Adobe Photoshop: says trial expired but I only just downloaded it.

I just downloaded the trail for adobe photoshop. I have never used it before, but it is saying the trial has run out. Is there any solution to this?
Thanks.

Had you downloaded it earlier at some point?
Unfortunately, only Adobe customer service can assist you with your issue. These are user forums; you are not addressing Adobe here.
Click on the link below, and after that click on "Still need Help? Contact us."
Then on the next page, click Chat.
There is also a phone option. 1 (800) 833-6687
There's also a dedicated user forum at:
http://helpx.adobe.com/contact.html?step=PHXS_downloading-installing-setting-up_licensing- activation

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