Adobe Premier Element 8 installation problem

We recently upgraded our computer from Windows Vista 32-bit to Windows 7 64-bit. In order to do this we had to reinstall the whole OS and we lost all of our applications. We have a license for Adobe Photoshop Elements 8 and Adobe Premiere Elements 8. We were successful at installing Adobe Photoshop Elements 8, but when we tried to install the Adobe Premiere Elements 8, it gave us the following error: "Either Adobe Premiere Elements 8.0 is not installed on the system or has corrupted. So please install Adobe Premier Elements 8.0 and then retry.". It appears as though the installer thinks it should be performing an upgade. Any ideas?

Could be a simple compatibility issue. not sure if PSE/PPE 8 is even qualified for Win 7. Try to run the installer in one of the compatibility modes.
Mylenium

Similar Messages

Adobe Premier Elements 7 problems

When I try to "Get Media" from my camera it says "File video dimensions (width/height) too large" and it wont dowload photos? Why?

georgeg
You are getting that message because you are exceeding a total pixel count limit of the program.
This is explained in this older thread which was then discussing the matter in Premiere Elements 8.0/8.0.1.
Please see my post numbered 6 in that thread
Re: JPG size limit in PE8??
The answer to your present situation is to reduce the total pixel count of your images which is triggering the
too big messages. You are going to see this type of thing in the version of Premiere Elements that are running
as 32 bit applications and Premiere Elements 7 is one of them.
Please let me know if you have questions or need clarification on the above.
Thank you.
ATR

Hello, I just purchase Adobe Premier elements 12. I installed it but the only problem is when I try to open "new project" it tells me I have to put my password in and username for the first seven days of installation, but when I do that the project never

Hello, I just purchase Adobe Premier elements 12. I installed it but the only problem is when I try to open "new project" it tells me I have to put my password in and username for the first seven days of installation, but when I do that the project never opens, it just has the loading bar loading and then it stops, so I have no idea wat the problem is, please help

new project help
What computer operating system is your Premiere Elements running on?
Have you gone through the typical drills of
1. Latest version of QuickTime installed on your computer with Premiere Elements?
2. Running program from User Account with Administrative Privileges as well as from Run As Administrator applied to the desktop icon
with right click of the icon, followed by selecting Run As Administrator?
3. Does problem exist with and without the antivirus and firewall(s) disabled?
4. Even though the Premiere Elements 12 Editor will not open, can you open the Elements Organizer 12?
If Yes to all of the above, please review the following for a possible solution...
ATR Premiere Elements Troubleshooting: PE12: Premiere Elements 12 Editor Will Not Open
Please review and consider the above and then we can decide what next which might include trying to open
the program directly from the .exe files. (If Windows 7, 8, or 8.1 64 bit, Local Disk C\Program Files\Adobe\
Adobe Premiere Elements 12\ and in the Adobe Premiere Elements 12 Folder are the Adobe Premiere Elements 12.exe
and Adobe Premiere Elements.exe files. Double click the Adobe Premiere Elements .exe file to try to open the project.)
We will watching for your results.
ATR

Install Adobe Premier Elements 9 results in Windows Installer window pop up

Installed Adobe Photoshop Elements 9 fine. When installing Adobe Premier Elements 9, the installation fails during 'Configuring Windows Installer' and a pop up window appears with the title 'Windows Installer'. What do I need to do to get this software installed?

You need at least 30GB (or better, 60GB) free defragmented space for PRE9 to work. Do you have this? You may have been on the borderline during install and your first project, so when you rendered your project, or restarted the machine, (possibly Windows creating a system restore point) your free space dropped below the limit.
Can you also confirm that you didn't install any new software between the saving and opening of your project.
Here are some general points you should work through to maximise your chances of success
Install all Windows Updates.
Install latest version of Apple QuickTime (v7.6.8 at time of writing). Even if you don't use QuickTime, PRE relies heavily on it.
Install most recent graphics and sound drivers from the manufacturers web sites.
Run Disk Cleanup.
Run Defragmenter.
Temporarily disable any anti-virus realtime scanning.
And give us some information about your clip and hardware:
Use the GSpot Codec Information Utility to analyse the file and post screen image.
What project preset did you use?
Where did the clip come from?
How did you get it into PRE?
Post back here with the necessary information described here: Got a Problem? How to Get Started

Adobe Premier Elements 12 lässt sich nach Installation nicht öffnen.

Adobe Premier Elements 12 lässt sich nach Installation nicht öffnen. Der Startbildschirm erscheint zwar, aber beim Versuch ein neues Projekt zu öffnen erscheint kurz der Laufbalken, der dann kurz darauf wieder verschwindet ohne das ein Projekt geöffnet wird - der Startbildschirm bleibt. Auf einem anderen Rechner, auf dem ich die gleichen Windows Updates installiert habe funktioniert es ohne Probleme. Ein Deinstallation und Neuinstallation brachte keinen Erfolg - das Problem bleibt. Bitte dringend um Hilfe!!!

Macht es Ihnen keine Fehlermeldung beim Öffnen PSE-Editor?
Hat seine jemals gearbeitet?
Sie erwähnten, dass Sie Nik haben, haben Sie überprüft Entfernen Nik und dann öffnet PSE-Editor?

Adobe Premier Elements 9 setup problem

Hello.
I recently purchased a Dell Inspiron 15R special edition laptop, and was provided with a copy of Adobe Premier Elements 9. However, whenever I attempt to use PRE, it asks me to select my country/region.
Normally, this would not be an issue, but the country/region selector drop down menu is completely blank and does not change when I click on it.
Is there a way I could fix this problem?
Thank you.

Interesting - I had a similar issue with Elements 10. I was told by Adobe Support to:
Uninstall Elements 10.
Change the date on my Mac to 11/01/11.
Reinstall Elements 10.
It worked!

Adobe premier elements 11 Downloading problem

I have perchased Adobe photoshop elements 11 ,and have instaled it easily. I couldn't download Adobe premier elements 11 though. Can anyone help Please? Thank you.

Double click the red and white icon on your desktop if you have the Adobe Download Assistant.
Select video from the products section then browse to find and download Premiere Elements. You will get the option to purchase or try free for 30 days.
Click to view

Im having difficulty downloading Adobe Premier Elements 13 to my PC

I am having difficulty installing my Adobe Premier Elements 13 to my Dell PC. I got though everything I thought but then it said it needed to extract files and put them to one of my files to complete the download. It acted ok, but then gave me the answer of, "Installer has detected that a machine restart may be pending....Its recommended that you quit thje installer and restart the machine and install again." I restarted the machine twice with no luck.

geowife
From where are you downloading Premiere Elements 13? And, are you downloading purchased files from Adobe direct or the Premiere Elements 13 tryout from Adobe direct?
What computer operating system is involved?
If you continue to have problems downloading and installing the program, try the download and install (with antivirus and firewall(s) disabled) from the following
web site and then insert your purchased serial number in it if you are dealing with purchased product.
Remember to read the Note: Very Important Instructions at that web site so that you do not get Access Denied message.
Also, after you go through the Very Important Instructions part and are eligible to click on the wanted file...
a. select the 2 files for your program and computer operating system
b. process File 1 (the .exe file) first - Adobe Application Manager before File 2 (the .7z file) - the program.
More details depending on the details specific to your situation.
Thanks.
ATR

Sorry, a serious error has occurred that requires Adobe Premier Elements to shut down.

I have Adobe Premier Elements 7. When I launch the application then try to begin using it an error is presented which advises Sorry, a serious error has occurred that requires Adobe Premier Elements to shut down. We will attempt to save your current project. When I click OK the program shuts down. I have tried fixes I have found on the Forum. I have also uninstalled and reinstalled the program.

From the Premiere Elements Information FAQ http://forums.adobe.com/thread/1042180
•You MUST use an account with Administrator Privileges to run Premiere Elements
•(Doing Run as Administrator http://forums.adobe.com/thread/969395 [says Encore and also for "All" versions of Premiere] will sometimes fix "odd" errors)
•What version of Premiere Elements? Include the minor version number (e.g., Premiere Elements 12 with the 12.0.1 update).
•What operating system? This should include specific minor version numbers, like "Mac OSX v10.9.4"---not just "Mac"
•Has this ever worked before? If so, do you recall any changes you made to Premiere Elements, such as adding Plug-ins, brushes, etc.? Did you make any changes to your system, such as updating hardware, printers or drivers; or installing/uninstalling any programs?
•Have you installed any recent program or OS updates? (If not, you should. They fix a lot of problems.)
•What kind(s) of image file(s)? When talking about camera raw files, include the model of camera.
•If you are getting error message(s), what is the full text of the error message(s)?
•What were you doing when the problem occurred?
•What other software are you running?
•Tell us about your computer hardware. How much RAM is installed? How much free space is on your system (C:) drive?
•How many and what speed are your hard drive(s)... ie 5400rpm or 7200rpm or?
And some other questions...
•What are you editing, and does your video have a red line over it BEFORE you do any work?
•Which version of Quicktime do you have installed?
•What is your exact brand/model graphics adapter (ATI or nVidia or ???)
•What is your exact graphics adapter driver version?
•Have you gone to the vendor web site to check for a newer driver?
•For Windows, do NOT rely on Windows Update to have current driver information
•-you need to go direct to the vendor web site and check updates for yourself
•ATI Driver Autodetect http://support.amd.com/en-us/download/auto-detect-tool
•nVidia Driver Downloads http://www.nvidia.com/Download/index.aspx?lang=en-us

Adobe Premier Elements 10 has stopped working error message/Audio issues

I'm working on a project for about a week. I almost finished it, "shared" it to my computer, and watched it thru windows media player. I thought of something else that I could add to the audio, so I went back into the project in PE10 and put small (2-3 seconds) audio clips on audio track 3. Once I did that, PE 10 would not allow me to put any audio effects on that track. (I went into some older longer projects that I have and it allowed me to put effects on any audio track).
So, I moved my short audio clips to the Narration and Soundtrack tracks. It finally highlighted the App;y button for the audio effects. Now, the problem is that I can't play or click onthe timeline or move the timeline indicator without PE10 closing out of my video. As soon as I try to do anything, it says "Adobe Premier Elements 10 has stopped working" and it closes the program.
I can open my other projects and everything seems to work fine on those and it doesn't close out, but it won't allow me to do anything in this particular project.
Again, I have been going into and out of the project for a week and all of the sudden it won't let me work on it. It's only about a 3 minute project, so I don't know why it would have trouble.
Oh, and it also un-rendered everything.
Any thoughts?
Thanks!

LOTS more information is needed for someone to try and help
These questions below may be for a different product... but the information you need to supply is the same, for the products you use
-http://forums.adobe.com/message/4200840
-http://forums.adobe.com/thread/416679
-http://forums.adobe.com/thread/419406

How to import AVI files created in Adobe Premier Elements 2?

I have captured video in Adobe Premier Elements 2 on my PC from my Canon Optura camcorder. I have a few hundred small .avi files that I need a friend to import into his Final Cut Pro so they can be edited along with other footage that he has created. What is the best way to do this? Should I output a different file type from Adobe to make it easier for him to import?
Thanks in advance.
Bob

David Bogie Chq-1 wrote:
Should I output a different file type from Adobe to make it easier for him to import?
<
No, it would be easier to give him the camera and let him capture natively.
bogiesan</div>
Unfortunately the clips are dispersed throughout many tapes so it is not reasonable for my friend to capture directly from the tapes.
I'm new to video editing and I don't know what format is recorded by my camcorder. Reading in this forum indicates that the .AVI files are just "wrappers". Is the compressor part of Final Cut? Would he be able to convert the files? Is it a problem if the time codes are lost. Can I do anything else in Adobe to make the conversion easier?
Sorry for all the dumb questions.

Adobe premier element 9

Hello,
I have a problem with Adobe premier element 9.
I created a project with some photo and in this photo I put a little video to comment it. The project is in 1280*760.
My problem is when I want to record my project in a littler resolution (800*600), all the insert video moves out from the picture.
Do u know if there is an “option” to keep all as it was in 1280*760?
Other information: I tried to record my project in 1280*760, but it don’t work, “undefined error”…. This is an other problem…
Thanks for your help.

For what I am reading, per your desires, I would match the Project's Preset to that of your Video, in every respect.
Scale your still images to match the chosen Frame Size. This ARTICLE will give you tips and more detail.
Now, to get the Video to "come out of the stills," be sure to turn Scale to Frame Size OFF. Then, you will do a PiP (Picture in Picture), with the stills on Video Track 1, and the Video on Video Track 2, above the stills. You will then use the fixed Effect>Motion>Scale and Keyframe the Scale of the Video. You will start with a Scale of 0, so that the Video is not visible, then Keyframe the Scale to what you need, whether PiP (smaller than the stills), or full-frame. If you want the Video to "disappear" back into the still, just reverse the Keyframes.
When done, you can Export/Share to a smaller set of dimensions, with most formats/CODEC's. You will want to keep the Aspect Ratio the same, as with your Project's Preset, so a little math might be required.
If this is not what you want, please correct where I went wrong, and good luck,
Hunt

Adobe Premier Elements Video Editor will not open

I just installed version 12 of Adobe Premier Elements on my Windows 7 (64) system and am unable to open Video Editor. I receive a message that the display driver is not current and a newer version would make the program run more efficiently. After some time, the video editor stops trying to load. I have verified all windows updates are loaded and that I have the most current Quicktime version. I have also unloaded and reloaded Adobe Premier Elements but this issue continues to persist. Please assist.

blee3874
I suspect that this might be the immediate area to pursue
1. What is your video card's/chip's make and model?
AMD Radeon HD 8730M, Intel Graphics HD 4000
There have been discussions here about problems with Premiere Elements and a dual video card set up.
http://forums.adobe.com/message/5747654
What happens if you disable the Intel Graphics HD 4000 and just work with the AMD video card?
This is one of John T. Smith's and Hunt's favorite subjects. So we should be hearing from them soon. Meanwhile their presence can be felt in the link that I have referenced on this subject of dual video cards.
More later.
ATR

Adobe Premier Elements 9 stopped working randomly, Please help!

Just recently when I try to open my Adobe Premier Elements 9 and an error message keeps popping up that says "We have detected an incompatible display driver, please update. HD Graphics 4400 3.0.0 - Build 10.18.10.3977." I went and updated the driver but every time I try to open Premier the pop up keeps popping up and when Premier does open, the video tracks on my timeline will not show on the play back screen so it makes editing impossible.
I have had this same Adobe Premier Elements 9 since 2011 and had no problems until about a few days ago.

If you are on Windows, it is VERY likely that a Windows update has changed something
Display driver & Baddriver http://forums.adobe.com/thread/1370916?tstart=0 may help
If you are on Windows, do you have dual graphics?
Go to the Windows Control Panel and select Hardware and Sound and then select Device Manager... In Device manager you click the + sign to the left of Display Adapters... and see if 2 are listed
IF YES, read below
-http://helpx.adobe.com/premiere-pro/kb/error---preludevideo-play-modules.html
-http://forums.adobe.com/thread/1001579
-Use BIOS http://forums.adobe.com/thread/1019004?tstart=0
-link to why http://forums.adobe.com/message/4685328
-http://www.anandtech.com/show/4839/mobile-gpu-faceoff-amd-dynamic-switchable-graphics-vs-n vidia-optimus-technology/2

Adobe premier elements 12 will not open.

Hi
My Adobe Premier Elements 12 will not open.
It did open about 12 hours ago when I was busy working on video edits. Then I closed it, went to sleep and got up in the morning to carry on editing - bt it wont open anymore. There are no error messages coming up.
I double clicked on the icon on my desks top, as well as tried oeping it from the start menu - same responce - nothing happens.
what can the problem be ?
If I uninstall and then reinstall - will this affect any of my videos that I am editing but have not rendered or saved yet ?
thanks - I need help urgently.
LorenzoChetty

Lorenzochetty,
Welcome to the forum.
As one of the main reasons for PrE to not launch is the video driver (more on that in a moment), can you provide us with some details, please?
What OS version are you running PrE 12 on?
What is the make and model of your video card/chip (GPU)?
What is the installed version of the video driver?
Is that the latest from the nVidia, or AMD/ATI Web site?
Also, what anti-virus, anti-malware, anti-anything software are you running?
If you are on Windows, and have Windows updates set to Automatic (the default), then a simple OS Update can render the video driver obsolete.
Good luck, and let us know more please.
Hunt

Adobe Premier Element 8 installation problem

Similar Messages

Maybe you are looking for