Adobe photoshop lagging in my new retina macbook pro, what to do ?

i just bought a new mbp retina 15', adobe photoshop cs6 lags when scrolling or moving the image, also lags when zooming in or out. sometimes the brush responds after a second or two. very disappointed . I have updated photoshop to the latest version.

Hardware Information:
          MacBook Pro (Retina, 15-inch, Early 2013)
          MacBook Pro - model: MacBookPro10,1
          1 2.7 GHz Intel Core i7 CPU: 4 cores
          16 GB RAM
Video Information:
          Intel HD Graphics 4000 - VRAM: 1024 MB
          NVIDIA GeForce GT 650M - VRAM: 1024 MB
System Software:
          OS X 10.9.1 (13B42) - Uptime: 0 days 0:57:38
Disk Information:
          APPLE SSD SD512E disk0 : (500.28 GB)
                    EFI (disk0s1) <not mounted>: 209.7 MB
                    Macintosh HD (disk0s2) / [Startup]: 499.42 GB (462.17 GB free)
                    Recovery HD (disk0s3) <not mounted>: 650 MB
USB Information:
          Apple Inc. FaceTime HD Camera (Built-in)
          Apple Inc. Apple Internal Keyboard / Trackpad
          Apple Inc. BRCM20702 Hub
                    Apple Inc. Bluetooth USB Host Controller
FireWire Information:
Thunderbolt Information:
          Apple Inc. thunderbolt_bus
Kernel Extensions:
          com.digidesign.iokit.DigiDal          (8.0.3f1)
Startup Items:
          Digidesign Mbox 2: Path: /Library/StartupItems/Digidesign Mbox 2
          DigidesignLoader: Path: /Library/StartupItems/DigidesignLoader
          PACESupport: Path: /Library/StartupItems/PACESupport
Launch Daemons:
          [System] com.adobe.fpsaud.plist 3rd-Party support link
          [System] com.adobe.SwitchBoard.plist 3rd-Party support link
          [System] com.digidesign.elevenrack.helper.plist 3rd-Party support link
          [System] com.digidesign.fwfamily.helper.plist 3rd-Party support link
          [System] com.microsoft.office.licensing.helper.plist 3rd-Party support link
          [System] org.macosforge.xquartz.privileged_startx.plist 3rd-Party support link
          [System] PACESupport.plist 3rd-Party support link
Launch Agents:
          [System] com.adobe.AAM.Updater-1.0.plist 3rd-Party support link
          [System] com.wacom.wacomtablet.plist 3rd-Party support link
          [System] org.macosforge.xquartz.startx.plist 3rd-Party support link
User Launch Agents:
          [not loaded] com.adobe.AAM.Updater-1.0.plist 3rd-Party support link
          [not loaded] com.google.keystone.agent.plist 3rd-Party support link
User Login Items:
          iTunesHelper
          BitTorrent
          Android File Transfer Agent
Internet Plug-ins:
          AdobeExManDetect: Version: AdobeExManDetect 1.1.0.0 - SDK 10.7 3rd-Party support link
          FlashPlayer-10.6: Version: 12.0.0.70 - SDK 10.6 3rd-Party support link
          QuickTime Plugin: Version: 7.7.3
          Flash Player: Version: 12.0.0.70 - SDK 10.6 3rd-Party support link
          AdobeAAMDetect: Version: AdobeAAMDetect 1.0.0.0 - SDK 10.6 3rd-Party support link
          Default Browser: Version: 537 - SDK 10.9
          WacomNetscape: Version: 2.1.0-1 - SDK 10.8 3rd-Party support link
          SharePointBrowserPlugin: Version: 14.0.0 3rd-Party support link
          WacomTabletPlugin: Version: WacomTabletPlugin 2.1.0.2 3rd-Party support link
          JavaAppletPlugin: Version: 14.9.0 - SDK 10.7 Outdated! Update
Safari Extensions:
          Amazon Shopping Assistant: Version: 1.1
          Searchme: Version: 1.2
          Ebay Shopping Assistant: Version: 1.1
          Slick Savings: Version: 1.0
Audio Plug-ins:
          BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9
          AirPlay: Version: 1.9 - SDK 10.9
          AppleAVBAudio: Version: 2.0.0 - SDK 10.9
          iSightAudio: Version: 7.7.3 - SDK 10.9
iTunes Plug-ins:
          Quartz Composer Visualizer: Version: 1.4 - SDK 10.9
3rd Party Preference Panes:
          Digidesign Eleven Rack  3rd-Party support link
          DigidesignMbox2  3rd-Party support link
          Digidesign Mbox 2 Pro  3rd-Party support link
          Flash Player  3rd-Party support link
          WacomTablet  3rd-Party support link
Old Applications:
          dynamiclinkmanager:          Version: 6.0.0 - SDK 10.5 3rd-Party support link
                    /Library/Application Support/Adobe/Common/dynamiclink/CS6/dynamiclinkmanager.app
          dynamiclinkmediaserver:          Version: 6.0.0 - SDK 10.5 3rd-Party support link
                    /Library/Application Support/Adobe/Common/dynamiclinkmediaserver/1.0/dynamiclinkmediaserver.app
Time Machine:
          Time Machine not configured!
Top Processes by CPU:
               2%          EtreCheck
               0%          mds
               0%          mds_stores
               0%          WindowServer
               0%          launchservicesd
Top Processes by Memory:
          164 MB          WindowServer
          147 MB          com.apple.IconServicesAgent
          98 MB          Finder
          98 MB          Dock
          98 MB          Safari
Virtual Memory Information:
          12.33 GB          Free RAM
          2.14 GB          Active RAM
          345 MB          Inactive RAM
          1.19 GB          Wired RAM
          363 MB          Page-ins
          0 B          Page-outs

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