Adobe photoshop /premiere elements 12 serial number retrieval

What can I do when redemption code entered to retrieve serial number comes back as invalid?

contact adobe support, http://www.adobe.com/support/chat/ivrchat.html

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How do i download my adobe photoshop & premiere elements 7 onto laptop that doesnt have disc drive?

so basically years ago my family bought me the duo pack of adobe photoshop & premiere elements 7 for christmas.
i downloaded it onto the family computer back in the day.
i finally got my own laptop.
but of course it doesnt have a disc drive.
i still have everything adobe, including the discs and serial numbers.
how can i download my favourite thing in the whole entire world onto my laptop?????

you could use a computer with a disk drive to copy the installation files to a usb stick and transfer the usb stick to your new computer.
or if you follow all 7 steps you can directly download a trial here: http://prodesigntools.com/direct-download-links-for-lightroom-3-and-photoshop-elements-8.h tml/comment-page-1#comment-2174
and activate with your serial number.
if you have a problem starting the download, you didn't follow all 7 steps, or your browser does not accept cookies.
the most common problem is caused by failing to meticulously follow steps 1,2 and/or 3 (which adds a cookie to your system enabling you to download the correct version from adobe.com).
failure to obtain that cookie results in an error page being displayed after clicking a link on prodesigntools.com or initiates the download of an incorrect (eg, current) version.

Want to install my Adobe photoshop/premiere elements 11 on new iMac.

New iMac does not have cd drive, but I want to download my Adobe Photoshop/Premiere Elements 11 on the new iMac. I have the serial number, How do I download?

Download from
Download Photoshop Elements products | 13, 12, 11, 10
Download Premiere Elements products | 13, 12, 11, 10
Install then enter your serial number when prompted.

Where can I download a trial version of Adobe Photoshop Premiere Elements 10?

Where can I download the trial version of Adobe Photoshop Premiere Elements 10?

You can download the trial version of the software using the link below.
Be sure to follow the steps outlined in the Note: Very Important Instructions section on the download pages at this site.
Photoshop/Premiere Elements 10: http://prodesigntools.com/photoshop-elements-10-direct-download-links-pse-premiere-pre.htm l

Redemption code for Adobe photoshop/premiere elements 11 does not work

redemption code for Adobe photoshop/premiere elements 11 does not work

I am having the same issue except that my premiere elements code worked great, but the photoshop elements key failed. Ugh.

Adobe Premiere Elements - serial number provided by Adobe won't work

Trying to install Premiere Elements ....
Entering serial number provided by email after online purchase (from Adobe) on a Windows 8.1 OS gives "Adobe genuine software verification failure": "The product you are trying to install...appears to be counterfeit"
Tried installing a trial version and then entering serial no. into purchase option - didn't work.
Any help would be much appreciated. I have spent a total of 5 hours (over 2 days) on the customer care chat line to no avail....

PICNetBC
This is not Adobe. Rather user to user. From your description of the issue, it would appear that Adobe is the only one who can resolve your issue.
Please confirm what version of Premiere Elements is involved and on what computer operating system is involved.
If you purchased Premiere Elements 13 from Adobe within 30 days of purchase, Adobe should be able to resolve this problem
a. Chat Orders - for return/refund
https://helpx.adobe.com/sea/contact.html?step=PRE_membership-account-payment_payments-invo ices-orders_stillNeedHelp
Premiere Elements
Membership, Account, Payment
Payments, Invoices, Orders
Chat Panel
If the above link does not hold its set, the you will need to navigate to the Chat Panel using the above titles as guides.
b. Chat - ID, Sign In, Account Help
Contact Customer Care
Premiere Elements
Adobe ID, Signing In
Adobe ID, Sign In, Account Help
Chat Panel
If the above link does not hold its set, then you will need to navigate to the Chat Panel using the above titles as guides.
Just so that I am better understanding your post in the Adobe Premiere Elements Forum today, how was your issue left with
the Adobe Chat people that you reached and spend so much time with on this matter?
ATR

Adobe photoshop Premiere Elements 13 - Need Installation Help

I just purchased Adobe Photoshop Elements 13 & Adobe Premiere Elements 13 for Windows. I have a Windows 8.1 operating system. The file downloaded, it shows it as a 7Z file, which I can't open. Can anyone offer suggestions on how to open this file or how to correctly download the software?

steve AAaaa
From where are you downloading your Adobe Photoshop Elements Premiere Elements purchased software - Adobe direct?
For Adobe direct...
At this time, what do you have on your desktop - two files appropriate for your computer operating system, those being, .exe (which will be the Adobe Application Manager) and the 7z which is the program itself. That is all you should need? Based on my experiences, it is the .exe that does the unpacking of the 7z.
If you are having problems with the Adobe direct route, then download and install the tryout from the following web site and insert your purchased serial number in those installation files at installation.
Adobe Photoshop Elements 13 Direct Download Links, Premiere too | ProDesignTools
Run and carryout the web site's "Note: Very Important Instructions" in order to avoid an Access Denied message.
For Windows, there will be File 1 first (exe) and next File 2 (7z).
Please let me know if you are OK with the instructions.
Thanks.
ATR

Adobe Photoshop/Premiere Elements 10

When I first purchased my laptop (Pavilion m6-1084ca), it came with both photoshop and premiere elements 10 pre installed. But after I had to wipe it, they wern't reinstalled on the harddrive. I don't want to pay for them again when they were supposed to be included with my computer.

@jackiekan ,
Hello and thank you for posting on the HP support forums. When you reinstalled did you do a system recovery to the original factory configuration, or did you install from other disks?
The factory image should have contained the original image that your system was packaged with.
If not you will have to contact HP phone support for assistance.
Please call our technical support at 800-474-6836. If you live outside the US/Canada Region, please click the link below to get the support number for your region.
http://www8.hp.com/us/en/contact-hp/ww-phone-assist.html
Thank you again for posting and have a great day.
Please click the "Thumbs Up" on the bottom right of this post to say thank you if you appreciate the support I provide!
Also be sure to mark my post as “Accept as Solution" if you feel my post solved your issue, it will help others who face the same challenge find the same solution.
D5GR
I work on behalf of HP

Adobe photoshop/premiere elements 10 and windows 8

Is adobe photoshop elements 10 and adobe premiere elements 10 compatible with windows 8?

yes, most old software versions can be installed on win os though you may need to use compatibility mode.

Will This is a NEW Adobe Photoshop & Premiere Elements 10 work with Maverick?

Will a NEW Adobe Photoshop Elements Premiere Elements 10 for Mac (in OEM packaging) Full Version work with "Maverick"?

I can't say about PRE, but PSE should be fine, except of course that photoshop.com is gone and you won't have access to any of the graphics content with a banner on the corner, since that's also no longer available for download.
For PRE, you should ask in their forum:
http://forums.adobe.com/community/premiere_elements

I bought the adobe photoshop/premiere elements 10. I installed from disc 1 for the 32 bit windows.

What do I do with the other 4 discs??

For Windows 32 bit you only need disks 1 and 4. Simply insert disk 4 into your DVD drive to complete the content installation and follow the on-screen instructions.

Help me to remember my key pass to Photoshop Premiere Elements 3.0 for PC (Windows XP) ?

I use again Adobe Photoshop Premiere Elements 3.0 for PC (Windows XP) and I need to remember my key pass (I have serial number and Adobe Photoshop Elements 5.0).

Try running Belarc Advisor
http://www.belarc.com/free_download.html

Adobe Elements 11 Premiere , have serial number but lost disk

How do I install this from website? I lost the disk, but i do have the serial number....any help would be appreciated. Thanks!- Marc

You can download the trial version and use your serial number to activate it to full use. If you are unable to find it on the Adobe site, look for it at the site linked below.
Be sure to follow the steps outlined in the Note: Very Important Instructions section on the download pages at this site or else the download will not work properly.
Photoshop/Premiere Elements 11:
http://prodesigntools.com/photoshop-elements-11-direct-download-links-pse-premiere-pre.htm l

I lost all my Adobe programs Master Collection 4 & 5 plus Photoshop/Premiere Elements

I have lost all my registered Adobe programs including Photoshop/Premiere Elements and The Master Collection 4 bundle plus and upgrade of Master Collection 5. Can some one explain to me how I can get a copy of all of them?, I try Adobe but I can’t get a telephone number to contact costume service.
A will enormously appreciate any information to the regard.

ProDesign keeps back downloads of CS4 and CS5 as well as Photoshop/Premier Elements.
http://prodesigntools.com/tag/ddl
You must follow the instructions carefully in order for the downloads to work.
When you do download and install you will need the serial numbers for your software.
Hopefully you registered your purchases with Adobe, because your serial numbers are stored under your account.
If you have not, then you have to find them in the packages you bought your Adobe software in.

I am trying to download Photoshop CS6 onto my Mac from the Adobe website, but I do not have a serial number. I made an Adobe ID, but the serial number is not under "My Products" nor have I received an email including a serial number. I do not know how els

I am trying to download Photoshop CS6 onto my Mac from the Adobe website, but I do not have a serial number. I made an Adobe ID, but the serial number is not under "My Products" nor have I received an email including a serial number. I do not know how else to find the serial number. Please help!

You need to contact Adobe Support either by chat or via phone when you have serial number and activation issues.
Here is a link to a page with options to help make contact:
http://www.adobe.com/support/download-install/supportinfo/

Adobe photoshop /premiere elements 12 serial number retrieval

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