ADOBE PHOTOSHOP ELEMENTS 7: aucun code avec le produit!!!
J'ai acheté un scanner EPSON V750 Pro. Un CD ROM d'installation d'ADOBE PHOTOSHOP ELEMENTS 7 était joint au scanner mais IL N'Y AVAIT AUCUN CODE permettant d'ouvrir le programme. Ni EPSON, ni ADOBE n'ont accepté de m'aider ce qui est incroyable car ils ont les moyens de me donner un code et j'ai le CD ROM parfaitement officiel et il n'y a aucun piratage!!! Je ne sais que faire et je ne peux utiliser le logiciel... Quelqu'un a-t-il une solution? Merci AL
alainl45938763 a écrit:
Bonsoir,
Et merci pour votre réponse.
En fait, autant que j’aie pu en juger, il n’y avait rien dans la boite du scanner...
Ce que j’ai trouvé inadmissible, c’est que ni EPSON ni Adobe n’aient voulu m’aider en quoi que ce soit alors que cela leur était facile en tant que vendeurs, revendeurs, fabricants liés par contrats, etc, etc...
Ils n’en avaient absolument rien à faire...
Je vais tirer un trait sur cette affaire car, comme vous le dites, ce produit est dépassé...
Cordialement
AL
En fait, si Epson propose un logiciel comme argument de vente supplémentaire et s'il ne donne pas le moyen de l'utiliser, c'est de la publicité mensongère.
Du côté d'Adobe, ils n'ont aucun moyen de vous aider pour le code, mais ils n'assurent pas le support ses anciennes versions.
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