Adobe Photoshop Serial Number Problem

One of my friend has lost his Adobe Photoshop serial number. What to do? There is any way to recover it.

It should be on the media the bought.

Similar Messages

  • Help - Photoshop serial number problems after Premiere demo- AIR ??

    Hi- Ive been a licensed owner of Photoshop since 1997. In 2003, because I was a teacher on the east coast for an accredited school on the west coast that had students in my area, I bought CS1 for my (2) new identical XP computers. In 2007, I bought (2) new indentical Windows Vista computers and installed CS1 on one of them and used it until the C drive (Seagate series 7200.1) crashed in May of 2010. I then re-installed CS1 onto that Vista machine and used it with no problems until January of 2011 when I installed a demo of Adobe Premiere video editing software. Shortly after installing the Premiere demo software, I got a pop up that said to "Re-activate Photoshop".
    To this day, I have not been able to use Photoshop. The install and activation went as expected, GoLive works fine, but whenever I try to start Photoshop, I get a popup error that says "Could not complete your request because of missing or invalid personalization information." I tried uninstall-reinstall but Photoshop wont open and I still get that error. I also noticed that the serial number area of the Photoshop splashscreen is scrambled, meaning instead of having the serial number and the name of my computer that is suppose to be there, it has a sting of strange characters like this: Home.>:::Computer"""@%#>]
    I tried numerous call to Adobe, they said try this and that, I did all those things and yet my Photoshop still does not work and the serial number is scrambled. The Adobe support people also tell me "CS1 is not approved for Vista so we don't support install problems". CS1 installs fine- always has, but now there's something wrong with my serial number-to which they basically replied: Upgrade to CS5, OR post on the forum. I don't want CS5, I just want my Photoshop software back according to the license agreement. So I am here asking if anyone has any suggestions or insights.
    One thing I noticed during one of the re-insatll attempts is that even though I unisntalled the Premier demo, there was something left behind in my Vista programs list. It is called "AIR". I have tried to uninsatll it numerous times, but it wont uninstall.
    Any suggestions or insights?
    Thank you,
    Steve

    Mmh, sounds like Adobe AIR has meddled with your local port/ socket configuration. That would also explain the jibberish in your serial input field - it cannot properly connect to the activation service and only spits out the URI path. Have you tried booting in safe mode sans network support? This may allow to get rid of Adobe AIR... Otehr than that the opposite may work - download the manual AIR installer, run it, let AIR run it's update and then try to uninstall it from there.
    Mylenium

  • Adobe photoshop serial number neederd

    I have bought Adobe elements 10 photoshop and for me to set up my software I need a serial number from you to do this could you let me how I can do this thank you

    Hi Iceman 25,
    Locating or obtaining a serial number varies depending on your mode of purchase.
    Please refer to the below mentioned link which describes the process of locating / obtaining a serial number :
    Find a Serial Number
    Hope this helps.
    Thanks

  • I had to purchase a new computer. My Photoshop serial number does work on my new computer.

    I ha t to purchase a new computer with Windows 8.0. Now my PHOTOSHOP serial number does work on the new computer how do I fix this problem?

    Hello James,
    I am sorry, but CS3 is not compatible with Windows 8.
    Creative Suite 3 has been released Early 2007 and Windows 8 has been released Mid 2012.
    When Windows 8 came out, we had just released our Creative Suite 6.
    CS3 under Windows 8 may be installed, activated and used, that may happened for some customers, but we know due to the difference of the files system of these 2 products that it is unstable.
    You could downgrade your operating system to Windows Vista or Windows 7 to have the CS3 working.
    There is also an option to purchase a first-year discounted version of the new Adobe Creative Cloud membership due to your ownership of the CS3.
    If you wish to have more information, please go to https://creative.adobe.com/plans
    Thank you.
    Arnaud.

  • Pls help me with  Mac and had a trial  serial number problems

    Hi,
    I downloaded first the trial version of Photoshop, after 30 days finished but the icon still remained.
    Now, when purchased a creative suite 4 Designe premium, installed, all programs are fine, just the photoshop not working, asking for serial number but when I type the right numbers, doesn`t accept.
    What can I do? any idea?
    to uninstall the photoshop and install again?
    but if I have the other programs working and installed?

    Hi,thank you, that is fine, just not so quick but I resolved the problem alone.Thanks anyway you helped me.Eva
    Date: Sat, 1 Aug 2009 11:53:58 -0600
    From: [email protected]
    To: [email protected]
    Subject: Pls help me with  Mac and had a trial  serial number problems
    Hello, Eva. For CS4 problems, you need to ask in the Photoshop forum (this is the Photoshop Elements forum). It's here:
    http://forums.adobe.com/community/photoshop/photoshop_macintosh
    Good luck!
    >

  • Aperture 2 install - serial number problem

    Disclaimer: I'm pretty good on a pc. Absolutely terrible on Mac, never had so many problems with tech :/
    So...I have my serial number from the back of the Aperture 2 "Installing your software" booklet. Checked that I'm entering "I's" not "1's." Got dashed between the sequences. Capslock on etc. Searched forum, quite a few posts on serial number problems. None matched.
    Enter serial number. Second window pops up stating I've entered an upgrade serial number (I only have the expired trial version of Aperture installed), and requesting my "serial number."
    I'm lost now. Checked my original docs, there's nothing on Aperture trial version. Fired up the trial and I see what looks like a license key (to Apple, not me) on the launch screen. That's not accepted by Aperture 2.
    Any thoughts on this appreciated.

    M_Austin wrote:
    Thanks, think you solved this Wish the label said something like that, the box only says Aperture 2, not upgrade license. So I'm guessing I have to pay $199, and keep this $99 package to upgrade it? I hope not. I'll ask at the store.
    There is a tiny label on the bottom edge of the box. Mine says "Aperture 2.0 Retail". The tiny label on my box for Final Cut Express 4 says "Final Cut Express 4.0 UPG". Does yours not say "UPG" on that little label? If not, you should be able to return it for the full version (plus pay the difference, of course). If it does say "UPG" you might be out of luck as most open software can't be returned.

  • Good afternoon.  Product Adobe Muse serial number requests. What to do?  I paid for a month, but I work in the trial version.  If you can not make out, it will no longer use the services.

    Good afternoon. Product Adobe Muse serial number requests. What to do? I paid for a month, but I work in the trial version. If you can not make out, it will no longer use the services.

    There are many threads on same topic, please follow the suggestion mentioned here :
    https://forums.adobe.com/message/6486790#6486790
    Thanks,
    Sanjit

  • Serial number problems for cs5

    I'm having problems installing CS5 on my macbook air.

    Can you explain more specifically what your problem installing CS5 is?  What are the serial number problems?

  • How can I get my photoshop serial number directly from Adobe ?

    I have been paying to use Photoshop CC for more than a year now but can't find the serial number... I have tried logging in to "my adobe" but can't find the serial number... is there another way of getting my serial number ?

    There are no serial numbers for CC products. Refer to this:
    Sign in, activation, or connection errors | CS5.5 and later, Acrobat DC
    Mylenium

  • Why has Adobe not sent me my photoshop serial number?

    I have purchased Adobe Creative Suite 5.5 Design Standard from Fnac in Lyon, France with the student reduction. I was told I needed to register online, send in a photocopy of my student card or other paperwork prooving my student status to receive my serial number and be able to install photoshop onto my MacBook Pro. I never heard back from them! I'm sure I did everything correctly and yet here I am stuck with unusable Installation CDs and much less money in my pockets. This forum is also the only way I found to (hopefully) contact someone in the know. Please please help me! I'm desperate!
    Thank you

    Hi,
    How many days has it been since you uploaded the douments for verification?
    The below link gives details on the timelines for receiving a serial number for an Education Version:
    Education FAQ
    Request you to please refer to the same.
    Thanks

  • Serial Number problem Adobe Acrobat Pro XI - Illustrator CS6

    Bonjour
    J'ai reçu hier les programmes  Adobe Acrobat Pro XI et Illustrator CS6 par mon Université. J'ai reçu aussi les deux licences qui vont avec. Maintenant quand j'essaie de introduire les deux licences un message "we are unable to validate this serial number……." s'affiche. Je devrais contacter le service client, mais il y a pas de numéro de telephone et la chat marche jamais…..
    Est ce que quelqu'un a déjà une solution ?
    Les deux programemes vont être installe sur un Macbook Pro 2.4 GHz Intel Core i5 avec une version du OsX 10.8.5.
    Merci
    Michele

    Bonjour,
    Tout est là : Contacter l’assistance clientèle
    Je cite :
    Appelez le :
    France: 01 71 23 01 96
    Belgique: 027119960
    Suisse: 044 800 9581
    Du lundi au vendredi, 9am - 5pm CET

  • Adobe Creative Suite CS3 Student Edition... Serial number problems!

    Hey I was wondering if anyone could help me!
    I purcahsed the Creative Suite CS3 Design Standard, Student Edition, about 8 months ago, and sent off a copy of proof of being in full time education to retrieve my serial number. I haven't recieved one as of yet, and I am a bit lost as to what to do next! As I'm sitting here with software that I cant even use! :(
    Would anyone know who to contact about this?
    Any help would be REALLY appreciated (as all my design coursework is slowly pilling up haha!)
    Thanks,
    Karen.

    Adobe customer service.

  • Adobe Creative Suite 5 serial number problems.

    I had to wipe my computer recently and am trying to reinstall my CS5 however when I put in the serial number I wrote down from last time it didn't accept it. Upon going to the website to obtain a new serial number it wouldn't recognize my product code since www.adobe.com/go/edu-validate doesn't seem to exist. Help please!

    You normally only get one serial number for the life of a product.  Try contacting Adobe support thru chat and see if they can help.
    Serial number and activation chat support (non-CC)
    http://helpx.adobe.com/x-productkb/global/service1.html ( http://adobe.ly/1aYjbSC )

  • Photoshop Elements v. 4 serial number problem

    I purchased the download version of P.E. v 4 and installed it including entering the serial number. Long story short - I had "issues" so Adobe agreed to send me the CD version via the mail. I faxed the "Software Destruction" agreement and trashed the download version. I have now installed (several times) the CD version but it never asks me for the serial number. After the install, when I launch P.E. I see the old serial number. What's up? I can't find any help from Adobe on-line and they are closed until Monday. Any ideas on how I get that old serial number out and the new one in? Thanks for your help in advance....Karen

    I purchased the download version of P.E. v 4 and
    installed it including entering the serial number.
    Long story short - I had "issues" so Adobe agreed to
    send me the CD version via the mail. I faxed the
    "Software Destruction" agreement and trashed the
    download version. I have now installed (several
    times) the CD version but it never asks me for the
    serial number. After the install, when I launch P.E.
    I see the old serial number. What's up? I can't find
    any help from Adobe on-line and they are closed until
    Monday. Any ideas on how I get that old serial number
    out and the new one in? Thanks for your help in
    advance....Karen
    Just letting you know that you've posted in
    iPod nano (Second Generation) discussion...

  • Recurring serial number Problems

    I am having continuing problems with serial numbers. It started back with update 1.3. After a successful install of Lightroom 1.0 and then 1.1 update, things were fine. When I attempted to install update 1.3, my password was no longer accepted. Everything worked except I was in the 30 day demo mode.
    I worked with Adobe support on the phone for several hours and we removed/installed everything several times. I was alwasy able to install off of the CD but updates would not recognize the serial number. We removed all directories and registry entries but nothing helped. Their final solution was to remove ALL Adobe products and try again. I wasn't prepared to do that at the time so I told them I would call back. The next day, after doing nothing, Lightroom had accepted the number and was functioning as it should, with no question about the serial number.
    Now, a couple of months later, I upgrade my motherboard and reload Windows. Now I can't get even the CD install of Lightroom to accept the serial number. Somewhere there has to be a config file or registry entry that I causing this. I have deleted all that I can find but it hasn't helped.
    Anyone have any suggestions?
    Thanks,
    John Ritter

    You have to contact Adobe support , they will check and will let you know the serial number is legitimate or not..
    Also get the serial number checked weather it  is for Photoshop CS5 extended or for some other product.

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