Adobe photoshop tools not working on a Surface tablet randomly?

I just installed CC Adobe photoshop on my Surface Pro 3 tablet and it has been nothing but frustration.   For reasons I cannot discern, the tools do not work on my image at random times.  I'll have smudges on one of the layers, and I choose the eraser tool and it won't erase anything in any layer.  I can't draw anything with a brush or pencil either.  In fact the tools stop working altogether. Yes the layer is active and visible, no it's not locked.  Very frustrating, and I'm at wits end. The only thing I've been able to do is save my work in stages, and go back to the previous stage if this happens. Is there a glitch on the Surface pro 3 with photoshop that causes it to not respond?

I was having the same trouble, so i went to Adobe Help's Preferences > General Settings and switched to Display Local Help content only = Yes. As it says there, it disables the online links, but if you have an updated version of Help downloaded, it's easier and quicker anyway than the online system, and likely all you were needing anyway. You can always turn it back on later.
Brad

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       Photo Collage Toolkit
       Kuler
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