Adobe photoshop not responding or wanting to close

i had a lot of pictures in adobe photoshop album 2.0 and it started freezin g up, i had to restart my computer every time i scrolled down to a certain spot.i have deleted all of my pictures,i want to know what happened before i decide to put pictures back in adobe photoshop.i don't want to go through this again.it said adobe photoshop not responding and adobe photoshop is trying to close.does anyone know what the problem was,i had 765 pictures in adobe when this happened.

Hi,
I guess 765 pictures are not the problem because I usually have much more pictures in my catalog. I doubt if some video files are causing problem. If you have video files in your catalog and try upgrading your QuickTime version.

Similar Messages

Adobe is not responding. This occurs always and if I try to closed a PDF it will not closed for a long time.

I open a PDF and when I want to closed it, it does not close until I closed various times. This happens: Adobe is not responding. And then this statement " The Organizer database is damaged and will be reset the next time Acrobat is launched. Quit the application and close any currently opened web browsers." What can I do.

Hi willie ramos,
Please check the solution in the KB: http://helpx.adobe.com/acrobat/kb/error-organizer-database-damaged-reset-1.html
Regards,
Rave

Adobe Photoshop Elements 2.0 wants to run using IE. How can I change it to Firefox?

Adobe Photoshop Elements 2.0 wants to run using IE. How do I change it to Firefox?
== This happened ==
Not sure how often
== I installed Photoshop

Hello Donna, sorry you are having troubles. I wanted to check that you have Firefox set as your default browser on Windows? We have an article here which walks through how to do this:
https://support.mozilla.com/en-US/kb/How+to+make+Firefox+the+default+browser
If you do have Firefox set as the default, it might be a registry issue which would need to be configured.
Hope this helps.
Kind wishes
Jane

Same thing is happening to me. Adobe has not responded to anyone about this error. It appears that Abobe XI is not compatible with IE 11. I do not get this error when I use Chrome or Firefox. Only IE 11 does this. I have tried clearing cache and cookies.

Same thing is happening to me. Adobe has not responded to anyone about this error. It appears that Abobe XI is not compatible with IE 11. I do not get this error when I use Chrome or Firefox. Only IE 11 does this. I have tried clearing cache and cookies. I even uninstalled and re-installed IE 11. It is still doing it. I am surprized that a company like Adobe would just ignore our posts and leave us hanging this this.
Error message is FAILED TO GET DISPATCH FROM IBRWSR2. Then when you click on it the next error message says: PHTML IS NULL. You have to click this error message twice and then the PDF finally loads. Happened every time
Does anyone have a solution since Adobe will not respond?
As a last resort I will try uninstalling the Adobe Reader XI and install Adobe Reader 10 instead. It seems to work ok. But when I try to install version 10 the Adobe site tries to install XI. Any ideas?
JimP08758

It worked just fine for me.
Many site issues can be caused by corrupt cookies or cache.
* Clear the Cache and
* Remove Cookies '''''Warning ! ! '' This will log you out of sites you're logged in to.'''
Type '''about:preferences'''<Enter> in the address bar.
* '''Cookies;''' Select '''Privacy.''' Under '''History,''' select Firefox will '''Use Custom Settings.''' Press the button on the right side called '''Show Cookies.''' Use the search bar to look for the site. Note; There may be more than one entry. Remove '''All''' of them.
* '''Cache;''' Select '''Advanced > Network.''' Across from '''Cached Web Content,''' Press '''Clear Now.'''
If there is still a problem,
'''[https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode Start Firefox in Safe Mode]''' {web link}
While you are in safe mode;
Type '''about:preferences#advanced'''<Enter> in the address bar.
Under '''Advanced,''' Select '''General.'''
Look for and turn off '''Use Hardware Acceleration'''.
Poke around safe web sites. Are there any problems?
Then restart.

Adobe reader not responding after uninstall , reinstall, etc. recent problem

I try to open a pdf file and I get the "Adobe Reader Not Responding" result and can go no further.
Have uninstalled Adobe, reinstalled, run scans.
Windows Vista
This problem is recent - I would say in the last few months.

Try this:
http://labs.adobe.com/downloads/acrobatcleaner.html

I have a new version of Adobe Photoshop Elements 11 and want to get my serial number.

I have a new version of Adobe Photoshop Elements 11 and want to get the serial number. I have the redemption code. What do I do next?

http://helpx.adobe.com/x-productkb/policy-pricing/serial-number-retrieval-process-faq.html

Please help me easily move my photos off the adobe photoshop 3 edition that is gonna close to revel.

help me move my photos from adobe photoshop 3.0 edition that is gonna close soon. i just want it on revel so i can copy, print or put on a stick please please please

I am not sure what Photoshop 3 edition is. The thing changing is that the online sharing and storage found at Photoshop.com will be migrating to Revel and then closing. The jpg files will be automatically copied into Revel. If you want to archive your photoshop.com files, see the link below. You can download and install our media downloader and save your files to your computer. Revel is the new sharing and storage location for photos. You can share, view, upload, and download files in Revel.
FAQ: How do I archive my Photoshop.com files with the Adobe Media Downloader ?
http://forums.adobe.com/thread/1174289?tstart=0
See our forum for additional information
http://forums.adobe.com/community/ps.com_sharing_and_storage
Pattie

When I open a document in Adobe XI Pro Windows 8.1 I get a white screen and the document does not appear to open, Adobe is 'not responding'

I purchased a computer with Windows 8 and installed the 8.1 upgrade. I installed Adobe Acrobat XI Pro and have had error messages about specific fonts not being present but the document opens just fine. Other times (about half the time) the document will not open or opens as a blank screen, and eventually Adobe Not Responding appears, with the usual choices to close or look for a solution. If I look for a solution it tells me that no solution was found. I have not found any information online about this problem. I have used Adobe Pro in previous versions in a Windows 7 and Windows XP environment and not had any problems. Is there a simple solution to this? I have uninstalled and reinstalled Adobe, and still no luck.

Hi nausm,
Is this issue specific to the pdf files or do you face the issue with any pdf you try to open?
Which application was used to create these pdfs?
Have you updated Acrobat to v11.0.7 and checked?
Are you able to launch Acrobat standalone app without clicking on any pdfs?
You are getting error related to specific fonts because the document might have the fonts that are not available on your computer.
Regards,
Rave

I can not run any Adobe application (Not responding) with a network account

HEllo All,
My First question:
Which impact will I have if I copy the content of
/Users/Library/Preferences/
to:
HD/Library/Prefernecs/
Here is my problem related to my first question:
I installed Illustaror, photoshop, adobe Acrobat Pro, and adobe reader on my iMace runing 10.6.1.
I installed its with my local admin account and all run fine.
I also have a X OS Server with network account.
I joined my iMac on that server and when I log with a network account, all of my a
Adobe application are not responding (Illustartor, Photoshop, Adobe Pro and Adobe)
I red That I should copy /users/Library/Preferences/Adobe Illusratot CS4 Setting/ folder to the user home folder within the same path.
This is work.
But how can I make sure that all of ALL my Adobe application will work for all Users??
many than for your help
Message was edited by: pierrot10

Hello,
Someone has an idea to help?
The problem is for illustrator, adobe reader and adobe pro. For all of them, when I run it with a locl account, it works, but when I run its from the same workstation but with a network account:
- illustartor freez
- adobe reader craches and retsat and craches...
- Adobe Acrobat pro freez.
Only photoshop works.
Do you have an idea how can I make it working with a network account but only from the same workstation?
Many thank for your help
Pierrot

Once I turn off the browser and then try to use it later, I get a message saying its already running but not responding. tells me to close it which I cant do since its already closed. Forces me to restart my computer

Each time I start, use and close Firefox, when I try to use it the 2nd time, I get a message saying its already running but not responding. It Isn't. I have to restart my computer everytime I want to use Firefox.
== This happened ==
Every time Firefox opened
== I downloaded the new version ==
== User Agent ==
Mozilla/4.0 (compatible; MSIE 6.0; Windows NT 5.2; Win64; x64; SV1; GTB6.4; .NET CLR 2.0.50727; .NET CLR 3.0.4506.2152; .NET CLR 3.5.30729)

'''Kill Application'''
In Task Manager, does firefox.exe show in the '''Processes''' tab?
See: '''[http://kb.mozillazine.org/Kill_application Kill Application]'''
'''Causes and solutions for Firefox hanging at exit:'''
'''[[Firefox hangs]]'''
'''[http://kb.mozillazine.org/Firefox_hangs#Hang_at_exit Firefox hangs at exit (Mozillazine article)]'''
'''[[Firefox is already running but is not responding]]'''
'''Safe Mode'''
You may need to use '''[[Safe Mode]]''' (click on "Safe Mode" and read) to localize the problem. Firefox SafeMode is a diagnostic mode that disables extensions and some other features of Firefox. If you are using a theme, switch to the DEFAULT theme: Tools > Add-ons > Themes before starting Safe Mode. When entering Safe Mode, do not check any items on the entry window, just click "Continue in Safe Mode". Test to see if the problem you are experiencing is corrected.
See:
'''[[Troubleshooting extensions and themes]]'''
'''[[Troubleshooting plugins]]'''
'''[[Basic Troubleshooting]]'''
If the problem does not occur in Safe-mode then disable all of your extensions and then try to find which is causing it by enabling one at a time until the problem reappears. You have to close and restart Firefox after each change via File > Restart Firefox (on Mac: Firefox > Quit). You can use "Disable all add-ons" on the Safe mode start window.

Downloading Adobe Assistant Not Responding on Windows XP

Hello All,
I am trying to use Adobe Assistant to download Photoshop CS5 Extended trial on Windows XP but the program freezes everytime.
I have upgraded to Internet Explorer 8 and ugrades to Window XP Service Pack 3. I have uninstalled and reinstalled the
Adobe Download Assistant several times, and every time I attempt to download, the computer freezes. I have 2GB of RAM, and
a 250GB HD, Pentium 4 computer. I believe the computer is strong enough. What else should I do?

I end up restarting the computer after it freezes because it does not respond the to the task manager
to end the program. The Adobe Download Assistant asks the question about what type of user I am,
novice, intermediate, or advanced. After I select novice, a url appears at the top of the Adobe
Download Assistant window and then program freezes and does not respond to the
task manager to end program.
===============================================
Felicia Owens
[email protected]

Why is my adobe reader not responding then disappears

I have been having problems with the adobe reader XI. It will go to the download screen and then open the document. But when I try to print it it tells me not responding and then closes. really getting exasparted. This has been going on for two weeks. I have called my companies and they were looking into it but no luck. So I did what the site said and uninstalled it. then I reinstalled it as directed. Still won't work.

Try disabling Protected Mode in Adobe Reader [Edit | Preferences | Security (Enhanced)].

Adobe Flashplayer not responding even after the download says the installation is complete

I have tried to go on several websites and view content - Youtube, Slacker, and some websites that I need for educational purposes. When I try to view contact or upload a song, I get a message stating that I need the latest version of the Adobe Flash Player to do so. I have been through this process several times today, but each time that I download the Adobe Flash Player, it tells me that the installation is complete; however, I am still unable to view content or listen to the songs. I have restarted my computer several times and that hasn't worked. I can see that the Flashplay is listed on my add or remove programs in the control panel, but it is not responding when I enter into these websites. I have called technical support a couple of times today with no resolution to my problem. PLEASE HELP!!!! What can I do? Thanks

Hi td, So glad that worked for you. That is always the first thing to look for as the SWO must be there and be the correct version, it is an absolute! Without that, FP will not work and you can take that to the bank:-) A lot of users get in trouble by trying every suggestion and dig a deeper hole and then it takes a lot of time and effort to recover.
The process of a successful uninstall of the old FP and the install of the latest version, if followed is really easy. Most problems occur because some steps aren't followed.
Adobe has the next FP update in Beta now, when it will come out I don't know, but post back if you like if you have any questions at that time. Preventive action is always easier than the cure, believe me. But with yours it appears you did a
good job of installing the FP update.
Thanks for marking this thread answered, it helps those looking for similar issues.
Regards,
eidnolb

Canon 5D Mark III -- Lightroom 4.1 - Edit in Adobe Photoshop not working

Hello, I appoligize if this has already been answered, I couldn't find a solution. I have the new Canon 5D Mark III, and I updated to Lightroom 4.1 so I can import the 5D3 RAW image into LR. But when I go to "Edit in Adobe Photoshop CS5" or "Merge to HDR Pro in PhotoShop", PS starts, but it doesn't load any files. I was assuming this is because the PS Camera Raw is out of date. So I downloaded the cameraraw6-7_r1_win_030612, but when try to install it, I get "Some updates failed to install. Update is not applicable".
What am I missing here?

Hi Tim,
Please refer to the link below which says:
Set the camera to Print/PTP. Images don't import when the camera is set to PC Connect.
Source:http://helpx.adobe.com/lightroom/kb/photos-dont-import-canon-5d.html
Thanks
Mandhir

Adobe Reader Not responding on Mac

I recently downloaded the Adobe Reader and the Adobe Digital Editions thing for school....everytime I try to use them they freeze up and do not respond...any suggestions for getting them to work?

Click the little apple on the top left of your screen and choose "about this Mac". It will tell you the version of OS X you are using and whether you have a PowerPC or an Intel.

Adobe photoshop not responding or wanting to close

Similar Messages

Maybe you are looking for