Adobe Photoshop Elements 8.0 Has Stopped Working
I am running PSE 8.0 on my Windows 7 pc. I installed it about two weeks ago and it ran fine. As of early this week after launching, I get to the opening screeen where I can Organize or Edit (or go to the the advertisements or tour). If I start the tour I get the above message. I reinstalled (after uninstalling) and I get the same thing.
The message also states "A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available". And there is a close button.
I can get to the edit screen if I open a photo and select PSE as the program, but when I try to go to Organizer, I get this.
Any ideas?
Jeff
Unfortunately, there are many reasons why the PSE Organizer might crash, and often it is hard to diagnose quickly the reason for the crash. Here are some steps you can take to try to fix the problem:
http://www.johnrellis.com/psedbtool/photoshop-elements-faq.htm#_Troubleshooting_Organizer_ crashes
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The faulting module is photoshop. Report below.
Source
Adobe Photoshop CC 2014
Summary
Stopped working
Date
2/2/2015 4:54 PM
Status
Report sent
Description
Faulting Application Path: C:\Program Files\Adobe\Adobe Photoshop CC 2014\Photoshop.exe
Problem signature
Problem Event Name: APPCRASH
Application Name: Photoshop.exe
Application Version: 15.2.2.310
Application Timestamp: 5480338c
Fault Module Name: Photoshop.exe
Fault Module Version: 15.2.2.310
Fault Module Timestamp: 5480338c
Exception Code: c000001d
Exception Offset: 00000000049de322
OS Version: 6.3.9600.2.0.0.768.101
Locale ID: 1033
Additional Information 1: 8db4
Additional Information 2: 8db473619c10c0c8b85ce99afe676ed8
Additional Information 3: f06d
Additional Information 4: f06da704bdd5338df2a8d09bde2244bb
Extra information about the problem
Bucket ID: 1fe6d1d4e5765bd348843b981b8ec4d2 (85990875000) -
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3. Continue to hold the keys until you see a message box asking if you want to delete Photoshop Elements settings file; click Yes. Elements will open with default preferences.
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You may find the troubleshooting steps in the article below helpful.
Apple computers: Troubleshooting issues with video on internal or external displays
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Solution 1:
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