Adobe Premier Elements Version 12 Registration

When I open up my Adobe Premier Elements Version 12, it asks me to sing in to my account but when I do it displays an error message
"There was an error contacting the server. Check your internet connection and try again"
Internet works fine.
It is not a password issue as this has been reset
Any ideas?????

storminjackass
Premiere Elements 12....what computer operating system?
Are you working from a home computer or from a computer which is part of a school or company network?
Since you do not have the current version (which is 13/13.1), it is probably that Adobe will can help since it typically
supports only the current version.
If you get into that type of situation, please review and consider the following solutions
a. SLCache Folder renaming et al
ATR Premiere Elements Troubleshooting: PE12: Premiere Elements 12 Editor Will Not Open
and
b. ATR Premiere Elements Troubleshooting: PE12: Sign In Failure (Connect to Internet or Fix Computer Clock)
Please let us know the outcome.
Please do not post contact information in order to avoid nuisances to your tel and fax and email address.
Thanks.
ATR

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