Adobe Premeire Pro Installation Failed - Application Manager Corrupted. Please help!

Question

Hello all,
I just recently purchased a subscription license for Adobe Premeire Pro CS6, and tried to download it following the instructions in the confirmation e-mail.   After installing the application manager and downloading, extracting, and installing the program, I received the error message seen in the image below, "Installation Failed - Adobe Application Manager is corrupted and must be reinstalled".  
So of course I googled it, and found that this was a pretty common problem, and found one site that recommended re-installing the AAM with the following link:
http://helpx.adobe.com/creative-cloud/kb/download-error-403-launching-aam.html
So I did that too.  In addition to restarting my computer, and also tried to download the program directly bypassing the AAM following the instructions on this page:
http://prodesigntools.com/adobe-cs6-direct-download-links.html
All of which was unsuccesful.   I've got a video for my Mom's 60th birthday that I HAVE to complete this weekend, and Adobe's support is closed on the weekends.  I didn't think installing something from a company like Adobe would be this difficult.  Makes me wish I had a Mac.    Can anyone PLEASE help me get Premeire (and Encore) downloaded and installed? 
Any help would be hugely appreciated.   Thanks,
Erik
(Some basic tech info:  Windows 7 Home Premium x64, Mozilla Firefox, and a beast of a gaming rig that should be able to handle a simple Adobe installation)

Answer 1

Hi Jeff,
I am experiencing the same exact problem and am unable to resolve it.  I've called Tier 1 support (Indian Call Center), and went through all the steps that I have already done myself (as outlined above) with no luck.  I'm still getting the corruption error. 
I am using Parallels Workstation Extreme and it is being installed on a Virtual Machine.  The "Extreme" part of Parallels Workstation allows me to assign a discrete graphics card to the VM.  This is uing Intel's vt-d technology for Directed IO.  You mentioned above that you had fired up an instance of Windows 7 64-bit and it worked just fine.  But for some reason, I am unable to duplicate the same success.  The case is now being escalated to "higher" support.  Here is my setup:
- Parallels Workstation Extreme VM - Windows 7 64-bit
- Subscription to Creative Cloud
- Clean Install does not work
- Not a part of any domain, just workgroup
- Home PC, so it connects directly to a router and then to Cox (ISP)
- Has direct assignment of a Network card, meaning the network card is not a bridged connection (the VM gets it's own NIC)
- User account is already Administrator, but tried to "Run as administratot" with no luck.
- After install on the clean Windows didn't work, tried using the Adobe Cleanup Tool - doesn't work either
- Disabled all start up programs from msconfig - doesn't work
- Verified that the (.exe) does work, but coping the same (.exe) to another computer and it works.
I would really appreciate any advice that you may have!
Thanks Jeff!
Here is what I am seeing from the log:
02/24/13 20:50:36:197 | [INFO] |  | UPDATER | CORE |  |  |  | 3296 | >>> Adobe Updater Log Begin >>>
02/24/13 20:50:36:197 | [INFO] |  | UPDATER | CORE |  |  |  | 3296 | UpdaterCoreImpl::InitLogFile : Application Version 7.0.0.42
02/24/13 20:50:36:197 | [INFO] |  | UPDATER | CORE |  |  |  | 3296 | UpdaterCoreImpl::InitLogFile : cmdline option --> -logFile = C:\Users\Administrator\AppData\Local\Adobe\AAMUpdater\1.0\aamu.log
02/24/13 20:50:36:197 | [INFO] |  | UPDATER | CORE |  |  |  | 3296 | UpdaterCoreImpl::InitLogFile : cmdline option --> -logLevel = 2
02/24/13 20:50:36:197 | [INFO] |  | UPDATER | CORE |  |  |  | 3296 | Stepped into << UCInitialize >> call
02/24/13 20:50:36:214 | [INFO] |  | UPDATER | CORE |  |  |  | 3296 | UpdateTracker::CheckSignature(): Missing CSUTracker.xml. Checking if it is updater's first run..
02/24/13 20:50:36:260 | [INFO] |  | UPDATER | CORE |  |  |  | 3296 | UCInitialize : AAM is launched via CCM.
02/24/13 20:50:36:261 | [INFO] |  | UPDATER | CORE |  |  |  | 3296 | Stepped into << UCSetUpdateEnginePath >> call
02/24/13 20:50:36:303 | [INFO] |  | UPDATER | CORE |  |  |  | 3296 | UCSetUpdateEnginePath : WARNING - Update engine executable signature is not valid = C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\core\..\CCM\..\UWA\Adobe Application Manager (Updater).exe
02/24/13 20:50:36:303 | [INFO] |  | UPDATER | CORE |  |  |  | 3296 | Returning from << UCSetUpdateEnginePath >> call error = 26 retVal = 0
02/24/13 20:50:36:303 | [INFO] |  | UPDATER | CORE |  |  |  | 3296 | UCInitialize: Failed to set update engine path
02/24/13 20:50:36:303 | [INFO] |  | UPDATER | CORE |  |  |  | 3296 | Returning from << UCInitialize >> call error = 26 retVal = 1
02/24/13 20:51:34:421 | [INFO] |  | UPDATER | CORE |  |  |  | 1392 | >>> Adobe Updater Log Begin >>>
02/24/13 20:51:34:422 | [INFO] |  | UPDATER | CORE |  |  |  | 1392 | UpdaterCoreImpl::InitLogFile : Application Version 7.0.0.42
02/24/13 20:51:34:422 | [INFO] |  | UPDATER | CORE |  |  |  | 1392 | UpdaterCoreImpl::InitLogFile : cmdline option --> -logFile = C:\Users\Administrator\AppData\Local\Adobe\AAMUpdater\1.0\aamu.log
02/24/13 20:51:34:422 | [INFO] |  | UPDATER | CORE |  |  |  | 1392 | UpdaterCoreImpl::InitLogFile : cmdline option --> -logLevel = 2
02/24/13 20:51:34:422 | [INFO] |  | UPDATER | CORE |  |  |  | 1392 | Stepped into << UCInitialize >> call
02/24/13 20:51:34:445 | [INFO] |  | UPDATER | CORE |  |  |  | 1392 | UCInitialize : AAM is launched via CCM.
02/24/13 20:51:34:446 | [INFO] |  | UPDATER | CORE |  |  |  | 1392 | Stepped into << UCSetUpdateEnginePath >> call
02/24/13 20:51:34:496 | [INFO] |  | UPDATER | CORE |  |  |  | 1392 | UCSetUpdateEnginePath : WARNING - Update engine executable signature is not valid = C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\core\..\CCM\..\UWA\Adobe Application Manager (Updater).exe
02/24/13 20:51:34:496 | [INFO] |  | UPDATER | CORE |  |  |  | 1392 | Returning from << UCSetUpdateEnginePath >> call error = 26 retVal = 0
02/24/13 20:51:34:496 | [INFO] |  | UPDATER | CORE |  |  |  | 1392 | UCInitialize: Failed to set update engine path
02/24/13 20:51:34:496 | [INFO] |  | UPDATER | CORE |  |  |  | 1392 | Returning from << UCInitialize >> call error = 26 retVal = 1