoshopElements       0x000039ca _start + 224 (cvtas_get_scale.c:229)
    12  com.adobe.PhotoshopElements       0x000038e9 start + 41 (cvtas_get_scale.c:196)
    Thread 1:: Dispatch queue: com.apple.libdispatch-manager
    0   libsystem_kernel.dylib            0x98a3a90a kevent + 10
    1   libdispatch.dylib                 0x9a29accc _dispatch_mgr_invoke + 969
    2   libdispatch.dylib                 0x9a29971b _dispatch_mgr_thread + 53
    Thread 2:
    0   libsystem_kernel.dylib            0x98a3a02e __workq_kernreturn + 10
    1   libsystem_c.dylib                 0x97a36ccf _pthread_wqthread + 773
    2   libsystem_c.dylib                 0x97a386fe start_wqthread + 30
    Thread 3:
    0   libsystem_kernel.dylib            0x98a3a02e __workq_kernreturn + 10
    1   libsystem_c.dylib                 0x97a36ccf _pthread_wqthread + 773
    2   libsystem_c.dylib                 0x97a386fe start_wqthread + 30
    Thread 4:
    0   libsystem_kernel.dylib            0x98a3983e __psynch_cvwait + 10
    1   libsystem_c.dylib                 0x97a38e78 _pthread_cond_wait + 914
    2   libsystem_c.dylib                 0x979e082a pthread_cond_wait + 48
    3   com.adobe.amt.services            0x0b2c6222 C_AMTUISwitchSuppressUpdates + 16864
    4   com.adobe.amt.services            0x0b2bf204 C_EULA_SetState + 2166
    5   com.adobe.amt.services            0x0b2c6288 C_AMTUISwitchSuppressUpdates + 16966
    6   libsystem_c.dylib                 0x97a34ed9 _pthread_start + 335
    7   libsystem_c.dylib                 0x97a386de thread_start + 34
    Thread 5:
    0   libsystem_kernel.dylib            0x98a39b5e __select_nocancel + 10
    1   libsystem_kernel.dylib            0x98a38af6 select + 89
    2   libcurl                           0x37f60d8b Curl_socket_ready + 537
    3   libcurl                           0x37f6a475 Curl_perform + 587
    4   com.yourcompany.ems               0x385fea87 CEMSContentMgrImpl::PerformGet(std::string const&, std::ostream*) + 151
    5   com.yourcompany.ems               0x3860203d CEMSContentMgrImpl::DownloadFile(EMS::StringValue*, EMS::StringValue*, EMS::StringValue*) + 1277
    6   com.yourcompany.ems               0x38603427 CEMSContentMgrImpl::CacheEditorContent(EMS::EMSContent*, std::string const&, EMS::StringValue*) + 2655
    7   com.yourcompany.ems               0x38608ad2 CEMSContentMgrImpl::Cache(EMS::EMSContent*, EMS::StringValue*, EMS::StringValue*) + 2660
    8   com.adobe.PhotoshopElements       0x01099cf6 BackgroundContentUpdater::CheckForNewContent(std::string, std::string) + 2946
    9   com.adobe.PhotoshopElements       0x0109a84f BackgroundContentUpdater::CheckForNewContent() + 607
    10  com.adobe.PhotoshopElements       0x0109a9a6 BackgroundContentUpdater::start() + 46
    11  com.adobe.PhotoshopElements       0x0148f875 Pt::ThreadStartInternal(void*) + 29
    12  libsystem_c.dylib                 0x97a34ed9 _pthread_start + 335
    13  libsystem_c.dylib                 0x97a386de thread_start + 34
    Thread 6:
    0   libsystem_kernel.dylib            0x98a3a02e __workq_kernreturn + 10
    1   libsystem_c.dylib                 0x97a36ccf _pthread_wqthread + 773
    2   libsystem_c.dylib                 0x97a386fe start_wqthread + 30
    Thread 0 crashed with X86 Thread State (32-bit):
      eax: 0x38a35eb0  ebx: 0x00000000  ecx: 0x97898d30  edx: 0x38d390e0
      edi: 0x38a35eb0  esi: 0x906807ed  ebp: 0xbffff9b8  esp: 0xbffff998
       ss: 0x00000023  efl: 0x00010202  eip: 0x9971ad47   cs: 0x0000001b
       ds: 0x00000023   es: 0x00000023   fs: 0x00000000   gs: 0x0000000f
      cr2: 0x38d39100
    Logical CPU: 1
    Binary Images:
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    0x416a000 -  0x4170fff  org.twain.dsm (1.9.4 - 1.9.4) <C0CCCE50-2929-3853-BE08-0DAE14CA29B8> /System/Library/Frameworks/TWAIN.framework/Versions/A/TWAIN
    0x4177000 -  0x455101f +com.adobe.linguistic.LinguisticManager (4.0.0 - 7863) /Applications/Adobe Photoshop Elements 9/Adobe Photoshop Elements.app/Contents/Frameworks/AdobeLinguistic.framework/Versions/3/AdobeLing uistic
    0x4605000 -  0x47a5fe7 +com.adobe.owl (AdobeOwl version 3.1.12 - 3.1.12) <CDEF4B02-FC22-7D48-3FE3-61BA27E7B770> /Applications/Adobe Photoshop Elements 9/Adobe Photoshop Elements.app/Contents/Frameworks/AdobeOwl.framework/Versions/A/AdobeOwl
    0x480f000 -  0x4923fff +AdobeACE (??? - ???) <DD291A17-ECF4-FE20-5837-AC1F5BC76940> /Applications/Adobe Photoshop Elements 9/Adobe Photoshop Elements.app/Contents/Frameworks/AdobeACE.framework/Versions/A/AdobeACE
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    0x4e4d000 -  0x5142fe7 +AdobeAGM (??? - ???) <2394D309-4268-368B-0ED1-DCFA8BF85220> /Applications/Adobe Photoshop Elements 9/Adobe Photoshop Elements.app/Contents/Frameworks/AdobeAGM.framework/Versions/A/AdobeAGM
    0x51f5000 -  0x54dfff7 +AdobeCoolType (??? - ???) <A9733E22-E553-846E-D3D0-CA7BAE915002> /Applications/Adobe Photoshop Elements 9/Adobe Photoshop Elements.app/Contents/Frameworks/AdobeCoolType.framework/Versions/A/AdobeCoolTy pe
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    0x55b3000 -  0x55d6ff6 +AdobeAXE8SharedExpat (??? - ???) /Applications/Adobe Photoshop Elements 9/Adobe Photoshop Elements.app/Contents/Frameworks/AdobeAXE8SharedExpat.framework/Versions/A/Adob eAXE8SharedExpat
    0x55e8000 -  0x56752cb +libicucnv.dylib.36.0 (36.0.0 - compatibility 36.0.0) /Applications/Adobe Photoshop Elements 9/Adobe Photoshop Elements.app/Contents/Frameworks/ICUConverter.framework/Versions/3.6/libicucnv. dylib.36.0
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    0x56c0000 -  0x572bffb +com.adobe.amtlib (amtlib 3.5.0.22 - 3.5.0.22) <5F1923C1-CACB-1A7F-261D-580C26E50429> /Applications/Adobe Photoshop Elements 9/Adobe Photoshop Elements.app/Contents/Frameworks/amtlib.framework/Versions/A/amtlib
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    0x5954000 -  0x59abfff +aif_core (??? - ???) <B4DCB439-E1EE-ABE3-BD12-2C42E980366B> /Applications/Adobe Photoshop Elements 9/Adobe Photoshop Elements.app/Contents/Frameworks/aif_core.framework/Versions/A/aif_core
    0x59c3000 -  0x59e0ffd +data_flow (??? - ???) <8E452B6F-8032-39D8-EB5C-49A4E31CB988> /Applications/Adobe Photoshop Elements 9/Adobe Photoshop Elements.app/Contents/Frameworks/data_flow.framework/Versions/A/data_flow
    0x5a0c000 -  0x5a85fff +image_flow (??? - ???) <498A857D-F8C6-F9E0-C92F-BC3EC8680ED0> /Applications/Adobe Photoshop Elements 9/Adobe Photoshop Elements.app/Contents/Frameworks/image_flow.framework/Versions/A/image_flow
    0x5aeb000 -  0x5afbfff +image_runtime (??? - ???) <F379A952-2983-1E44-676D-BBD8259F131A> /Applications/Adobe Photoshop Elements 9/Adobe Photoshop Elements.app/Contents/Frameworks/image_runtime.framework/Versions/A/image_runti me
    0x5b10000 -  0x5ccfffe +aif_ogl (??? - ???) /Applications/Adobe Photoshop Elements 9/Adobe Photoshop Elements.app/Contents/Frameworks/aif_ogl.framework/Versions/A/aif_ogl
    0x5d80000 -  0x5e51fef +AdobeAXEDOMCore (??? - ???) /Applications/Adobe Photoshop Elements 9/Adobe Photoshop Elements.app/Contents/Frameworks/AdobeAXEDOMCore.framework/Versions/A/AdobeAXED OMCore
    0x5f04000 -  0x5fc1fff +AdobeAXSLE (??? - ???) /Applications/Adobe Photoshop Elements 9/Adobe Photoshop Elements.app/Contents/Frameworks/AdobeAXSLE.framework/Versions/A/AdobeAXSLE
    0x6069000 -  0x606dffc +AdobeOperaMgr (??? - ???) /Applications/Adobe Photoshop Elements 9/Adobe Photoshop Elements.app/Contents/Frameworks/AdobeOperaMgr.framework/Versions/A/AdobeOperaM gr
    0x6077000 -  0x60a2ff3  com.apple.DiscRecordingUI (6.0 - 6000.4.1) <06C371CB-E783-3051-9608-BFEC2218E915> /System/Library/Frameworks/DiscRecordingUI.framework/Versions/A/DiscRecordingUI
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    0x6142000 -  0x619aff7 +AdobeXMP (??? - ???) <81804842-72EB-80EC-0A9E-72368BC14C14> /Applications/Adobe Photoshop Elements 9/Adobe Photoshop Elements.app/Contents/Frameworks/AdobeXMP.framework/Versions/A/AdobeXMP
    0x61a9000 -  0x6235fef +AdobeXMPFiles (??? - ???) <03DDE52B-E9AB-EFDD-CA13-C8DF1DB345D0> /Applications/Adobe Photoshop Elements 9/Adobe Photoshop Elements.app/Contents/Frameworks/AdobeXMPFiles.framework/Versions/A/AdobeXMPFil es
    0x626c000 -  0x62cefe7 +com.adobe.PlugPlug (1.0.0.73 - 1.0.0.73) /Applications/Adobe Photoshop Elements 9/Adobe Photoshop Elements.app/Contents/Frameworks/PlugPlug.framework/Versions/A/PlugPlug
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    0x64f7000 -  0x6512ff9 +AdobePDFSettings (??? - ???) /Applications/Adobe Photoshop Elements 9/Adobe Photoshop Elements.app/Contents/Frameworks/AdobePDFSettings.framework/Versions/A/AdobePDF Settings
    0x652c000 -  0x65a9fff +AdobeOwlCanvas (??? - ???) <7AA102E0-B244-9265-38B9-9831AE50388A> /Applications/Adobe Photoshop Elements 9/Adobe Photoshop Elements.app/Contents/Frameworks/AdobeOwlCanvas.framework/Versions/A/AdobeOwlCa nvas
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    0x77ab000 -  0x7850ffb +FaceDetector (??? - ???) <1275F007-B8A7-CA23-8F89-570E182FCBA8> /Applications/Adobe Photoshop Elements 9/Adobe Photoshop Elements.app/Contents/Frameworks/FaceDetector.framework/Versions/A/FaceDetector
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    0x9acf4000 - 0x9acfcff3  libunwind.dylib (30.0.0 - compatibility 1.0.0) <E8DA8CEC-12D6-3C8D-B2E2-5D567C8F3CB5> /usr/lib/system/libunwind.dylib
    0x9ba72000 - 0x9ba75ffc  libpam.2.dylib (3.0.0 - compatibility 3.0.0) <6FFDBD60-5EC6-3EFA-996B-EE030443C16C> /usr/lib/libpam.2.dylib
    0x9ba76000 - 0x9ba81ffb  com.apple.speech.recognition.framework (4.0.19 - 4.0.19) <17C11291-5B27-3BE2-8614-7A806745EE8A> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SpeechRecogni tion.framework/Versions/A/SpeechRecognition
    0x9ba82000 - 0x9baa1fff  com.apple.RemoteViewServices (1.0 - 1) <D9810485-6A62-3758-96F5-48950AF250F1> /System/Library/PrivateFrameworks/RemoteViewServices.framework/Versions/A/Remot eViewServices
    0x9bb64000 - 0x9bb7bff8  com.apple.CoreMediaAuthoring (2.0 - 889) <49B55753-BD7E-3889-BA60-15294DA49CB7> /System/Library/PrivateFrameworks/CoreMediaAuthoring.framework/Versions/A/CoreM ediaAuthoring
    0x9bb7c000 - 0x9bbb2ff4  com.apple.LDAPFramework (3.0 - 120.1) <EA92FCA5-7A7E-328F-8C7F-4250FCC45879> /System/Library/Frameworks/LDAP.framework/Versions/A/LDAP
    0x9bc46000 - 0x9bc54fff  libz.1.dylib (1.2.5 - compatibility 1.0.0) <E73A4025-835C-3F73-9853-B08606E892DB> /usr/lib/libz.1.dylib
    0x9be0c000 - 0x9beccff3  com.apple.ColorSync (4.7.0 - 4.7.0) <50767823-56BA-373D-BC5A-37B17B659838> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ColorSync.framework/Versions/A/ColorSync
    0x9becf000 - 0x9bed2ffd  libCoreVMClient.dylib (??? - ???) <1438A7D5-A622-3623-A49F-45F881B1D947> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libCoreVMClien t.dylib
    0x9bed3000 - 0x9bee0fff  libGL.dylib (??? - ???) <C1C549FC-FF7F-3012-9DF5-5255217B4AEA> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGL.dylib
    0x9bee1000 - 0x9c166fe3  com.apple.QuickTime (7.7.1 - 2246) <56DF434A-D929-350C-86D5-684089D0EDFB> /System/Library/Frameworks/QuickTime.framework/Versions/A/QuickTime
    0x9c167000 - 0x9c181fff  com.apple.Kerberos (1.0 - 1) <25E5A286-876D-3A8E-A12F-52D184559E8C> /System/Library/Frameworks/Kerberos.framework/Versions/A/Kerberos
    0x9c184000 - 0x9c186ffb  libRadiance.dylib (??? - ???) <5112B7CE-BAAF-3E98-94E4-676BCB92867F> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libRadiance.dylib
    0x9c187000 - 0x9c298ff7  libJP2.dylib (??? - ???) <E938C201-C508-3E3D-B9A9-81FE52349E1B> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libJP2.dylib
    0x9c299000 - 0x9c29dff3  libsystem_network.dylib (??? - ???) <E1455F3E-549B-3D50-A38B-17B394F3C7F6> /usr/lib/system/libsystem_network.dylib
    0x9c29e000 - 0x9c29ffff  liblangid.dylib (??? - ???) <C8C204E9-1785-3785-BBD7-22D59493B98B> /usr/lib/liblangid.dylib
    0x9c2be000 - 0x9c2c8ff2  com.apple.audio.SoundManager (3.9.4 - 3.9.4) <D23C4761-6492-3974-B4D2-495082B8B7A6> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CarbonSound.f ramework/Versions/A/CarbonSound
    0x9c2c9000 - 0x9c4f2ffb  com.apple.QuartzComposer (5.0 - 232) <B25A191A-B96D-3BB0-B7D5-FDE4A97DFD06> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/QuartzCompose r.framework/Versions/A/QuartzComposer
    0x9c4f3000 - 0x9c580fe7  libvMisc.dylib (325.3.0 - compatibility 1.0.0) <A44ADE1B-AB2C-3585-8C9D-D85B526E66C0> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libvMisc.dylib
    0x9c581000 - 0x9c698fe9  com.apple.WebKit (7534 - 7534.48.3) <D537DA49-1C57-31A5-8359-5D8ACC47EE85> /System/Library/Frameworks/WebKit.framework/Versions/A/WebKit
    0xb0000000 - 0xb000fff8 +com.adobe.ahclientframework (1.5.0.30 - 1.5.0.30) <24B39C2F-79B0-BDE3-C6D0-1F0E943070C7> /Applications/Adobe Photoshop Elements 9/Adobe Photoshop Elements.app/Contents/Frameworks/ahclient.framework/Versions/A/ahclient
    0xba900000 - 0xba91bffd  libJapaneseConverter.dylib (54.0.0 - compatibility 1.0.0) <5635DF40-8D8E-3B8C-B075-7B3FC0F184A4> /System/Library/CoreServices/Encodings/libJapaneseConverter.dylib
    0xbab00000 - 0xbab21ff6  libKoreanConverter.dylib (54.0.0 - compatibility 1.0.0) <17226124-8E8A-34EB-A2C4-D4A0469CF45B> /System/Library/CoreServices/Encodings/libKoreanConverter.dylib
    0xeab00000 - 0xeab10ff3  libConverter.dylib (179.0.0 - compatibility 1.0.0) <7C3B724B-D38D-3070-A7D7-6FC0A8E4B0D1> /System/Library/Printers/Libraries/libConverter.dylib
    External Modification Summary:
      Calls made by other processes targeting this process:
        task_for_pid: 3
        thread_create: 0
        thread_set_state: 0
      Calls made by this process:
        task_for_pid: 0
        thread_create: 0
        thread_set_state: 0
      Calls made by all processes on this machine:
        task_for_pid: 5405
        thread_create: 1
        thread_set_state: 0
    VM Region Summary:
    ReadOnly portion of Libraries: Total=309.8M resident=177.6M(57%) swapped_out_or_unallocated=132.2M(43%)
    Writable regions: Total=714.9M written=67.4M(9%) resident=101.1M(14%) swapped_out=0K(0%) unallocated=613.8M(86%)
    REGION TYPE                      VIRTUAL
    ===========                      =======
    ATS (font support)                 32.9M
    ATS (font support) (reserved)         4K        reserved VM address space (unallocated)
    CG backing stores                   856K
    CG image                            112K
    CG raster data                      180K
    CG shared images                   3484K
    CoreGraphics                          8K
    CoreServices                       2072K
    IOKit (reserved)                  512.0M        reserved VM address space (unallocated)
    MALLOC                            137.1M
    MALLOC guard page                    48K
    Memory tag=240                        4K
    Memory tag=242                       12K
    Memory tag=249                      156K
    Stack                              67.0M
    VM_ALLOCATE                        16.6M
    __CI_BITMAP                          80K
    __DATA                             24.7M
    __DATA/__OBJC                       332K
    __IMAGE                            1256K
    __IMPORT                            300K
    __LINKEDIT                         85.6M
    __OBJC                             2612K
    __OBJC/__DATA                        88K
    __PAGEZERO                            4K
    __TEXT                            224.1M
    __UNICODE                           544K
    mapped file                       245.5M
    shared memory                      2384K
    shared pmap                        6872K
    ===========                      =======
    TOTAL                               1.3G
    TOTAL, minus reserved VM space    854.6M
    Model: iMac8,1, BootROM IM81.00C1.B00, 2 processors, Intel Core 2 Duo, 3.06 GHz, 4 GB, SMC 1.30f1
    Graphics: NVIDIA GeForce 8800 GS, NVIDIA GeForce 8800 GS, PCIe, 512 MB
    Memory Module: BANK 0/DIMM0, 2 GB, DDR2 SDRAM, 800 MHz, 0x7F7F7F7F7F9B0000, 0x000000000000000000000000000000000000
    Memory Module: BANK 1/DIMM1, 2 GB, DDR2 SDRAM, 800 MHz, 0x7F7F7F7F7F9B0000, 0x000000000000000000000000000000000000
    AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x8C), Broadcom BCM43xx 1.0 (5.10.131.36.11)
    Bluetooth: Version 2.5

    Try:
    http://forums.adobe.com/thread/880072?tstart=30
    I'm afraid there's not much point in posting crash logs here. We're just other users like you and I don't think there's anyone here who's adept at reading them.

  • Can't install Adobe Photoshop elements 4 anymore. Why?

    Greetings!
    I tried to open a post with the support team, but they said that the support for my product was no longer available.
    I'll copy the post I posted to the support:
    After not using Adobe photoshop elements 4 for a year, i decided to install it again on my new harddrive as my last one crashed. When I
    try to install from the CD an error message shows up telling "This installation package could not be opened. Contact the application
    vendor to verify that this is a valid Windows installage package". I've tried to install the CD on several computers after that, but I just get the same error message every single time. The CD is not damaged/scratched in any way as it has only been stored on the box it came with.
    I am using a legal version of Windows XP and I don't have pirated software that should effect the installation.
    Operating System: Windows XP Home
    Browser: Opera
    Has it ever worked? If so, what's changed? (provide comments in description field): Yes
    Same results with different file?: Not Applicable
    Same results with different computer?: Yes
    Recent System Hardware or Software change?: No
    I'm considering just downloading pirated software instead. I bet I can have less problems and better support if I download it pirated, instead of buying it (AGAIN) for a 100$. It's ridiculous if u ask me.

    If you are lucky...
    You could try coping the CD contents into your OS clipboard and paste it onto your destop. Run the setup.exe from this desktop folder. It's worth a try although I'm doubtful it's the answer.  (Opera shouldn't be a factor...use it myself.)
    Could be XP SP2 related maybe have a look at this thread:
    http://techrepublic.com.com/5208-6230-0.html?forumID=101&threadID=250182&start=0
    or perhaps the windows installer package isn't up to date...see this:
    http://www.microsoft.com/downloads/details.aspx?FamilyID=889482FC-5F56-4A38-B838-DE776FD41 38C&displaylang=en#Requirements
    and this goes with the above link...it's to do with Office but note the cause of the error:
    http://support.microsoft.com/kb/828380

  • Hi, I'm trying to install a free trial Adobe Photoshop Elements

    Hi I'm having trouble installing free trial of Adobe Photoshop Elements,  and when it's time to install the adobe download assist, I get a message saying an error has occurred and it can't install cause the installer is misconfigured.  Can you tell how to correct this problem. 
    Thank you, Lady-D

    use a different browser,
    Downloads available:
    Suites and Programs:  CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4 | CS3
    Acrobat:  XI, X | 9,8 | 9 standard
    Premiere Elements:  12 | 11, 10 | 9, 8, 7
    Photoshop Elements:  12 | 11, 10 | 9,8,7
    Lightroom:  5 | 4 | 3
    Captivate:  8 | 7 | 6 | 5
    Contribute:  CS5 | CS4, CS3
    Download and installation help for Adobe links
    Download and installation help for Prodesigntools links are listed on most linked pages.  They are critical; especially steps 1, 2 and 3.  If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.
    window using the Lightroom 3 link to see those 'Important Instructions'.<

  • Does Adobe Photoshop Elements come bundled with Adobe Bridge?  Or is Bridge a separate purchase?

    Does Adobe Photoshop Elements come bundled with Adobe Bridge?  Or is Bridge a separate purchase?

    Apparently there was a change in Elements 9.
    From the PsE forum:
    Bridge is no longer included with PSE. If you buy PSE anywhere except the Mac App Store you get Organizer instead. The app store version doesn't have organizer.
    and from a link therein:
    A lot of Mac folks are unhappy about Adobe’s decision to include Organizer with Elements 9 in place of Adobe Bridge, which came with previous Mac versions. (The Organizer used to be just for Windows.) If you have an older version of PSE that included Bridge, you can still use it with Elements 9…

  • Adobe Photoshop Elements 9 has stopped working... how can I make it work?

    Hi.  I have just bought a new copy of Photoshop Element 9.  It installed OK, but when I try to open the Editor, I get the message "Adobe Photoshop Elements 9 has stopped working. Windows is checking for a solution to the problem", followed shortly by the message "Adobe Photoshop Elements 9 has stopped working.  A problem caused the program to stop working correctly.  Windows will close the program and notify you if a solution is available".  The only option then is Close Program.  The Organizer has the same problem.
    Does anyone know how to get it to work?  It hasn't just stopped working, it has never worked at all.  If anyone at Adobe are monitoring this thread, please can you tell me what the problem is and how to sort it out?  I tried the Adobe call-back service but all I got was a computer phoning me up, and no person available.
    Karen

    Hi,
    Please try couple of probable solutions as mentioned below:
    Solution 1:
    1. Close Elements.
    2. Launch the Photoshop Elements Welcome Screen and hold down ctrl + alt + shift as you click Editor.
    3. Continue to hold the keys until you see a message box asking if you want to delete Photoshop Elements settings file; click Yes. Elements will open with default preferences.
    Solution 2: In case any network printer is attached try to launch without network or printer uninstall or make different printer as default.
    Solution 3: Try launching with anti-virus off or removing PSE from conflicting list.
    Solution 4:
    On the drive on which you have installed PSE,on my machine it is on C:
    Go  to C:\Program Files\Adobe\Photoshop Elements  10\Locales\<locale>\Plug-Ins\Import-Exportand you will find twain  plug-in. Remove that plug-in from that location and copy it somewhere  else.
    Now launch PSE and check if it works.
    For related post for Twain please see this:http://forums.adobe.com/message/2954743#2954743

  • Adobe photoshop elements 11 stopped working.

    Photoshop elements 11 suddendly stopped working. I have worked with the program the last couples of years and never had a issue until now.
    I have not change any settings in my computer. Windows 7 (64).
    I have read in other forums, it may be caused by a windows update or antivirus. What do I need to do to have my software work again? I would really appreciate if you can help me resolving this issue.

    I have exactly the same problem.  After useing Adobe Photoshop Elements 10 for more than a year, I get the same error message after I chose the edit option.  I have not used the program in a few weeks, so I cannot guess what other program was updated that might have affected the performace of Photoshop.  But, Photoshop does work in Safe Mode.  So, there is something that suddendly is in conflict.  Unfortunately for me, the first things I tried were to remove and reinstall Photoshop a few times.  Now my restore system option of Win7 is not available for a date far enough in history to get Photoshop to work again.  I have removed all software that used to open at Startup.  I have tried to open Photoshop as an administrator and also with various compatibility settings to now avail. I have checked the installation logs and there are no errors.
    Seeing that the prevous forum post is from February 2014, I am assuming that no one viewing this forum is going to help me with this problem either, but I can try to remain optimistic.  I'm out of other options for getting help.  I'm not excited by the idea of reinstalling all my software again and the hours of my time that will take, especially when I don't even know that this will help.

  • Adobe Photoshop Elements 4.0 and Snow Leopard

    Can someone please help. We recently updated from 10.4 to 10.6 and now everytime I open Photoshop (4.0) it runs for maybe 30 seconds then stops and gives a message that Photoshop unexpectedly quit. I really need this program for my school work

    That software bundle disk is exactly how my daughter got her Photoshop Elements 3 originally (with a Wacom tablet, still in use). It was originally installed on the old iMac G5 PPC (10.5.8) I still use from time to time (like right now), and has survived being migrated to an iMac Intel C2D (upgraded to 10.6.8) 4 years later followed by migration to the Macbook Air (10.6.8). Which is why I am perplexed about your experience, but maybe something is different about Element 4 versus 3. [But we also have Elements 6 similarly migrated on all these machines as well.] We actually have purchased separate copies of Elements 3 and 6 over the years due to having it on multiple machines. Right now, both version are running on 3 machines under 10.6.8, so I think yours should work also! We need to find out how.
    To figure out if this a problem with the computer-wide installation or rather a local user-specific problem, try running the program from another user. If you have only one user, please create a new one and then try Photoshop Elements.
    If the problem is user-specific (works for users except for one user), then I suggest you move the following three files out of that user's Preferences folder to a safe location, restart, then try the program again:
    Photoshop Elements 3.0 Settings (a folder)
    Photoshop Elements 3.0 Paths (a folder)
    com.adobe.Photoshop.Elements.plist (a file)
    If the program works, then trash those files/folders that you moved and you are done. If the program still does not work for that user only, some more detective work may be needed.
    As for the case where the program won't work for ANY user, you may need to consider reinstalling the software. For that, it is best to uninstall it first, if you have an uninstaller on your install disk (the software bundle disk). If not, one needs to search for and remove all signs of the software (the above files, the software package itself in the Applications folder, etc.). Then reinstall.
    If all else fails and you have gotten tired of this, you can purchase a much newer version of Photoshop Elements (version 10, I think) that is much more capable and has been recently adapted for newer computers and operating systems. Probably ~ $100 or so. But I wouldn't give up yet.

  • Adobe Photoshop Elements 10

    I installed version 10 and it obviously installed incorrectly.  I wanted to create a slideshow and when I click on create it attempts to load and nothing happens it just remains blank.  I have tried to uninstall the program and I can't.  It does not appear in the list under add remove programs.  I have talked to Adobe for hours and still no positive results.  I never had a problem with version 9 and now the organizer freezes and I have to log offf and on again.  I would love to be able to uninstall the program but I don't know how.  I am a senior so please try not to be too technical.  I don't know if Adobe has had many problems like this but they are not able to help me.  The launch incons are on my desktop and the program works except for the Create functions.

    Thank you for taking the time to answer my question.
    Date: Sat, 22 Oct 2011 18:34:46 -0600
    From: [email protected]
    To: [email protected]
    Subject: Adobe Photoshop Elements 10
    Re: Adobe Photoshop Elements 10 created by Curt Y in Photoshop Windows - View the full discussion
    You will probably get a better and faster answer if you post this on the Elemennts Forum.  Here is the link.  http://forums.adobe.com/community/photoshop_elements
    Replies to this message go to everyone subscribed to this thread, not directly to the person who posted the message. To post a reply, either reply to this email or visit the message page: http://forums.adobe.com/message/3985709#3985709
    To unsubscribe from this thread, please visit the message page at http://forums.adobe.com/message/3985709#3985709. In the Actions box on the right, click the Stop Email Notifications link.
    Start a new discussion in Photoshop Windows by email or at Adobe Forums
    For more information about maintaining your forum email notifications please go to http://forums.adobe.com/message/2936746#2936746.

  • Adobe Photoshop Elements 11 - It won't stay open

    My Adoble Photoshop Elements 11 will not stay open when I open it. A window pops up saying that Adobe Photoshop has stopped working and needs to close. I don't know why it's closing. Windows checks for  a solution, then says that a problem caused the program to stop working correctly. It will close the program and notify me if they come up with a solution for the problem. I don't know why it does that or what's wrong. I don't want to have to restart my computer to open Photoshop everytime. What is wrong?

    Try making a direct shortcut for the Organizer and Editor. You can then launch the programs directly from the desktop bypassing the welcome screen. This is generally better as the welcome screen leaves background processes running.
    On Windows, Right click anywhere on the desktop and select New >> Shortcut
    Then click the browse button and navigate to:
    "C:\Program Files (x86)\Adobe\Elements 11 Organizer\PhotoshopElementsOrganizer.exe"
    Then click Next; then click Finish
    Then make a direct shortcut for the Editor in a similar manner.
    On Windows, Right click anywhere on the desktop and select New >> Shortcut
    Then click the browse button and navigate to:
    "C:\Program Files(x86)\Adobe\Photoshop Elements 11\PhotoshopElementsEditor.exe"
    Then click Next; then click Finish
    N.B. navigate to Program Files on 32 bit systems.
    To launch, try right-clicking on the new desktop icons and choose “Run As Administrator” which often improves stability.

  • Attempting to reinstall Adobe Photoshop Elements on iMac with OS 10.7.5 after replacement of the HDD

    Attempting to reinstall Adobe Photoshop Elements on iMac with OS 10.7.5 after replacement of the HDD under iMac 1TB Seagate Hard Drive Replacement Program.
    Would appreciate any help navigating the installation failure message. THANKS!

    Thanks for your response! Here's the error message -
    "The Installer encountered an error that caused the installation to fail. Contact the software manufacturer for assistance."

  • Adobe updater is crashing with adobe photoshop elements 6 and mac os version 10.9.4 (on a brand new install)  . How to overcome  this ?

    adobe updater is crashing with adobe photoshop elements 6 and mac os version 10.9.4 (on a brand new install)  . How to overcome  this ?

    Maybe I typed it wrong ...it is unchecked.
    This is the message I receive:
    Process:         Adobe Updater
    Path:            /Applications/Utilities/Adobe Utilities.localized/*/Adobe Updater.app/Contents/MacOS/Adobe Updater
    Identifier:      "com.Adobe.ESD.AdobeUpdaterApplication"
    Version:         Adobe Updater 5.1.0.1082 (5.1.0.1082)
    Code Type:       X86 (Native)
    Parent Process:  launchd
    Responsible:     Adobe Updater
    User ID:         501
    Date/Time:       2014-11-21 12:39:47.691 -0600
    OS Version:      Mac OS X 10.9.5 (13F34)
    Report Version:  11
    Anonymous UUID:  42CCAEE7-C520-BA70-4B27-711A184AB1A5
    Crashed Thread:  0  Dispatch queue: com.apple.main-thread
    Exception Type:  EXC_CRASH (SIGABRT)
    Exception Codes: 0x0000000000000000, 0x0000000000000000
    Application Specific Information:
    abort() called
    terminating with uncaught exception of type std::runtime_error: Unable to determine registration filepath!
    Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
    0   libsystem_kernel.dylib        0x93982952 __pthread_kill + 10
    1   libsystem_pthread.dylib       0x96f15167 pthread_kill + 101
    2   libsystem_c.dylib             0x940f029c abort + 155
    3   libc++abi.dylib               0x99fe06c9 abort_message + 169
    4   libc++abi.dylib               0x9a00147d default_terminate_handler() + 264
    5   libc++abi.dylib               0x99ffec30 std::__terminate(void (*)()) + 14
    6   libc++abi.dylib               0x99ffe64b __cxa_throw + 116
    7   "com.Adobe.ESD.AdobeUpdaterApplication"0x0004e4a3 0x1000 + 316579
    8   "com.Adobe.ESD.AdobeUpdaterApplication"0x00056f19 0x1000 + 352025
    9   "com.Adobe.ESD.AdobeUpdaterApplication"0x00024499 0x1000 + 144537
    10  "com.Adobe.ESD.AdobeUpdaterApplication"0x000139c0 0x1000 + 76224
    11  "com.Adobe.ESD.AdobeUpdaterApplication"0x00002912 0x1000 + 6418
    12  "com.Adobe.ESD.AdobeUpdaterApplication"0x0000282d 0x1000 + 6189
    Thread 1:: Dispatch queue: com.apple.libdispatch-manager
    0   libsystem_kernel.dylib        0x93983992 kevent64 + 10
    1   libdispatch.dylib             0x96f1e899 dispatchmgr_invoke + 238
    2   libdispatch.dylib             0x96f1e532 dispatchmgr_thread + 52
    Thread 2:
    0   libsystem_kernel.dylib        0x93983046 __workq_kernreturn + 10
    1   libsystem_pthread.dylib       0x96f15dcf pthreadwqthread + 372
    2   libsystem_pthread.dylib       0x96f19cce start_wqthread + 30
    Thread 3:
    0   libsystem_kernel.dylib        0x93983046 __workq_kernreturn + 10
    1   libsystem_pthread.dylib       0x96f15dcf pthreadwqthread + 372
    2   libsystem_pthread.dylib       0x96f19cce start_wqthread + 30
    Thread 4:
    0   libsystem_kernel.dylib        0x93983046 __workq_kernreturn + 10
    1   libsystem_pthread.dylib       0x96f15dcf pthreadwqthread + 372
    2   libsystem_pthread.dylib       0x96f19cce start_wqthread + 30
    Thread 0 crashed with X86 Thread State (32-bit):
      eax: 0x00000000  ebx: 0xa10e2c0c  ecx: 0xbffff0dc  edx: 0x93982952
      edi: 0xa13a31a8  esi: 0x00000006  ebp: 0xbffff0f8  esp: 0xbffff0dc
       ss: 0x00000023  efl: 0x00000206  eip: 0x93982952   cs: 0x0000000b
       ds: 0x00000023   es: 0x00000023   fs: 0x00000000   gs: 0x0000000f
      cr2: 0x99fe3e46
    Logical CPU:     0
    Error Code:      0x00080148
    Trap Number:     132
    Binary Images:
        0x1000 -   0x24cff7 +"com.Adobe.ESD.AdobeUpdaterApplication" (Adobe Updater 5.1.0.1082 - 5.1.0.1082) <3D59867C-5698-4D46-AD1F-C357C48B75AA> /Applications/Utilities/Adobe Utilities.localized/*/Adobe Updater.app/Contents/MacOS/Adobe Updater
      0x3ce000 -   0x3d9fff  com.apple.CommerceCore (1.0 - 42) <D28DD970-4B69-3848-9BCC-3C67323B3D9C> /System/Library/PrivateFrameworks/CommerceKit.framework/Versions/A/Frameworks/CommerceCor e.framework/Versions/A/CommerceCore
    0x493f000 -  0x4964ff9  com.apple.framework.familycontrols (4.1 - 410) <A33A97EE-C735-38BA-9B49-5D78DAA3DEDA> /System/Library/PrivateFrameworks/FamilyControls.framework/Versions/A/FamilyControls
    0x8fea6000 - 0x8fed8417  dyld (239.4) <0F2176BD-4239-3506-BA41-3B885269520E> /usr/lib/dyld
    0x90008000 - 0x90023ff5  com.apple.openscripting (1.4 - 157) <5C161A52-8D2F-3D56-A988-05727BED7A59> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/OpenScripting.framework /Versions/A/OpenScripting
    0x90024000 - 0x90025fff  liblangid.dylib (117) <F18F76C6-7E4B-34AD-AE81-C1C031BF2F7D> /usr/lib/liblangid.dylib
    0x90026000 - 0x90109ff7  libcrypto.0.9.8.dylib (52) <D3AB1D26-30BA-36D3-956C-EC7D7185C396> /usr/lib/libcrypto.0.9.8.dylib
    0x9010a000 - 0x90135ff7  libsystem_network.dylib (241.3) <71EBA489-386D-3608-ADE6-CB50EBD1AB1B> /usr/lib/system/libsystem_network.dylib
    0x90136000 - 0x9052effb  com.apple.CoreGraphics (1.600.0 - 599.35.4) <2B46D887-CAED-30F3-B009-1EBF0C71DC2E> /System/Library/Frameworks/CoreGraphics.framework/Versions/A/CoreGraphics
    0x9069c000 - 0x906a5fff  com.apple.audio.SoundManager (4.1 - 4.1) <68B7CEB7-AF09-3E24-8548-6ABF065B5186> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CarbonSound.framework/V ersions/A/CarbonSound
    ...and it goes on and on.
    Joy (Awbrey) Schichtl
    [email protected]

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