Adobe Premiere CC 2014 Fast Crash on splash
Just built a new machine. Put it together, ran windows and hardware updates. Installed Photoshop and Premiere Pro cc 2014. Photoshop ran great...however Premiere and Media Encoder crash on startup. The splash screen appears and immediately crashes with no error. I have tried different drivers for the graphics card. Also downloaded and installed Premiere CC 2013. At first it opened, then ran the update and then began to crash just like 2014. Primary reason for building this machine was of course for Premiere. I have also tried running as administrator and running different compatibility modes with no luck.
Of course time is of the essence and hopefully there is a solution I am missing! Thanks all for any help you can provide. Here is a quick and dirty screen cap I shot with my phone of the crash in action.
VIDEO0037 - YouTube
Win Pro 7 64 (Not yet activated. Need to transfer or purchase new key)
ASUS Z97 Deluxe (latest BIOS)
Intel Core i7 3.5
32 gb g.skill ripjaw
Geforce GTX 780 (currently have the latest beta drivers installed)
Samsung 840 EVO SSD 500gb
UPDATE...
So I uninstalled all apps. Upon restart, Windows notified me of some additional windows updates that didnt show up yesterday. I ran them and now should be up to date as i thought i had already done. Re installed Premiere 2014 and it seems to run! Not sure if it was the windows update or the re installation. All seems to be working at this point, but if anyone has any additional input that would be great as I am a little unsure of what the fix may have been.
Will post back here if I have any changes on this....
Thanks all!
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Adobe premiere CC 2014 keeps crashing
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Any Solution?Hi,
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Premiere Pro CC, CC 2014, or 2014.1 freezing on startup or crashing while working (Mac OS X 10.9, and later)
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Adobe Premiere CC 2014 causing MBPr Crash
I've been having issues for the past three days with Adobe Premiere CC 2014 causing an entire system crash. I'll be editing or trying to render, and the computer will freeze, no beach ball, no cursor. The screen freezes for a while, then goes to black, then will open up my login window after what seems like a restart although there is no apple logo or the startup sound.
This is happening on OSX 10.9.5 (I was delaying upgrading to Yosemite to avoid instability issues). I've done the most recent update of Premiere CC 2014 (as of 1/2/2015)
Here is the crash log from the Adobe Crash Daemon:
Process: AdobeCrashDaemon [6072]
Path: /Applications/Adobe Premiere Pro CC 2014/Adobe Premiere Pro CC 2014.app/Contents/Frameworks/AdobeCrashReporter.framework/Versions/A/AdobeCrash Daemon.app/Contents/MacOS/AdobeCrashDaemon
Identifier: AdobeCrashDaemon
Version: 7.1.4
Code Type: X86-64 (Native)
Parent Process: Adobe Premiere Pro CC 2014 [6070]
Responsible: Adobe Premiere Pro CC 2014 [6070]
User ID: 501
Date/Time: 2015-01-02 15:00:47.052 -0800
OS Version: Mac OS X 10.9.5 (13F34)
Report Version: 11
Anonymous UUID: XXXXXXXX-XXXX-XXXX-XXXX-XXXXXXXXXXXX
Sleep/Wake UUID: XXXXXXXX-XXXX-XXXX-XXXX-XXXXXXXXXXXX
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x0000000000000000
VM Regions Near 0:
-->
__TEXT 0000000100000000-000000010000a000 [ 40K] r-x/rwx SM=COW /Applications/Adobe Premiere Pro CC 2014/Adobe Premiere Pro CC 2014.app/Contents/Frameworks/AdobeCrashReporter.framework/Versions/A/AdobeCrash Daemon.app/Contents/MacOS/AdobeCrashDaemon
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 com.apple.CoreFoundation 0x00007fff8ab189b0 CFArrayGetCount + 16
1 com.adobe.AdobeCrashDaemon 0x0000000100004392 -[MyDaemon getCGWindowListCopyWindowInfo] + 98
2 com.adobe.AdobeCrashDaemon 0x0000000100004676 -[MyDaemon PopulateDictionaryWithWindows] + 150
3 com.adobe.AdobeCrashDaemon 0x0000000100003d3e -[MyDaemon waitForCrash] + 5774
4 com.adobe.AdobeCrashDaemon 0x000000010000177e main + 94
5 com.adobe.AdobeCrashDaemon 0x0000000100001714 start + 52
Thread 0 crashed with X86 Thread State (64-bit):
rax: 0x0000000100203e40 rbx: 0x0000000000000004 rcx: 0x00007fff95caf98a rdx: 0x0000000000000000
rdi: 0x0000000000000000 rsi: 0x00007fff8acd5878 rbp: 0x00007fff5fbff290 rsp: 0x00007fff5fbff280
r8: 0x000000010000abc0 r9: 0x0000000000000000 r10: 0x0000000100208960 r11: 0x00007fff7a70c7f0
r12: 0x0000000000000001 r13: 0x000000010020c390 r14: 0x0000000000000000 r15: 0x0000000000000002
rip: 0x00007fff8ab189b0 rfl: 0x0000000000010246 cr2: 0x0000000000000000
Logical CPU: 4
Error Code: 0x00000004
Trap Number: 14
Binary Images:
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0x7fff92da8000 - 0x7fff92e8fff7 libxml2.2.dylib (26) <A1DADD11-89E5-3DE4-8802-07186225967F> /usr/lib/libxml2.2.dylib
0x7fff92e90000 - 0x7fff92e97ff8 liblaunch.dylib (842.92.1) <A40A0C7B-3216-39B4-8AE0-B5D3BAF1DA8A> /usr/lib/system/liblaunch.dylib
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0x7fff92f31000 - 0x7fff92f3dff7 com.apple.OpenDirectory (10.9 - 173.90.1) <F08601E8-F7E8-3222-AD05-6A26003779CF> /System/Library/Frameworks/OpenDirectory.framework/Versions/A/OpenDirectory
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0x7fff95ad1000 - 0x7fff95b1ffff libcorecrypto.dylib (161.1) <F3973C28-14B6-3006-BB2B-00DD7F09ABC7> /usr/lib/system/libcorecrypto.dylib
0x7fff95b20000 - 0x7fff95b97fff com.apple.CoreServices.OSServices (600.4 - 600.4) <C63562F5-6DF5-3EE9-8897-FF61A44C8251> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/OSServi ces.framework/Versions/A/OSServices
0x7fff95c9e000 - 0x7fff95cbaff7 libsystem_kernel.dylib (2422.115.4) <9EDE872E-2A9E-3A78-8E1D-AB790794A098> /usr/lib/system/libsystem_kernel.dylib
0x7fff95cbb000 - 0x7fff95e68f27 libobjc.A.dylib (551.1) <AD7FD984-271E-30F4-A361-6B20319EC73B> /usr/lib/libobjc.A.dylib
0x7fff95ec8000 - 0x7fff95ec9fff libunc.dylib (28) <62682455-1862-36FE-8A04-7A6B91256438> /usr/lib/system/libunc.dylib
0x7fff95eca000 - 0x7fff95ef1ff7 libsystem_network.dylib (241.3) <8B1E1F1D-A5CC-3BAE-8B1E-ABC84337A364> /usr/lib/system/libsystem_network.dylib
0x7fff96640000 - 0x7fff96731ff9 libiconv.2.dylib (41) <BB44B115-AC32-3877-A0ED-AEC6232A4563> /usr/lib/libiconv.2.dylib
0x7fff96732000 - 0x7fff96733fff com.apple.TrustEvaluationAgent (2.0 - 25) <334A82F4-4AE4-3719-A511-86D0B0723E2B> /System/Library/PrivateFrameworks/TrustEvaluationAgent.framework/Versions/A/Tru stEvaluationAgent
0x7fff96735000 - 0x7fff96735fff com.apple.Accelerate (1.9 - Accelerate 1.9) <509BB27A-AE62-366D-86D8-0B06D217CF56> /System/Library/Frameworks/Accelerate.framework/Versions/A/Accelerate
0x7fff967e8000 - 0x7fff968eeff7 com.apple.ImageIO.framework (3.3.0 - 1044) <3BCCF2AE-CF1F-3324-A371-DF0A42C841A2> /System/Library/Frameworks/ImageIO.framework/Versions/A/ImageIO
0x7fff96905000 - 0x7fff96909ff7 libsystem_stats.dylib (93.90.3) <4E51D5B0-92A0-3D0D-B90E-495A1ED3E391> /usr/lib/system/libsystem_stats.dylib
0x7fff9690a000 - 0x7fff96912ff7 com.apple.speech.recognition.framework (4.2.4 - 4.2.4) <98BBB3E4-6239-3EF1-90B2-84EA0D3B8D61> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SpeechRecogni tion.framework/Versions/A/SpeechRecognition
0x7fff969d0000 - 0x7fff96a43fff com.apple.securityfoundation (6.0 - 55122.3) <0FDC8F53-104C-3938-A852-5B33C30BAAD5> /System/Library/Frameworks/SecurityFoundation.framework/Versions/A/SecurityFoun dation
0x7fff96cd6000 - 0x7fff96d1bff6 com.apple.HIServices (1.23 - 468) <5970AF5C-F5BD-3B6A-97C9-95B2CA98D71D> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ HIServices.framework/Versions/A/HIServices
0x7fff96edf000 - 0x7fff96eecff0 libbz2.1.0.dylib (29) <0B98AC35-B138-349C-8063-2B987A75D24C> /usr/lib/libbz2.1.0.dylib
0x7fff96eed000 - 0x7fff96f34fff libFontRegistry.dylib (127) <A77A0480-AA5D-3CC8-8B68-69985CD546DC> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/Resources/libFontRegistry.dylib
0x7fff9748f000 - 0x7fff97491ff7 libquarantine.dylib (71) <7A1A2BCB-C03D-3A25-BFA4-3E569B2D2C38> /usr/lib/system/libquarantine.dylib
0x7fff974a9000 - 0x7fff97644ff8 com.apple.CFNetwork (673.5 - 673.5) <EF4DA617-D442-327A-9575-A75111A0A742> /System/Library/Frameworks/CFNetwork.framework/Versions/A/CFNetwork
0x7fff97645000 - 0x7fff976b4ff1 com.apple.ApplicationServices.ATS (360 - 363.3) <546E89D9-2AE7-3111-B2B8-2366650D22F0> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/ATS
0x7fff97720000 - 0x7fff97784fff com.apple.datadetectorscore (5.0 - 354.5) <0AE9749A-6BFC-3032-B802-210DF59AEDB0> /System/Library/PrivateFrameworks/DataDetectorsCore.framework/Versions/A/DataDe tectorsCore
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External Modification Summary:
Calls made by other processes targeting this process:
task_for_pid: 7
thread_create: 0
thread_set_state: 0
Calls made by this process:
task_for_pid: 0
thread_create: 0
thread_set_state: 0
Calls made by all processes on this machine:
task_for_pid: 31651
thread_create: 6
thread_set_state: 0
VM Region Summary:
ReadOnly portion of Libraries: Total=153.7M resident=157.7M(103%) swapped_out_or_unallocated=16777216.0T(11444689043456%)
Writable regions: Total=80.6M written=792K(1%) resident=884K(1%) swapped_out=0K(0%) unallocated=79.7M(99%)
REGION TYPE VIRTUAL
=========== =======
Kernel Alloc Once 4K
MALLOC 72.3M
MALLOC (admin) 32K
STACK GUARD 56.0M
Stack 8192K
VM_ALLOCATE 12K
__DATA 19.0M
__IMAGE 528K
__LINKEDIT 66.2M
__TEXT 87.5M
__UNICODE 544K
shared memory 4K
=========== =======
TOTAL 310.2MUPDATE...
So I uninstalled all apps. Upon restart, Windows notified me of some additional windows updates that didnt show up yesterday. I ran them and now should be up to date as i thought i had already done. Re installed Premiere 2014 and it seems to run! Not sure if it was the windows update or the re installation. All seems to be working at this point, but if anyone has any additional input that would be great as I am a little unsure of what the fix may have been.
Will post back here if I have any changes on this....
Thanks all! -
After I purchased the creative cloud, I receive an error message when trying to use premier pro cc 2014. It states "Adobe Premiere Pro 2014.2 has stopped working. A problem has caused it to stop working. Windows will close the program and notify you of a solution." When I used the trial I never received this message. Now after purchasing it I receive this error each time I open PP and am unable to use. it. Any ideas or support to fix this issue?
What does the detailed crash report say?
And have you updated your video card drivers from the GPU maker's website? (most crashes on launch are due to bugs in out of date video card drivers) -
"Adobe Premiere Pro 2014.1 has stopped working" Open Project Error
Hey, everyone.
I recently tried to re-open a project file that I created earlier today. As soon as it loads, the familiar "Adobe Premiere Pro 2014.1 has stopped working" window comes up.
I created a new project file and it seemed to work fine. When I first started this project, I was having trouble using a ".m2ts" AVCHD movie file (PPro would crash in a similar manner), so I used Media Encoder to change it to a ".mov" Quicktime file. Seemed to work fine after I did that. This new issue only arose once I tried to re-open the project file after shutting down the computer.
Got any suggestions?
-RossCorrection - I converted the ".m2ts" file to an ".mp4" file, not an ".mov" file.
-
Adobe Muse CC 2014 keeps crashing on launch
My version of Adobe Muse CC 2014 keeps crashing on launch. I have tried to reinstall it a few times but this keeps happening.
When I open a project, it works untill I close down the project, I get the following message:
Can someone please help me with this issue? I've searched for a solution on the forums and on the internet, but I didn't find a useful solution.Very strange. Let's rename the Recovery folder and see if that avoids this error. The "Recovery" folder is in:
Mac: "~/Library/Preferences/com.adobe.AdobeMuseCC.2014.1/Local Store" (copy and paste into the Go > Go To Folder dialog in the Finder)
Windows: "%appdata%/com.adobe.AdobeMuseCC.2014.1/Local Store" (copy and paste into a file explorer window)
In both cases above, include everything between the quotes (including the tilde ~ on the Mac and the percent symbols % on Windows) in the copy/paste, but not the quotes themselves.
Rename the Recovery folder and relaunch Muse. Does that avoid the error? If so, I'd be grateful if you'd send us the renamed Recovery folder at muse-support along with a link to this thread for context.
If not, let's go up two levels in the folder structure and rename the entire "com.adobe.AdobeMuseCC.2014.1" folder. Doing that will cause Muse to generate a new one from scratch. Does that avoid the error? If so, I'd like to get a copy of the renamed folder.
If not, we'll have to explore some other options. -
Adobe Premiere CC 2014, regularly licensed (Mac Pro early 2008, Mac OSX 10.9.5, Graphic Card: NVIDIA GeForce 8800 GT 512 MB).
Hi guys,
since the CC2014 version of Premiere has been released (on Creative Cloud) I'm experiencing - really often - the MEDIA PENDING (yellow background) issue... even if the clip can be found right clicking and selecting "reveal in finder" or "reveal in project", in the timeline the clip can't be played. Not to mention the many many problems the app is causing stopping working suddenly and obligating me to restart the system to have it regularly working again (usually it stops reproducing the video, only the audio stays alive, but the playhead seems freezes there where I left it).
One more problem: all the app (and customized) keyboard shortcuts are gone. Totally disappeared (this happened just after the last update, CC v8.1 Caravan. Synching from CC was unsuccessful.
Please don't suggest me to contact the adobe italian service to have an help... the last time (almost the same problem) they just made me lose time with some basic procedure checks that I knew were not leading me anywhere.
I ask sorry for my polemic tone, it's a few months that Adobe Premiere is not working anymore as before. And you can't immagine how many hours I've lost.
Thank you very much,
My best regards,
Stefano Bianchi.Kevin-Monahan wrote:
Also, a 512 MB VRAM GPU is really underpowered
Guys, would you suggest me a new graphic card (in case, which model on this Mac - would be great a 4 or 6 MB VRAM GPU) or a new Mac Pro? This is still a great machine, but it's starting becoming unusable due to this Premiere issue (that is day by day more severe).
Thanks a lot for any suggestion,
Stefano. -
Can Adobe Premiere CC 2014 be Installed as a Stand-Alone Upgrade?
Can Adobe Premiere CC 2014 be Installed as a Stand-Alone Upgrade without having to conflict with an Adobe CC suite on a given machine?
Yes, I have PrP CS6, CC and CC2014 all currently available on my system. The only pain I've experienced is that project files insist on opening in CC2014 even though I am wanting to primarily work in CC. If I tell the system to always open ALL .prproj files in CC, it seems to be very inconsistent and typically opens in CC2014.
CC2014 creates a new, separate app file and all (most?) prefs are stored in 8.0 folders. -
Adobe Premiere CC 2014 will not load
Adobe Premiere CC 2014 will not load.
Been with tech support for HOURS, reloaded several times.
On Windows 7 with 64 bit computer. NVIDIA 3-D graphics card (plenty of ram, etc)
It has NEVER worked.
Any suggestions?
Mel WayneHi,
Did you try to reinstall Adobe Muse? is it happening with all the muse files like with new sites, or for any particular file? -
Adobe Premiere CC 2014 after reinstall became russian. How to change it in english? Thank you.
Uninstall.
Go to Creative Cloud App and set in the Preferences, Language of the App to English.
Re-install.
I know there is a simpler way by changing a file extention in the root. But I dont know which file and what extention to change to.
I have seen this for Photoshop. -
Question : Adobe Premiere CC 2014 and AfterEffects CC 2014
I want to i ask a question?
How can the link between Adobe Premiere CC 2014 and AfterEffects CC 2014 ,
Using Dynamic link tool ,
how i can purchase software that supports Dynamic link?
This supports the plan this thing Complete - For New CustomersI don't know if it's the same problem, but when I open my computer and lunch Premiere Pro CC 2014, i have to wait between 5 to 10 minutes to see some media in preview and program monitor. All the files in the project bin are "pending" and I have the super beachball. After the waiting time, everything become perfect and I can close and open Adobe Premiere like I want. Just don't have to shut down the mac. If I shut down the mac, I'll have to wait again...
It's a real problem that I have since I upgraded to Yosemite and CC2014. did a clean reinstall and still have the same problem.
I have a iMac 3,4 GHz Intel Core i7, 32g Ram, SSD.
Let me know if you have the same problem because right now, when I did some search on the web, I found nothing! -
In adobe premiere cc 2014 , in the version for Apple , there is the " dynamics" in the audiometer / amplitude and compression/dynamics. In the same version for PC , there is no option. Somebody is also having this problem ? tks
are you referring to the audio meters panel? im on windows, and i can right click the meters panel and get options for "dynamic peaks". there are audio effects, from the effects panel if thats what you are looking for? i have one named "Dynamics" as well as several compressors.
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Premiere Pro 2014 is crashing every day. i am running Premiere Pro 2014 on a 2013 imac with 3.4 GHz Intel Core i5 with 16 GB RAM. Playback on premiere continually freezes and the program crashes. Or the playback will start to freeze and then I save and close the project file/program, but the program will not close and I have to force quit. This is extremely frustrating. Premiere Pro CC was super stable and I rarely if ever had a problem. I have changed my permissions to give myself read/write. I have created a new project file in 2014 and then imported all my sequences from my updated project file but none of these strategies have worked. I am considering creating a new project file and going back to working solely in CC because I am on a deadline and troubleshooting this issue is taking up so much time.
I have had to force quit PP CC four times today. The fourth was when it crashed while trying to reopen it. I have had exactly the same problems as described above. I have no solutions to offer. I will go through a week of constant Premiere Pro bugs and poor performance then experience a period that seems too good to be true only to end up having a day like today. I can't believe that they call this a professional editing suite. It just wastes so much of my time pissing around trying to fix things and managing all the extra render and preview files it makes each time I have to save a new copy of a project which usually results in renaming it. It gets confusing after a while. Really not happy with this and have begun to learn Avid so as soon as this project is done, PP will be history.
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Problems accessing full version of Adobe Premiere CC 2014
Yesterday I purchased the complete student addition of creative cloud special offer at $15.99. After completing my purchase I signed into creative cloud with my Adobe ID and installed Adobe Premiere CC 2014 from the apps menu. After installing it, it asked me to start the trial, which doesn't make sense because I bought the program as part of the creative cloud complete package. I should get the full version, so what is the issue?
Something about your registration/activation did not work
A chat session where an agent may remotely look inside your computer may help
Creative Cloud chat support (all Creative Cloud customer service issues)
http://helpx.adobe.com/x-productkb/global/service-ccm.html -
Was terminated adobe premiere cc 2014 unexpectedly.
Was terminated adobe premiere cc 2014 unexpectedly.
i can't open it! ?Reset Corrupted Preferences = Press/HOLD Ctrl+Alt+Shift while starting program
-and setting http://forums.adobe.com/thread/1058426?tstart=0
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