Adobe Premier elements 11 not playing any MOV files.

Good Morning: I have been trying to get my Elements 11 to acccept MOV from my camera, Iphone 4s, Iphone 5 and Ipad air and it gives me "Cannot open" every time. Anything I can try or is there a patch? Thank you Bruce

Bruce Donnellan
I saw your last post replying to Hunt. Hunt has been away for the weekend and should be back soon.
If you have decided to go in another direction for your video editing, so be it, and I wish you success in your video editing program choice.
But, if you want to explore getting your specific footage edited with Premiere Elements 11, I would be glad for the opportunity to try to help you with that. To prove or disprove that it can be done, we could use two different approaches
a. You communicate details of the properties of your source media
and/or
b. You could post a link to a sample problem video, and I will try to edit it with Premiere Elements 11 (or any version from 4 to 12). I have Windows XP 32 bit, Windows 7 and 8.1 64 bit. Can test on all. In the case of "b", you would have to not have to use any more time, except for posting the Dropbox link to the sample. I will do the work from that.
I do not work for Adobe, nor am I affliated with it in any way. No relatives there either. Just a Premiere Elements user who has been troubleshooting these programs for years and have a fairly high success rate in doing so.
ATR

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Adobe Premier elements 11 not playing any MOV files.

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