Adobe Premiere 12 No Disk in Drive Error

I have just installed APE 12 on a Windows 7 PC from a DVD purchased from Amazon. The installation was successful with no error messages. When I open APE I get an error message saying "There is no disk in the drive. Please insert a disk into drive \Device\Harddisk2\DR2. I can get to the program by clicking Cancel or Continue on the error message several times. The same error occurs when I exit the program and I have to click several times to get rid of the error message. I have tried uninstalling and reinsatlling APE 12, but that did not get rid of the error. Any suggestions?

Gene
When you did the uninstall reinstall, did you go the route
If possible, in opened project, Help Menu/Sign Out. (That is 12's Deactivation step.)
Then uninstall the usual Control Panel route.
Run through of ccleaner (regular cleaner and registry cleaner parts)
http://www.piriform.com/ccleaner
That should get rid of any leftovers from incomplete uninstall or reinstalls
Then reinstall with antivirus and firewall turned Off.
You are more likely to succeed if you use the above than just delete the settings file. But, if you want to try deleting the settings file first, then
Local Disc C
Users
Owner
AppData
Roaming
Adobe
Premiere Elements Folder
12.0 Folder
and in the 12.0 Folder is the Adobe Premiere Elements Prefs file that you delete. If that does not work, then you delete the whole Premiere Elements Folder in which the Adobe Premiere Elements Prefs file exists. Be sure to be working with Folder Option Show Hidden Files, Folders, and Drives active so that you can see the complete path.
In versions earlier than 12, the answer to this type of problem target SmartSounds soundtrack feature. There is no SmartSounds feature in 12 althoug 12 does have its Music Scores and Sound Effects.
More later.
Looking forward to your results.
Thanks.
ATR

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I'm having some issues with the Enable Disk Use
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Angie
dell dimension 4700
Windows XP
bump.
dell dimension 4700 Windows XP

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/*--- Formatted in Sun Java Convention Style on Thu, Jun 21, '01 ---*/
/*------ Formatted by Jindent 3.23 Gold 1.02 --- http://www.jindent.de ------*/

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Adobe Premiere 12 No Disk in Drive Error

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