Adobe premier cc stopped importing avi files with PCM audio codec, unsupported audio format

We were working just fine using Adobe premier pro cc, we captured videos in avi format video codec MJPEC audio codec PCM. Suddenly, I think after updating using cc, premier stopped importing any file giving the following Error message: The file contains an unsupported Audio format. We have captured more than 4000 hr from our library, and we are still capturing, our work is completlty freezed, we can not export to any format since we can not import in the first place. Our rivals in the market are taking our client and they are using old premier cs6 cracked version, this is ridiculous!! I installed adobe cs6 trial and it is working fine, this is very frustrating.
I tried to insert an image of what gspot is giving me but for a certain reason it is not uploaded. Please help.

What MJPEG codec do you have installed?
MJPEG http://forums.adobe.com/thread/730396
- problems with Samsung codec http://forums.adobe.com/thread/699493
- and Fuji http://forums.adobe.com/thread/1015922

Similar Messages

Cannot import .avi files with 5.1 audio created in Premiere 2.0

Using Encore 2.0 when I attempt to import an .avi file I exported from Prem1ere 2.0 which was exported with 5.1 audio, I get an error message - "More that two audio channels for this type of encoding is not supported". Does Encore 2.0 not support 5.1 audio?

The SurCode plugin for Premiere really does represent amazing value for money. Dolby Digital 5.1 is a mandatory format for DVD-Video as well, meaning all players are required to be capable of decoding it. You will also be able to preview the encoded stream in Encore.
When using DTS, support is optional, which means that a DTS stream cannot be stream 1 in any title.
Also, support for DTS in Encore is in "passthrough" mode, IE "as is" and will not be audible in preview. Discs will burn true though.

Imported AVI file losing *some* of it's audio

I have number of .avi files of gameplay recordings made using software called Bandicam. I can play them in Media Player etc. and they sound fine.
However, when I import them to Premier, I can only hear one of the audio tracks that was recorded - the track that records the gameplay audio, without my commentary. When I recorded, the Bandicam software crashed and I had to run the files through something called "Bandifix" which completes the recording and makes it watchable and audible inside a player. However, I can only hear one track on the file inside Premier, but when I check properties for that file, it DOES say that there are 2 audio tracks, just that one of them is 0KB in size.
Any ideas?

0KB means there is no audio.
You will have to do it again.
Save file like shown in link.
bandicam

Adobe Premiere Elements 4-import avi-files

I have started a new Adobe PrE 4-project and am about to import four 3GB-avifiles (each file contains 35 minutes film). But the Adobeporgram imports only 15 minutes (exactly 15 minutes) from each avifile. This is the first time I meet this problem. What can be the matter?

Hm-m, maybe they "heard" that you were tracking down solutions on how to Import and edit them, and they "came around."
Whatever happened, it sounds like you are up and editing.
If you experience any issues, please post the full details of those files.
One thing that can cause somewhat similar issues, is if one begins editing, while the Conforming and Indexing (MPEG files mainly), is still going on. Upon Import, let the Conforming complete 100%, before you do anything else. This ARTICLE goes into more detail.
Good luck,
Hunt

Importing .avi files and PE7 turns them into audio files...

Why does it do this and what do I need to do in order to have PE7 treat them as regular video files for editting?
(I'm using Downloader to pull videos from youtube and import them into PE7 to produce a disk.)

First, do not worry, PrE7 has not harmed your files. It is just that it can only get to the Audio portion of those files, so that is all that it can display. They are still intact.
Now, with many file formats, and AVI in particular, much can be inside that file. This ARTICLE will give you some background.
With just the Audio coming through, my guess would be that the files are encoded using either DivX, or Xvid, as this is a very common problem. You can check this out with G-Spot, also mentioned in the linked article.
If the files play on your computer, then you likely have the necessary CODEC, unless you're using MediaPlayer Classic or VLC Player, as they have their own CODEC systems.
Steve's advice to convert these files is the best course of action. You may need to get the CODEC and install it (again, G-Spot will tell you exactly what you will need and if its installed on your computer). I do not know if Prizm has its own CODEC's but would assume that it uses those installed on the computer.
Good luck,
Hunt

Import DV AVI Files with 5.1 Audio

To my surprise, Encore would not import DV AVI files from Premiere with 5.1 Audio. I much prefer to do my transcoding in Encore rather than in Premiere so I don't have to guess how much disk space will remain after menus and other content. Also, I think Encore transcoding is more efficient than Premiere.
Yet, cheaper and less sophisticated applications such as Nerovision will import DV AVI files with 5.1 audio, and give you 5.1 DVD's.
Which leads to another question, why does a cheaper application just give you the Dolby Digital 5.1 Audio, while a fee has to be paid to Surcode to get it in the Adobe applications?

You cannot create a 5.1 Dolby Digital file in Encore, so the answer is an emphatic "YES" to the planning & budgeting.
You really should be doing this anyway, as it is a real eye opener. There are some superb Excel spreadsheet bit budgeting tools, as well as a simple enough manual method. It should be detailed in the FAQ.
As far as DTS goes, you'll need an encoder again. The only plugin version I am aware of is for Steinberg's Nuendo & Cubase systems, but both DTS and SurCode make them.
The SurCode DTS-DVD encoder is dated now - 5 years or so - and the Nuendo one sounds better. Having said that, the DTS-PSE sounds even better, as well as having DTS-ES and DTS 96/24 capability (both of which are DVD Legal).
Even better are the soon-to-be-released DTS-HD SAS & MAS encoders.
These are primarily for the Blue-ish type discs, but also cater for so-called "legacy" encoding as well, and the detail is even better than the DTS-PSE version. You can hear the difference in the detail where the top end sounds more natural & open. Whatever version you get will make Dobly Dirgital sound dull & muddy by comparison.
Quality can be improved by feeding the encoder with 24 bit audio too - this also applies to Dolby Digital.
Bitrates for DTS are either 754 kb/sec or 1509 kb/sec, and come in 2 flavours:
Compact (.cpt) and Padded (.dts) - either can use the lower bitrate, and there is no difference in audio quality between the CPT and DTS flavours. I recommend using the higher bitrate personally.
Both types are supported in Passthrough mode in Encore - that is to say they import, and multiplex correctly but cannot be previewed.
Hope this helps.

Premiere has suddenly stopped importing avi/mp4 files

I am using Premiere Pro CS3 on a mac.
With no explanation, Premiere has decided it can't recognize files that it recognized fine a few weeks ago. I have projects that I've already finished and when I reopen them it says the media is offline. When I attempt to import .avi files I get either a "codec missing" message or an "unsupported compression in file" while an .mp4 gets me "unsupported format or damaged file"
while I have "fixed" the mp4 issue by changing the file extension to .mpg, I still cannot import any .avi files, which didn't use to be a problem. Also I didn't have to change the file extension on .mp4 files before, either.
I am extremely frustrated and have no idea why nothing works except using another program to turn the .avi files into DV format, which for some insane reason makes a 20 minute video 3.95 GB, which makes me think somehow I'm doing that wrong too.

>That seems ridiculous
No, that would be trying to edit a delivery format
You are an artist - You paint on a canvas
It is a FLAT canvas where you may see and paint everything
That is similar to Premiere with a DV AVI type 2 file... it may see and paint (edit) everything
1-Now, read here to see
Why NOT to try and edit an MPEG
Your canvas is now "fan folded" like the expanding part of an accordian You may now only see the edges of the folds - You may NOT see inside the folds You are now trying to paint a full picture based only on being able to see those edges
That is similar to Premiere with any variety of SD (StandardDef) file compressed into an MPEG (HD "HiDef" is different, with it's own set of issues and problems)
Do not be fooled by movie industry advertising into thinking that "DVD Quality Video" is suitable for EDITING... it is not... a DVD is for PLAYBACK only!

Importing AVI file problem

I am getting the message " Selected file does not contain video data, is not a supported video file format, or video codec required is not found." I have used and still use Audition 1.5 with no problems. My other video editing programs have no problems. I unsucessfully tried importing AVI into Audtition 2 when it came out and after a few days gave up and stayed with 1.5. I want to upgrade, but I need to be able to import AVI files reliably. I have the most current codecs and they all seem to be working properly.

>So, do other audio editors handle video easily, or is Audition like other editors? Reason I ask: I'm going to be working with video in the very near future. I've got 1.5 and from the sounds of things, it's the Adobe audio product that plays best with video.
By all accounts, some other editors handle it better. But since I stopped editing video years ago, I can't tell you which. There have been threads about it though - it might be worth a search. By and large, I think that it's the more expensive ones that do this, though. If you have AA1.5 it's worth trying this to see if it fits your needs though - it's about the only version that can easily be used for voice-to-picture work - as ryclark attests. It's particularly useful in this case, because you can keep the talent in a quiet place with just a mic and monitor for company, and no PC...
>And if Audition doesn't handle video as well as other 'primarily audio' editors, is that cuz Adobe's trying to nudge people toward their video products?
I think that they're trying to nudge people towards SoundBooth, but this doesn't exactly recieve universal approbation in terms of audio for video, to say the least...

Premiere CS5 import avi clips without sound. How can I import avi clips with sound without convert?

Dear Adobe Forum,
I have the following problem, please help:
I would like to import avi clips in adobe premiere. All clips have the same avi codec. But unfortunately my adobe premiere does not import the sound of a few
avi clips. It is wired because about 10 out 70 avi clips which have all the same avi codec does not work with sound in premiere CS5. In the timline premiere import the video and audio line but there are no audio waves in the about 10 avi clips. additonally premiere plays the 10 avi clips in the source monitor without sound. Furthermore when I open the 10 avi files without adobe premiere they have sound, but with premiere there are no sound in the 10 avi clips.
What can I do, so that I can import all avi files with sound. I do not want to convert each of the avi files because then they have not a good quality and it is to complicated and it takes to much time to convert all files in this video project and in the other video project in my future.
Consequently How can I import all avi files so that they have immediately sound? Do I have to change some premiere settings?
Thank you in advance
Leonardo

Now I show you details of 2 files:
the first video clip which you can import with sound (works):
Video:
1280 x 720
data rate: 4259 kBit/s
total bitrate: 4387 kBit / s
Single bit rate: 29 single images / second
Format                           : AVI
Format/Info                      : Audio Video Interleave
File size                        : 63.5 MiB
Duration                         : 2mn 1s
Overall bit rate                 : 4 388 Kbps
ID                               : 0
Format                           : AVC
Format/Info                      : Advanced Video Codec
Format profile                   : [email protected]
Format settings, CABAC           : Yes
Format settings, ReFrames        : 4 frames
Format settings, GOP             : M=3, N=15
Codec ID                         : H264
Duration                         : 2mn 1s
Bit rate mode                    : Variable
Bit rate                         : 4 248 Kbps
Maximum bit rate                 : 4 001 Kbps
Width                            : 1 280 pixels
Height                           : 720 pixels
Display aspect ratio             : 16:9
Frame rate                       : 29.970 fps
Color space                      : YUV
Chroma subsampling               : 4:2:0
Bit depth                        : 8 bits
Scan type                        : Progressive
Bits/(Pixel*Frame)               : 0.154
Stream size                      : 61.4 MiB (97%)
Audio:
Bitrate: 128 kBit/s
Channels: 2 (stereo)
sampling rate: 48 kHz
ID                               : 1
Format                           : AAC
Format/Info                      : Advanced Audio Codec
Format version                   : Version 4
Format profile                   : LC
Format settings, SBR             : No
Codec ID                         : FF
Duration                         : 2mn 1s
Bit rate                         : 128 Kbps
Channel(s)                       : 2 channels
Channel positions                : Front: L R
Sampling rate                    : 48.0 KHz
Stream size                      : 1.85 MiB (3%)
Alignment                        : Aligned on interleaves
Interleave, duration             : 21 ms (0.64 video frame)
the second video clip which you can import without sound (doesn't work with sound):
Video:
1280 x 720
data rate: 4278 kBit/s
total bitrate: 4406 kBit / s
Single bit rate: 29 single images / second
Format                           : AVI
Format/Info                      : Audio Video Interleave
File size                        : 69.3 MiB
Duration                         : 2mn 11s
Overall bit rate                 : 4 407 Kbps
ID                               : 0
Format                           : AVC
Format/Info                      : Advanced Video Codec
Format profile                   : [email protected]
Format settings, CABAC           : Yes
Format settings, ReFrames        : 4 frames
Format settings, GOP             : M=3, N=15
Codec ID                         : H264
Duration                         : 2mn 11s
Bit rate mode                    : Variable
Bit rate                         : 4 267 Kbps
Maximum bit rate                 : 4 001 Kbps
Width                            : 1 280 pixels
Height                           : 720 pixels
Display aspect ratio             : 16:9
Frame rate                       : 29.970 fps
Color space                      : YUV
Chroma subsampling               : 4:2:0
Bit depth                        : 8 bits
Scan type                        : Progressive
Bits/(Pixel*Frame)               : 0.154
Stream size                      : 67.1 MiB (97%)
Audio:
Bitrate: 128 kBit/s
Channels: 2 (stereo)
sampling rate: 48 kHz
ID                               : 1
Format                           : AAC
Format/Info                      : Advanced Audio Codec
Format version                   : Version 4
Format profile                   : LC
Format settings, SBR             : No
Codec ID                         : FF
Duration                         : 2mn 11s
Bit rate                         : 128 Kbps
Channel(s)                       : 2 channels
Channel positions                : Front: L R
Sampling rate                    : 48.0 KHz
Stream size                      : 2.01 MiB (3%)
Alignment                        : Split accross interleaves
Interleave, duration             : 21 ms (0.64 video frame)
Consequently, as you can see, they have both nearly the same information
Both video clips have the following audio codec:
AAC
In the folder where all raw video clips exist there are a few new files with the codec ending: .AVD ("the name of the file".AVD)
But the 2 video clips mentioned above does not have any files like .AVD oder something else like that. But the first one works and the second one doesnt work.

Imported AVI Files becomes extremely dark in Premiere

Using a microscope digital camera, I record 32-bit avi files with resolutions of about 2000x1500, these files are very large (about 1.5 gb per minute). Watching the AVI files, they are very bright and everything can be seen cleanly.
I would like to convert them down to much smaller sizes, and I am using Premiere for this
Occasionally when I import the files to Adobe Premiere, they become extremely dark, so dark that it is difficult to make anything out. This happens without me doing anything besides selecting the file and importing it. It does not seem to occur with every video file that I try to convert.
Can anyone help me with this? What is going on with Premiere to cause this, how can I fix it or get around it?
Thank you

Wow. Good thing you said "32-bit avi files", otherwise I would not have had a clue! You're welcome, and I'm glad it is working for you.
BTW -- That's really cool that your microscope can do this; especially that it includes transparency data. Very neat.
You could also try leaving the alpha channel alone and placing a white or gray matte behind it.

Importing AVI files into Final cut creates a pop

How can I stop getting a popping sound when I import AVI files into Final Cut. I figured it must be the type of file itself but I cant seem to find a free converter to convert my AVIs into what ever is need (which is what? .mov files?)
Please help

The very basics of non-linear editing is to know what video and audio codecs your particular NLE works with natively. FCP works with many video codecs but only a few audio codecs. Typically it works best with AIFF at 48khz, 16 bit.
You can find out all the various native codecs and formats in the User's Manual, Help Files or by looking through the Easy Setup list.
FWIW, both AVI and MOV are not really codecs at all; they are both merely containers that could contain video and audio made from any number of codecs. So saying you have an AVI file or a MOV file is kind of like saying you have a car ... it doesn't really tell anyone much at all.
Both QuickTime Pro and Compressor (which you most likely already have installed) should be able to convert to a native codec for use in FCP.
-DH

CS4 premiere Imported .avi files play too fast

Hi Guys
I have a problem. I'm new to CS4 having used Adobe Premiere 6.0 in the past and I have never had this issue when importing .AVI files. What happens is that the file play fine in my windows enviroment and on all my players VLC,DIVX, Windows media player.
But as soon as I import these files into my project at 29.97 frames the video plays really really fast and the sound plays at the normal rate. If I try to change the frame rate the sound also changes. Now here is the strange part. If I convert the files to MP4 they play fine! but the quailty of the video takes a massive hit as you know.
I tried to convert the files to .MOV, MPG (which the program won't play) and most other types of video files but MP4 seems to be the only one that works! When I really want the higher quailty .AVI. Again the files play fine outside of CS4 Premiere and I have already converted them from a Panasonic AVCHD encode format.
Please if anyone has any advise it would be great as I have to get this sorted for a x-mas present!
Richard
Running
Windows Vista Ulimate
4GB RAM
Quad core Intel chip
CS4 version 4.1.0

First, work through all of the steps here http://ppro.wikia.com/wiki/Troubleshooting
If your problem isn't fixed after you follow all of the steps, report back with the DETAILS asked for in the questions at the end of that link
PS you are in the wrong forum http://forums.adobe.com/community/premiere/premierepro_current

Problems importing AVI files

Can someone give me some pointers on tricks/tips importing
AVI files? I imported a file that was 9 Meg, which resulted in a
published captivate project of 34 Meg.

MikeCrockerMike said - quote:
quote:
I am a bit dissappointed with the captivate folks that they did
not chime in with this solution in the beginning.
Mike, regards the lack of "chiming in" you mentioned,
unless you are talking about conversations you had privately with
Adobe Tech Support (see link at the bottom of every page), I think
you misunderstand the concept and use of these forums.
There are
no "captivate folks" reading your posts in these forums!
All of us here are regular old users, just like you.
As a matter of fact, actual Adobe employees seldom read the
posts to this bulletin board for the simple reason that is it a
peer-to-peer support group ... and if you are disappointed in "us",
I don't know what to say, since "we" are unpaid volunteers who do
our best to provide free help, and being human, sometimes fail
regardless of our best efforts.
I am glad you found a solution that works for you. This
option wasn't mentioned earlier (by me) because it will only work
for those who can afford the purchase of - and the time spent on
the learning curve for - Flash 8.
For those who are already Flash owners, there was no point in
mentioning it because for them, it would be stating the
obvious.
Have a nice day.
.

How do I import AVI video with stereo audio (and keep it that way)?

Today I just discovered that all the AVI video with stereo audio I've ever imported into a Premiere Pro CS6 project has been mysteriously converted to mono. And I can't find any import setting anywhere that enable me to change this.
Here's the deal...
I've have an AVI file with stereo audio (the file is actually a stereo sound test that I downloaded to prove that I wasn't imagining things). On my hard drive, I right-click and view the properties:
Video
Length: 00:00:36
Frame width: 320
Frame height: 240
Frame rate: 25 frames/second
Audio
Bit rate: 128kbps
Channels: 2 (stereo)
Audio sample rate: 44 kHz
I click on it to play and listen with headphones--everything is playing in the correct part of the stereo spectrum. Then, I import it to Premiere, click the file name in the left content menu, and check the properties, suddenly they read:
Type: AVI Movie
File Size: 1.1 MB
Image Size: 320 x 240
Frame Rate: 25.00
Source Audio Format: 11025 Hz - 16 bit - Mono
Project Audio Format: 11025 Hz - 32 bit floating point - Mono
Total Duration: 00:00:36:15
Pixel Aspect Ratio: 1.0
Sure enough, I drag it into the sequence, listen to it, and it's indeed playing mono. Outside of Premiere, the original source file still reads and plays correctly with stereo sound.
When I import stereo WAVs and MP3s, it keeps the original stereo channels without me having to do anything special. I even just imported the same exact file as a MOV with stereo audio, and it showed up in Premiere as:
Source Audio Format: 44100 Hz - 16 bit - Stereo
Project Audio Format: 44100 Hz - 32 bit floating point - Stereo
What is going on here with AVIs? Am I doing something wrong? Are there settings I'm missing somewhere?
(And before anyone suggests I only use MOV in the future... that's not exactly the answer I'm looking for.)

Thank you for that info.
For video, the codec is MPEG-4 Video (XVID) and for audio it says MPEG Audio Layer 1/2/3 (mpga).
There are two issues with that file:
The first is the Xvid CODEC (not meant for editing), and then the MPEG Audio/MPGA. I would convert that file, to something that is more editable.
Good luck,
Hunt

How to fix dropouts in imported AVI files?

I am having audio problems on imported AVIs. Using FCP4, i have imported some 45 min AVI files and rendered them on the FCP timeline. ON a timeline of 7 subclips, the first 4 clips play and the remaining 3 clips are silent, even though all display waveforms.
And there's another problem. Of the first few clips that DO play, there is a choppy dropout happening, like the audio drops one frame every half a second. It's a continuous rough and choppy playback effect on the audio. The video portion of the files is fine.
thx
John

Try converting the AVI files to a QuickTime codec that matches your FCP Sequence settings prior to import. AVI is a wrapper or container the hold A/V content that could have been made from any number of codecs, not all of which work with FCP very well. Chances are that the files you imported are one of those.
Also make sure that the files you import are not on the boot drive (desktop, user's home folder, etc) and that all hard drives have at least 15% of free space available.
-DH

Adobe premier cc stopped importing avi files with PCM audio codec, unsupported audio format

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