Adobe Premiere CC crashes on startup - help!
I've gotten a brand new HP laptop, and installed Adobe Creative Cloud with Adobe Premiere. Every time I open Premier it crashes before it opens, or crashes after i do one task (save, import a file etc). I can't even start my project.
Anyone able to help? I have do do a video in several days for an event!
Laptop details:
AMD A8-4500M APU w HD Graphics (1.90 Ghz)
160GB ram
64 bit operating plus 64 based processor.
Thank you!!!
Hi Bravetart,
Welcome to Adobe Forums.
Please open device manager and check under display adaptors, apart from AMD is there an entry for intel as well.
If yes, right click any where on the screen and choose AMD catalyst center and make sure Premiere Pro is set to high
performance instead of power saving. Also make sure all the drivers are up to date.
Thanks
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<Task>100</Task>
<Keywords>0x80000000000000</Keywords>
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<Security />
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C:\Users\Ryan\AppData\Local\Temp\WERC8FE.tmp.appcompat.txt
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What is your exact brand/model graphics adapter (ATI or nVidia or ???)
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