Adobe PostScript 3 problem with 'search' & 'find'?

We have a new Ricoh copier with Adobe PostScript 3 installed. When we scan a document as a .pdf and send it to an email address, the receiver gets it, opens it ok, but then can't 'search' or find' or copy anywhere on the document.  What is the problem?  Is it the Adobe PostScript 3 software? 
Please help, as we need to get these documents to 'search', 'find,' and  copy.
carol forbes, j.d.

Yes, we know now that the .pdf is a picture image, but how do we correct it?  We've been told it needs OCR (optical Character Recognition), but isn't that included in the software of Adobe PostScript 3?  Please advise.
Thanks, Carol
Duval County Law Library
501 West Adams Street, Rm 2291
Jacksonville, FL 32202
Ph:  (904) 255-1150
Fax: (904) 255-1164

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