Adobe Premier Elements DVACORE.DLL Crash
Premier Elements 12 keep crashing on startup or shortly after startup with the same error message. Here's the problem details:
Problem signature:
Problem Event Name: APPCRASH
Application Name: Adobe Premiere Elements.exe
Application Version: 12.0.0.0
Application Timestamp: 523cd4d5
Fault Module Name: dvacore.dll
Fault Module Version: 11.0.0.0
Fault Module Timestamp: 523cc5bf
Exception Code: c00000fd
Exception Offset: 00000000000698b6
OS Version: 6.1.7601.2.1.0.256.48
Locale ID: 1033
System:
Windows 7 64 bit with 16GB RAM.
Processor is an Intel Core i7-2760QM 2.4GHz
Display is an NVIDIA NVS 315
Here is what I have done so far:
1. Updated the latest graphics card from Nvidia website directly (manufacturer)
2. Tried installing older legacy versions of the driver (11 or 12 previous versions)
3. Uninstalled antivirus (McAfee)
4. Reinstalled antivirus and checked instances for programs
5. Checked Nvidia control panels and changed stereoscopic and 3D settings
6. Running in msconfig (safe boot with minimal resources) I did this to see if a service or process would be causing the crash
After reading this software's forums and a several other suggestions (spend probably over 40 hours on reading and trying fixes) there doesn't seem to be a fix for this. What is the cause of this crash?
Technician907
Thanks for the follow ups. Sorry that the news were not better.
I am not sure how worthwhile it might be, but here are some possibilities
a. create a new User Account with Administrative Privileges and try to install and run Premiere Elements 12 there.
b. Download and install a new set of Premiere Elements 12 installation files...or for 13 for that matter...
http://prodesigntools.com/photoshop-elements-12-direct-download-links-premiere.html
or
Adobe Photoshop Elements 13 Direct Download Links, Premiere too | ProDesignTools
When you go this route, you need to read and carry out carefully the web page's "Note: Very Important Instructions"
in order to avoid an Access Denied message.
The history on the dvacore.dll is encouraging. But, please review and consider.
Please update us on your progress when your schedule permits.
Thank you.
ATR
Similar Messages
-
Adobe Premier Elements 7- crash-when burning says" Please insert a blank disk" and already a disk in
I have a Adobe Premier Elements 7. I have had a lot of problems with it of crashing and not burning.. I just had my computer wiped out and installed everything back on like windows xp service pack 3..etc. First I have Windows XP service pack 3 with an Intel Core 2CPU ,6400 @213GHz, 2.13 GHz, 1.98 GB of RAM. When I went into disk menus premier elements 7 crashes... why is that??? also I tried to burn a DVD and does the progress of burniing and almost done burning WHILE there is a dvd in the drive and says"Please insert a blank disk and click ok to burning" why doe sit do that also? I just had adobe reinstalled and my computer wiped out? Please respond and help.. I am using this program as a business of video editing and nee this solved.
Along with Steve's questions, let's talk about the process of Burning a DVD-Video.
From PrE, which is doing the authoring of the DVD-Video, the first thing that happens is a quick check of the Project and the Menu Set chosen. This happens in an instant. Next, the program must Transcode the Timeline to MPEG-2 that is fully DVD-compliant. This takes some time and is a very intensive process, stressing the computer, and also heating things up greatly. This process will often cause a poorly ventilated, or poorly cooled computer to crash with either a reboot, or a BSOD (Blue Screen of Death). Every component, save for the video card, will be stressed like few other programs can do. PrE uses a 2-pass Transcode, where it goes through the entire Timeline, and maps out sections with high motion, or great detail. It builds a "script" on how to proceed, and then goes back at the Timeline with that script, but also still looking for ways to improve things. This is about 90% of the entire Burn Disc process. Nothing has yet to be burned. Instead, files are created in the Scratch Disk folders. Now, the program takes those newly created MPEG-2 files, the Menus, and all navigation such as Markers, and assembles them into another working folder, in the full DVD structure of VIDEO_TS folder with the IFO, BUP and VOB's. When this is done, the actual physical Burn starts. This is quite a ways into the total process. It is at this point, that the program looks at the burner and the blank media, and not before.
When the program cannot get the necessary info from the burner, or the blank media, it will throw an error message, similar to yours. Also, "SenseCode Errors" usually indicate a problem with the burner, or the media.
Now, let's address this last bit. Is the firmware for your burner up to date? If not, update/flash the firmware. This will be available from your burner mfgr's. Web site. Next, what brand of blank media are you using? Verbatim and Taiyo Yuden are the most recommended brands. Memorex, TDK, newer Ritek and all store brands should be avoided at all costs. Last, is your burner a fully-certified multi-drive? If so, it should be able to handle +R, or -R media. What type are you using, and are you sure that this is blank media, and not a disc that you have already burned, or even attempted to burn?
Hope that we can stop the crashes, and get you to burning.
Good luck,
Hunt -
ADOBE PREMIER ELEMENTS 7 Starts OK but Crashes during Editing
This program lets me open and import up to 30 small Video clips ,while editing it's about this stage that it displays the following warning box :- ADOBE PREMIER ELEMENTS IS RUNNING LOW ON SYSTEM MEMORY. PLEASE SAVE YOUR PROJECT & PROCEED WITH CAUTIION........OK (button).
My computer is a HP ELITE PAVILION with 4 gb. of system memory , I have taken it for granted that this should be adequate for this type of program.... is this correct or there something else wrong ??
The program case has a note that it is for Win.XP or Vista & I am using Win.7 is it posible that it might nead a patch to make it better ??
I would appreciate if someone could ASAP be of a help to me....All the best....Bill EllisHi Bill
Open the program and click Edit >>Preferences >>Scratch Disks
This should show the amount of spare memory for performing tasks.
If low you could add more disk space e.g. an external hard drive rather than main memory.
In general the software pre-dates Windows 7 but if it will run on Vista it should perform satisfactorily on W7.
If you need any more advice I would recommend going directly to the video forum.
http://forums.adobe.com/community/premiere_elements -
Premier Elements 12 randomly crashing
Premier Elements 12 randomly crashing, WIndows 8.1, Dell 9020 AIO
event viewer shows;
Application: Adobe Premiere Elements.exe
Framework Version: v4.0.30319
Description: The process was terminated due to an unhandled exception.
Exception Info: exception code c0000005, exception address 000000000AD443D5
Faulting application name: Adobe Premiere Elements.exe, version: 12.0.0.0, time stamp: 0x52251824
Faulting module name: TitlerCreator.dll, version: 12.0.0.0, time stamp: 0x5225108b
Exception code: 0xc0000005
Fault offset: 0x00000000000043d5
Faulting process id: 0x27c4
Faulting application start time: 0x01cf50362d4954b8
Faulting application path: C:\Program Files\Adobe\Adobe Premiere Elements 12\Adobe Premiere Elements.exe
Faulting module path: C:\Program Files\Adobe\Adobe Premiere Elements 12\TitlerCreator.dll
Report Id: 272de427-be53-11e3-be81-c81f66abbe4a
Faulting package full name:
Faulting package-relative application ID:
Faulting application name: Adobe Premiere Elements.exe, version: 12.0.0.0, time stamp: 0x52251824
Faulting module name: MSVCR100.dll, version: 10.0.40219.325, time stamp: 0x4df2bcac
Exception code: 0x40000015
Fault offset: 0x00000000000761c9
Faulting process id: 0xf4c
Faulting application start time: 0x01cf529e81a9051d
Faulting application path: C:\Program Files\Adobe\Adobe Premiere Elements 12\Adobe Premiere Elements.exe
Faulting module path: C:\WINDOWS\SYSTEM32\MSVCR100.dll
Report Id: 422270fa-be96-11e3-be82-c81f66abbe4a
Faulting package full name:
Faulting package-relative application ID:WhiteLeroy
Thanks for your recent posts detailing your TImeline issues. Because of the varied remedies and setbacks with which you are dealing with, let us recap for a moment about some basics so as not to take anything for granted.
Premiere Elements 12 on Windows 8.1 64 bit
1. What is the video card/graphics card that the computer uses and is it up to date according to the web site of the manufacturer of the card? Does you Device Manager/Display Adapters area show 1 or 2 cards?
2. Review your settings under Edit Menu/Preferences/Audio Hardware ASIO Settings.
3. Delete the Adobe Premiere Elements Prefs file, and, if necessary, the whole 12.0 Folder in which it exists.
Local Disk C
Users
Owner
AppData
Roaming
Adobe
Premiere Elements
12.0
and in the 12.0 Folder is the Adobe Premiere Elements Prefs file that you delete. Be sure to be working with Folder Option Show Hidden Files, Folders, and Drives active so that you can see the complete path cited.
4. Do a ccleaner run through (regular cleaner and registry part)
https://www.piriform.com/ccleaner
5. Assure that you do not have pile up of preview files, conformed audio files, or conformed video files.
See Libraries\Documents\Adobe\Premiere Elements\12.0 and Adobe Premiere Elements Preview Files Folders (for preview files), Media Cache Files Folder (for conformed audio cfa and pek).
See Edit Menu/Preferences/Media and the Media Cache Database area Clean button.
6. Generally check Scratch Disks for location and free space at the location to which each is directed.
See Edit Menu/Preferences/Scratch Disks.
7. General question...how project specific have these issues become?
Please review and let us rule these factors in or out.
Thanks for the follow ups.
ATR -
Adobe Premiere Elements 9 Trial crash when creating/opening project
I've just installed Premiere Elements 9 Trial for testing
Installation went with no problems
When i try to create/open a project Premiere crashes with message like:
Sorry, a serious error has occurred that requires Adobe Premier Elements to shut down. We will attempt to save your current project.
[OK]
Im running on PC as follows:
Computer:
Operating System Microsoft Windows XP Professional
OS Service Pack Service Pack 3
Internet Explorer 8.0.6001.18702
Motherboard:
CPU Type Intel(R) Core(TM)2 Duo CPU E8500 @ 3.16GHz,3166 MHz (7 x 452)
Motherboard Name FOXCONN G33M03
Motherboard Chipset Unknown
System Memory 3062 MB
BIOS Type AMI (08/07/08)
Communication Port Communications Port (COM1)
Communication Port Communications Port (COM2)
Communication Port Printer Port (LPT1)
Display:
Video Adapter Intel(R) G33/G31 Express Chipset Family (256 MB)
Multimedia:
Audio Adapter Creative SB Live! Sound Card
Storage:
Disk Drive Disk drive
Disk Drive Disk drive
Optical Drive CD-ROM Drive
Partitions:
C: (NTFS) 29996 MB (1688 MB free)
D: (NTFS) 238472 MB (6593 MB free)
E: (NTFS) 653864 MB (391952 MB free)
--------[ Processes ]---------------------------------------------------------------------------------------- -----------
aida32.bin E:\download\tools\AIDA32\aida32.bin 14424 KB 15460 KB
BrstsWnd.exe C:\Program Files\Brownie\BrstsWnd.exe 5120 KB 1968 KB
cfp.exe C:\Program Files\COMODO\COMODO Internet Security\cfp.exe 7304 KB 18004 KB
cmdagent.exe C:\Program Files\COMODO\COMODO Internet Security\cmdagent.exe 5616 KB 83976 KB
ctfmon.exe C:\WINDOWS\system32\ctfmon.exe 4008 KB 1816 KB
cvpnd.exe C:\Program Files\Cisco Systems\VPN Client\cvpnd.exe 7328 KB 4320 KB
devldr32.exe C:\WINDOWS\system32\devldr32.exe 4164 KB 2420 KB
Explorer.EXE C:\WINDOWS\Explorer.EXE 15260 KB 18768 KB
fdhost.exe C:\Program Files\Microsoft SQL Server\MSSQL10.SQLEXPRESS\MSSQL\Binn\fdhost.exe 6260 KB 6148 KB
hkcmd.exe C:\WINDOWS\system32\hkcmd.exe 4448 KB 2336 KB
iexplore.exe C:\Program Files\Internet Explorer\iexplore.exe 19984 KB 10392 KB
iexplore.exe C:\Program Files\Internet Explorer\iexplore.exe 54752 KB 46392 KB
igfxpers.exe C:\WINDOWS\system32\igfxpers.exe 3740 KB 1952 KB
igfxsrvc.exe C:\WINDOWS\system32\igfxsrvc.exe 4040 KB 2280 KB
igfxtray.exe C:\WINDOWS\system32\igfxtray.exe 7624 KB 2336 KB
jqs.exe C:\Program Files\Java\jre6\bin\jqs.exe 1472 KB 2732 KB
lsass.exe C:\WINDOWS\system32\lsass.exe 1612 KB 5980 KB
opera.exe C:\Program Files\Opera\opera.exe 251 MB 436 MB
PhotoshopElementsFileAgent.exe E:\Program Files\Adobe\Elements 9 Organizer\PhotoshopElementsFileAgent.exe 748 KB 1556 KB
services.exe C:\WINDOWS\system32\services.exe 4544 KB 3948 KB
Skype.exe C:\Program Files\Skype\Phone\Skype.exe 27880 KB 17680 KB
SkypePM.exe C:\Program Files\Skype\Plugin Manager\SkypePM.exe 14660 KB 8772 KB
smss.exe C:\WINDOWS\System32\smss.exe 428 KB 176 KB
spoolsv.exe C:\WINDOWS\system32\spoolsv.exe 7504 KB 5300 KB
sqlwriter.exe C:\Program Files\Microsoft SQL Server\90\Shared\sqlwriter.exe 4156 KB 2096 KB
svchost.exe C:\WINDOWS\system32\svchost.exe 5084 KB 3812 KB
svchost.exe C:\WINDOWS\system32\svchost.exe 6228 KB 4508 KB
svchost.exe C:\WINDOWS\system32\svchost.exe 37828 KB 22812 KB
svchost.exe C:\WINDOWS\System32\svchost.exe 13724 KB 11160 KB
tlen.exe C:\Program Files\Tlen.pl\tlen.exe 34092 KB 26880 KB
winlogon.exe C:\WINDOWS\system32\winlogon.exe 5340 KB 9580 KB
wuauclt.exe C:\WINDOWS\system32\wuauclt.exe 5564 KB 3952 KB
I will appreciate any sugestion.
KonradWelcome to the forum.
As your system setup will likely be much different from that of Konrad's, I would start a new thread, and in it, list the full system in detail, as Konrad did. This ARTICLE will give you tips on the info that would be very useful.
In Konrad's case, the C:\ was filled to about capacity, so could well have been a contributing factor. That is why full I/O specs. will be very, very useful.
Good luck,
Hunt -
I am a professional photographer of many years standing and at the moment I have a student for 12 months, who I am teaching how to use various Adobe programs, but to introduce her to video editing, I have purchased Adobe Premier Elements 13 which is less complicated than the Premier Pro that I use. The program works perfectly, except for one thing.... when adding a title to the short video sequence we are working with, if I use a particular font (Metallophile Sp8) which I obtained from my Adobe Typekit, it crashes the program,.... all other fonts work perfectly....can anybody help me please?
clivephoto
What computer operating system is your Premiere Elements 13 running on? And what video card/graphics card does this computer use?
From your description, can I assume that this Mettallophile Sp8 font is being recognized by Premiere Elements 13 to the extent
that it can be seen and remains seen in Titler's list of font choices - even after the crashes?
If you opened a new project, imported nothing, and created a text title in the Titler with this Mettallophile Sp8 font, does the program crash?
Please review the following which discuss fonts and Premiere Elements and determine if anything in it helps.
Fonts & Crashes with Titler
Let us start here and then decide what next.
ATR -
Adobe Premier Element 11 not working on Mavericks....
After upgrading Mavericks OS, my adobe premier element 11 purchased at Apple Store is not working and keep on crashing. Any solution?
1st - exactly which operating system?
2nd - From the Premiere Elements Information FAQ http://forums.adobe.com/thread/1042180
•You MUST use an account with Administrator Privileges to run Premiere Elements
•(Doing Run as Administrator http://forums.adobe.com/thread/969395 [says Encore and also for "All" versions of Premiere] will sometimes fix "odd" errors)
•What version of Premiere Elements? Include the minor version number (e.g., Premiere Elements 12 with the 12.0.1 update).
•What operating system? This should include specific minor version numbers, like "Mac OSX v10.9.4"---not just "Mac"
•Has this ever worked before? If so, do you recall any changes you made to Premiere Elements, such as adding Plug-ins, brushes, etc.? Did you make any changes to your system, such as updating hardware, printers or drivers; or installing/uninstalling any programs?
•Have you installed any recent program or OS updates? (If not, you should. They fix a lot of problems.)
•What kind(s) of image file(s)? When talking about camera raw files, include the model of camera.
•If you are getting error message(s), what is the full text of the error message(s)?
•What were you doing when the problem occurred?
•What other software are you running?
•Tell us about your computer hardware. How much RAM is installed? How much free space is on your system (C:) drive?
•How many and what speed are your hard drive(s)... ie 5400rpm or 7200rpm or?
And some other questions...
•What are you editing, and does your video have a red line over it BEFORE you do any work? -
Does Adobe Premier Elements 8 burn AVCHD DVDs in HDusing a standard burner? Does it need a bluray?
Does Adobe Premier Elements 8 burn AVCHD DVDs in HD using a standard burner or do you need to have a bluray burner? I have read comments stating you can't burn HD video straight to DVD. I need to check this out before I purchase it.
ThanksDo not hesitate to ask. Adobe has always been a very good host, and allows for pretty open discussions on editing videos, regardless of what one is using.
Now, I have to admit that I have not seen Pinnacle Studio since the S-10 days. I had S-7, S-8, S-9 and S-10. S-9.4.3 was about the only one, that I really liked, but felt that it was a bit too much of a "big-button" solution, as were its predecessors and S-10. I moved to AVID Liquid, and did not like it. I found PrPro, and the rest, as they say, was history. I added PrE 4 to handle some consumer formats & CODEC's, that PrPro did not do well with.
I have done some Projects in PrE, mainly to keep me atop the questions in this forum.
I find that PrE, as of version 4, is more like Pinnacle, in that things are kept pretty much under the hood, and the big-button solutions abound. I am still much less comfortable with PrE, than with PrPro, though I did spend a bunch of time on Pinnacle Studio. Things just work better for me. I have to admit that I am a "control freak," and do not mind doing hand-work, if I can harness the full power.
I have not seen the more recent Pinnacle products, so cannot comment on them. Going back, my versions (except for 9.4.3) were very crash-prone, and seldom could complete a Project, without at least one catastrophic failure along the way. I learned early on to always hit Ctrl+S (Save), after almost everything I did. My PrE 4 has only crashed once, and that was OE on my part. Now, I do have a much more powerful laptop, than the computers that I used with most versions of Pinnacle, so it's probably not a really fair comparison. The Projects now, are much more involved, than in the Pinnacle days.
Doesn't directly address your question, and I'm not sure that many folk here have spent enough time with both NLE programs, to help. I would suggest that you post your question in the Muvipix Community (forum), as many users there have different programs, and experience in a bunch. While many use Adobe products, many others use different NLE programs. Maybe some know PrE and Studio (later editions, that what I know/knew) and can answer your question directly.
After Studio 10.5.1 update killed (and I really mean "killed") a brand new workstation, I swore that no version of Studio would ever find its way inside my edit suite. That was when I went to AVID, but soon dumped that. Though I had used many Adobe products for decades, I have no idea why I did not go to Premiere Pro earlier. My bad.
Good luck,
Hunt
PS - I also feel that most salespeople lick their lips, when they sell an AVCHD camera, as they know that the customer WILL be back for a much more powerful computer. -
Hi, After I try to load either an existing or new project in Adobe Premier Elements 9 I just get a blank grey screen with none of the timeline, etc. boxes on view. This has suddenly happened, one day OK next not! At the top of the screen I get the normal Pre icon, File, Edit, Clip, etc.
I am planning on purchasing Premier Elements 13, would it be better if I bought a new program rather than download an upgrade, just in case the upgrade doesn't load properly due to the error with my existing program?
If I the deleted Premier Elements 9 on my PC would I lose all my existing videos that were produced using Premier Elements 9 or would they be saved so that they can still be worked on in Premier Elements 13?
Does Premier Elements 13 work with Windows 7?
Thanks
TerryPremiere Elements 13 absolutely works with Windows 7!
In fact, I'd highly recommend you download the free trial and give it a test run.
Meantime, go to Windows Update and make sure you have all of the latest Windows updates, including those that don't install automatically. Then go to the nVidia or ATI site and ensure you have the latest driver for your graphics card, and go to Apple.com and ensure you have the latest version of Quicktime, per the program's requirements. -
Sorry, a serious error has occurred that requires Adobe Premier Elements to shut down.
I have Adobe Premier Elements 7. When I launch the application then try to begin using it an error is presented which advises Sorry, a serious error has occurred that requires Adobe Premier Elements to shut down. We will attempt to save your current project. When I click OK the program shuts down. I have tried fixes I have found on the Forum. I have also uninstalled and reinstalled the program.
From the Premiere Elements Information FAQ http://forums.adobe.com/thread/1042180
•You MUST use an account with Administrator Privileges to run Premiere Elements
•(Doing Run as Administrator http://forums.adobe.com/thread/969395 [says Encore and also for "All" versions of Premiere] will sometimes fix "odd" errors)
•What version of Premiere Elements? Include the minor version number (e.g., Premiere Elements 12 with the 12.0.1 update).
•What operating system? This should include specific minor version numbers, like "Mac OSX v10.9.4"---not just "Mac"
•Has this ever worked before? If so, do you recall any changes you made to Premiere Elements, such as adding Plug-ins, brushes, etc.? Did you make any changes to your system, such as updating hardware, printers or drivers; or installing/uninstalling any programs?
•Have you installed any recent program or OS updates? (If not, you should. They fix a lot of problems.)
•What kind(s) of image file(s)? When talking about camera raw files, include the model of camera.
•If you are getting error message(s), what is the full text of the error message(s)?
•What were you doing when the problem occurred?
•What other software are you running?
•Tell us about your computer hardware. How much RAM is installed? How much free space is on your system (C:) drive?
•How many and what speed are your hard drive(s)... ie 5400rpm or 7200rpm or?
And some other questions...
•What are you editing, and does your video have a red line over it BEFORE you do any work?
•Which version of Quicktime do you have installed?
•What is your exact brand/model graphics adapter (ATI or nVidia or ???)
•What is your exact graphics adapter driver version?
•Have you gone to the vendor web site to check for a newer driver?
•For Windows, do NOT rely on Windows Update to have current driver information
•-you need to go direct to the vendor web site and check updates for yourself
•ATI Driver Autodetect http://support.amd.com/en-us/download/auto-detect-tool
•nVidia Driver Downloads http://www.nvidia.com/Download/index.aspx?lang=en-us -
I want to create a HD disc with my Adobe Premier Elements but I am getting low resolution. When I go to share the DVD to disc the form only offers 8pixels at the bottom. How do I burn this DVD in HD with higher number of pixels? I have read other forums on burning HD DVD's but I do not see the option to turn the 8 pi into 40 pi the one forum recommended. I want my DVD to be HD so I may sell these videos online for my business. I can't sell them the low quality they are burning now. Hopefully you can help me. Thanks.
desalvom
Thank you for your reply.
You cannot burn your high resolution video that you can view on your computer to an AVCHD on DVD disc
that will replay through a regular DVD player. But players are marketed under a variety of names with
different support opportunities. One manufacturer may call its product MultiMedia Player, media player, Blu-ray player,
etc.The bottom line is the specifications for each of the players that are candidates for the playback of
the AVCHD format on DVD disc or the format of interest.
If you upload your HD (1920 x 1080) video to YouTube, YouTube converts the video to flash format, but it goes up as the HD video.
But, beware. Look at the YouTube viewing setting when your uploaded video is playing back. The YouTube default is not
HD. It might be 360p, 480p. If you have a 1080p video, then before the YouTube playback, you should be looking
at the video with the YouTube 1080p HD setting for best viewing. That is a YouTube matter.
Best results depend on you
a. setting up the Premiere Elements project preset to match the properties of the source media. That means, if
you have 1080p source, you (manually) or the project (automatically) set the project preset at
NTSC
DSLR
1080p
DSLR [email protected]
or the PAL counterpart, depending on your region need.
b. if you upload your video to YouTube using the Premiere Elements feature, there is a HD preset, but you cannot
customize it.....if you need customization, then you can export your Timeline to a file...in this example
Publish+Share
Computer
AVCHD
with Presets = MP4 H.264 1920 x 1080p30 or PAL counterpart
and then customize the preset under the Advanced Button/Video Tab of that preset. In increase quality, you might look to increase
the Bitrate under Advanced Button/Video Tab settings - without compromising the file size.
Then you would upload that file to YouTube at the YouTube web site.
All of the above are factors that need looking into in order to determine the why for what you wrote
I have published a shortened advertisement video to YouTube- say 5 minutes-
and it is low quality
Often SD video upscaled to HD can present poorly. But, you are dealing with a HD workflow so that should not be introduced into the matter. The setup of the project and
the properties of the source video are important, but let us start with the above and rule in or out those considerations first.
Thank you. As always, any clarification needed, please do not hesitate to ask.
ATR -
I am attempting to upgrade from Adobe Premier Elements 9 to Adobe Premier Elements 13 after using 13's trial version for a few weeks. I am unable to find where and how to do this without losing the project I have been working on. Please help?
Vere Clarke
Premiere Elements 9.0/9.0.1 and Premiere Elements 13 are standalone products.
So, you can have both on the same computer, but only open one for your work.
The classical recommendation is to finish a project in the version in which it was created since there
is no guarantee that a project from an earlier version will open in the later version. Probably will, but
no guarantees. And, when you do explore this, do it from a copy of the earlier version project. Once you
take the earlier version project into a later version one, you cannot go back to edit the later version edited
project in the earlier version program.
If you have both versions (9 and 13) on the same computer and you have not moved, deleted, renamed any of the version 9's files/folders,
right click the saved closed Premiere Elements 9.0/9.0.1 project file, select Open With, and then Adobe Premiere Elements 13.
(Your 9.0/9.0.1 saved closed project file should be found in Libraries/Documents/Adobe/Premiere Elements/9.0.)
Please review and consider. If any questions or need clarification, please do not hesitate to let me know.
Thank you.
ATR -
Adobe photoshop elements 4.0 crashed on our macbook pro..
adobe photoshop elements 4.0 crashed on our macbook pro..
Hi. This forum is for beginners trying to learn the basics of Photoshop. I'm moving your question to the Photoshop Elements forum for specialized attention to your situation.
-
Upgrade to Adobe Photoshop Elements 4.0 plus Adobe Premier Elements 2.0
I currently have Adobe Photoshop Album Starter Edition 3.0
I would like to purchase the Adobe Photoshop Elements 4.0 plus Adobe Premier Elements 2.0. for more photo and video options.
I'm offered one of two options. Either buy the Full Version or the Upgraded version of Adobe Photoshop Elements 4.0 plus Adobe Premier elements 2.0.
I don't want to lose any of my videos or photos in my Adobe Photoshop Album Starter editon 3.0.
Will the Upgrade over the Full Version be sufficient?
Thanks,The upgrade only applies if you already have a paid-for version of these programs. You cannot "upgrade" SE.
> I don't want to lose any of my videos or photos in my Adobe Photoshop Album Starter editon 3.0
That isn't an issue. Your pictures aren't "in" PSA SE, it is just cataloging what's on your disk. In any case, the catalog will be usable by PSE 4 Organizer, so all your tags etc. will be preserved. -
Install Adobe Premier Elements 9 results in Windows Installer window pop up
Installed Adobe Photoshop Elements 9 fine. When installing Adobe Premier Elements 9, the installation fails during 'Configuring Windows Installer' and a pop up window appears with the title 'Windows Installer'. What do I need to do to get this software installed?
You need at least 30GB (or better, 60GB) free defragmented space for PRE9 to work. Do you have this? You may have been on the borderline during install and your first project, so when you rendered your project, or restarted the machine, (possibly Windows creating a system restore point) your free space dropped below the limit.
Can you also confirm that you didn't install any new software between the saving and opening of your project.
Here are some general points you should work through to maximise your chances of success
Install all Windows Updates.
Install latest version of Apple QuickTime (v7.6.8 at time of writing). Even if you don't use QuickTime, PRE relies heavily on it.
Install most recent graphics and sound drivers from the manufacturers web sites.
Run Disk Cleanup.
Run Defragmenter.
Temporarily disable any anti-virus realtime scanning.
And give us some information about your clip and hardware:
Use the GSpot Codec Information Utility to analyse the file and post screen image.
What project preset did you use?
Where did the clip come from?
How did you get it into PRE?
Post back here with the necessary information described here: Got a Problem? How to Get Started
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