ADOBE PREMIERE - Big size letters
Hello guys,
i'm having the following issue with my AdobePremiere.
1. ADOBE CC with big size letters. ScreenSize 1920x1080
2. ADOBE PREMIERE CS6. Here everything is okay. ScreenSize 1920x1080
I don't know why i'm having this issue. The first one (ADOBE CC) looks really weird on my screen, really big.
May someone help me?
PS.: i'm having the same issue on my inDesign. My AE, Ai, Lr, Mu, Ps are okay.
Regards,
Felipe Cardoso
Where are the 'Big size letters' it looks ok to me
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Canon and Adobe Premiere: cinema size?
Hey guys,
I am attempting to make a short film inside of Adobe Premiere CS4 using my Canon T2i. Unfortunately, I am stumped trying to figure out 1) the best way to import my mediaI into adobe, and 2) how to alter the frame sequence size so that it will display in a cinematic widescreen format. I can create a sequence to fit my camera's current setting and display a frame size of 16:9 (green). However, I would like to create a frame size much wider than that (blue). How can I do that?
I currently have my camera settings set to capture video at 30fps and in 1080p. Dimensions of media are 1920 x 1080. How do I get my media to look the way that i'd like? I can't seem to find any video tutorial or help anywhere online. I almost want to just throw some black bar overlay on the top and bottom of the sequence and call it quits, but I figured I'd ask here first.
Christo illustrate more what Bill is saying ...
Basically you can't stretch out your image without distorting it to fill that frame you want....instead you have to crop a portion of the top and bottom because it just wont fit otherwise...
sooo, here is an image of aspect ratios found in real life
I chose to show you sample of 1.78:1.... using this image ( which is REALLY drawn to the real aspect ratios ) I selected that frame in photoshop and transferred that selection to your image....then I expanded the selection ( new frame size ) to the edges of your green area and stroked the selection with black...so you could see the frame and the area you would LOSE ( top and bottom ) of your original footage in order to get that aspect ratio....
Then Bill goes on to explain that you have to set up a new project who's measurements ( height x width ) matches the aspect ratio you want and you need to fit your footage INTO that....which ( if you do the right measurements according to your footage compared to the new framesize) will automatically crop the top and bottom....or you can use motion scale etc
credit.... first image if from panavision aspect ratios...website -
Adobe Premiere Pro CS4 4.1.0 update not working!files wrong size too?
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Hi, Is there a way to increase the maximum size of a download? I'm trying to download Adobe premiere pro (1GB) and I'm getting an error message that says my maximum download is 10 MG
That's between you and your internet service provider. By the way, you posted to the 10.3 forum. 10.3 can't run on your MacBook Pro. Don't forget the following facts:
b= bit
B = Byte
8 bits in a byte
A typical DSL connection has 1 Mbps speed or 128 kBps speed.
At that speed
1 minute gives you 7.5 MB
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Adobe Premiere Pro CS3 is exporting in the wrong size
I want to export my clip I've made in Adobe Premiere Pro CS3 while choosing the option "HDV 720p24" (I've also tried 25, 30 and a few others).
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Which is EXACTLY what I want.
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Best regards, Izzy.Hi everyone,
I apologize for digging up an old thread, but I figured that I'm experiencing this exact problem and have no idea how to work around it I might as well post in an already started topic.
I'm trying to export 1280 x 720 video to that same resolution, but Premiere Pro will not let me choose anything other than 720 x 480 for the size when I try to export through File > Export > Media. I have attempted to use multiple media formats but have had no results for what I need. If it really help, I've posted a couple of screenshots showing my current project settings, but this is just one of a few different formatting attempts which have all turned out the same:
http://www.derektoigo.com/assets/screenshots/premiereexport1.png
http://www.derektoigo.com/assets/screenshots/premiereexport2.png
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Adobe Premiere Elements 7 With Worthless Error Messages.
I have been a programmer since 1984, and if I saw a programmer in my team wrote these worthless error messages, I would go into my office and kill myself.
I Googled them, and I found them discussed; but the responses were of no use to me, mostly.
1. The error message I got that brought me to the edge of a cliff is: "Sorry, a serious error has occurred that require Adobe Premiere Elements to shutdown. We will attempt to save your current project."
Then it crashed.
When I was taking Operating Systems in my computer science class, a crash means you will get no more than 60 (out of 100). At IBM, a crash is always a SEVerity 1 issue. There is no way around it. Crash means the program is worthless.
I Googled it, and Adobe suggested it could be some drivers using virtual audio. I uninstalled everything I could find, and this problem is not going away. I looked at the sound device configuration, and it's using physical audio, not virtual audio.
I uninstalled Premiere Elements 7 five times and reinstalled them. They still failed. Finally, I reinstalled it at a different location, and it managed to "Found default catalog. Trying to open the default catalog." Then crashed.
If I wanted to use the default catalog, I would have said so. If I knew where they are, I would have set them on fire.
Anyway, I have a project due this afternoon, and I am stuck with these worthless Adobe Premiere Elements 7 error messages. No wonder Steve Jobs banned Adobe Flash. They are pretty worthless.
Sorry I am so upset, because none of you need to read my frustration; but I am up to my neck with Adobe. Once I get my project done, and I am switching to SONY Vegas.
But, for now, would someone tell me how to get rid of these problems so I can get the video edited? Thank you.I noticed these errors were reported years ago, and Adobe has done NOTHING to improve it.
Go back to my little list of how problems, crashes and errors sort out. That was how it was way back with Premiere programs, and how it still sorts out.
Even the patch for PrE 8 was mainly to get it functioning with nVidia and ATI graphics cards. Yes, those "fixes" probably straddle the line between Bugs and system, with a nod towards Bugs. I know that Adobe takes their Bugs very seriously, and work overtime trying to find fixes for those, that do exist. Though it took a bit of time, as they gathered info, still Adobe had a patch, and that is rare for PrElements, due to the normal lifespan of that program.
I provide some of the same answers today, that I did years ago, to fix the problems. In nearly every case, things sort out per that list. As "system" is both #1 and is also by far the largest segment of causes, that is where I begin looking. With PC's, there are myriad configurations, and most are not suited for video editing. Too many load up their e-machine and expect to edit HD material. Obviously, that is not the case here, but there could still be equipment incompatibilities, or just some tweaking needed. I see similar in the PrPro forum, as the Mac-users put the program on their MacBook Pros, with one tiny HDD, and a very weak CPU, and things go horribly wrong. If PrE was ported for the Mac, we'd have the same issues here. Usually, my first question will be about the I/O sub-system, i.e. the HDD's, their size, speed, free space, controller type and how they are allocated. Video editing is highly I/O intensive, and most computers are not even close to being able to efficiently handle it. I recommend a minimum of 3x SATA, physical HDD's, and suggest that they be setup to spread the I/O workload over all three. Some manage with a 2x I/O, but that is below MY minimum, and is the real minimum from Adobe. A single HDD I/O is just going to cause bottlenecks, and there is no way around that.
Once, it was more the domain of the PC, that one had system issues, as Mac's were so limited and controlled. Now, as they have gained the ability to expand beyond the absolute control of Apple, those users are finding out that systems DO matter.
Notice #2 - Assets. Not all AV material is meant to be edited. Some, like AVCHD (a consumer format) will require a pro-level computer, just to get smooth playback! The second most common issue is trying to edit material that has something like the Xvid, or DivX CODEC.
Number 3 - Project, is very important too. One must match their Project Preset to their source footage. If not, then there will be problems. The failure to do this match is one of the biggest causes of issues, though usually not crashes, or hangs.
Number 4 - OE, is when a user decides to push a button, and expects something else to happen, and often because that's how it worked in another program. Many argue with me that #2 and #3 are OE too, but I am much more lenient, than they are.
Then, there ARE the Bugs. PrPro CS4 had a bunch. CS4.1 fixed a few, but broke some other things. It was not until CS4.2, that things got corrected, mostly, with that version. Then, CS5 hit, and seems quite good, but has a few Bugs too. Some were left over from CS4. A new update for CS5 is coming, and soon. Will it also fix those lingering Bugs? Only time will tell. Will it be a perfect program? Doubtful, but I'll bet that it'll be a "better" program.
Think back to when you started programming. You were writing apps. for the majority of the install-base. However, what happened if the user had Extended Memory? What happened if they had Expanded Memory? What happened if they had both, and a software manager to handle those? Most still had 640KB. By that time, I had 2GB, though my MoBo could only handle 1GB with the managers. How could you write for me? I was 1:1000000, or maybe even less. I had to do my programming on the fly, and often had boot discs for different programs. It's not that much different now, except that I would not be such a rarity any more, but hardly mainstream.
I'll bet that we can sort much out, by tackling the "Big 3," and then working down, if necessary.
I like doing test Projects, keeping things simple, and testing as we make them more complex. That helps isolate the issues in most cases. In another thread, the poor user says that all Project Presets, all formats and all Export setting yield issues. My first thought is to isolate on one Project Preset, one set of Assets, and see if it's a system issue.
Sometimes it's easy, and that is good, 'cause the user gets to editing and not fritzing so much. Just nailed one in Encore, but the poster gave me all the data necessary, and my memory did not fail me (maybe it was not "wine-thirty yet?). One post, and one correct answer. Life is good. Sometimes, it takes days, and many posts, to narrow things down. In but a few, there is an answer. In those (like the PGC error in Encore) one never does really solve the issue, and the only hope is to get the OP to start over, do everything by the book, and hope for the best, this time around.
Good luck, and be assured - I do feel your pain. If I have not had one of THOSE error messages, believe me, I have read of them too many times.
Hunt -
Need help with Adobe Premiere Elements 9 for the Windows XP PC
Just got it today, so I could make my own video and audio files from pre-existing ones. I first used a version of Adobe Premiere back in school in the '90s, and seemed to easily make them there, while not working on school work. There was a row for inserted video, and a row below that for inserted audio. I'm out of college currently, and just bought Elements 9, as said, but am struggling with it. Could someone please tutor me to get me started? Perhaps even talk over the phone? I'm trying to combine different video and audio tracks into a new singular video/audio file.
Thanks in advance.
>>
Welcome to the forum, but unfortunately, you have posted to the Premiere Pro, CS 4 and Earlier forum.
Instead, you should post to the PrElements Forum, as few here will know anything about PrE 9.
Now, the starting secret of PrE is your Source Files. Can you tell us the full details of those?
Next, matching those to the correct Project Preset, is the next step. Can you tell us what you chose at New Project?
For a list of some of the resources for learning PrE, see this ARTICLE.
Good luck,
Hunt
>>
What are Source Files? You mean the videos I'm using? The main one is here:
http://www.tfarchive.com/cartoons/videoclips/bones.php
Two to four additions to it will be used with video parts from here:
http://www.tfarchive.com/cartoons/videoclips/us_commercials.php
And my first project is a .prel file. Is that what you meant?
Is it possible I could get assistance over the phone?
Thanks.I created a more precise list of what I wish to combine to make one new video program:
Audio:
http://www.tfarchive.com/cartoons/videoclips/bones.php
Transformers_S2.mpg (0:00 - 0:33) (All)
Video:
http://www.tfarchive.com/cartoons/videoclips/bones.php
Transformers_S2.mpg (0:00 - 0:08)
Fade to
Transformers_S2.mpg (0:31 - 0:33)
Fade to
http://www.tfarchive.com/cartoons/videoclips/us_commercials.php
Rodimus.mpg (0:00- 0:08) (Note: Should start after grey jet passes by on top of screen (less than a second in), and stop after blue robot tramples over the other two robots, cutting off the part where he's shot at from the sky, and all that afterward.)
http://www.youtube.com/watch?v=5yd1OmZvU8w
(1:34 - 1:38) (Note: Should start as soon as video beings, and end when the four side robots are shooting their laser guns, and the one in the middle shoots his shoulder-cannons, cutting off the part with the bridge and missiles, and everything else afterward.)
http://www.tfarchive.com/cartoons/videoclips/us_commercials.php
trypt.mpg (0:15 - 0:16) (Note: Only shows the brief second or two where the five robots quickly transform to one big robot.)
http://www.youtube.com/watch?v=h23kRJ9i058
(5:22 - 5:25) (Note: Should start with all 5 robots appearing onscreen, and end with them, in a combined robot, firing at the screen, cutting off the white laser-shooting base/battle-station and everything else afterward.)
http://www.tfarchive.com/cartoons/videoclips/bones.php
Transformers_S2.mpg (0:23 - 0:33) (Note: Should start with lava-flowing ending, and lined-walkway appears, and goes to the end.)
Not sure if I can get all of these videos in, in the 33 second time limit. I'm willing to cut either the trypt.mpg clip, and/or the youtube link-clip below it.
I have a youtube downloader program, so no worries there. Also need to know how to cut video so I can make these clips that are from youtube and tfarchive.
I also want the video to contain the same quality as shown from each file here, and all fit the size of the largest file (the youtube one, I think it is).
Please LMK how to do this, and if any of this is unclear. Things like this are all I really want to use APE9 for, so I won't be asking much else here.
Thanks. -
Adobe Premiere 4 Elements 4 performance issue
Hi
I am a new user of Premiere 4 Elements and I completed my first project to get myself through the learning curve. However I experience a serious performance issue on my computer with this product. Sorry about the long post, I tried to give as complete info as possible. Thanks in advance for any advice on solving the issue.
1. When I open my project, a progress bar stays for several minutes at the near-completed state before the application window opens. Then the window is still frozen for several more minutes (the Windows hourglass displays for about 4 to 5 minutes) before I can actually start using the program.
2. When I task-switch (e.g. to edit a photo in another application, or to check in Windows Explorer where a file is that I want to open) task-switching is slow, and when I switch back to Premiere 4 Elements, the screen freezes again for several minutes (4 to 6 minutes) before I can continue working. Same happens after I used the option to add media from Hard Drive to the project.
3. When I press the Play button, the sound sometimes plays while the video preview gets stuck on a single frame. When I wait a while, it seems like Premiere is busy updating the icons on the timeline, and after that, I can play the video again. Sometimes the screen freezes so I canot press the pause button, and the audio just continues playing for a minute or two.
4. Last night I eventually got the project finished, and started rendering the project to a PAL DVD - quality MPEG. It was still rendering this morning, with the progress bar showing less than a third of progress. At last check it displayed an estimated 16 hours of predicted rendering time, and still increasing the time....
5. In one week of use, I experienced one to five crashes per evening while using this product.
My input files for the project are existing MPEG files that I loaded from the camera (with it's software) long before I purchased Adobe Premiere. (so I did not use Premiere's feature to import the video). This camera generates a new MPEG file each time you press the start/stop button. I can see hundreds of clips on the camera when I mount it as an external USB hard drive on Windows. I suspect the number of files has to do with my issues, so I need assistance on an improved workflow, given the source format I work with. In my test project the original footage consists of about 140 MPEG clips; about 15 photos sized to PAL DVD size (720 x 5xx), one imported DVD VOB file, and then a menu, a title or two, transition effects, and so on. The final project should render 30 minutes of video, but the original footage is about three times that duration. Can someone please suggest a workflow considering the possibility that I will have to deal with these hundreds of small clips?
The software's box specifies a Pentium 4 and 512 Mb RAM, Direct-X compatibility and 4 Gb HDD space.
My computer spec's are:
Intel Core 2, 2.13 GHz,
2 Gb DDR RAM,
200Gb Serial ATA HDD, with:
Premiere on partition C: with 25 Gb free,
Project on partition D: with 40 Gb free.
Very entry-level graphics card (purchased the PC with no thought of games or video).
XP Home is installed.
In Windows Task Manager I notice about One Million Page faults being generated for Adobe Premiere in the periods I mentioned above when Premiere gets stuck. Item 4 above was at 3.5 million page faults with about 25% progress indicated of the rendering process. Is this indicative that I need more RAM?
I have read other posts on this forum that people advise users to have Premiere on one HDD, the swap file on another physical disc and the project on yet another. I can understand the logic, but I checked that my PC was well above the software specifications on the box before I purchased, and I am not so serious about making videos that I would want to upgrade to such a monster PC. Besides if the requirements are such, Adobe should have specified that on the box.
Thanks, WillemWillem,
Looking at your system specs., I see one major bottleneck - your I/O system. You have a partitioned HDD.
This means that the heads on your HDD are being asked to be in several places at the same time. Partitioning is an element left over from a much earlier time in computing and should not be used nowadays, with very few exceptions. I will explain. You have a fixed number of platters and heads on a single HDD. Those heads are what access the data on the platters. In the case of PE, you are asking the heads to be:
1.) reading the OS
2.) reading Premiere (your program)
3.) reading & writing the Windows Page File (Windows' Virtual Memory)
4.) reading & writing your media Assets (depending on what you're doing)
5.) reading & writing your Scratch Disk data
6.) reading & writing data for any other Process that requires it
The first step that I'd take would be to add another HDD, and do away with the partition on you Drive0. With two physical (not logical as you have) HDDs, the ideal setup would be:
1.) OS and all programs on C:\
2.) Project, Media and Scratch Disks on D:\
Things would even better, though not to the %, that adding only one additional disk, if you added two. Ideal setup for 3 HDDs would be:
1.) OS and all programs on C:\
2.) Media and additional Assets on D:\
3.) Project and Scratch Disks on E:\
I've also found speed increases by having my Windows' Page File on a separate HDD, but that is overkill, really. Now, I've got 5 internals with 1.75TB of space, so it's easy for me to do this sort of thing.
You have a 200GB SATA HDD (Drive0), and I'd keep that for your C:\ (no partition) and add another SATA in 500GB - 1TB range. If you have SATA II, make sure to go with a new HDD with the exact same connector (SATA, or SATA II). Most on-board controllers can handle 4x SATA channels, so it should not be a big deal.
Most work will come from having to do a complete system backup of your Drive0 (your C:\ & D:\), as you'll need re-partition it. Another way around this would be to leave the C:\ & D:\ partitions, and just move all of your Media, Assets, Project and Scratch Disks to your new physical drive. Keep your D:\ partition, but use it only for storing maybe Audio Assets, that you use infrequently, and the like. Do not partition your new HDD (drive1).
Note on load time: that will speed up somewhat, if you get another HDD, but PE does need time to read it's XML files, that tell it the location of all Assets, then go find them, and verify that they are correct. Only a bit of a speed up there. Almost everything else that you mention, regarding speed, will improve greatly.
Others will have some more ideas, on ways to speed things up, and I'd consider them all, plus the addition of another fast, large physical HDD.
BTW: great post. It is probably the most complete that I've seen in any of the Adobe forums. It's easy to read (good use of paragraphs) and contains all the data, that I could want. I'd hold this up as a model on how to ask a question on these boards.
Good luck,
Hunt
[EDIT] To let you know, I actually have my Drive0 (500GB SATA II) partitioned (for another reason) and use it just like my second suggestion, re: re-partitioning. My "Movie Music," SFX and minor Assets are stored on my D:\, plus I have my Windows' Page File split over three drives. This after much experimentation. I'd not recommend this, unless you have a lot of extra time on your hands. Just keep it on C:\ -
Exporting video,adobe premiere cs5
I used adobe premiere cs5 to make a video which includes photos and videos. It's 40 min long. When i do export, microsoft AVI format, it comes out too big (8.5 Gb) and i can't copy it to SD cards or memory stick.
How can i make it "copyable" and smaller (Gb)?
The sequence settings:
Editing mode: desktop
Timebase: 29.97 f/s
Frame size: 800x600
Thank you!There are endless choices of codecs and settings you could use. If you tell us the intended delivery, we can narrow it down. Do you want to share with friends to watch on other computers? Online streaming? DVD?
Thanks
Jeff Pulera
Safe Harbor Computers -
Problem with Adobe Premiere Elements 11
Hello
Need your advice .
Problem Description:
Adobe Premiere Elements 11 (BOX)
After adding any the timeline material ( pictures or music or video) , 2-3 seconds hanging.
Then closes without any notification.
This program gave me a friend, not for need. He used it to me.
By not knowing at first I installed a Pr, and then my friend temporarily deactivate the license .
In the "Help" menu is available only " Deactivate" ...
It is a problem with the activation or something else?
Hardware:
Operating system Windows XP 32bit sp3
3GB RAM
Processor Intel Q8300 ( 4 cores )
motherboard Asus P5P41TD
video card nVidia GT220 - Latest drivers
Direct X 9.0c
Software:
last QuickTime
microsoft visual c + + 2008 redistributable
microsoft visual c + + 2010 redistributable
net framework 4
net framework 3.5
net framework 3.5 language pack
k-lite codec pack full
Help please .-What model of camcordder is your video coming from and what format and resolution is it?
I tried to add a video with the two devices.
Samsung HMX-H300
Video settings added to the project:
Video: MPEG4 Video (H264) 1280x720 50fps 12009kbps [V:
HMX-H300 [eng] (h264 main L4.1, yuv420p, 1280x720, 12009 kb / s)]
Audio: AAC 48000Hz stereo 127kbps [A:
HMX-H300 [eng] (aac, 48000 Hz, stereo, 127 kb / s)]
Used settings:
PAL-AVCHD-AVCHD LITE 720p50
The same thing happens and another video.
Sony DSC-H5
Video settings:
Video: MPEG1 Video 640x480 30fps 104857kbps [V: mpeg1video, yuv420p, 640x480, 104857 kb / s]
Audio: MPEG Audio 32000Hz mono 64kbps [A: mp2, 32000 Hz, mono, 64 kb / s]
Used settings:
DSLR-480p-DSLR 640x480p50
the same result.
-How did you get the video from this camcorder to your computer?
Files are copied to the flash card to the HDD.
-Have you ensured that a video clip from this camcorder is the first clip on your timeline so that the program can match its project settings to your video specs?
Yes. Video clip from this camcorder is the first clip in the timeline.
Parameters of the project and the video above.
-When your project settings match your video specs, you will NOT see a yellow orange line along the top of the timeline, above your video clips, in Expert mode. Is this the case with your project?
No. I suspect that the problem occurs in the video is displayed on the timeline.
Because the assets of the project and put the video thumbnail is displayed on this video.
at the time of the drop on the timeline displays only rectangular frame that meets the duration of the video itself. let go of the mouse button. Displays only the blue rectangle.
Thumbnails of the first and last frames do not appear. takes 2-3 seconds and Pr closed.
I believe that until you see the yellow line is not reached.
-Have you ensured that any photos you use are sized to no larger than 2000x1500 pixels in size?
Yes, size is not more than 2000x1500
- You're using a somewhat antiquated 32-bit operating system that can make limited use of your RAM load (which may explain why you only have 3 gigs of RAM), so you'll need to optimize your workflow by matching project settings to your video as closely as possible in order for the program to work effectively and stably.
yes, you're right. need to upgrade to 64bit. so I put 4GB of RAM, but I can not install 64bit Vindovs. no time. and available only 3.25 GB.
I would add, I hope it will help isolate the problem.
I've been tracking work in process monitor Pr. the very moment when it closes when you move the video on the timeline.
begins after the closing lines
Registry
RegOpenKey
HKLM\Software\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\ContentAnalysisData.dll
Before doing so, refer to
File System
C:\Documents and Settings\All Users\Application Data\Adobe\Premiere Elements\11.0\Online\DVD Templates\All_Lang\General\(A) Fun\it_IT_FUN_PAL_S_SM_OUTPUT_s_prv_sm.png
and the like ...
I turned drvatson. now the error appears as a window.
System disk, and on which stands Pr error checking. there are no errors.drive on which stands Pr error checking. There are no errors. -
Is Adobe Premiere Crashing on you??? - Solution to almost every cause...
I've been trying to fix this problem of mine, and I've found that countless people have had the same problem with previous versions of premiere and still do with even the more recent versions. I'm going to be posting this on multiple forums to help out. Well, I might be being a little cocky saying that I have a solution to every case of Adobe Premiere not working, but I will give as many solutions as I know starting with my problem, which I've had happen multiple times, and then go through the possible solutions to other countless people's errors that I've seen while trying to fix my problem.
It might almost seem like it's not worth it to go through all of my steps and instead just format your hard drive, but some people have too much stuff to have to copy off the drive to do that so that is why I'm posting this. For example, I myself have over a Terabyte of music on my computer =/.
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When I would click on Premiere, no matter what version ( I only tried Adobe Premiere 6.5, Pro 7, and CS3 but I'm sure it would've been the same for all ) it would pop up as it usually does and then it would crash ( for search provider purposes I'm going to put every word I can think of ) lock up, freeze, shut down, close out, not work, wouldn't start, doesn't open, won't run, can't load, etc. Premiere 6.5 for example would say "Initializing" and then give a send or don't send error message. Similar thing for CS3 except it didn't say "Initializing" it said something else, but it would only say the first thing it would try to do and then the same error messages every time. This seemed to be an unfixable problem I've had multiple times with adobe premiere and I've tried the following possible fixes but none worked: System restores, uninstall and reinstall, uninstall all audio and video codecs I can find, Delete every adobe premiere file that exists on my computer including documents and settings / my documents / windows / program files / temp files / prefrence files / application data / etc., also going into my regestry editor and going to HKCU... as well as HKLM / Software / Microsoft / Windows / CurrentVersion / RUN and RUN Once and deleted any proccesses I knew I didn't need on startup, I've also tried unchecking Load Startup Items under the Selective Startup section using "msconfig" in the run command and then restarting without those background programs running and then tried Premiere, and I've even tried to do a repair install of Windows XP, but not a single one of those things in any combination would do the trick!!!
POSSIBLE CAUSES
The problem actually started after doing a system restore, maybe undoing something I wasn't aware of even though the system restore itself was only created a few days back so I'm not sure how that could be, none-the-less the problem started just after. It might have also had something to do with a new program I had installed to clean my registry. I don't believe that was the problem because after cleaning my registry and before the system restore the program worked just fine, but maybe the combination of the two things caused the problem this time. A few other problems I've heard of as possible causes / solutions are...
· Conflicts with Audio Codecs such as - Lame Mp3 / Ra-Audio codec12 / RC3 / etc.
· Conflicts with Video Codecs such as - Ligos, ffdshow, Darim Vision, Moonlight WinDivX, WMP DVD Playback, Core Video, Matrox, Fraps, etc. etc.
· Malware, Viruses, Spyware, bogus Registry Cleaners like RegCure, Pirated Software ( big no no), and other vulnerabilities.
· Prefrence files that needed to be deleted like: Prem60.prf, Premiere 6.5 Prefs - in C:\Documents and Settings\YourUserNameHere\Application Data\Adobe\Premiere, and a few other pref files I can't really remember.
· QUICK TIME, you should uninstall quicktime (which might have been my problem) and delete all files associated with it including Apple Software.
· Start Up proccess conflicts. Use Msconfig in the run command line to bring up msconfig, then under General / Selective Startup, uncheck Load Startup Items and restart your computer. If after restart Premiere doesn't work read on...
· Ace Mega Codecs Pack: This one can cause a lot of conflicts... Here's a screenshot of what your Ace MCP settings should be on through a Custom install, or you can use your control panel to modify an already existing install... http://frankreu.ipower.com//AceSettings.jpg
MY SOLUTION ( to possilby every case of Premiere crashing )
This is a very good solution to have so that you don't have to try all the other things first, I guarantee this is the best solution and it will take a little courage on your part but does the trick without having to format your Hard Drive. The first thing I did was uninstall all versions of Premiere, then Ace Mega Codecs pack v5.93.8971, I also uninstalled all extra audio codecs I could find, and uninstalled any extra software I didn't need on my computer while I was at it which might be causing the conflict such as Fraps, Growler Guncam, and any other little programs I didn't need and could reinstall. Even going as far as looking through the Program Files for things I didn't recognize, and if I were anyone else I would google it to make sure it is not a necessary file, and then delete all the folders to programs I had already uninstalled that were left over or other folders to things that I didn't need. If you're going to do this make sure you go into your My Computer folder, then at the top select the Tools tab and click on Folder Options, then on the view tab make sure that Show Hidden Files and Folders is selected and click apply. Then I went into C:\Documents and Settings\ (Every different account there was) and looked through the Application Data folders and the Local Settings folders for left over Adobe Premiere files and folders and deleted them all. I also cleaned out every temp folder I could find by selecting the files and pressing shift + delete to skip the recycling bin proccess. If you come across any files that say "cannot delete" due to file permissions just look on google for the program called Unlocker 1.8.7 and download it for free, here's the current link http://ccollomb.free.fr/unlocker/unlocker1.8.7.exe. After installing it, should only take seconds, you can right click on any file or group of files and click unlocker, then select the delete option and press the Unlock All button. If the process winlogon.exe or svchost is in the list of processes you are going to unlock do not do it, this will freeze up your computer. After deleting all those left over files you should use your Search command in your start menu to look for anything with the name Premiere in it, make sure you select Advanced Options and then put checkmarks next to Search System Folders, Search Hidden Files and Folders, and Search Subfolders. Delete all those files, but make sure they are related to Adobe Premiere and not something else. Then, and this may not be a necessary step so don't panic, I ran Uniblue Registry Booster to clean out my registry files of all unecessary entries and also did a registry defrag. Uniblue is software you have to pay for though so you might want to fish around on the internet for a good free registry cleaner, do not use RegCure though that one's a scam.
Then, and this is where you have to be kinda brave, I went into the registry editor by pressing the start button on my tastbar and opening the run command I then typed regedit.exe, or just regedit, to open the system registry editor. First you should make a backup of your registry before going any further by clicking the File / Export button, and saving the registry to your My Documents folder or somewhere else you will be able to find it. I would then use the Find command with all options checked to look for Adobe and then Premier seperately to make sure I found every place that had Premiere entries in it and then deleted those entries. Make sure you start from the top by having My Computer selected. Some would only say Prem~.exe and things similar to that, so that is why you have to look for Adobe as well to find all the entries. Once you click find, you can press F3 to do a find next and continue the seach after each value you delete. If a folder contained only a value with an Adobe Premiere property in it I deleted the whole folder. I then searched for the following words and began the same proccess with them: Ligos, Matrox, Fraps, Quicktime, and during the search if I saw any values I wasn't sure of because they didn't seem to be what I was referring to I left them alone. I also deleted any entries that I knew I nolonger needed in there such as Apple Software, and refrences to game demos or other programs I knew I had already uninstalled. Be carefull with that though, you should be absolutly sure before deleting anything from the registry. You have a back up so don't get too scared if you damage it, just double click your backup of the registry, then reboot and start over. Worst case is that you might have to do a windows repair install if you mess up.
Anyway, after you're done in the registry create a system restore point and then restart your computer. Once it loads up again try reinstalling Adobe Premiere and make sure you cross those figers, that's the most important part. Viola, that's my solution. If it doesn't work for you, well, most likely you have some serious malware or a trojan that just doesn't like Premiere. I myself use Panda Titanium 2009 as well as Uniblue PowerSuite to keep my system clean. If you can't afford that try Lavasoft Adaware freeware + Microsoft Malicious Software Removal Tool and see if they don't catch anything. Good luck, and I really hope that I help at least one person with all of this lol.Jeff:
I have had both good and bad experiences with Acronis True Image. I got the recent copy of ATI via a Newegg.com bundle. I haven't tried it yet on any Windows 7 editing systems. ATI installs some services that I would rather not have running in the background.
What made you change from ATI to ShadowProtect Desktop Edition?
Are you running Windows 7?
What do you see as advantages to running ShadowProtect Desktop Edition as opposed to Acronis True Image?
Thanks -
An update to Adobe Premiere Pro CS4 will be available via Adobe Update Manager shortly. The file will also be available for download tomorrow (November 20) on Adobe.com, as will the readme (at http://www.adobe.com/support/documentation/en/premierepro/releasenotes.html). In the meantime, here is the text of the readme.
We're really excited about this update, especially considering we released CS4 just one month ago. To force an update, choose help --> find updates from any Adobe application. The AME update that releases with this update is required as well.
Important note: if you are using the Elemental Technologies RapiHD plug-in, you must update to the latest version in order to use Adobe Premiere Pro CS4 4.0.1. You can update the plug-in by visiting the Elemental Technologies web page: http://www.rapihd.com/?q=node/129
New in this release
- OMF export
- Final Cut Pro import
- Edit in Audition (Windows only)
- Surcode support
- AAF import and export
- High quality motion
- Third-party support
Notable fixes
- Attempting to trim locked tracks results in a crash (#1888355)
- Crash on Win and error on Mac when using Numpad-Asterisk keys to generate marker when
playing in Program Pane when Effect Controls pane is closed (#1890626)
- Crash when the Metadata panel is brought into focus when a DVCPro HD clip is selected
(#1884633)
- When a filter/search is applied in the Metadata Panel and then a different asset is selected, the
filter does not update (#1876954)
- Custom schema causes Adobe Premiere Pro to crash performing many basic operations,
starting with New Project (#1888938)
- Render of transition in imported EDL-based sequence fails; on Mac, causes application to hang
indefinitely, user must be force-quit application (#1873434)
- After ASND is saved, an effect is always ON if it turns OFF while playing (#1864978)
- Crash when attempting to load a project that contains a composition if headless Adobe
Premiere Pro is serving Adobe After Effects (#1871578)
- Exporting video as MPEG 4 will create a video file that imports at the incorrect length
(#1851063)
- Trimming both ends of a clip, then moving the clip will cause looped playback to be silent, or
only playback portions of the clip (#1868409)
- When exporting a timeline containing cuepoints, deleting a cue point via AME Batch-> Export
Settings, the cue point is still present in the output file (#1866690)
- Playing an audio-only file in the source monitor will cause the application to lock up (#1887330)
- Exporting any MT session as 24bit WAV leads to garbled audio Mac only (#1881684)
- Adobe Premiere Pro allocates too much memory and reads too much data from disk when
loading project files on the Mac (#1890579)
- With camera connected, opening clip from Timeline into Source and selecting File Debug
results in a serious error (#1889197)
- Export to tape is active from DVCPRO HD sequences (#1863718)
- Application intermittently crashes when exporting a movie (#1868405)
- Render and Replace of offline clips takes over 20 minutes (#1885273)
- Application crashes when cancelling Normalize Audio Track dialog (#1887615)
- When an AVCHD clip is inserted into a DV timeline with Scale to Frame Size applied, rendered
previews of the clip show artifacts during Timeline playback (#1863988)
- Using scale to frame size in a timeline lowers output quality and softens detail and sharpness;
typing in scale attributes manually or using Adobe After Effects produces much better results
(#1527669)
- Multiplexed MPEG files exported to HD size and then imported back in to Adobe Premiere Pro
show up as 601 color space instead of 709 color space and hence the colors of the imported
files are off (#1852977)Other users have reported having trouble with VOB files from DVD recorders. Properly authored DVDs work.
Where did you get the VOB files that won't work for you?
-Jeff -
Odd, Green video in Adobe Premiere CS4?
Hi! This has been happening to me a lot lately, and I really need a fix!
When editing my projects, I will have imported a lot of video files.
Before dragging those files into my timeline, I like to preview them.
However, sometimes, the video does not play. The sound does, but all I see in the preview are random frames from other video files that I have imported. (Ex. Say I preview a video of a dog barking, which works. Then, I try to watch a video of a cat meowing. I hear the cat perfectly, but random frames from the dog video are all I see in the preview area.)
Random videos also turn green when previewd. I will not be able to hear them, like last time, but the whole frame is green and I will not be able to see them. On the timeline they are black.
I usually solve this problem by restarting, but I have to get this project done!
I recently imported a WAV file and an mp3 file into my project. ***The video files are in MP4 video format.
OS: Windows 7 64-Bit Home Premium
Processor: Intel(R) Core(TM)2 Quad CPU Q8400 @ 2.66GHz (4 CPUs), ~2.7Ghz
Memory: 6142MB RAM
Card name: ATI Radeon HD 4650
Everything is on my C:/ Drive.Hi Everyone,
Thanks so much for the initial response to my question - I really appreciate it! Everyone in this forum is EXTREMELY helpful, and I hope I can find a solution. I have taken your advice and am currently going through all of the troubleshooting stages listed in the above, but, have not yet had any luck thus far. I figured I would post here, while I continue to troubleshoot on my end.
Specific Problem:
I have several .mp4 video files in my project timeline that I captured via a Hauppauge HD PVR capture card. When I load the project, only some of the videos do not load properly. The thumbnail photos for the videos that don't load properly are simply green, and when I play it, only the audio from the clip properly plays. The video is either just a green screen, or it is a black screen with random still images from OTHER video files I have in the timeline. When I restart the computer, and re-open the project, the affected video files are different every time. I have about 40 or so different clips in this project, and the ones that seem to get affected by this problem are the ones that are last to load.
Also, once the project is loaded, and I see that some of my video files are affected by this problem, the computer seems to really lag, and Premiere Pro has trouble operating. Premiere Pro often gets the (Program Not Responding) message, and I have to force close it, and restart my computer, to ensure a fresh start.
Also, when this PP is having its problems, my whole computer slows down. I have a widget on the desktop that shows CPU and RAM usage. When PP is having its problems, the RAM meter goes up to 95 - 100%.
What I've Learned So Far:
I downloaded and ran the Sherlock Codec Detector and the Gspot Codec program, and have determined that my computer is missing the following codecs:
Broken Codecs
"MainConcept (Adobe2) AAC Decoder"
FileName = "C:\Program Files (x86)\Adobe\Adobe Premiere Pro CS4\ad2daac.ax"
"MainConcept (Adobe2) H.264/AVC Decoder"
FileName = "C:\Program Files (x86)\Adobe\Adobe Premiere Pro CS4\ad2dsh264.ax"
"MainConcept (Adobe2) H.264/AVC Video Encoder"
FileName = "C:\Program Files (x86)\Adobe\Adobe Premiere Pro CS4\ad2evh264.ax"
"MainConcept (Adobe2) MPEG Audio Encoder"
FileName = "C:\Program Files (x86)\Adobe\Adobe Premiere Pro CS4\ad2mceampeg.ax"
"MainConcept (Adobe2) MPEG Video Encoder"
FileName = "C:\Program Files (x86)\Adobe\Adobe Premiere Pro CS4\ad2mcevmpeg.ax"
When I click on each of the codecs, I get the following error message: "The driver file for this codec was not found. This probably means the codec was not unistalled properly".
In Gspot, I have similar results, and it says the file is missing for these codecs.
Do you guys think this is the problem? If so, would it be a simple fix as to just download the codecs I am missing?
My System Info:
Codecs - avc1
Name: H.264/MPEG-4 AVC
Status: Codec Status Undetermined (what does this mean)
Premiere Pro
Version number - CS4 version 4.2.1
Installation language - English
Updates applied - Not sure
Project/sequence settings - XDCAM EX > 1080i > XDCAM EX 1080i 60i (HQ)
Operating System
Name - Windows 7 Professional
Update/patch level - ??
Installed language - Enlgish
Display resolution and color depth. - 1920 x 1080, not sure on color depth
CPU type and speed - Intel(R) Core(TM)2 Quad CPU Q8400 @2.66GHz 2.67GHz
Amount of memory (RAM) - 6.00 GB
Video card
Manufacturer - NVIDIA
Model - GeForce GT 330M
Driver version - 8.16.11.8959 (3/15/2010)
Number of monitors (displays) in use - 1
Audio card
Manufacturer - Realtek
Model - Realtek High Definition Audio
Driver version - 6.0.1.6005 (12/16/2009)
Each hard drive's capacity and space remaining
301 GB free of 455GB
No partitiaons
EVERYTHING is on the C drive - OS / Project / Media
Hardware capture device
Manufacturer - Hauppauge
Model - HD PVR
Driver version number - 1.5.6.1
Capture
software
Name - ArcSoft
Company - TotalMedia Extreme
Version - Copyright 2007?
No Error Messages
The video files I am using are all .mp4 files that were obtained from the capture card, that were originally puleld from a DirecTV HD DVR satellite receiver. From Gspot, one of the video's information is as follows:
3gp4: 3GPP Media (.3GP) Release 4
- isom: MP4 Base Media v1 [IS0 14496-12:2003]
Recommended Display Size: 1920 x 1080
Created: 2011 Apr 05 11:54:37
Modified: 2011 Apr 05 11:54:37
Thank you all in advance for your suggestions. Please let me know if I can provide any other information. -
Adobe Premiere Elements 0.9 project crash, HELP!
This is the first time I am using these forums, so I hope I posted this in the right sektions.
I need help and solutions for a Project which constantly crashes on my Adobe Premiere Elements 0.9. This program has been awesome and helped me create some projects and videos successfully, up until.... well for about 3 days ago when my latest project crashed when I had just antered and checking the storyboard etc, triggering a "Serious Error" message and then it shuts down. I try again and again, but everytime I try to put something (any sound or video etc) on the storyboard and start working etc the same damn "Serious Error" message and then allways shuts down. It's allways this same and only project (which has worked fine before) that crashes like this...
In an attempt to first solve the problem myself I went through the Premiere Elements 9 files and deleted finnished projects and automatic saved process on projects etc, but still won't work even better... The funny thing is that when I open another project (a finnished project I left saved just in case) and go through the storyboard there and messes around a little and such, it won't crash nor trigger the same message as my latest project. And that program even has some effects on every footageclip on it too, but still it works fine. Haven't touched the program or the program until and since yesterday night to give it some rest but it still won't work, the project just keeps crashing like when and since it first started a few days ago.
I have also read through and tried some things from this Help/Troubleshoot page:
http://helpx.adobe.com/premiere-elements/kb/troubleshoot-damaged-projects-premiere-element s.html
I have so far been doing 1 and 2 of the "Beginning Troubleshooting", otherwise I have been reading it all and such. I am also kinda afraid to do the 3 of the first quests because I worked so hard on this project and even tough it just keeps crushing, I'm afraid to lose it. Other, I have deleted audios and such from my filegallery on my Adobe Premiere Eements, stuff I don't need anymore because its projects are already done. After I did that I also tried to create a new project just for testing. The amazing this about this is that this the new created project I created works just fine, I could do all kinds of the stuff, effects and advanced editing which I did on the same project before it started crushing. Tough I didn't save that test-project since I didn't find a reason to since it worked so good. And so the thing is that I can start and create a new project and start working and do usual stuff on it with no problem, same when I open up another project and do stuff, it all works just fine! It is just this one and only project that keeps crushing with this "Serious Error" message, all the time... Does anybody else have, or has had the same problem? What could the problem and error be and how to fix it?
This crushing project do has some effects on every footageclip/videoclip on it, to set the right mood for the musicvideo I'm making. I am making a musicvideo, and I haven't even done the half of the project/video. The song I am making this musicvideo with is about 00:07:32 in length, and (tough this detail may have no influence or meaning) the music is Symphonic Metal. The actual file of the song is 6,96 MB in size. This is also not the first time I've done such projects with such long songs on this same program either, one of my last videos I managed to successfully make and create a musicvideo with a song which was about 13 minutes and 30 seconds in length, and I also used effects on pretty much every videoclip on that project too.
The current filesize so far on the actual project.prel-file of my project that keeps crushing is 9.73 MB.
I am also using Adobe Premiere Elements and doing this troubleing, crashing project on a PC, a Fujitsu Windows (I believe Windows 7, or even updated to a newer version?). It has a regular ATI-card. The computer also has 2 modems and there's still some pretty GB amount free on them. The PC's main system also has a RAM in 6.00 GB and the operative system is the 64-bites.
In short, the PC should just fine be able to handle Adobe Premiere Elements 0.9 and all its projects, just as it has handled it all before plus all my PC games at that. So it must be something with my Adobe Premiere Elements and that specific project which is the problem, but what is the problem and the serious error and how to fix it?
Could it help to save and create the actual video in this crashing project, delete that project then start a new project, upload and put in the videofile of the crashing project in that new project and then continue from there?
In either cases, I need help with this. Please, help!Thanks so much for your reply, Steve!
Even tough I trust you guys enough here on the official Adobe site/forums to answer those questions as best I can, I am at the same time not very fond of giving away too much information because of safety. I understand I have to If I'm to recieve the accurate answers and solution, but as this is the internet you can never know. But again, I trust you guys enough on here and thus I'll try to answer those questions as best I can, even tough I am not very good with such stuff about computers. The PC I am using is also not only mine, it is the family computer also which me and my whole family uses.
The operating system on my computer (according to the computer propotions etc) is a 64-bites operating system and the computer/PC is also a Windows 7 Home Premium.
The processor the computer/PC have is a Intel(R) Core(TM) i5 CPU and the RAM is 6.00 GB. However, (and I hope I make this understandable because the computer/PC is in swedish)the subscore of RAM in the computer's Performance-Classification/Ranking is 7,5. The processor subscore is 7,3 per second. And the free space? Well, we have two modems, let's say a modem A and a modem B. Adobe Premiere Elements 0.9 is set to save all its stuff etc on modem B, while modem A is the main modem and spaces all main stuff and other things of the computer/PC. Modem A has about 314 GB of free space, while modem B has 207 GB of free space. Modem A's capacity is a total of 489 GB in which 175 GB has been used, the modems filesystem is a NTFS. Modem B is also a NTFS filesystem and its capacity is a total of 439 GB in which 232 GB has been used. And the Disk Cleanup? I believe my that latest ran it for about a few weeks ago. We also have a CCleaner also. But about the Disk Defragmenter, I have no idea. What exactly does a Disk Defragmenter do?
You mean, entering my project that keeps crushing and simply rename it by using "Save As"? If that is what you mean, I dunnow If that actually worked. When I still tried to do stuff and edit the crashing project (tough as said, it hardly took any changes and process before it triggered that message) and then crashed and shut down, and I opened up the program again (trying to open the same project that way), it asked me If I wanted to re-create the missing process from the last crash of the same project. I tried it and it automaticly was renamed to a for example Project.copy. But when I tried to work with that it was to no futher success, the project kept crashing. I haven't renamed the project by "Save As" tough, but I doubt it'll work, I even tried to rename the actual project file in the Adobe Premiere Elements files but nope... the project keeps crashing. But also about the same question, "Save As" under a new name but in its own folder? You mean the actual project folder or Adobe Premiere Elements preview folder of the projects?
My camcorder is pretty old by now, have had it since I turned 15, it has worked pretty good since then. Its model is a Sony Handycam, Carl Zeiss Vario-Tessar OPTICAL 20x. Even tough the last thing maybe doesn't say anything, this is all I know about my camcorder, except that it is a model no. DCR-HC17E PAL. But in that Project which keeps crashing, there are only a few actual camcorder clips used as I am making a Game-MusicVideo and most of the footage of the Video-game (actually a PC game) I'm making a musicvideo of is downloaded from Youtube mostly from a guy I asked permission for to download his recorded footage of the game. I used a Youtube downloader called ClipConverter. As I don't have a SD card I cannot make this footage myself. But some footage I recorded on my camcorder, but If I can find high quality clips and get them, I will. The other footages is actual official trailers of the PC games which also was downloaded from the net. But I can give you the stuffs filetypes and hoping that may help. The downloaded footage which was downloaded by this ClipConverter, are MP4 files. The other stuff (which were official trailers) and most of them are also MP4 files, the others are QuickTime-film files. Many of these downloaded footages and trailers are also in HD quality, at least some of them I think.
The actual filetype ofthe footage I myself recorded with my camcorder are, well.... it says Videoclip in the file. Maybe it is AVI?
The project settings? You mean the settings you set at first when starting as a new project? The general settings are, in editingsettings it is AVCHD 270p square pixel. This is kinda hard for me to tell since everything is in swedish in my program. But these settings has worked perfectly before, same with all files, footages and videoclips I have been using, also all the soundfiles etc. Even the actual crashing project worked perfectly before it started crashing... So why does it so suddenly start crashing now?
The audio is a song I copied directly from its album and CD into the computer/PC and it seems to be in WMA format in filetype.
And lastly, no I haven't rendered the timeline of the project ever, not even on my other projects. What does the rendering do and is useful for? I have very little knowledge of it. Other, I keep the Timeline mode open all the time because I can edit my videos much better with it, but perhaps that editing method make little influence of the actual problem.
Other, yesterday when writing the post and topic, I forgot to mention that I restarded my computer right after I created a new project, that testing project. When finnished with the testing I restarted the computer. Since then I haven't touched the crashing project since now tonight, when checking its settings for this post. I am also right now trying to create and save the actual videofile of it, saving it on my computer. I'll soon see If it's successful without any crashing interruptions, plus that the video itself works and is smooth when I'll play it on Windows Media Player like all the rest of my other videos. I do this just in case I must create a new project to be able to continue with my musicvideo, as the first part of it I worked very hard on.
Other and again, I am still puzzled about why this is even happening, that this project which worked perfectly fine before, just suddenly starts triggering that "Serious Error" message and crashes. And in this program which worked so perfect before. Has this happened to anyone else before? Has anyone else experienced the same issue I have? Is this a knowledgable issue which has solutions and ways to fix it?... :/ -
Adobe Premiere Elements 7.0 hangs while exporting and during peak file generation.
I have Adobe Premiere Elements 7.0 (PRE7). I have a project which is using a single clip from a Mini-DV that was captured with Nero 8. Nero 8 was used because it was captured prior to installing PRE7. The file is 12GB and is on a USB disk drive because I don't have the space on my main hard drive (I have about 11GB free). My project doesn't do too much that's fancy. It merely uses about 20 minutes of the 60 minute Mini-DV captured AVI, and it uses simple transitions between each scene. I also have very simple titles at start and end. No themes or anything else.
I've seen two problems. 1) While editing the project, seemingly (but I'm not positive it's related) while the peek file was being generated, PRE7 would get into a state of using about 40% to 50% CPU, and it would not let me do anything else. The other problem, 2) While using "Share" to export the video to WMA for playback on PC (about 180MB estimated file size according to Adobe), the file is exported to about the last remaining 5 seconds, but then PRE7 goes into that mode of hanging with 40% to 50% CPU usage.
One time when it had this 50% CPU issue, I let it sit overnight, and the export was finished in the morning. The export that time was to a 90MB FLV for posting to the "web" according to the Share wizard. But when I was doing the above (issue #2), it went into the 50% CPU usage but didn't finish after waiting around 2 hours. Even if I were to let it sit that time, and it were to finish, it seems like something's wrong and that this is unacceptable.
When this happens, and PRE7 goes into 50% CPU utilization, there is no pacifier or percentage bar advancing. It usually happens near 100% finished. Only one time did it complete successfully after leaving it unattended at 90% complete for an extraordinary amount of time.
To recap:
C:\ hard drive ---> PRE7, my project.
E:\ USB drive ---> 12GB source AVI file and destination for export.
I saw elsewhere on this forum that someone imported a mini-dv captured AVI into Window Movie Maker and then exported it to Mini-DV from that app. This solved that person's problem with hanging during peak file creation. I had the 50% hang issue during peak file generation but I'm not sure it was related to peak file generation. A peak file was generated in a project which, when exported with share as mentioned above, still did the hang 50% CPU issue. Regardless, I will try the import/export/movemaker thing and report back but I've been trying enough things that I wanted to take a second to ask for assistance.
Does anyone have this issue, and is there a patch or fix?
I might be able to provide a user mode dump of the 50% CPU adobe process. There is some call stack information and I'm wondering if developers would want this info if they don't already have a solution/fix to this bug.
Thanks for any help.I have some more info on the hang which I've been experiencing during export/share of a project which uses an AVI as its one main clip. Adobe Premiere Elements 7 (PRE7) appears to be hanging because it's looping endlessly in ImporterAVI.prm. I'm wondering if this info can be passed onto Adobe developers and/or if I can submit this information elsewhere for such processing. I also have a process dump file which might be helpful, not to mention the original project files.
I used Process Monitor to help analyze this situation, and prior to PRE7 getting into the endless loop, it appears to be reading from the AVI file little by little, and WMEncodingHelper.exe is writing out little by little to the destination file, both of which I would expect. When PRE7 gets to the end of the import/export, Process Monitor appears to show all the aforementioned disk activity ceasing. I see neither process reading or writing. This would be normal if the share/export procedure had completed. But PRE7 is not complete. It is hung and is operating at 50% CPU utilization.
Far below in this post are technical details which may be helpful to an Adobe developer determine why the importer could get into this endless loop. In those details, there is a jump instruction, "jb ImporterAVI!xImportEntry+0xf32", which will always jump if a particular compare always turns out a certain way. But in my review of the counters being compared, it never will get to a point of exiting. When I modify a flag (the carry flag) to be 0, the loop exits. When I did this, my export/share of my project completed successfully. So it was done, but for some reason, PRE7 was looping and looping in its AVI importor instead of completing the export (aka "Share").
I cannot say that this certainly indicates a bug with PRE7, but it seems to me that there's enough data for Adobe to be at least investigating this particular issue. I'm not the only person who has seen this as there was at least one other message describing the same problem which the user resolved by effectively re-creating the AVI file via a no-op import/export into and out of MovieMaker. My AVI also goes through MovieMaker, import/export, without a hitch.
In a sense, I view PRE7's "share" as essentially an import, processing of imported information (i.e., effects and transitions), and an export. It's an import of all clips into the project at the right times, a processing of all effects, and finally an export to a destination. I realize this is simplistic, but the point I'm making is I have a simple project with a single AVI, and it appears that the "import" portion of PRE7's Share option is choking on the only clip used by this project. I also don't have much but simple transitions and a beginning/ending title on the project, so I'm not thinking this use of PRE7 is much more than what I'm doing with MovieMaker when importing/exporting this AVI.
I fully agree that optimum hardware can be either required or critical for certain types of video editing, but PRE7 is a consumer program and I'm not using anything extensive about it and the symptoms are that PRE7 is looping on its import of a file other programs don't have a problem with. I already tried purchasing a 1TB external, which I'm glad I did, but I really think Adobe developers should look at this issue. There may be a problem with handling certain AVI clips used in a project when those clips come from certain sources. If there is an issue, perhaps it could warrant a fix that would make PRE7 more compatible with these other clips.
Does Adobe have a procedure for people to upload (or mail) projects and files to it so that they can troubleshoot why the importer gets into this state? I also mentioned earlier that I have a full user-mode dump of the process which may be of value to a dev. Can I submit this information anywhere?
Here are textual technical details:
Plug-in which loops: C:\Program Files\Adobe\Adobe Premiere Elements 7.0\Plug-ins\en_US\ImporterAVI.prm
The following are the instructions at the "bottom" of the loop which never ends. Below, I put "***" at the jump instruction I mentioned earler. If I force the carry flag to be 0 at that point, and the jump is skipped, the export completed successfully. Additionally, notice that [esp-0x1c] is 0x2000, and that both eax and edi are 0. When I see it loop, eax stays at 0 and never reaches 0x2000. I wonder if something about the AVI is causing values used by this importer to be such that it causes this endless loop, and if that's the case, and if such values are valid/good, I'm wondering if the importer can be fixed by being able to detect such values so as to not choke (if in fact it's an importer issue).
1239dda2 50 push eax
1239dda3 ffd1 call ecx
1239dda5 8b442424 mov eax,dword ptr [esp+24h]
1239dda9 015c2428 add dword ptr [esp+28h],ebx
1239ddad 03c7 add eax,edi
1239ddaf 83c410 add esp,10h
1239ddb2 3b44241c cmp eax,dword ptr [esp+1Ch]
1239ddb6 89442414 mov dword ptr [esp+14h],eax
; *** This is where it loops around and around.
1239ddba 0f82f2feffff jb ImporterAVI!xImportEntry+0xf32 (1239dcb2)
ImporterAVI!xImportEntry+0x1040:
1239ddc0 8b542420 mov edx,dword ptr [esp+20h]
1239ddc4 52 push edx
1239ddc5 e810d40000 call ImporterAVI!xImportEntry+0xe45a (123ab1da)
1239ddca 83c404 add esp,4
ImporterAVI!xImportEntry+0x104d:
1239ddcd 5f pop edi
1239ddce 5e pop esi
1239ddcf 5d pop ebp
1239ddd0 33c0 xor eax,eax
1239ddd2 5b pop ebx
1239ddd3 83c428 add esp,28h
1239ddd6 c3 ret
ChildEBP RetAddr Args to Child
WARNING: Stack unwind information not available. Following frames may be wrong.
3195d9b8 12387545 10590f9c 27c53e00 06b35ff6 ImporterAVI!xImportEntry+0x103a
3195d9ec 1239ea10 06b35ff6 00000000 27ad8a60 ImporterAVI+0x7545
3195da1c 1238aa31 06b3554b 00000000 7fdf0000 ImporterAVI!xImportEntry+0x1c90
00000000 00000000 00000000 00000000 00000000 ImporterAVI+0xaa31
[esp-1Ch]: 3195d9a0 00002000
eax=00000000 ebx=00000000 ecx=3195dbcc edx=00000000 esi=27ad8a60 edi=00000000
eip=1239ddba esp=3195d984 ebp=3c7ba50b iopl=0 nv up ei ng nz na pe cy
cs=001b ss=0023 ds=0023 es=0023 fs=003b gs=0000 efl=00000287
ImporterAVI!xImportEntry+0x103a:
1239ddba 0f82f2feffff jb ImporterAVI!xImportEntry+0xf32 (1239dcb2) [br=1]
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