Adobe Premiere CC won't install 2nd copy

Had Premiere CC on two computers. Uninstalled from one. Even though I have on only one computer now Adobe CC says I have it on two and will not let me install it on the 2nd one.
Thanks,
L

Did you sign out (Help > Sign Out) before you uninstalled?
You probably need to contact Adobe to get your activation count reset.
http://helpx.adobe.com/contact.html

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I'm finishing the build from Hades. I followed the Matrox system recommendations, apparently they had an easier time than I did. I finally resolved my issues with my video card, now Premiere and Encore won't install!
System Info: Tyan Tempest 5400 (socket 771) motherboard, two Xeon Quad core E5450 CPUs, one ATI Radeon Sapphire HD 3870 1 gig on-board ram, two 2 gig FB DIMM 667 RAM sticks. Software version Premiere Pro CS3.
I'm fairly certain I've met the minimum system requirements - I followed one of Matrox's highest system builds (at the time). The version of XP I bought already had Service Pack 2. As far as I can tell, I've loaded all my drivers. I have two separate 1 TB drives (7200 RPM). My DirectX version is 9.
The install process for both Premeire and Encore appear to proceed normally. The summary screen simply notes:
"Successfully installed 2 component(s):
Adobe Preiere Pro CS3 Third Party Content
Shared components
Errors: 2 component(s):
Adobe Premiere Pro CS3
Component install failed
Shared components
Component install failed"
I bought my RTX2 last summer, but building my house, technical diffulties with my system and my mother's death delayed getting this unit assembled.
I tried uninstalling using add/remove programs, with the same results. I also tried using two different DVD drives.
I started a post on the Matrox forum site. It looks like I have them stumped...
Any assistance will be greatly appreciated.

OK, you've got a "clean system," and I assume that you have not had a "trial" version of CS3 installed on it, right?
I'm going to throw out some ideas on Adobe program installation. These are distilled from various Adobe fora. Some might NOT apply to PrPro, but many might.
1.) download and install the lastet Adobe Flash Player (some Adobe programs need it to install properly)
2.) download and install the latest Apple QT Player (some PC users get by just fine without it, but a few Adobe programs want to see it.
3.) download and install the latest video and audio drivers. Update any firmware.
4.) turn OFF ALL anti-virus, spyware and pop-up blockers (including any in IE, if you have it, or any other browser). Also turn off
     Windows Messenger and Windows Indexing.
5.) make sure that you are logged-in as an Administrator
6.) as you got an installation error, I would Remove both Adobe programs (Add/Remove Programs) and also run Adobe's CleanScript. I think that
     this might be better than doing a Repair Install, though you can certainly try it first.
7.) if it still fails, try an installation from a Safe Mode boot. I *think* that this will only work for PS and Illustrator, and NOT for PrPro.
8.) if it still fails, and I hate to even suggest this - remove the Matrox card and all drivers, and try again. Given your efforts to get the box up and
     running WITH the Matrox, I'd use this as a total "last resort."
Good luck, and I hope that something, prior to #8 works for you,
Hunt

Adobe premiere trial won't download

Adobe premiere trial won't download. Help! nothing comes up when I press download

You MUST have a 64bit computer... what is your computer?
Adobe's MINimums http://www.adobe.com/products/premiere/tech-specs.html
-Programs won't display if they will not install on your computer
-http://helpx.adobe.com/creative-cloud/kb/all-apps-displayed-aam.html

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Thanks for that link. Got it downloaded.
It appears that something is wrong with my laptop... because the downloaded file stalls at the same point as the disc. While it still says "Installing Shared components". This is when the green progress bars stop(about 10% of the way) and the HDD activiity light on the laptop stops as well.
Back when I reinstalled windows, I had some issues updating. Once I got to a certain point, one of the updates would render my laptop screen completely blank.... so after reinstalling a few times, I stopped installing updates at a certain point... though I did make it to Service Pack 2.
That's the only reason I can think of, as to why the program won't install. It's really odd.
BTW: I did shut down the antivirus while attemptinng Premiere install.

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Hello, I've just purchased a photoshop CC and couldn't install the 2nd copy on my home Mac.
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http://helpx.adobe.com/creative-cloud/kb/aam-lists-removed-apps-date.html

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When I open up Premiere Elements and try to start a new project, all it shows is a black and purple line, then it just stops. I have already tried updating QuickTime, Windows 7, Nvidia Drivers, and Uninstalling and then Reinstalling Premiere elements. I am running it on a PC that has an AMD FX(tm)-6300 Six Core Proccessor, 8 GB of RAM, a Nvidia G-Force GTX 650, and i installed the program on a secondary hard drive with 761 GB of free space.

xXFIRE
What is this "secondary hard drive" on which you originally installed Premiere Elements 12? Internal or external and how formatted NTSC or FAT32?
I do not see where anyone has asked about "Scratch Disks" as they relate to your issues?
Please refer to Edit Menu/Preferences/Scratch Disks...
a. Where are the scratch disks directed and how much free hard drive space is at that location?
b. Do you have all the scratch disks categories directed to the same place? If not, do so and make sure there is lots of free hard drive space where you are pointing them to.
Please look for pile ups of preview files in the Adobe Premiere Elements Preview Files Folder and pile ups of conformed audio in the Media Cache Folder. Both these folders by default are in Documents/Adobe/Premiere Elements/12.0.
Please go to Edit Menu/Preferences/Media and hit the Clean button in the Media Cache Database in that area.
As for the matter of where Premiere Elements program should be installed. Interesting question and some interesting answers. Back in a 2010 thread here on this type of subject, Akshat B (Adobe Staff) wrote
Yes you can install Premiere Elements on any other drive. For that you need to follow these steps:
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2. Start the installer of Premiere ELements.
3. Choose a location on d:\ drive after choosing the default TV format.
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-Akshat
http://forums.adobe.com/message/3284673
Is your Local Disc C, a SSD drive? Why is there so little free space on your Local Disc C?
More later.
Looking forward to your follow up?
ATR

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hello,
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However it only ever gets to 2% before the installation fails. When i hit the button to ask for a description of the error it opens up my web browser and gives me the following info.
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Thank you Bill for replying.
I have been able to install the disc but it tells me that I have to activate it with a time limit of 30 days and counting. Activation fails each time I've tried. As I'm nearing the end of the time limit I decided to contact Adobe for advice. They gave me a download package and new serial number but it's only suitable for OS XP and Windows 2000 so I'm unable to download it. I was told by the advisor if I still had problems to use the forum as a means of support so that's why I'm talking to people here.
I have uninstalled Adobe Acrobate Pro 7, so I might try reinstalling the disc to see if it gives me another 30 days grace, that, at least, would be a way around it.
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Hello everyone.
I recently purchased a new computer. And i've been trying to get all my software onto the new computer. when the time came to install Adobe Premiere Pro 1.5 I was informed that the website for activation of the product was down. After talking about the issue with an adobe chat agent I was informed that all the CS2 software was in the same boat, and that a dedicated web page provided versions of the software which did not require activation. (exclusively for people who owned the older software of course.) The site is here:
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I read your suggestion. I was afraid you might say something like that. I have a very expensive workstation computer. I can't risk messing with the drivers when they are all functioning properly. Its the Adobe Premiere that isn't functioning correctly. After talking with you, it has become readily clear that It might be worth it for me to invest in the new software. The older programs sometimes aren't functional in new hardware. I am quite sure that if there was a way to make it work, it would have been more readily apparent. based off everything I know now, I'd rather wait a little and get exactly what I need, than to rely on outdated and non-functional software.
Thanks for helping me. Almost saved a bundle of money. I know more about installing programs though. I should have known to un-zip/extract those files before I tried to install the program. So all is not lost. I learned a thing or two.
Thanks for the help.

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