Adobe photoshop lightroom keeps crashing. how to proceed?
I am installing lightroom from a dvd.
I have managed to download the 1.1GB file from the DVD to the computer on the applications.
Computer Specs:
MAC BOOK PRO
PROCESSOR 2.9 GZ
intel core i7
MEMORY 8GB
OS X YOSEMITE- VERSION 10.10.1
However, when I try opening them on my Macbook Pro, it crashes.
I have not yet had the opportunity to even enter the serial code number.
How to proceed?
Hello,
sorry, I am not an Mac export therefor my hints may not be helpful...
LR does not need Java. LR needs only QuickTime.
Is this your first LR installation?
Try to remove (rename) the Lightroom Preferences file. It is located in you home folder (/Users/[user name]/Library/Preferences/com.adobe.Lightroom5.plist). Perhapst there is some wrong values stored in the file.
Did you try to start Lightroom with the same user who installed Lightroom?
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hi,
sorry to post a question that's been posted a thousand times but my copy of photoshop cs keeps crashing.
everything loads as normal but just after the work area appears the application crashes but the process remains and must be killed using task manager.
i'm a light user of photoshop so nothing has been customised. i've uninstalled and reinstalled and also deleted my psp preference file to no avail.
can anyone suggest anything else to try ?
i'm running a 32-bit version of xp.
thanks in advanceMore information needed for someone to help
http://forums.adobe.com/thread/416679
Some specific information that is needed...
Brand/Model Computer (or Brand/Model Motherboard if self-built)
How much system memory you have installed, such as 2Gig or ???
Operating System version, such as Win7 64bit Pro... or whatevevr
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Your Firewall settings and brand of anti-virus are you running
Brand/Model graphics card, sush as ATI "xxxx" or nVidia "xxxx"
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Brand/Model sound card, or sound "chip" name on Motherboard
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Size(s) and configuration of your hard drive(s)... example below
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Windows Indexing is BAD http://forums.adobe.com/thread/676303
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