"Adobe Photoshop Lightroom 4.pkg" is untrusted."

I'm having a bit of a problem installing LR4.1 on my MBP (details below.)
I've tried installing a few times, along with rebooting and running disk repair on the disk.
This is the error I get in the console is as follows:
Sep 17 22:04:28 Clearly installd[518]: PackageKit: ----- Begin install -----
Sep 17 22:04:28 Clearly installd[518]: PackageKit: Install Failed: Error Domain=PKInstallErrorDomain Code=102 "The package “Adobe Photoshop Lightroom 4.pkg” is untrusted." UserInfo=0x7fc36a11d6a0 {NSLocalizedDescription=The package “Adobe Photoshop Lightroom 4.pkg” is untrusted., NSURL=file://localhost/Volumes/Lightroom%204.1/Adobe%20Photoshop%20Lightroom%204.pkg#com. adobe.Lightroom4.pkg, PKInstallPackageIdentifier=com.adobe.Lightroom4, NSUnderlyingError=0x7fc36a099fa0 "The operation couldn’t be completed. CSSMERR_TP_NOT_TRUSTED"} {
              NSLocalizedDescription = "The package \U201cAdobe Photoshop Lightroom 4.pkg\U201d is untrusted.";
              NSURL = "file://localhost/Volumes/Lightroom%204.1/Adobe%20Photoshop%20Lightroom%204.pkg#com.adobe .Lightroom4.pkg";
              NSUnderlyingError = "Error Domain=NSOSStatusErrorDomain Code=-2147409622 \"The operation couldn\U2019t be completed. CSSMERR_TP_NOT_TRUSTED\" UserInfo=0x7fc36a099ed0 {SecTrustResult=5, PKTrustLevel=PKTrustLevelNotTrusted, NSLocalizedFailureReason=CSSMERR_TP_NOT_TRUSTED}";
              PKInstallPackageIdentifier = "com.adobe.Lightroom4";
Sep 17 22:04:29 Clearly Installer[509]: Install failed: The Installer encountered an error that caused the installation to fail. Contact the software manufacturer for assistance.
Sep 17 22:04:29 Clearly Installer[509]: Displaying 'Install Failed' UI.
Sep 17 22:04:29 Clearly Installer[509]: 'Install Failed' UI displayed message:'The Installer encountered an error that caused the installation to fail. Contact the software manufacturer for assistance.'.
Hardware Overview:
  Model Name:          MacBook Pro
  Model Identifier:          MacBookPro8,2
  Processor Name:          Intel Core i7
  Processor Speed:          2.3 GHz
  Number of Processors:          1
  Total Number of Cores:          4
  L2 Cache (per Core):          256 KB
  L3 Cache:          8 MB
  Memory:          8 GB
  Boot ROM Version:          MBP81.0047.B27
  SMC Version (system):          1.69f3
  Serial Number (system):          C02FQ44QDF91
  Sudden Motion Sensor:
  State:          Enabled
System Software Overview:
  System Version:          Mac OS X 10.7.4 (11E53)
  Kernel Version:          Darwin 11.4.0
  Boot Volume:          Clearly
  Boot Mode:          Normal
  Computer Name:          Clearly
  User Name:          julian (julian)
  Secure Virtual Memory:          Enabled
  64-bit Kernel and Extensions:          Yes
  Time since boot:          12 minutes

Okay — I tried downloading with Safari instead of Chrome. I ran the installer and had the exact same error.
Then I logged into another user account on the machine — the 'useradmin' one that our IT guys put on all the laptops and ran the installer. The same error occured eventually, but something new happened — I was told that the installer was untrusted and when I went to reveal more, I thought I should grab a screenshot, which I've attached.
If I click the "Always trust.." checkbox, I still get the error.
Weird.
Let me know what else to try — I'll do whatever you suggest.
Julian

Similar Messages

  • ERROR: DW006: Apple Package failed to install successfully. ERROR: Third party payload installer Adobe Photoshop Lightroom 5.pkg failed with exit code: 1

    Hi,
    i have the following message when i tried to install LR 5.6
    Exit Code: 7
    Please see specific errors below for troubleshooting. For example, ERROR: DW006 ...
    -------------------------------------- Summary --------------------------------------
    - 0 fatal error(s), 2 error(s)
    ----------- Payload: Adobe Photoshop Lightroom 5 5.6.0.0 Adobe Photoshop Lightroom 5.pkg_5.6 -----------
    ERROR: DW006: Apple Package failed to install successfully.
    ERROR: Third party payload installer Adobe Photoshop Lightroom 5.pkg failed with exit code: 1
    how can i solve this issue?
    I am running on Mac with OSX 10.9.4
    thanks in advance
    Olivier

    olebreth wrote:
    how can i solve this issue?
    A search of the site would probably be a good start:
    https://forums.adobe.com/search.jspa?q=dw006

  • "Adobe Photoshop Lightroom 4.pkg" is damaged and can't be opened. You should eject the disk image.

    After 3 different downloads (2 in Safari, 1 in Firefox) I still get this message when I try to open Lightroom package: “Adobe Photoshop Lightroom 4.pkg” is damaged and can’t be opened. You should eject the disk image. I have a feeling it has to do with 3rd-party software on my Mac OSX 10.8.2 - how do I get around that?

    If you have already tried an alternate web browser then your next step would be to try an alternate Internet connection.  Perhaps try a wired connection if you are using wireless for example.

  • Couldn't open "Adobe Photoshop Lightroom 4.pkg". Mac 10.5.8

    Getting a error when trying to install
    Operation could not be completed. (com.apple.installer.pagecontroller error -1.)
    Couldn't open "Adobe Photoshop Lightroom 4.pkg".
    Mac 10.5.8
    Same error on my laptop as well.  Any solutions or ideas?  Thanks Brian

    Brian,
    You need Snow Leopard or Lion.
    http://blogs.adobe.com/lightroomjournal/2012/01/lr4betanowavailable.html
    Hal

  • Adobe photoshop lightroom 4.pkg trying to open with text edit -- how do i open as application?

    downloaded trial for mac, all requirements are met, but cannot get download to open as an application, mac is trying to open with text edit; downloaded several times, every time the disk utility opens

    The .dmg was opening with Disk Utility, where it would verify and then mount the "Lightroom 4.0" disc image on my desktop.  Clicking on this opened the folder, which contained the .pkg file, but it wouldn't work (opening with TextEditor). I changed the .dmg file to open with DiskImageMounter and thought I would have to manually change the .pkg file as well, but once the .dmg file opened with DiskImageMounter, the Lightroom 4 file opened with it as well and I got the installation screen right away.  Installation from that point on went as usual.  It was a very frustrating experience, but now I know where to look when a file won't install.  But as for your question, they both opened with DiskImageMounter.

  • Invalid Certificate? (Adobe Photoshop Lightroom 4)

    After registering my product, I simply inserted the disc and double-clicked, and received the following message. "Adobe Photoshop Lightroom 4.pkg was signed with an invalid certificate. This package might not install what you expect. Do you want to continue with the installation anyway?"  WHY AM I GETTING THIS MESSAGE? How is the certificate invalid?

    This has something to do with your system's security certificates on a more global level. We cannot know what you did or didn't do, but maybe you are missing a security update or something. Generally, though, this should not be anything to go crazy about.
    Mylenium

  • Please help, I am trying to download Adobe Photoshop Lightroom 4 that I just purchased on Adobe

    Please help me, I just purchased Adobe lightroom4 online and when i try to download it I get a message that says "operation could not be completed. (com.apple.installer.page controller error- 1.) couldnt open Adobe Photoshop Lightroom 4. pkg" I have no idea what to do here. Thanks!

    Hi ,
    We really apologize for all the inconvenience which has caused you.
    Please check for the system requirements from the below link and see if your computer meet the minimum requirements to install Lightroom 4. As per my understanding, your computer has Core Duo processor. In order to install Lightroom it should be Core 2 Duo and above.
    http://www.adobe.com/products/photoshop-lightroom/tech-specs.html
    Also check the below link for the different types of Intel Processor for Macintosh.
    http://support.apple.com/kb/HT3696
    In the meanwhile if these steps doesnt resolve your issues you can contact Adobe support by following the link below:
    http://helpx.adobe.com/contact/
    Thanks
    Mandhir

  • When downloading on my Mac the Adobe Photoshop Lightroom 4

    i got the following error message: "Operation could not be completed (com.apple.installer.pagecontroller error-1)
    Couldn't open "Adobe Photoshop Lghtroom 4.pkg"

    Okay thank you. So will OS X Mountain Lion what I should be buying then?
    Date: Sat, 8 Sep 2012 19:50:39 -0600
    From: [email protected]
    To: [email protected]
    Subject: when downloading on my Mac the Adobe Photoshop Lightroom 4
        Re: when downloading on my Mac the Adobe Photoshop Lightroom 4
        created by John Waller in Photoshop Lightroom - View the full discussion
    Google the error message. http://forums.adobe.com/message/4450305 You are getting this error message because your computer doesn't meet the minimum system requirement. Check the link for tech specs :- http://www.adobe.com/products/photoshop-lightroom/tech-specs.html You need OSX 10.6.8 or later
         Replies to this message go to everyone subscribed to this thread, not directly to the person who posted the message. To post a reply, either reply to this email or visit the message page: http://forums.adobe.com/message/4683881#4683881
         To unsubscribe from this thread, please visit the message page at http://forums.adobe.com/message/4683881#4683881. In the Actions box on the right, click the Stop Email Notifications link.
         Start a new discussion in Photoshop Lightroom by email or at Adobe Forums
      For more information about maintaining your forum email notifications please go to http://forums.adobe.com/message/2936746#2936746.

  • Adobe Photoshop Lightroom installing problem

    I bought Adobe Photoshop Lightroom 4.1 cd-version today, but I've macbook air -computer and I can't use the cd - Would it be possible to install the software from internet by the code I have?

    You should be able to download and install using the serial number from your disc...
    Lightroom - all versions
    Windows
    http://www.adobe.com/support/downloads/product.jsp?product=113&platform=Windows
    Mac
    http://www.adobe.com/support/downloads/product.jsp?product=113&platform=Macintosh

  • Installing Adobe Photoshop Lightroom on Macbook Air without the CD-room

    I have recieved Adobe Photoshop Lightroom when I purchased my last camera, but the issue is that it is on a CD and I have a Macbook Air which does not have a CD-room.
    Are there any other ways of installing this on my computer without having to buy the CD-room-attachment from Apple? Is it possible to insert some sort of code, as with the Works-package for instance?

    You may download the product from below link
    Adobe - Lightroom : For Macintosh

  • Adobe Photoshop Lightroom has encountered a problem and needs to close. (ver 1.4.1)

    I completed a search for this problem here and other forums, and found very useful information, however, I still need help. My laptop is an HP Pavillion dv1000, Intel Centrino, Windows XP, 1.24G of RAM; Camera is a Canon 5D, shooting JPEG only.
    After a couple of weeks enjoying a vacation in the Caribbean, it was time to load all the new pics in the computer. I removed the card from my camera and using windows explorer, downloaded all pics in MyPictures folder. I created a new folder for this trip, and while I was there, I decided to reorganize several folders from previous trips. I renamed and moved folders around, deleted pictures, etc. (I believe that all the changes that I made created my problem.)
    Once I finished all the changes with my folders, I launched Lightroom (ver 1.4.1) with the idea of synchronizing the folders and start working on my new pictures. After apx 8 seconds, I got the message: Adobe Photoshop Lightroom has encountered a problem and needs to close.  We are sorry for the inconvenience.
    After a google search, I found a lot of potential answers to my problem, including this one, which I tried:
    "It might also be worth trying a temporary test catalog, just to see whether it's specific to that catalog. To do so, go to File menu > New Catalog and create a new catalog somewhere easy - Desktop perhaps - and just try importing a few photos into that test catalog and see if you can get it to freeze. I'm wondering if the catalog's been damaged slightly by that initial unexpected close, and if so, we'll see if we can get that sorted out for you."
    I did exactly that (created a test catalog) and I don't get the error. I am not clear on what does that mean. Could you help me understand it? What do I need to do to use my old catalog? Is it damaged? How can I fix it? Did I loose all the work that I did in my previous pictures?
    If I go back to my original catalog, I still get the error.
    Thank you in advanced for your assistance.
    Tony

    Tony,
    Here's something you might try:
    Create a new, empty catalogue and try File->Import from catalog... and specify your broken one as input. With luck the damage will be left behind.
    If that doesn't work, try deleting or renaming your preferences file. Look here for its location.
    And if that doesn't work, try deleting or renaming your presets folder. See that same website for details.
    Let us know how you make out.
    Hal

  • I  used to have an OLD Photoshop cd but it has been lost and my program is no longer on cd. I talked with some photographer friends and this is what one of them told me to get: Adobe Photoshop Lightroom and CS CC... HELP please?

    I  used to have an OLD Photoshop cd but it has been lost and my program is no longer on cd. I talked with some photographer friends and this is what one of them told me to get: Adobe Photoshop Lightroom and CS CC... HELP please?

    If you still have your serial number, look at OLDER previous versions http://www.adobe.com/downloads/other-downloads.html
    Otherwise, the US$ 9.99 plan is what is current at Cloud Plans https://creative.adobe.com/plans

  • Adobe Photoshop Lightroom Installation on Different Computer

    I had purchased Adobe Photoshop Lightroom several years ago, but my computer had crashed recently and was wondering if there was a way I could have the program installed on my new computer without having to purchase it again.

    You can download , install, and activate using the serial number you should already have from the original purchase.
    Lightroom - all versions
    Windows
    http://www.adobe.com/support/downloads/product.jsp?product=113&platform=Windows
    Mac
    http://www.adobe.com/support/downloads/product.jsp?product=113&platform=Macintosh

  • I did not try the free evaluation program of adobe photoshop lightroom 5 on my mac, but since i downloaded it long ago, it will not allow me to try it now

    has anyone had this problem and know how to work on the program? 
    i recently got a macbook pro, migrating to it from windows XP pro. its operating system is OS 10 X; however, the most up to date mac OS is really (on my mac) called OS mavericks.
    when i downloaded adobe reader for mac--some months ago--adobe gave me the chance to download adobe photoshop lightroom 5 as a trial evaluation.  the download took a lot of time. 
    i never had the time to try this application yet, and now i need to do that. 
    the reason i have not yet tried it is because i am still in the learning curve learning how to use my macbook pro. 
    I REALLY NEED TO WORK ON SOME PHOTOGRAPHS!  the free mac apps for photos have proved to be difficult and very time consuming.  they do not have capacities to perform tasks like i want, for instance, to compress a photo, or to work on editing some photos as a batch operation.  in fact, i cannot even "select" a number of photos that i need to work on.  it is driving me crazy! 
    at this time, i need to try this product.  i opened it, but the only thing that i can do is provide the license number, as though i bought the product.  I NEVER TRIED THE EVALUATION COPY.  not one time at all. 
    since i never tried it out, what can i do to try it now?
    must i uninstall the program from my macbook and then reinstall the trial version?  would that work since i work at home, so therefore adobe would recognize my IP address. 
    thanks for any help!
    Message was edited by: Karen Dallas Hartig

    You can get Firefox 3.6 from http://www.mozilla.com/en-US/firefox/all-older.html
    Firefox 4 requires at least OS X 10.5

  • Adobe Photoshop Lightroom 64-bit has stopped working [Lightroom 5 Beta]

    I was looking for a Lightroom 5 Beta forum but am unable to find one.  Today, I downloaded and installed LR5 Beta on my new HP Envy 64-bit Windows 8 machine.  After running an installation, I started the program.  At first, it asked about opening a catalogue during which time I created a new one as I have no intention of using my LR4 catalogue for LR5B.  After creating the catalogue, it stated the following:
    "Adobe Photoshop Lightroom 64-bit has stopped working.  A problem caused the program to stop working correctly.  Windows will close the program and notify you if a solution is available."
    After it closed, I tried opening it again.  Same result.  No matter how many times I tried, the program would not open.  I tried reinstalling the program to no avail using the "repair" feature.  Finally, I just removed the program.
    Windows 8 Home Premium (x64) (build 9200)
    Hewlett-Packard h8-1534
    Asset Tag: 4CE306029F
    Enclosure Type: Desktop
    3.80 gigahertz AMD FX-6200 Six-Core
    No memory cache
    64-bit ready
    Multi-core (3 total)
    Hyper-threaded (6 total)
    1498.41 Gigabytes Usable Hard Drive Capacity
    1100.84 Gigabytes Hard Drive Free Space
    AMD AHCI Compatible RAID Controller
    Microsoft Storage Spaces Controller
    Standard Enhanced PCI to USB Host Controller (3x)
    Standard OpenHCD USB Host Controller (4x)
    Texas Instruments USB 3.0 xHCI Host Controller
    Board: Gigabyte 2AC8 1.2
    Bus Clock: 200 megahertz
    BIOS: AMI v8.10 12/03/2012
    Administrator account
    I hope I have supplied enough information for resolution.  If not, please let me know what additional information is needed.

    It's here http://forums.adobe.com/community/labs/lightroom5. Not that difficult to find.

Maybe you are looking for

  • In credit memo request " WBS element"

    hi, while creating credit memo request in va01  it is asking  complete data  "WBS Element" in item data  accounting mgmt  it has WBS element  .i think its not relevant for SD Regards kiran.c

  • Creation of RFC function module

    Hi experts,         My requirement is, an XML file is coming from non sap to middleware in XML format. Middleware converts it into sap format and  it will access the RFC, i.e., BAPI, which will be created by me and updates the same in CRM.        The

  • Reg cleared items

    hi,           my doubt is that, for an acount if debit side is equal to credit side, can we clear this items at any time or there any conditions to clear account, i had raised this doubt because while i am creating a downpayment entry, in the end i f

  • How do I get a specific node in Elixir org chart?

    The problem now is, how do I get a node from the org chart?  I have seen various methods like, getChild, getChildAt, getChildByName, but none of them seem to get the node I'm looking for.  Each node has a unique attribute of DistID.  I don't know how

  • Extract node(s) that contain a particular text

    Hi, I have a XML document (stored in CLOB) and I want to search for a text within the document and I want it to return ALL nodes that contain that text (%text%). One more thing: I don't know the xml structure. Any idea?