Adobe Photoshop Elements 6 causes an exception
I installed APE 6 on my Windows Vista computer and it works ok but now when I open some other programs it causes an exception. These are important programs too, my EOS Utility program for Remote Capture from my camera, gone. My program for transferring data to my calculator, gone. My Monopoly game, gone. What happened and how can I fix this?
This may have happened due to insufficient RAM. Try running these programs on a system with greater RAM.
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Adobe photoshop elements 8 causes the computer to shut down when I click on it. I can't reinstall the program. Suggestions for troubleshooting? All other programs work fine.
Hi, thanks for your reply. I had installed PSE8 about 2 years ago and it had worked well until today. When ir crashed the computer, I tried uninstalling PSE8 and then reinstalling the program. No luck. T he operating system is Windows 7 Home Premium.
Vance -
Installing Adobe Photoshop Elements Causes My Computer to Cut Out on Booting UP!
I have installed Adobe Photoshop Elements 10 on my new computer running windows 7 64 bit. I did not appreciate the problems. The first time that I installed it the computer shut down as soon as it was loaded and from then onwards it shut down within seconds of the computer booting up into windows. I used system restore to take the computer back to before Elements 10 was installed. The computer kept on switching off after windows had booted up. Took it into the technician who thought the PSU was at fault and he put in a new unit. The computer then worked fine until I installed Elements 10 and again the computer switches off as soon as windows as booted up. I have again used system restore to take the computer back to before Elements 10 was installed, still it switches off shortly after booting into windows. What can I do to get things to work properly? I have a brand new computer that I am unable to use as a result of installing Elements 10. I am typing this on my old computer running Vista 34 bit with Elements 10 installed and all working well. Any help or advice would be appreciated.
I have had a similar experience - Elements organizer crashed and even when not running, my computer froze after a few minutes. My PC had never crashed before this installation.
I found a solution though...
After a little sleuthing using task manager, I found that all the memory in my system (4GB) gets suddenly hogged (within seconds) by the "Elements Organizer" process (3GB) ... I found the service correspponding to this process, "Adobe Active File Monitor v10", stopped it and set autostart to manual. My PC no longer crashes.
I think Adobe needs to look into this one - it has all the hallmarks of a nasty memory leak.
A couple of possible clues as to why certain systems don't take well to this service:
- I have a few very large video clips (2hours+) on my PC
- I installed trial products like light room, CS5 before settling on Photoshop+Premiere Elements - could leftovers after uninstalling cause conflicts?
- I have other video editors on my system that I don't use, like Corel VideoStudio and Sony Vegas.
Thoughts? -
I purchased a new iMac Retna Display and converted over my other software from my old iMac. Most all apps converted fine, however Adobe Photoshop Elements 11 just launched with an error stating we needed to reinstall the application. We have the original serial number but can not find a copy of Elements 11 on Adobe's site to download and reinstall. Also, we can not find any contact information for Adobe support even though the messages in the forum state we must contact adobe customer support to resolve this issue.
Please advise...
Thank youTry this link:
<Download Photoshop Elements products | 13, 12, 11, 10> -
Adobe PhotoShop Elements 9 crashes on Exit
I wonder if I am the only one having a crashing problem with 10.7 and PhotoShop Elements 9. The application seems to work fine but when I exit I get the following. When it loads again it shows the last photo I was working on before exiting the app.Any ideas, Adobe support is non existant and the forums are of no help.
Process: Adobe Photoshop Elements [1025]
Path: /Applications/Adobe Photoshop Elements 9/Adobe Photoshop Elements.app/Contents/MacOS/Adobe Photoshop Elements
Identifier: com.adobe.PhotoshopElements
Version: 9.0 [20100905.m.9093] (9)
Code Type: X86 (Native)
Parent Process: launchd [208]
Date/Time: 2011-07-22 16:47:36.739 -0400
OS Version: Mac OS X 10.7 (11A511)
Report Version: 9
Interval Since Last Report: 195637 sec
Crashes Since Last Report: 13
Per-App Interval Since Last Report: 3902 sec
Per-App Crashes Since Last Report: 4
Anonymous UUID: xxxxxxxxx-xxxxxx-xxxx-xxxxx-xxxxxxxxxxxxx
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x0000000038d39100
VM Regions Near 0x38d39100:
__LINKEDIT 0000000038d1d000-0000000038d23000 [ 24K] r--/rwx SM=COW /Library/Frameworks/onOneActivationToolbox.framework/Versions/A/onOneActivation Toolbox
-->
__TEXT 0000000038d66000-0000000038d6b000 [ 20K] r-x/rwx SM=COW /System/Library/Extensions/AudioIPCDriver.kext/Contents/Resources/AudioIPCPlugI n.bundle/Contents/MacOS/AudioIPCPlugIn
Application Specific Information:
objc_msgSend() selector name: retain
objc[1025]: garbage collection is OFF
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 libobjc.A.dylib 0x9971ad47 objc_msgSend + 23
1 com.apple.CoreFoundation 0x90680868 CFRetain + 136
2 com.apple.CoreFoundation 0x906ccb50 -[__NSArrayM insertObject:atIndex:] + 1024
3 com.apple.CoreFoundation 0x906cc740 -[__NSArrayM addObject:] + 64
4 com.apple.AppKit 0x96f60cd8 -[NSApplication windows] + 254
5 com.apple.AppKit 0x96fb98e3 -[NSPersistentUIManager flushAllChangesOptionallyWaitingUntilDone:updatingSnapshots:] + 451
6 com.apple.AppKit 0x96fb96f6 -[NSPersistentUIManager flushPersistentStateAndClose:waitingUntilDone:] + 201
7 com.apple.HIToolbox 0x9404ef08 _HIPersistentUIFlushPersistentStateAndClose + 240
8 com.apple.HIToolbox 0x9403e8d1 __EnsureBackingStoreCleanedAtExit_block_invoke_1 + 50
9 libsystem_c.dylib 0x97a2788a __cxa_finalize + 57
10 libsystem_c.dylib 0x97a277f2 exit + 25
11 com.adobe.PhotoshopElements 0x000039ca _start + 224 (cvtas_get_scale.c:229)
12 com.adobe.PhotoshopElements 0x000038e9 start + 41 (cvtas_get_scale.c:196)
Thread 1:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib 0x98a3a90a kevent + 10
1 libdispatch.dylib 0x9a29accc _dispatch_mgr_invoke + 969
2 libdispatch.dylib 0x9a29971b _dispatch_mgr_thread + 53
Thread 2:
0 libsystem_kernel.dylib 0x98a3a02e __workq_kernreturn + 10
1 libsystem_c.dylib 0x97a36ccf _pthread_wqthread + 773
2 libsystem_c.dylib 0x97a386fe start_wqthread + 30
Thread 3:
0 libsystem_kernel.dylib 0x98a3a02e __workq_kernreturn + 10
1 libsystem_c.dylib 0x97a36ccf _pthread_wqthread + 773
2 libsystem_c.dylib 0x97a386fe start_wqthread + 30
Thread 4:
0 libsystem_kernel.dylib 0x98a3983e __psynch_cvwait + 10
1 libsystem_c.dylib 0x97a38e78 _pthread_cond_wait + 914
2 libsystem_c.dylib 0x979e082a pthread_cond_wait + 48
3 com.adobe.amt.services 0x0b2c6222 C_AMTUISwitchSuppressUpdates + 16864
4 com.adobe.amt.services 0x0b2bf204 C_EULA_SetState + 2166
5 com.adobe.amt.services 0x0b2c6288 C_AMTUISwitchSuppressUpdates + 16966
6 libsystem_c.dylib 0x97a34ed9 _pthread_start + 335
7 libsystem_c.dylib 0x97a386de thread_start + 34
Thread 5:
0 libsystem_kernel.dylib 0x98a39b5e __select_nocancel + 10
1 libsystem_kernel.dylib 0x98a38af6 select + 89
2 libcurl 0x37f60d8b Curl_socket_ready + 537
3 libcurl 0x37f6a475 Curl_perform + 587
4 com.yourcompany.ems 0x385fea87 CEMSContentMgrImpl::PerformGet(std::string const&, std::ostream*) + 151
5 com.yourcompany.ems 0x3860203d CEMSContentMgrImpl::DownloadFile(EMS::StringValue*, EMS::StringValue*, EMS::StringValue*) + 1277
6 com.yourcompany.ems 0x38603427 CEMSContentMgrImpl::CacheEditorContent(EMS::EMSContent*, std::string const&, EMS::StringValue*) + 2655
7 com.yourcompany.ems 0x38608ad2 CEMSContentMgrImpl::Cache(EMS::EMSContent*, EMS::StringValue*, EMS::StringValue*) + 2660
8 com.adobe.PhotoshopElements 0x01099cf6 BackgroundContentUpdater::CheckForNewContent(std::string, std::string) + 2946
9 com.adobe.PhotoshopElements 0x0109a84f BackgroundContentUpdater::CheckForNewContent() + 607
10 com.adobe.PhotoshopElements 0x0109a9a6 BackgroundContentUpdater::start() + 46
11 com.adobe.PhotoshopElements 0x0148f875 Pt::ThreadStartInternal(void*) + 29
12 libsystem_c.dylib 0x97a34ed9 _pthread_start + 335
13 libsystem_c.dylib 0x97a386de thread_start + 34
Thread 6:
0 libsystem_kernel.dylib 0x98a3a02e __workq_kernreturn + 10
1 libsystem_c.dylib 0x97a36ccf _pthread_wqthread + 773
2 libsystem_c.dylib 0x97a386fe start_wqthread + 30
Thread 0 crashed with X86 Thread State (32-bit):
eax: 0x38a35eb0 ebx: 0x00000000 ecx: 0x97898d30 edx: 0x38d390e0
edi: 0x38a35eb0 esi: 0x906807ed ebp: 0xbffff9b8 esp: 0xbffff998
ss: 0x00000023 efl: 0x00010202 eip: 0x9971ad47 cs: 0x0000001b
ds: 0x00000023 es: 0x00000023 fs: 0x00000000 gs: 0x0000000f
cr2: 0x38d39100
Logical CPU: 1
Binary Images:
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0x9c167000 - 0x9c181fff com.apple.Kerberos (1.0 - 1) <25E5A286-876D-3A8E-A12F-52D184559E8C> /System/Library/Frameworks/Kerberos.framework/Versions/A/Kerberos
0x9c184000 - 0x9c186ffb libRadiance.dylib (??? - ???) <5112B7CE-BAAF-3E98-94E4-676BCB92867F> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libRadiance.dylib
0x9c187000 - 0x9c298ff7 libJP2.dylib (??? - ???) <E938C201-C508-3E3D-B9A9-81FE52349E1B> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libJP2.dylib
0x9c299000 - 0x9c29dff3 libsystem_network.dylib (??? - ???) <E1455F3E-549B-3D50-A38B-17B394F3C7F6> /usr/lib/system/libsystem_network.dylib
0x9c29e000 - 0x9c29ffff liblangid.dylib (??? - ???) <C8C204E9-1785-3785-BBD7-22D59493B98B> /usr/lib/liblangid.dylib
0x9c2be000 - 0x9c2c8ff2 com.apple.audio.SoundManager (3.9.4 - 3.9.4) <D23C4761-6492-3974-B4D2-495082B8B7A6> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CarbonSound.f ramework/Versions/A/CarbonSound
0x9c2c9000 - 0x9c4f2ffb com.apple.QuartzComposer (5.0 - 232) <B25A191A-B96D-3BB0-B7D5-FDE4A97DFD06> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/QuartzCompose r.framework/Versions/A/QuartzComposer
0x9c4f3000 - 0x9c580fe7 libvMisc.dylib (325.3.0 - compatibility 1.0.0) <A44ADE1B-AB2C-3585-8C9D-D85B526E66C0> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libvMisc.dylib
0x9c581000 - 0x9c698fe9 com.apple.WebKit (7534 - 7534.48.3) <D537DA49-1C57-31A5-8359-5D8ACC47EE85> /System/Library/Frameworks/WebKit.framework/Versions/A/WebKit
0xb0000000 - 0xb000fff8 +com.adobe.ahclientframework (1.5.0.30 - 1.5.0.30) <24B39C2F-79B0-BDE3-C6D0-1F0E943070C7> /Applications/Adobe Photoshop Elements 9/Adobe Photoshop Elements.app/Contents/Frameworks/ahclient.framework/Versions/A/ahclient
0xba900000 - 0xba91bffd libJapaneseConverter.dylib (54.0.0 - compatibility 1.0.0) <5635DF40-8D8E-3B8C-B075-7B3FC0F184A4> /System/Library/CoreServices/Encodings/libJapaneseConverter.dylib
0xbab00000 - 0xbab21ff6 libKoreanConverter.dylib (54.0.0 - compatibility 1.0.0) <17226124-8E8A-34EB-A2C4-D4A0469CF45B> /System/Library/CoreServices/Encodings/libKoreanConverter.dylib
0xeab00000 - 0xeab10ff3 libConverter.dylib (179.0.0 - compatibility 1.0.0) <7C3B724B-D38D-3070-A7D7-6FC0A8E4B0D1> /System/Library/Printers/Libraries/libConverter.dylib
External Modification Summary:
Calls made by other processes targeting this process:
task_for_pid: 3
thread_create: 0
thread_set_state: 0
Calls made by this process:
task_for_pid: 0
thread_create: 0
thread_set_state: 0
Calls made by all processes on this machine:
task_for_pid: 5405
thread_create: 1
thread_set_state: 0
VM Region Summary:
ReadOnly portion of Libraries: Total=309.8M resident=177.6M(57%) swapped_out_or_unallocated=132.2M(43%)
Writable regions: Total=714.9M written=67.4M(9%) resident=101.1M(14%) swapped_out=0K(0%) unallocated=613.8M(86%)
REGION TYPE VIRTUAL
=========== =======
ATS (font support) 32.9M
ATS (font support) (reserved) 4K reserved VM address space (unallocated)
CG backing stores 856K
CG image 112K
CG raster data 180K
CG shared images 3484K
CoreGraphics 8K
CoreServices 2072K
IOKit (reserved) 512.0M reserved VM address space (unallocated)
MALLOC 137.1M
MALLOC guard page 48K
Memory tag=240 4K
Memory tag=242 12K
Memory tag=249 156K
Stack 67.0M
VM_ALLOCATE 16.6M
__CI_BITMAP 80K
__DATA 24.7M
__DATA/__OBJC 332K
__IMAGE 1256K
__IMPORT 300K
__LINKEDIT 85.6M
__OBJC 2612K
__OBJC/__DATA 88K
__PAGEZERO 4K
__TEXT 224.1M
__UNICODE 544K
mapped file 245.5M
shared memory 2384K
shared pmap 6872K
=========== =======
TOTAL 1.3G
TOTAL, minus reserved VM space 854.6M
Model: iMac8,1, BootROM IM81.00C1.B00, 2 processors, Intel Core 2 Duo, 3.06 GHz, 4 GB, SMC 1.30f1
Graphics: NVIDIA GeForce 8800 GS, NVIDIA GeForce 8800 GS, PCIe, 512 MB
Memory Module: BANK 0/DIMM0, 2 GB, DDR2 SDRAM, 800 MHz, 0x7F7F7F7F7F9B0000, 0x000000000000000000000000000000000000
Memory Module: BANK 1/DIMM1, 2 GB, DDR2 SDRAM, 800 MHz, 0x7F7F7F7F7F9B0000, 0x000000000000000000000000000000000000
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x8C), Broadcom BCM43xx 1.0 (5.10.131.36.11)
Bluetooth: Version 2.5Try:
http://forums.adobe.com/thread/880072?tstart=30
I'm afraid there's not much point in posting crash logs here. We're just other users like you and I don't think there's anyone here who's adept at reading them. -
Can't install Adobe Photoshop elements 4 anymore. Why?
Greetings!
I tried to open a post with the support team, but they said that the support for my product was no longer available.
I'll copy the post I posted to the support:
After not using Adobe photoshop elements 4 for a year, i decided to install it again on my new harddrive as my last one crashed. When I
try to install from the CD an error message shows up telling "This installation package could not be opened. Contact the application
vendor to verify that this is a valid Windows installage package". I've tried to install the CD on several computers after that, but I just get the same error message every single time. The CD is not damaged/scratched in any way as it has only been stored on the box it came with.
I am using a legal version of Windows XP and I don't have pirated software that should effect the installation.
Operating System: Windows XP Home
Browser: Opera
Has it ever worked? If so, what's changed? (provide comments in description field): Yes
Same results with different file?: Not Applicable
Same results with different computer?: Yes
Recent System Hardware or Software change?: No
I'm considering just downloading pirated software instead. I bet I can have less problems and better support if I download it pirated, instead of buying it (AGAIN) for a 100$. It's ridiculous if u ask me.If you are lucky...
You could try coping the CD contents into your OS clipboard and paste it onto your destop. Run the setup.exe from this desktop folder. It's worth a try although I'm doubtful it's the answer. (Opera shouldn't be a factor...use it myself.)
Could be XP SP2 related maybe have a look at this thread:
http://techrepublic.com.com/5208-6230-0.html?forumID=101&threadID=250182&start=0
or perhaps the windows installer package isn't up to date...see this:
http://www.microsoft.com/downloads/details.aspx?FamilyID=889482FC-5F56-4A38-B838-DE776FD41 38C&displaylang=en#Requirements
and this goes with the above link...it's to do with Office but note the cause of the error:
http://support.microsoft.com/kb/828380 -
Hi, I'm trying to install a free trial Adobe Photoshop Elements
Hi I'm having trouble installing free trial of Adobe Photoshop Elements, and when it's time to install the adobe download assist, I get a message saying an error has occurred and it can't install cause the installer is misconfigured. Can you tell how to correct this problem.
Thank you, Lady-Duse a different browser,
Downloads available:
Suites and Programs: CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4 | CS3
Acrobat: XI, X | 9,8 | 9 standard
Premiere Elements: 12 | 11, 10 | 9, 8, 7
Photoshop Elements: 12 | 11, 10 | 9,8,7
Lightroom: 5 | 4 | 3
Captivate: 8 | 7 | 6 | 5
Contribute: CS5 | CS4, CS3
Download and installation help for Adobe links
Download and installation help for Prodesigntools links are listed on most linked pages. They are critical; especially steps 1, 2 and 3. If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.
window using the Lightroom 3 link to see those 'Important Instructions'.< -
Does Adobe Photoshop Elements come bundled with Adobe Bridge? Or is Bridge a separate purchase?
Apparently there was a change in Elements 9.
From the PsE forum:
Bridge is no longer included with PSE. If you buy PSE anywhere except the Mac App Store you get Organizer instead. The app store version doesn't have organizer.
and from a link therein:
A lot of Mac folks are unhappy about Adobe’s decision to include Organizer with Elements 9 in place of Adobe Bridge, which came with previous Mac versions. (The Organizer used to be just for Windows.) If you have an older version of PSE that included Bridge, you can still use it with Elements 9… -
Adobe Photoshop Elements 9 has stopped working... how can I make it work?
Hi. I have just bought a new copy of Photoshop Element 9. It installed OK, but when I try to open the Editor, I get the message "Adobe Photoshop Elements 9 has stopped working. Windows is checking for a solution to the problem", followed shortly by the message "Adobe Photoshop Elements 9 has stopped working. A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available". The only option then is Close Program. The Organizer has the same problem.
Does anyone know how to get it to work? It hasn't just stopped working, it has never worked at all. If anyone at Adobe are monitoring this thread, please can you tell me what the problem is and how to sort it out? I tried the Adobe call-back service but all I got was a computer phoning me up, and no person available.
KarenHi,
Please try couple of probable solutions as mentioned below:
Solution 1:
1. Close Elements.
2. Launch the Photoshop Elements Welcome Screen and hold down ctrl + alt + shift as you click Editor.
3. Continue to hold the keys until you see a message box asking if you want to delete Photoshop Elements settings file; click Yes. Elements will open with default preferences.
Solution 2: In case any network printer is attached try to launch without network or printer uninstall or make different printer as default.
Solution 3: Try launching with anti-virus off or removing PSE from conflicting list.
Solution 4:
On the drive on which you have installed PSE,on my machine it is on C:
Go to C:\Program Files\Adobe\Photoshop Elements 10\Locales\<locale>\Plug-Ins\Import-Exportand you will find twain plug-in. Remove that plug-in from that location and copy it somewhere else.
Now launch PSE and check if it works.
For related post for Twain please see this:http://forums.adobe.com/message/2954743#2954743 -
Adobe photoshop elements 11 stopped working.
Photoshop elements 11 suddendly stopped working. I have worked with the program the last couples of years and never had a issue until now.
I have not change any settings in my computer. Windows 7 (64).
I have read in other forums, it may be caused by a windows update or antivirus. What do I need to do to have my software work again? I would really appreciate if you can help me resolving this issue.I have exactly the same problem. After useing Adobe Photoshop Elements 10 for more than a year, I get the same error message after I chose the edit option. I have not used the program in a few weeks, so I cannot guess what other program was updated that might have affected the performace of Photoshop. But, Photoshop does work in Safe Mode. So, there is something that suddendly is in conflict. Unfortunately for me, the first things I tried were to remove and reinstall Photoshop a few times. Now my restore system option of Win7 is not available for a date far enough in history to get Photoshop to work again. I have removed all software that used to open at Startup. I have tried to open Photoshop as an administrator and also with various compatibility settings to now avail. I have checked the installation logs and there are no errors.
Seeing that the prevous forum post is from February 2014, I am assuming that no one viewing this forum is going to help me with this problem either, but I can try to remain optimistic. I'm out of other options for getting help. I'm not excited by the idea of reinstalling all my software again and the hours of my time that will take, especially when I don't even know that this will help. -
Adobe Photoshop Elements 4.0 and Snow Leopard
Can someone please help. We recently updated from 10.4 to 10.6 and now everytime I open Photoshop (4.0) it runs for maybe 30 seconds then stops and gives a message that Photoshop unexpectedly quit. I really need this program for my school work
That software bundle disk is exactly how my daughter got her Photoshop Elements 3 originally (with a Wacom tablet, still in use). It was originally installed on the old iMac G5 PPC (10.5.8) I still use from time to time (like right now), and has survived being migrated to an iMac Intel C2D (upgraded to 10.6.8) 4 years later followed by migration to the Macbook Air (10.6.8). Which is why I am perplexed about your experience, but maybe something is different about Element 4 versus 3. [But we also have Elements 6 similarly migrated on all these machines as well.] We actually have purchased separate copies of Elements 3 and 6 over the years due to having it on multiple machines. Right now, both version are running on 3 machines under 10.6.8, so I think yours should work also! We need to find out how.
To figure out if this a problem with the computer-wide installation or rather a local user-specific problem, try running the program from another user. If you have only one user, please create a new one and then try Photoshop Elements.
If the problem is user-specific (works for users except for one user), then I suggest you move the following three files out of that user's Preferences folder to a safe location, restart, then try the program again:
Photoshop Elements 3.0 Settings (a folder)
Photoshop Elements 3.0 Paths (a folder)
com.adobe.Photoshop.Elements.plist (a file)
If the program works, then trash those files/folders that you moved and you are done. If the program still does not work for that user only, some more detective work may be needed.
As for the case where the program won't work for ANY user, you may need to consider reinstalling the software. For that, it is best to uninstall it first, if you have an uninstaller on your install disk (the software bundle disk). If not, one needs to search for and remove all signs of the software (the above files, the software package itself in the Applications folder, etc.). Then reinstall.
If all else fails and you have gotten tired of this, you can purchase a much newer version of Photoshop Elements (version 10, I think) that is much more capable and has been recently adapted for newer computers and operating systems. Probably ~ $100 or so. But I wouldn't give up yet. -
I installed version 10 and it obviously installed incorrectly. I wanted to create a slideshow and when I click on create it attempts to load and nothing happens it just remains blank. I have tried to uninstall the program and I can't. It does not appear in the list under add remove programs. I have talked to Adobe for hours and still no positive results. I never had a problem with version 9 and now the organizer freezes and I have to log offf and on again. I would love to be able to uninstall the program but I don't know how. I am a senior so please try not to be too technical. I don't know if Adobe has had many problems like this but they are not able to help me. The launch incons are on my desktop and the program works except for the Create functions.
Thank you for taking the time to answer my question.
Date: Sat, 22 Oct 2011 18:34:46 -0600
From: [email protected]
To: [email protected]
Subject: Adobe Photoshop Elements 10
Re: Adobe Photoshop Elements 10 created by Curt Y in Photoshop Windows - View the full discussion
You will probably get a better and faster answer if you post this on the Elemennts Forum. Here is the link. http://forums.adobe.com/community/photoshop_elements
Replies to this message go to everyone subscribed to this thread, not directly to the person who posted the message. To post a reply, either reply to this email or visit the message page: http://forums.adobe.com/message/3985709#3985709
To unsubscribe from this thread, please visit the message page at http://forums.adobe.com/message/3985709#3985709. In the Actions box on the right, click the Stop Email Notifications link.
Start a new discussion in Photoshop Windows by email or at Adobe Forums
For more information about maintaining your forum email notifications please go to http://forums.adobe.com/message/2936746#2936746. -
Adobe Photoshop Elements 11 - It won't stay open
My Adoble Photoshop Elements 11 will not stay open when I open it. A window pops up saying that Adobe Photoshop has stopped working and needs to close. I don't know why it's closing. Windows checks for a solution, then says that a problem caused the program to stop working correctly. It will close the program and notify me if they come up with a solution for the problem. I don't know why it does that or what's wrong. I don't want to have to restart my computer to open Photoshop everytime. What is wrong?
Try making a direct shortcut for the Organizer and Editor. You can then launch the programs directly from the desktop bypassing the welcome screen. This is generally better as the welcome screen leaves background processes running.
On Windows, Right click anywhere on the desktop and select New >> Shortcut
Then click the browse button and navigate to:
"C:\Program Files (x86)\Adobe\Elements 11 Organizer\PhotoshopElementsOrganizer.exe"
Then click Next; then click Finish
Then make a direct shortcut for the Editor in a similar manner.
On Windows, Right click anywhere on the desktop and select New >> Shortcut
Then click the browse button and navigate to:
"C:\Program Files(x86)\Adobe\Photoshop Elements 11\PhotoshopElementsEditor.exe"
Then click Next; then click Finish
N.B. navigate to Program Files on 32 bit systems.
To launch, try right-clicking on the new desktop icons and choose “Run As Administrator” which often improves stability. -
Attempting to reinstall Adobe Photoshop Elements on iMac with OS 10.7.5 after replacement of the HDD under iMac 1TB Seagate Hard Drive Replacement Program.
Would appreciate any help navigating the installation failure message. THANKS!Thanks for your response! Here's the error message -
"The Installer encountered an error that caused the installation to fail. Contact the software manufacturer for assistance." -
adobe updater is crashing with adobe photoshop elements 6 and mac os version 10.9.4 (on a brand new install) . How to overcome this ?
Maybe I typed it wrong ...it is unchecked.
This is the message I receive:
Process: Adobe Updater
Path: /Applications/Utilities/Adobe Utilities.localized/*/Adobe Updater.app/Contents/MacOS/Adobe Updater
Identifier: "com.Adobe.ESD.AdobeUpdaterApplication"
Version: Adobe Updater 5.1.0.1082 (5.1.0.1082)
Code Type: X86 (Native)
Parent Process: launchd
Responsible: Adobe Updater
User ID: 501
Date/Time: 2014-11-21 12:39:47.691 -0600
OS Version: Mac OS X 10.9.5 (13F34)
Report Version: 11
Anonymous UUID: 42CCAEE7-C520-BA70-4B27-711A184AB1A5
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_CRASH (SIGABRT)
Exception Codes: 0x0000000000000000, 0x0000000000000000
Application Specific Information:
abort() called
terminating with uncaught exception of type std::runtime_error: Unable to determine registration filepath!
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 libsystem_kernel.dylib 0x93982952 __pthread_kill + 10
1 libsystem_pthread.dylib 0x96f15167 pthread_kill + 101
2 libsystem_c.dylib 0x940f029c abort + 155
3 libc++abi.dylib 0x99fe06c9 abort_message + 169
4 libc++abi.dylib 0x9a00147d default_terminate_handler() + 264
5 libc++abi.dylib 0x99ffec30 std::__terminate(void (*)()) + 14
6 libc++abi.dylib 0x99ffe64b __cxa_throw + 116
7 "com.Adobe.ESD.AdobeUpdaterApplication"0x0004e4a3 0x1000 + 316579
8 "com.Adobe.ESD.AdobeUpdaterApplication"0x00056f19 0x1000 + 352025
9 "com.Adobe.ESD.AdobeUpdaterApplication"0x00024499 0x1000 + 144537
10 "com.Adobe.ESD.AdobeUpdaterApplication"0x000139c0 0x1000 + 76224
11 "com.Adobe.ESD.AdobeUpdaterApplication"0x00002912 0x1000 + 6418
12 "com.Adobe.ESD.AdobeUpdaterApplication"0x0000282d 0x1000 + 6189
Thread 1:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib 0x93983992 kevent64 + 10
1 libdispatch.dylib 0x96f1e899 dispatchmgr_invoke + 238
2 libdispatch.dylib 0x96f1e532 dispatchmgr_thread + 52
Thread 2:
0 libsystem_kernel.dylib 0x93983046 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x96f15dcf pthreadwqthread + 372
2 libsystem_pthread.dylib 0x96f19cce start_wqthread + 30
Thread 3:
0 libsystem_kernel.dylib 0x93983046 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x96f15dcf pthreadwqthread + 372
2 libsystem_pthread.dylib 0x96f19cce start_wqthread + 30
Thread 4:
0 libsystem_kernel.dylib 0x93983046 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x96f15dcf pthreadwqthread + 372
2 libsystem_pthread.dylib 0x96f19cce start_wqthread + 30
Thread 0 crashed with X86 Thread State (32-bit):
eax: 0x00000000 ebx: 0xa10e2c0c ecx: 0xbffff0dc edx: 0x93982952
edi: 0xa13a31a8 esi: 0x00000006 ebp: 0xbffff0f8 esp: 0xbffff0dc
ss: 0x00000023 efl: 0x00000206 eip: 0x93982952 cs: 0x0000000b
ds: 0x00000023 es: 0x00000023 fs: 0x00000000 gs: 0x0000000f
cr2: 0x99fe3e46
Logical CPU: 0
Error Code: 0x00080148
Trap Number: 132
Binary Images:
0x1000 - 0x24cff7 +"com.Adobe.ESD.AdobeUpdaterApplication" (Adobe Updater 5.1.0.1082 - 5.1.0.1082) <3D59867C-5698-4D46-AD1F-C357C48B75AA> /Applications/Utilities/Adobe Utilities.localized/*/Adobe Updater.app/Contents/MacOS/Adobe Updater
0x3ce000 - 0x3d9fff com.apple.CommerceCore (1.0 - 42) <D28DD970-4B69-3848-9BCC-3C67323B3D9C> /System/Library/PrivateFrameworks/CommerceKit.framework/Versions/A/Frameworks/CommerceCor e.framework/Versions/A/CommerceCore
0x493f000 - 0x4964ff9 com.apple.framework.familycontrols (4.1 - 410) <A33A97EE-C735-38BA-9B49-5D78DAA3DEDA> /System/Library/PrivateFrameworks/FamilyControls.framework/Versions/A/FamilyControls
0x8fea6000 - 0x8fed8417 dyld (239.4) <0F2176BD-4239-3506-BA41-3B885269520E> /usr/lib/dyld
0x90008000 - 0x90023ff5 com.apple.openscripting (1.4 - 157) <5C161A52-8D2F-3D56-A988-05727BED7A59> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/OpenScripting.framework /Versions/A/OpenScripting
0x90024000 - 0x90025fff liblangid.dylib (117) <F18F76C6-7E4B-34AD-AE81-C1C031BF2F7D> /usr/lib/liblangid.dylib
0x90026000 - 0x90109ff7 libcrypto.0.9.8.dylib (52) <D3AB1D26-30BA-36D3-956C-EC7D7185C396> /usr/lib/libcrypto.0.9.8.dylib
0x9010a000 - 0x90135ff7 libsystem_network.dylib (241.3) <71EBA489-386D-3608-ADE6-CB50EBD1AB1B> /usr/lib/system/libsystem_network.dylib
0x90136000 - 0x9052effb com.apple.CoreGraphics (1.600.0 - 599.35.4) <2B46D887-CAED-30F3-B009-1EBF0C71DC2E> /System/Library/Frameworks/CoreGraphics.framework/Versions/A/CoreGraphics
0x9069c000 - 0x906a5fff com.apple.audio.SoundManager (4.1 - 4.1) <68B7CEB7-AF09-3E24-8548-6ABF065B5186> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CarbonSound.framework/V ersions/A/CarbonSound
...and it goes on and on.
Joy (Awbrey) Schichtl
[email protected]
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